Emerald Hotel

Hotels
8.3 (47 reviews)
Jl. Branjangan 28 , Ternate , ID

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Close to airport
Helpful staff
Neat rooms
Cons:
Cockroach in room
Noisy environment
Limited breakfast

Categories

Cleanliness
7.69
Review mentions a cockroach in the room, indicating a cleanliness issue.
Service
9.16
Staff is described as professional and extremely helpful.
Location
8.7
Close to airport with shuttle service, making it convenient.
Room Quality
8.15
Rooms are mentioned as neat and one review praises the bed and pillow.
Amenities
8.18
Standard quality for this hotel tier, as not much is mentioned in the reviews.
Value for Money
8.14
Standard quality for this hotel tier, as not much is mentioned in the reviews.
Food and Beverage
7.69
Breakfast is described as limited, impacting the overall perception.
Overall Experience
8.66
Mixed feedback with some positives and negatives, balancing out to a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:35

Property Description

Modern Accommodation
Emerald Hotel in Ternate provides comfortable 2-star accommodation with air-conditioned rooms and free WiFi. Each room features essential amenities such as a flat-screen TV, minibar, and a private bathroom.

Convenient Facilities
Guests can enjoy the convenience of free private parking and access to a paid airport shuttle service. The hotel also offers a restaurant serving delicious meals, ensuring a pleasant stay for all visitors.

Helpful Services
With staff fluent in English and Indonesian, guests can easily communicate their needs. The reception is ready to assist with area information, making sure your stay is enjoyable and stress-free.

Experience a comfortable stay at Emerald Hotel. Book now for a relaxing getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM

Location

Guest Reviews

8.3
Based on 47 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 7.69
Overall Experience: 8.66
T
Tony • couple • au
8
Very nice and comfortable.
Pros:

Very nice

Cons:

Noice

2026-09-17 • via Nuitee
J
József • solo_traveller • hu
9
2026-09-16 • via Nuitee
C
Christoph • solo_traveller • de
5
Keine 20 Euro am Tag wert
Pros:

Mir fällt dazu nichts ein

Cons:

Das war nicht ansatzweise ein Frühstück.
In die fast leere Margarinedose wurde aus der Plastiktüte neue Margarine eingefüllt.
Es gab ein Messer für alle Hotelgäste zum
Bestreichen des Toastbrotes mit dieser Margarine und dem Erdbeersaft, der als Marmelade zur Verfügung stand.
Keine Eier, Wurst, Käse einfach jeden Tag nichts.
Ich lieh mir für 200.000 Rupiah einen Roller, als ich wegfahren wollte war er platt.
Im Nachbarzimmer fanden Veranstaltungen statt, es war recht laut.

2026-09-02 • via Nuitee
M
Maya Rosa • solo_traveller • id
7
2026-08-31 • via Nuitee
B
Boon Yoaw • solo_traveller • my
7
2026-08-30 • via Nuitee
D
Douglas • solo_traveller • za
9
2026-08-27 • via Nuitee
P
Peter • solo_traveller • au
10
2026-08-16 • via Nuitee
T
timppa5888 • solo_traveller • fi
10
2026-08-12 • via Nuitee
K
Kasuari • solo_traveller • nl
8
Pros:

Goede lokatie. Mooie schone kamer

2026-08-11 • via Nuitee
Y
Yilmaz Emre • solo_traveller • dk
9
Pros:

It was clean with all necessary amenities

2026-08-10 • via Nuitee
K
Kasuari • solo_traveller • nl
8
Pros:

Kamer erg schoon.
Badkamer schoon
Personeel vriendelijk, behulpzaam
Lokatie hotel is goed

2026-07-09 • via Nuitee
D
Douglas • solo_traveller • za
9
Perfect stay
Pros:

Nice clean

Cons:

All was good

2026-06-22 • via Nuitee
U
Uysal • solo_traveller • de
6
2026-06-11 • via Nuitee
E
ELENA • solo_traveller • ru
10
2026-06-04 • via Nuitee
J
José Gomez • solo_traveller • es
9
Uen hotel en Ternate
Pros:

Hotel muy limpio y comodo

Cons:

Todo estupendo o bien

2026-05-14 • via Nuitee
C
Chistian • couple • de
8
Good value for money
Pros:

Great location. Very helpful and friendly staff. Good value for money.

Cons:

Disappointing breakfast options.

2026-05-02 • via Nuitee
D
Douglas • solo_traveller • za
10
Pros:

Cleanliness

Cons:

Cater food wise for eestern people

2026-04-02 • via Nuitee
B
Bodo • solo_traveller • de
9
2026-03-16 • via Nuitee
T
TORSTEN • couple • pt
10
2026-03-08 • via Nuitee
J
Jana • couple • sk
10
2026-01-27 • via Nuitee