Hotel Garden Suites Tonalá

Hotels
7.8 (24 reviews)
AV MIGUEL VASALLO FRACCIONAMIENTO EL ROSARIO , Tonalá , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Food quality
Comfort of the bed
Good location
Cons:
No hot water
Poor internet
Room not as described

Categories

Cleanliness
7.26
Issues with the state of the bathroom and cleanliness mentioned.
Service
9.23
Standard quality for this hotel tier as review does not specify any major service issues.
Location
8.27
Location reported as complicated to access, but generally near attractions.
Room Quality
6.72
Room did not match photos and had several issues including size and general upkeep.
Amenities
6.25
Lack of basic amenities such as coffee service and water in the room.
Value for Money
8.21
Given the conditions described, value is somewhat in question.
Food and Beverage
8.76
Restaurant food praised positively.
Overall Experience
7.73
Mixed feelings about stay; proximity to events was a plus.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:51

Property Description

Luxurious Outdoor Pool and Garden
Hotel Garden Suites Tonalá boasts an inviting outdoor swimming pool and a lush garden, perfect for relaxation and unwinding under the sun.

Comfortable Rooms with Modern Amenities
Each room at Hotel Garden Suites Tonalá features a sleek desk, a flat-screen TV, air conditioning, and a private bathroom, ensuring a comfortable and enjoyable stay for all guests.

Exceptional Multilingual Service
With staff fluent in both English and Spanish, guests can expect top-notch service and assistance throughout their stay, making communication a breeze.

Book your stay at Hotel Garden Suites Tonalá today and experience a perfect blend of comfort, convenience, and hospitality.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 24 reviews
Cleanliness: 7.26
Service: 9.23
Location: 8.27
Room Quality: 6.72
Amenities: 6.25
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 7.73
L
Lourdes Castillo Trujillo • solo_traveller • mx
8
2026-08-31 • via Nuitee
C
Charles • couple • us
9
This is a really fantastic hotel!
Pros:

Beautiful place!! It’s like a private little oasis. Really outstanding staff and restaurant as well. Would absolutely stay again.

Cons:

Only one thing, and I feel bad saying it because I love dogs so much. There are of course many street dogs and one made his way in and camped out by our room entrance for two days because we had our dog with us. I thought it would be nice to introduce them but he was unpleasant and tried to bite her. But there’s not much the hotel can really do about that.

2026-08-30 • via Nuitee
J
Jeremy • extended_group • us
10
2026-05-31 • via Nuitee
J
Juan • solo_traveller • gt
9
Pros:

Great food.

2026-05-26 • via Nuitee
J
Jiaxing • couple • mx
10
2026-05-05 • via Nuitee
V
Victor • solo_traveller • mx
10
2026-04-11 • via Nuitee
M
María Cristina • extended_group • mx
9
Pros:

Me gustó todo: comodidad, limpieza, la atención del personal y el menu del restaurante

2026-03-16 • via Nuitee
B
Besares Escobar • couple • mx
10
Pros:

Este hotel.en la.ciudad de Tonala.esta muy bien. Regresamos después de estar el.jueves regresamos

2026-03-08 • via Nuitee
Y
Yolanda • solo_traveller • mx
5
Pros:

La comida del restaurante

Cons:

Nunca hubo agua caliente en la regadera
El cuarto en las fotos se veía diferente
Pésimo Internet

2025-12-11 • via Nuitee
P
PEDRO RICARDO • solo_traveller • cr
3
2025-09-29 • via Nuitee
C
Caceres Farrera • solo_traveller • mx
8
X
Pros:

La comodidad de la cama.

Cons:

La ubicación, muy enredada para llegar, los señalamientos no se ven, demasiado pequeña la habitación, no había agua, solamente los vasos y la jarra vacía, el servicio de cafetería cerrado por la mañana.

2025-08-31 • via Nuitee
S
Sandra • couple • mx
7
Estancia regular,
Pros:

Estaba cerca del lugar donde iríamos a una fiesta

Cons:

La escalera hacia la habitación estaba muy fea, insegura, empinada, el control del aire acondicionado tenia borrado los botones, el baño muy feo, nada que ver las fotos que hay en la plataforma a lo que es el hotel

2025-07-18 • via Nuitee
• solo_traveller • mx
8
Buena ubicación y atención.
Pros:

Buena ubicación y atención

2025-07-06 • via Nuitee
O
Ocampo • young couple • us
10
Exceptional
Pros:

Food was great, staff was very helpful and friendly, cozy place

Cons:

Could use a more modern TV
Something with streaming services

2025-04-11 • via Nuitee
H
Hector • group • gt
6
Pleasant
2023-04-28 • via Nuitee
J
Jan • young couple • be
6
where is the garden?
Pros:

nothing

Cons:

cramped room with very small window - uncomfortable mattress - noisy guests till late

2023-03-21 • via Nuitee
C
Carolien • young couple • us
8
Very good
2023-03-17 • via Nuitee
C
Chrisb • young couple • us
9
Great place for an overnight stay or if Puerto Arista is sold out
Pros:

Great place for an overnight stop.
They even washed our car!
Basic but clean and comfortable enough.
Free water and coffee+bread in the morning.

2023-03-13 • via Nuitee
L
Leiris • family with young children • mx
10
Exceptional
2023-03-04 • via Nuitee
J
Jeanne • young couple • us
7
Good
2023-02-14 • via Nuitee