Hotel Casa de sal

Hotels
8.5 (74 reviews)
El Caracol 90 , Acapulco , MX

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Small shower space
No TV in rooms
Limited food options

Categories

Cleanliness
8.39
Guests mentioned that the hotel rooms were clean, but there were some concerns about the overall cleanliness of shared areas.
Service
9.36
Guests received great attention from the staff, highlighting their friendliness and helpfulness.
Location
8.9
The hotel is well-located, close to the beach and in a quiet area, appreciated by the guests.
Room Quality
8.35
Rooms were noted to be of good size and comfortable, although some had issues with small shower spaces and lack of TVs.
Amenities
7.88
There were mentions of missing amenities like TVs and limited food services, but some found the pool nice.
Value for Money
8.84
Guests felt that the hotel was worth its price, especially given its location and service.
Food and Beverage
7.39
Limited food service mentioned, with suggestions for inclusion of breakfast services.
Overall Experience
8.86
Generally positive experiences highlighted by guest satisfaction, despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:32

Property Description

Conveniently Located Accommodation

Luxurious Amenities
Indulge in the hot tub and enjoy the convenience of room service at Hotel Casa de sal. The air-conditioned rooms with city views, free WiFi, and comfortable bedding ensure a relaxing stay for guests.

Central to Attractions
Situated near Condesa Beach and other popular attractions, this hotel is the perfect choice for travelers looking to explore Acapulco. The multilingual staff at the 24-hour front desk adds to the convenience and accessibility of the property.

Delicious Dining Options
Start your day right with a delicious buffet breakfast offered at Hotel Casa de sal. Additionally, the on-site restaurant and bar provide tempting culinary delights and refreshing beverages for a satisfying dining experience.

Book your stay at Hotel Casa de sal now to experience a perfect blend of comfort and convenience in Acapulco.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 74 reviews
Cleanliness: 8.39
Service: 9.36
Location: 8.9
Room Quality: 8.35
Amenities: 7.88
Value for Money: 8.84
Food and Beverage: 7.39
Overall Experience: 8.86
R
Raul • solo_traveller • mx
5
Descontento
Pros:

El baño estaba limpio y en buenas condiciones

Cons:

Al hotel en general le falta mantenimiento, no concuerda con las fotos, la alberca estaba sucia y con daños en el piso, la entrada muy sucia y además entras con olor a basura. El lugar tiene más potencial pero le falta mucha atención.

2026-08-28 • via Nuitee
N
Ninoska • couple • cl
9
maravillosa
Pros:

la habitación es amplia y muy bella, tiene una terraza muy agradable y piscina.

Cons:

nada

2026-08-24 • via Nuitee
U
URIEL • solo_traveller • mx
7
Pros:

La ubicación era útil

Cons:

Ya esta muy descuidado, no ponen ni una botellita de agua en la habitación.

2026-08-15 • via Nuitee
A
ATP • couple • mx
9
Pros:

Lugar tranquilo

Cons:

Mal internet

2026-07-21 • via Nuitee
A
Alejandro • couple • mx
10
TODO EXCELENTE
Pros:

PERSONAL muy amable... pedi cafe a las 07am... y lo pusieron... creo que solo YO lo tome.
habitacion espaciosa y muy comoda

Cons:

solo sugiero tener/poner donde COLGAR sacos...
el closet esta amplio... pero no tienen como.... no hay barra/ganchos para sacos,
yo solo traia tres y los extendi empalmados en una silla...

2026-07-14 • via Nuitee
S
Sandoval • solo_traveller • mx
10
Pros:

La comodidad y la vista

Cons:

En esta ocasión nos tocó el balcón y los sillones tenían mucho pelo de perro. Y aunque está prohibido, seguramente los inquilinos anteriores fueron los culpables de que se llenaran de pelo

2026-07-13 • via Nuitee
A
andrea • couple • mx
9
2026-06-04 • via Nuitee
M
Mauricio Damian • solo_traveller • mx
9
2026-05-26 • via Nuitee
R
RODRIGO HORACIO • couple • mx
5
Cons:

La imagen al entrar más limpieza

2026-05-26 • via Nuitee
M
Mariana • solo_traveller • mx
10
Pros:

Todo bien, son pet friendly.

2026-05-09 • via Nuitee
E
Eduardo G C Amaral • solo_traveller • br
9
Pros:

Muy amplia la habitación. La alberca es muy agradable.

2026-05-04 • via Nuitee
A
angel • couple • mx
8
agradable
Pros:

Muy bonita la vista bien ubicado

Cons:

muchas escaleras

2026-04-29 • via Nuitee
J
Juan Jaime • couple • mx
10
Pros:

La atención 10/10 gracias por la calidad de servicio

2026-04-12 • via Nuitee
A
Ana • couple • mx
10
Pros:

La limpieza

2026-04-02 • via Nuitee
M
Martínez merida • couple • mx
7
2026-03-19 • via Nuitee
V
Valeriia • couple • mx
8
2026-03-18 • via Nuitee
L
Luis Angel • couple • mx
10
2026-03-18 • via Nuitee
A
Alondra • couple • mx
10
Excelente lugar
Pros:

La piscina

Cons:

Todo bien

2026-01-31 • via Nuitee
L
Luis Alejandro • couple • mx
10
2026-01-20 • via Nuitee
N
Nancy • couple • us
5
Pros:

Casa del Sal is a great hotel although there were certain factors that affected out stay. wifi was horrible and the lights went off and weren't able to fully enjoy our stay. we were the only ones in the whole hotel and no one was there. thankfully we had little of phone battery to call and someone finally answered. The lights came back around 2:30am and when we checked out no one checked in how our stay was. I would suggest putting TV's or at least a small mirror in the rooms.

2026-01-19 • via Nuitee