Hotel Matterhornblick

Hotels
8.9 (947 reviews)
Kirchstrasse 38 , Zermatt , ch
+41 27 967 20 17

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Family rooms
Garden
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Modern and clean rooms
Friendly staff
Cons:
Pillows could be better
Some breakfast variety needed
Minor issues with room warmth

Categories

Cleanliness
8.66
Most reviews indicate cleanliness, but some reviews mentioned issues like leaking showerheads.
Service
9.33
Consistently praised for friendliness and professionalism throughout multiple reviews.
Location
9.17
Highlighted as excellent and convenient for both sightseeing and ski access.
Room Quality
8.62
Rooms are praised as modern and comfortable, with some minor warmth issues.
Amenities
8.95
Wellness center and spa facilities receive positive feedback, enhancing overall stay experience.
Value for Money
8.61
Generally regarded as good value for services and amenities offered.
Food and Beverage
8.76
Breakfasts are well-liked but some reviews mention a desire for more variety.
Overall Experience
9.13
Many reviews express a strong desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:46

Property Description

Central Location in Car-Free Zermatt
Hotel Matterhornblick is perfectly situated in the heart of car-free Zermatt, offering easy access to both the train station and ski lifts.

Luxurious Spa Area
Indulge in relaxation at the hotel's spa area, equipped with a hot tub, steam bath, sunbed, various saunas, and two calming relaxation rooms.

Convenient Amenities
Guests can enjoy the convenience of a free ski bus stopping nearby, providing easy transportation to the surrounding ski areas. With the main shopping street just a stone's throw away, a variety of dining and entertainment options are within reach.

Book your stay at Hotel Matterhornblick for a memorable and rejuvenating experience.

Important information:

Please note that Zermatt is car-free. You can use the parking lots at Täsch and use the shuttle train to Zermatt.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 15 per person per night when using an available cot.
    People no matter the age stay for CHF 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 947 reviews
Cleanliness: 8.66
Service: 9.33
Location: 9.17
Room Quality: 8.62
Amenities: 8.95
Value for Money: 8.61
Food and Beverage: 8.76
Overall Experience: 9.13
J
JACQUES • couple • fr
10
Pros:

Excellent séjour dans le confort et le calme.

2026-07-24 • via Nuitee
C
Chun • family_with_children • us
10
dream comes true
Pros:

Breakfast was excellent with a variety of cheese, meat, milk, coffee, vegetables/fruits, and bread. Staff members were friendly. The bridge is next to the hotel, where you can watch Matterhorn.

2026-07-23 • via Nuitee
S
Sören • solo_traveller • de
10
Zermatt mit dem Matterhornblick - einfach wunderschön.
Pros:

Die perfekte Lage, das tolle helle Zimmer, der Balkon, die Aussicht, das Rauschen der Vispa, das aufmerksame Personal, Kaffee + Wasserautomat im Foyer, das Frühstücksbuffet.

Cons:

Nicht wirklich relevant, wenn man es vorher weiß, dass es ( nicht wie in anderen Hotels ) keinen sonstigen
Getränkekühlschrank o.ä. gibt.

2026-07-22 • via Nuitee
Y
Yusuke • family_with_children • gb
8
Pros:

離れのロッジ(？)に宿泊したが、広々としていてキッチンもついており、快適に過ごせた。

Cons:

駅からは少し歩く。

2026-07-22 • via Nuitee
J
Joel • solo_traveller • nl
10
Delightful
Pros:

The staff were very helpful and friendly. Room was as expected and the bed was very comfortable.

The spa was certainly the highlight. What a surprising highlight to discover this very thoughtfully designed space! Something intriguing and wonderful around each corner. Perfect way to recover after a day in the mountains

Excellent location!

Cons:

Nothing

2026-07-21 • via Nuitee
A
Annina • couple • ch
10
Gerne wieder
Pros:

Wir haben ein Upgrade bekommen mit südlichem Balkon (zwar ohne Matterhornblick) aber dennnoch war das sehr nett. Der Spa-Bereich hat uns sehr gut gefallen. Das Personal war sehr freundlich und das z Morgebüffet hatte genügend Auswahl. Gepäck durften wir auch noch stehen lassen. Vielen Dank

2026-07-21 • via Nuitee
A
Annika • couple • ch
9
Special stay
Pros:

The hotel was lovely and literally a walking distance from the train station. We had a wonderful stay overall, and the hotel was charming, with very friendly and attentive staff. The spa facilities are excellent (either after a hike or skiing) or simply after a long day of travelling.

