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Facilities
Property facilities
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Health or beauty spa nearby
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Non-smoking rooms
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Swimming pool
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Restaurant
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Terrace
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Luggage storage
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Safety deposit box
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Tour desk
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Adult only
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Outdoor furniture
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Steam room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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CCTV outside property
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Access to health care professionals
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24-hour security
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Security alarm
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Television in common areas
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Free wired internet
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Beach umbrellas
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Pool sun loungers
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Internet access
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Housekeeping on request
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Exercise/lap pool
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Japanese garden
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Health or beauty spa nearby
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Swimming nearby
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Lake Views and Mountain Vistas
Indulge in the breathtaking scenery from your own patio at Kula Maya Boutique Hotel and Spa. Wake up to stunning lake views and unwind with the majestic backdrop of the mountains right outside your balcony.
Tranquil Garden Oasis
Escape to a serene oasis at our hotel's garden and terrace. Relax amidst lush greenery, listen to the soothing sounds of nature, and rejuvenate your senses in this peaceful setting away from the hustle and bustle of everyday life.
Wellness and Comfort
Experience ultimate comfort in our non-smoking rooms featuring modern amenities. From the cozy bed linens to the invigorating shower with free toiletries, we ensure a relaxing stay for all guests. Plus, start your day right with a delicious vegetarian breakfast.
Book your stay at Kula Maya Boutique Hotel and Spa for a tranquil retreat surrounded by natural beauty.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Location
Guest Reviews
Wonderful view, delicious fresh food and very friendly staff. Very close to the dock.
The room was not well isolated. I was next to the street and all the noises passed through (dogs, people…)… Check-out is early but I was able to leave a but later.
The food was great, the drinks were some of the best drinks in town, the pool and the view was phenomenal, the bed was extremely comfortable so were the pillows. The attention the staff provided us was very good and very much appreciated. We had a few issues and they went above and beyond to meet our needs and make us feel welcomed and make sure we had an unforgettable stay, which I highly appreciate.
We stayed in the suite which was the most expensive one, and unfortunately, which is not their fault, but there is a huge tree, blocking the view of the volcano, which I was upset about as I was hoping to have a decent view for the price that I was paying. Aside from that, this is the best hotel in Saint Marcos, location, food, drinks, and everything else I just feel as they should cut down some more trees to be able to have more of a phenomenal view of the volcanoes.
Location and views were awe inspiring. Food was mouthwateringly fresh and delicious, especially the tortillas and smoothies. Staff were very kind and helpful. Spa and sauna were so relaxing.
The chair in my room was nice but not too comfortable for lounging.
Fabulous view and staff
Nothing it was great
El desayuno estuvo bien.
El domo estaba a la par del café y la actividad constante no lo hizo un lugar relajado.
The staff were incredibly helpful and friendly! The views were amazing. The restaurant and spa were very enjoyable as well.
The location was a bit difficult to get to, but the staff does their best to help you navigate. We also had a problem with spiders, ants, and scorpions in our room as well.
Beautiful dome. Very comfortable. Amazing view of the property and the lake. Food on the property was delicious.
The pool could use an update. It wasn’t very inviting to swim in.
Lake front views. In house restaurant and spa. Boat dock is close for water taxis. Love the staff, reception, and masseuses.
We paid a little more for the lake views, which were exceptional. Steps away from the pool, jacuzzi, restaurant, etc. but, the water was turned off at the worst times; one when I was in the shower, hair full of shampoo! Also, our room was next to the restaurant kitchen and next door to another bar that had music. So, every night we tried to go to sleep to the sounds of club music and kitchen staff conversations. Not ideal at all! And the rooms are pretty much like you’re sleeping outside; so if you are a person who needs climate control, this isn’t for you. Maybe their other rooms had it, but our cabana didn’t. That was fine with us. When in Rome…
Beautiful property, good food!
Les repas, 'l' endroit, le personnel.
Il a fait tellement froid le soir dans cette maisonnette que j'en aurai pleuré...
Heureusement la couette était de bonne qualité, mais il n'y avait pas de chauffage, alors que la chambre était dans les 10 degrés maximum... En résumé.. Dans la journée oui, mais le soir non...
Beautiful property
A bit loud next door on Friday night because of the club.
Absolutely beautiful property
We had an ant problem in our room, and there is quite a lot of place at night time between the music from both restaurants and being close to town
יפה מאוד מיקום מעולה בסן מרקוס
נמלים בחדר
אין מזגן רק מאוורר
הויטרינה מהמרפסת לא אטומה ככה שנכנסים לפעמים חרקים
This hotel was lovely! The staff were very friendly and the food served was incredible!
Our hot water didn't work the first night and so we showered with semi cold water. The next morning we contacted the staff and they came asap to help fix it! Additionally, it was hard to find the hotel once we landed in San Marcos, we had to ask several people for directions…I’d advice contacting the hotel once you land so that a staff member can help you at the doc with luggage’s.
I have never been to a hotel with staff this wonderful. The views are idealic. The restaurant on site was excellent and a good value. We felt at home very quickly. The hotel only has 10 total rooms. We were able to chop it up and meet other guests. A+. Staff always cheerful and helpful!
I only have one complaint that is the same at every other hotel I have stayed at around Lake Atitlan. That complaint is the dogs! They are barking all night and here is a disco which can get rather loud. The hotel actually has ear plugs laid out for guests when they checkin.
Muy bien
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