Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious breakfast
Cons:
Limited toiletries
Strenuous walk uphill

Categories

Cleanliness
8.69
Cleanliness and modern interior were appreciated, slight note on basic toiletries needed.
Service
9.16
Staff were consistently praised for being friendly and accommodating.
Location
8.7
Good location, but noted a bit of a walk from the train station.
Room Quality
8.65
Comfortable beds and good accommodation overall.
Amenities
8.68
Facilities were generally good, including a sauna that was well-liked.
Value for Money
8.64
Good value for the stay considering the amenities and service.
Food and Beverage
8.69
Breakfast was delicious and varied, contributing positively to the experience.
Overall Experience
9.16
Overall very positive with stunning views and great experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:40

Property Description

Luxurious Rooms with Stunning Views
Experience comfort like never before in our rooms featuring handmade beds and breathtaking views of the Matterhorn. You'll feel right at home with our attention to detail and cozy atmosphere.

Relaxation at Its Finest
Indulge in ultimate relaxation at our spa area, available upon request. Unwind in the sauna, rejuvenate in the steam bath, and find your inner peace in the tranquil relaxation area. Treat yourself to a well-deserved pampering session.

Convenient Location and Cozy Ambiance
Located just a short walk from the city center and Zermatt Train Station, our hotel offers the perfect blend of convenience and comfort. Enjoy our inviting lounge area with a fireplace, ideal for socializing or simply unwinding after a day of exploring. Experience the essence of Zermatt at Carina - Design&Lifestyle hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 1702 reviews
Cleanliness: 8.69
Service: 9.16
Location: 8.7
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 9.16
W
Wu • solo_traveller • tw
10
Pros:

公共區域非常溫馨，房間小小的但什麼都有，地理位置方便，離車站和馬特洪峰觀景台都不遠

2026-08-28 • via Nuitee
C
chloé • solo_traveller • be
10
Incroyable
Pros:

Le personnel est très accueillant, l’hôtel est très moderne et cosy. Les équipements et le spa sont super. J’y retournerai sans hésiter pour mes prochains séjours dans la région.

2026-08-27 • via Nuitee
S
Susanne • family_with_children • de
10
2026-08-27 • via Nuitee
L
Laurens • solo_traveller • be
10
2026-08-27 • via Nuitee
R
Rahel • solo_traveller • ch
9
Pros:

Alles

2026-08-26 • via Nuitee
V
Valeria Marilena • couple • ch
8
2026-08-25 • via Nuitee
I
Isenschmid • solo_traveller • ch
8
2026-08-24 • via Nuitee
S
Salomé • couple • ch
10
2026-08-24 • via Nuitee
G
Graham • solo_traveller • gb
10
A fantastic hotel!!
Pros:

Exceptional customer service and assistance from Lucia at the reception desk, and the other members of staff employed within the hotel.

Cons:

Nothing

2026-08-24 • via Nuitee
L
Luděk • solo_traveller • cz
3
Jak nakasirovat velky nadute ni
Cons:

Pomer cena kvalita hrozny, za 400 EUR jsme dostali misto 2 pokoju jeden a jeste s pristylkou, koupelna 2 m2, zadny sul, skrin ani zidle
Snidane horsi nez v Somalsku., nic tepleho, zadne ovoce, jeden druh syra a posrsdne sunky
expresivne receno Schweinerei

2026-08-23 • via Nuitee
A
Aubane • solo_traveller • ch
10
2026-08-23 • via Nuitee
C
Cecile • extended_group • ch
9
2026-08-23 • via Nuitee
D
dominique • solo_traveller • ca
10
2026-08-22 • via Nuitee
C
Chan • couple • sg
10
2026-08-21 • via Nuitee
A
Ayato • solo_traveller • jp
10
2026-08-21 • via Nuitee
O
OlliDE • solo_traveller • de
6
2026-08-20 • via Nuitee
R
Rogério • solo_traveller • ch
10
I would considering staying there again,
Pros:

Really great staff and location!

Cons:

Nothing particularly.

2026-08-19 • via Nuitee
S
Schmeidl • couple • at
7
Aufenthalt insgesamt ok aber nicht ganz preisadäquat.
Pros:

Sehr schöne Lage
Gute Nähe zum Bahnhof und ins Zentrum
Sehr nettes Personal
Grundsätzlich sehr nettes Hotel mit schönem Doppelzimmer mit Balkon und tollem Blick aufs Matterhorn

Cons:

Kein TV im Zimmer
In Wahrheit kein Badezimmer, sondern nur Dusche mit WC und ausserhalb ein Miniwaschtisch.
Keine vernünftigen Ablagemöglichkeiten
Defacto kein akzeptables Nachtkästchen. Steckdose für Handy praktisch in Fussbodenhöhe/sehr unpraktisch
Frühstück nur mässig - müsste bei dem verlangten Preis umfangreicher sein.

2026-08-19 • via Nuitee
çağla • couple • tr
9
Pros:

personel hiçbir seyin alsamaması için elinden geleni yaptı. kahvaltı dahil olması çok büyük avantaj. tenizlik çok iyiydi

2026-08-17 • via Nuitee
B
Boudeau • couple • ch
10
2026-08-16 • via Nuitee