UTO KULM - Top of Zurich

Hotels
8.2 (2247 reviews)
Top of Zürich , Zürich , ch

Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent views
Good restaurant food
Cons:
Poor cleanliness
Room location issues
Access difficulties

Categories

Cleanliness
6.69
Negative review about the smell in the corridor impacting overall cleanliness.
Service
8.66
Reviews highlight friendly and attentive staff, with some exceptions.
Location
9.2
Great views and excellent location, although access can be challenging.
Room Quality
7.15
Issues reported with room location and cold temperatures during the stay.
Amenities
8.38
General amenities were satisfactory, with some positive mentions.
Value for Money
7.94
Concerns about room quality versus price paid, especially regarding service issues.
Food and Beverage
9.19
High praise for restaurant quality and staff.
Overall Experience
8.36
Overall positive with notable exceptions impacting experience quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:42

Property Description

Nature Retreat on Uetliberg Mountain

Award-Winning Design and Sauna Area
Experience a stylish design and breathtaking views at Hotel UTO KULM. Unwind in the sauna area after a day of hiking on the surrounding nature trails.

Gourmet Dining and Elegant Rooms
Indulge in light, creative, and traditional dishes at the restaurant's sun terrace. Each room offers elegant design furniture and a TV for your comfort.

Oasis Sauna Area with Panoramic Views
Relax in the Oasis sauna area featuring a steam bath, aromatherapy shower, ice grotto, and panoramic sauna with views of Zurich. Treat yourself to this unique experience at an additional cost.

Book your stay at Hotel UTO KULM for an unforgettable nature retreat and luxury experience.

Important information:

Please note that the Uetliberg is car-free. Cars can be parked free of charge in Uitikon Waldegg (Birmensdorferstrasse 12, 8142 Uitikon). From there you need to walk 10 minutes to the train station.

The S-Bahn train ("Uetlibergbahn") leaves every half hour from track 21/22 at Zurich Main Station. A 10-minute walk takes you from the end station Uetliberg to the hotel. Upon request your luggage (or guests with mobility problems) will be picked up at the Uetliberg station. In this case, please inform the hotel 24 hours before your arrival.

The first train from Uetliberg leaves at 6:55 and the last train from the Main Station to Uetliberg leaves at 23:05.

The sauna can be used free of charge.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 2247 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 8.38
Value for Money: 7.94
Food and Beverage: 9.19
Overall Experience: 8.36
K
Kemal solo_traveller de
9
2026-08-29 via Nuitee
K
Klaudia couple pl
10
2026-08-29 via Nuitee
B
Bruno couple ch
10
Pros:

Top à recommander

2026-08-28 via Nuitee
D
Deborah couple br
7
Bom, mas caro.
Pros:

Quarto é bom, apenas o chuveiro é um pouco ruim de utilizar. Vista linda.

Cons:

No anúncio dizia café da manhã incluso, chegando lá descobrimos q era 25CHF por pessoa por dia. Bem caro para um café da manhã.

2026-08-28 via Nuitee
F
Fellner solo_traveller at
8
2026-08-27 via Nuitee
J
Jack Daly solo_traveller ie
7
Beautiful but leaves abit to be wanted.
Pros:

Location was breathtakingly beautiful. Easily one of the most scenic and naturally beautiful places we have stayed.

Cons:

No air conditioning in room which forced us to keep windows open. Asked for a fan but never received though wouldn't have made much of difference.
The main problem was the nosie, had to go to reception to complain. Nosie easily disturbed three nights sleep that we had there including one gentleman howling at 2am.
We did receive a partial refund but would have preferred the nights' sleep.

2026-08-25 via Nuitee
S
Shantosh Kumar solo_traveller us
9
2026-08-24 via Nuitee
F
Fais family_with_children gb
8
Great views, tidy rooms, helpful staff. Breakfast was good.
Pros:

Views were great. Staff were great. Rooms clean.

Cons:

After day 1, the incline walk to the hotel was tedious. You have to pay for the train / train pass to get here. No passes or discounts are given.

2026-08-24 via Nuitee
P
Philippe couple fr
7
Pros:

Vue panoramique

Cons:

Air conditionné en panne

2026-08-24 via Nuitee
E
Emily Magorrian solo_traveller ch
10
2026-08-23 via Nuitee
Z
Zhinos couple us
10
Pros:

Every thing was great customer service quality was amazing I really enjoyed and was so beautiful I do appreciate for wonderful service

Cons:

Nothing

2026-08-23 via Nuitee
R
Reeshabh extended_group in
8
2026-08-21 via Nuitee
E
Esraa couple ae
3
Never again in this hotel .
Pros:

The view only

Cons:

The building has a really stinky smell in the corridors , the hotel charged my card 100 CHF just five minutes after i left WITHOUT my authorization and they only recognized that it was by mistake when we call them and then they refunded ( refund was less than the amount they took and when we complained they say Call your bank !!!!!! ) , till now my refund has not been received and it is me who has to follow up for there mistake .

2026-08-21 via Nuitee
S
sarah solo_traveller de
8
Pros:

Die Lage, mit wunderschöner Aussicht und das Personal waren sehr schön.

Cons:

Da es auch ein Touristenhotspot ist, ist es sehr unruhig und teilweise sehr trubelig. Somit wird man im Sommer bei offenem Fenster mit den ersten Besuchern geweckt.

2026-08-19 via Nuitee
T
Tony couple fr
6
Cons:

Il faut tellement prévoir une navette pour le transport des voyageurs. Autrement le rapport qualité/prix n’en vaut vrmnt pas le coup

2026-08-17 via Nuitee
T
Tanja extended_group de
5
Ausblick schön, aber nicht zum Übernachten geeignet.
Pros:

Der Ausblick ist super!

Cons:

Es wurde mit einem Upgrade auf Panorama Suiten beworben. Plötzlich waren es nur noch Zimmer. Wir waren bei 35 Grad da, alles ohne Klimaanlage und ab 8.00 pralle Sonne. Die Zimmer lagen direkt an der Straße und es war sehr belebt, so das man noch spät nachts Personen quatschten hörte. Die Anfahrt mit Koffer ist eine Unverschämtheit, während Angestellte spaßeshalber hochfahren, sind wir mit Koffer hochgewandert! Wir hatten ihn sogar nach dem Weg gefragt, natürlich nahm er uns nicht mit in seinem Volvo. Never again.
Für Englischsprachige eine Zumutung.

2026-08-17 via Nuitee
M
Mairi couple gb
9
2026-08-16 via Nuitee
M
Moritz couple de
10
Rundum sorglos und wir haben uns sehr wohl gefühlt.
Pros:

Wir haben ein Upgrade zu einer Suite bekommen, das Personal war sehr freundlich, die Lage hervorragend und das Frühstück sehr gut.

2026-08-16 via Nuitee
S
Scutaru couple cz
10
2026-08-16 via Nuitee
D
Desiree Nelly couple ch
10
2026-08-13 via Nuitee