Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious breakfast
Cons:
Limited toiletries
Strenuous walk uphill

Categories

Cleanliness
8.69
Cleanliness and modern interior were appreciated, slight note on basic toiletries needed.
Service
9.16
Staff were consistently praised for being friendly and accommodating.
Location
8.7
Good location, but noted a bit of a walk from the train station.
Room Quality
8.65
Comfortable beds and good accommodation overall.
Amenities
8.68
Facilities were generally good, including a sauna that was well-liked.
Value for Money
8.64
Good value for the stay considering the amenities and service.
Food and Beverage
8.69
Breakfast was delicious and varied, contributing positively to the experience.
Overall Experience
9.16
Overall very positive with stunning views and great experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:40

Property Description

Luxurious Rooms with Stunning Views
Experience comfort like never before in our rooms featuring handmade beds and breathtaking views of the Matterhorn. You'll feel right at home with our attention to detail and cozy atmosphere.

Relaxation at Its Finest
Indulge in ultimate relaxation at our spa area, available upon request. Unwind in the sauna, rejuvenate in the steam bath, and find your inner peace in the tranquil relaxation area. Treat yourself to a well-deserved pampering session.

Convenient Location and Cozy Ambiance
Located just a short walk from the city center and Zermatt Train Station, our hotel offers the perfect blend of convenience and comfort. Enjoy our inviting lounge area with a fireplace, ideal for socializing or simply unwinding after a day of exploring. Experience the essence of Zermatt at Carina - Design&Lifestyle hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 1702 reviews
Cleanliness: 8.69
Service: 9.16
Location: 8.7
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 9.16
S
Stan10001 • solo_traveller • nl
10
Pros:

The view is just incredible.

2026-08-15 • via Nuitee
L
Linville • solo_traveller • us
9
2026-08-15 • via Nuitee
H
HungI • couple • tw
10
離車站太遠、乾淨、staff親切、讓人放心。 一定要選有陽台的房間，在房間躺著就可以看馬特洪峰，非常讚！不會後悔～
Pros:

很享受住在Carina的每一天！最喜歡陽台，可以看著馬特洪峰發呆。

Cons:

無

2026-08-13 • via Nuitee
A
Andreas J.J. • couple • nl
8
Fijn verblijf in kleine kamer
Pros:

Rustige buurt en toch dicht bij centrum, enthousiast personeel. Ontbijt goed, algemene tuin, gratis bergwater/theewater tappen, zeer vriendelijk personeel

Cons:

Wij troffen een zeer kleine kamer, ( geen zit mogelijkheid, geen plek voor je toilettas, weinig ruimte om het bed) dus te hoge prijs voor deze kamer.

2026-08-13 • via Nuitee
L
Lisa • extended_group • nz
10
Brilliant
Pros:

Everything

2026-08-13 • via Nuitee
T
Tobias • solo_traveller • de
9
Pros:

Sehr schön gestaltete Räumlichkeiten, gut ausgestattetes Zimmer, sehr freundliches Personal, sehr gutes Frühstück

2026-08-12 • via Nuitee
I
Ismail • couple • ch
7
2026-08-12 • via Nuitee
E
Esther • solo_traveller • nl
9
Heerlijk verblijf bij Carina
Pros:

De hele inrichting en sfeer was goed. En dat in combinatie met de vriendelijke en behulpzame medewerkers maakte het tot een heel fijn verblijf. De kamer was klein maar mooi en praktisch ingericht. Er was een heel goed bed.

Cons:

Niets.

2026-08-12 • via Nuitee
J
Jürgen • couple • de
9
Kann man Buchen
Pros:

Nettes Personal
Saubere Zimmer

2026-08-11 • via Nuitee
P
Philippe • extended_group • ch
8
2026-08-10 • via Nuitee
G
Gino • couple • ch
10
Great basecamp for Zermatt exploration!
Pros:

Charming small hotel with great shared facilities (library, terrace, spa, etc…). Fun decor.
Excellent food on offer at the restaurant.
Conveniently close to the station, the bus stop and the Rothorn lifts.

Cons:

Breakfast was late on Sunday… not a dealbreaker, far from it, just a slight inconvenience.

2026-08-10 • via Nuitee
S
Sutter • couple • ch
6
Pros:

Sehr sauberes Hotel

Cons:

Das Preisleistungsverhältnis war für unser Ermessen nicht angemessen.

2026-08-09 • via Nuitee
S
shun • couple • jp
7
2026-08-09 • via Nuitee
M
MIN • couple • jp
7
2026-08-09 • via Nuitee
W
WEN YI • solo_traveller • tw
10
Pros:

早餐很棒 還有 SPA 可以使用
而且幫我從單人房升級為雙人房
飯店附近就有免費公車站
安靜舒適 值得大大推薦

2026-08-08 • via Nuitee
I
Iain • couple • gb
8
Great, would visit again!
Pros:

Good value and comfortable, nice breakfast

Cons:

A little bit out of the town centre, but less than 10mins to railway stations

2026-08-07 • via Nuitee
C
Claude • couple • ch
8
Sympa , jolie ambiance , convivial
Pros:

L originalité

Cons:

L ouverture des fenêtres pour la nuit

2026-08-06 • via Nuitee
L
laurence • solo_traveller • fr
10
Pros:

Très cosy et relaxant. Spa et petit déjeuner compris dans le prix. Matelas et lit double très confortable.

Cons:

Salle de bain petite et douche et wc vitré, pas très intime

2026-08-06 • via Nuitee
L
laurence • solo_traveller • fr
9
2026-08-06 • via Nuitee
Y
Yi-Ting • family_with_children • ch
8
Pros:

The room is exactly like it is in the pictures. There is matthorn view in penthouse family suite.

2026-08-06 • via Nuitee