Holiday Inn Express Auckland City Centre by IHG

Hotels
•
Holiday Inn Express
8.7 (8324 reviews)
58 Albert Street, Auckland , Auckland , nz

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Good location
Cleanliness
Nice staff
Comfortable rooms
Cons:
Parking issues
Noise from elevators
Service inconsistencies

Categories

Cleanliness
8.33
Spacious and clean room, though some guests mentioned issues with staff responsiveness.
Service
8.9
Generally nice staff, though there were some inconsistencies in communication and service efficiency.
Location
9.14
Excellent location, easily accessible to city center and attractions.
Room Quality
8.59
Rooms are lovely and well-furnished, although some issues with air conditioning were noted.
Amenities
8.62
Good amenities but some guests had issues with the AC and Wi-Fi.
Value for Money
8.68
Perceived as good value, though some mentioned nearby hotels being pricey.
Food and Beverage
8.53
Good breakfast and dining options; however, breakfast lacked healthier selections.
Overall Experience
8.8
Overall positive stay with some minor shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:10

Property Description

Convenient Location in Auckland:
Located in the heart of Auckland, Holiday Inn Express Auckland City Centre, an IHG Hotel offers easy access to popular attractions such as Auckland Art Gallery and Sky Tower.

Modern Amenities:
Enjoy a comfortable stay in our air-conditioned rooms equipped with a TV, private bathroom, and city views in select units. Stay active at our fitness centre or unwind at the on-site restaurant and bar.

Exceptional Service:
Our 4-star hotel features a 24-hour front desk, luggage storage, and attentive staff to cater to your needs throughout your stay.

Experience the best of Auckland at Holiday Inn Express Auckland City Centre, an IHG Hotel. Book now for a memorable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 8324 reviews
Cleanliness: 8.33
Service: 8.9
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.68
Food and Beverage: 8.53
Overall Experience: 8.8
S
Sileye • solo_traveller • nz
9
Close by everything I go to Accommodation
Pros:

Location is awesome, near everything i need n go to. The staff are awesome, professional n courteous, the free buffet breakfast! Yum!

2026-07-25 • via Nuitee
M
Manon • family_with_children • pf
9
La vue sur la skytower est géniale
Pros:

La localisation

Cons:

Check out a 10h, c est un peu tôt

2026-07-25 • via Nuitee
L
Lakhwinder • family_with_children • au
7
2026-07-25 • via Nuitee
C
Chahat • couple • nz
10
2026-07-25 • via Nuitee
D
Darren • couple • nz
8
2026-07-24 • via Nuitee
S
swaleh ali • extended_group • sa
8
Recommending
Pros:

Everything was good generally, staff were friendly and ready to assist

Cons:

Breakfast was the same through out my 7 days of stay

2026-07-24 • via Nuitee
M
Menahere • couple • pf
9
2026-07-24 • via Nuitee
D
Dara • couple • ie
9
Excellent
Pros:

Central location wonderful staff

Cons:

The roof top bar not been open to hotel residents during our stay

2026-07-23 • via Nuitee
S
Shannon • solo_traveller • nz
9
Long weekend at Voco
Pros:

Fantastic location and amazing staff. The breakfast has good variety and the staff are lovely, with one woman even being very sweet to check in when my usual breakfast companion wasn't with me that morning.

2026-07-23 • via Nuitee
L
Louise • family_with_children • nz
9
The service was excellent! I appreciated the offer of a late check out. Also enjoyed the gym and the location was perfec
Pros:

Tasteful and modern interior design and great view.

Cons:

The dinner at the on site restaurant was too expensive for what you got.

2026-07-23 • via Nuitee
M
MyoungUk • solo_traveller • ca
7
2026-07-23 • via Nuitee
G
Gondal • extended_group • pk
8
It was lovly stay
Pros:

Value to money and convinient location

Cons:

Need to add more variety to breakfast and washrooms needs little more attention for cleaning

2026-07-22 • via Nuitee
A
Antonella • couple • ch
10
Parfait
Pros:

Emplacement parfait. Chambre calme. On avait la vue sur la Sky Tower.

Cons:

—-

2026-07-22 • via Nuitee
A
Adriana • family_with_children • sk
10
Veľmi dobrý pomer kvality a ceny
Pros:

Čisté, komfortné, dobre vybavenie vrátane hygienických potrieb. V úplnom centre

Cons:

Chýbali papuče na izbe, ale nie je to až taká chyba.

2026-07-22 • via Nuitee
T
TienJu • family_with_children • tw
8
房間入口必須改到另一邊！否則光推行李上斜坡應該就累死了
Pros:

地點很好！

Cons:

飯店入口有是斜坡、房間有點小！

2026-07-21 • via Nuitee
P
Penrobby • family_with_children • nz
8
2026-07-21 • via Nuitee
J
Jane • couple • nz
10
Amazing place to stay!
Pros:

Incredible staff, great location and value.

Cons:

Not a negative but I think that the price has gone up since we stayed and now we can’t afford to go back!

2026-07-21 • via Nuitee
F
Fabio • family_with_children • br
9
2026-07-21 • via Nuitee
M
Michael • couple • nz
9
Pros:

Great location, good breakfast, excellent rooftop bar, good value for money, would stay again.

Cons:

Nothing

2026-07-20 • via Nuitee
B
Ben • couple • au
10
2026-07-20 • via Nuitee