Cons:

One small disappointment was a misunderstanding regarding our room. We had requested a room "with a view", assuming this meant a view of the Matterhorn. Instead, our room overlooked the local cemetery. As it was my partner's birthday weekend, we found this rather unfortunate and, admittedly, a little ironic.

Unfortunately, the hotel was fully booked, so it wasn't possible to change rooms. The staff explained that bookings made through Booking.com don't always allow them to capture specific room requests as clearly, and suggested contacting the hotel directly in the future. My advice to future guests would therefore be to specifically request a Matterhorn-view room when booking, rather than simply a "room with a view."

On a positive note, the owners surprised my partner with a complimentary glass of bubbly on his birthday morning, which was a lovely gesture and much appreciated.

2026-07-20 • via Nuitee
T
Takayy • family_with_children • jp
10
Pros:

アパートメント棟の方に滞在しました。キッチン付き、現代的な水回り、ホテル側の設備も利用可能と、充実した滞在を送ることができました。ホテルの受付の方々もとてもフレンドリーで、滞在の手助けをしてくれました。
有名観光スポットからも近く、キルヒ橋辺りからはバスも出ているので、アクティビティの面でも最高です。
洗濯機もフロントに確認する事で、地下一階の洗濯機と乾燥機が使うことができました。洗剤は備え付けのものが利用可能です。洗濯、乾燥の1回セットあたり5CHFだったので、気軽に利用することができました。

Cons:

強いて挙げれば、コンロが電熱線式で加熱に時間がかかったことです。とはいえこれは大した問題ではありません。

2026-07-19 • via Nuitee
U
UMIBE • couple • jp
9
マッターホルンビュー最高‼️
Pros:

バルコニーからマッターホルンビューが最高でした。
ロビーでは、ソフトドリンク24時間無料。
朝食も美味しい。
スパ、サウナやリラックスルームがあり良かった。

Cons:

冷蔵庫が無かったので、長期滞在に不便

2026-07-18 • via Nuitee
F
Friedrich • family_with_children • ch
9
Schöne Unterkunft mit sehr gutem Frühstück und Wellnessbereich
Pros:

Das Frühstück war sehr gut; sehr freundliches Personal und die Lage ist zentral

Cons:

Das Zimmer in der 4. Etage hat nur Dachfenster, deren Verdunklung nur zu etwa zwei Dritteln funktioniert hat.

2026-07-18 • via Nuitee
R
Regula • couple • ch
9
Pros:

Sehr freundlicher Empfang, Lage super, Frühstücksbuffet sehr vielseitig, Matterhorn sichtbar!

2026-07-16 • via Nuitee
K
Kristine • family_with_children • no
8
2026-07-13 • via Nuitee
L
Lokesh • family_with_children • ca
9
2026-07-12 • via Nuitee
K
Kirill • couple • ae
9
2026-07-09 • via Nuitee
A
Allison • solo_traveller • ca
10
2026-07-08 • via Nuitee
S
Stephen • couple • ie
10
Pros:

Staff were extremely friendly and helpful, food was amazing and the spa was the perfect way to wind down after days of exploring.

Cons:

No complaints!

2026-07-07 • via Nuitee
R
Regula • couple • ch
7
Sehr angenehmer Aufenthalt. Das Hotel empfehle ich gerne weiter.
Pros:

Sehr freundliches Personal.
Das Frühstücksbüffet war wirklich gut und reichhaltig.
Das eher schlichte, jedoch wirklich heimelige Zimmer war sehr sauber mit sehr guten und bequemen Betten ausgestattet. Zudem modernes und geräumiges Badezimmer mit grosszügiger Dusche.

2026-07-07 • via Nuitee
A
André • couple • ch
10
2026-07-06 • via Nuitee
E
Evelio • couple • es
9
Opción correcta en zona muy buena y con personal genial
Pros:

El personal tiene una actitud positiva, amable y muy muy buena!

Cons:

Nada en concreto. Está bien situado, es correcto todo y las zonas comunes y de wellnes muy bien cuidadas

2026-07-06 • via Nuitee
H
Heinz • solo_traveller • ch
10
Pros:

Sehr gutes und reichhaltiges Frühstück, alles sehr frisch und immer nachgefüllt.
Das Personal war sehr freundlich und immer aufmerksam.
Sauberes und komfortables Zimmer an guter Lage

2026-07-05 • via Nuitee