Holiday Inn Express Auckland City Centre by IHG

Hotels
•
Holiday Inn Express
8.7 (8172 reviews)
58 Albert Street, Auckland , Auckland , nz

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Cleanliness
Nice staff
Comfortable rooms
Cons:
Parking issues
Noise from elevators
Service inconsistencies

Categories

Cleanliness
8.33
Spacious and clean room, though some guests mentioned issues with staff responsiveness.
Service
8.9
Generally nice staff, though there were some inconsistencies in communication and service efficiency.
Location
9.14
Excellent location, easily accessible to city center and attractions.
Room Quality
8.59
Rooms are lovely and well-furnished, although some issues with air conditioning were noted.
Amenities
8.62
Good amenities but some guests had issues with the AC and Wi-Fi.
Value for Money
8.68
Perceived as good value, though some mentioned nearby hotels being pricey.
Food and Beverage
8.53
Good breakfast and dining options; however, breakfast lacked healthier selections.
Overall Experience
8.8
Overall positive stay with some minor shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:10

Property Description

Convenient Location in Auckland:
Located in the heart of Auckland, Holiday Inn Express Auckland City Centre, an IHG Hotel offers easy access to popular attractions such as Auckland Art Gallery and Sky Tower.

Modern Amenities:
Enjoy a comfortable stay in our air-conditioned rooms equipped with a TV, private bathroom, and city views in select units. Stay active at our fitness centre or unwind at the on-site restaurant and bar.

Exceptional Service:
Our 4-star hotel features a 24-hour front desk, luggage storage, and attentive staff to cater to your needs throughout your stay.

Experience the best of Auckland at Holiday Inn Express Auckland City Centre, an IHG Hotel. Book now for a memorable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 8172 reviews
Cleanliness: 8.33
Service: 8.9
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.68
Food and Beverage: 8.53
Overall Experience: 8.8
素琴 • couple • tw
10
很棒的旅行住宿選擇
Pros:

服務態度很好
地點很讚
早餐也不錯

2026-06-20 • via Nuitee
M
Miyuki • solo_traveller • jp
9
2026-06-20 • via Nuitee
M
Mahina • extended_group • nz
10
Perfect and cozy
Pros:

Perfect night stay, the standard queen room was quite spacious and perfect for me and my friends, would stay here again, breakfast was great and staff were kind and friendly. The view was soo good as well.

Cons:

Only thing I would say is that even though the Bathroom has a semi mesh filter, you can still see through when shower is in use. Other than that, it was a wonderful stay.

2026-06-20 • via Nuitee
T
Talea • couple • de
10
2026-06-20 • via Nuitee
C
Christine S • solo_traveller • au
9
2026-06-19 • via Nuitee
C
Carla • solo_traveller • nz
10
Thanks to the great staff. Would highly recommend it !!
Pros:

Was a fantastic room with a great view. Very central. Great breakfast and fantastic value. Would love to stay again!

Cons:

Can’t fault it.

2026-06-19 • via Nuitee
J
jean christophe • solo_traveller • nc
9
2026-06-19 • via Nuitee
T
tamara • extended_group • au
8
Well located hotel.
Pros:

The room was comfortable and quiet.

Cons:

We arrived late afternoon on a warm day and the room was super hot as the air conditioning was not on. It cooled down after a few hours but it was really uncomfortable to start with.

2026-06-19 • via Nuitee
P
Prashant • family_with_children • in
9
2026-06-18 • via Nuitee
S
Swee Lin • couple • sg
9
Had a wonderful stay here and hope to be back again one day.
Pros:

Great location, awesome view from my hotel room and the rooftop bar; very considerate helpful staff at the front desk on check in. Beds were spacious and extremely generous in size for a twin share. The room design and layout was also much appreciated, bathrobe was thick and fluffy.

Cons:

The room service from our neighbouring room sat outside his door for two days straight and right opposite the lifts.

2026-06-18 • via Nuitee
D
Dawn • couple • nz
10
2026-06-18 • via Nuitee
C
Cynthia • solo_traveller • sg
9
Pros:

Located in the heart of the Auckland CBD, the hotel was walking distance to the harbour and many eateries around. The staff at the reception were welcoming and allowed us to check in early at 10am after our red eye flight, at a reasonable price which was a life saver for us. We were also given a room was at a high floor so the view was great.

Cons:

Hotel entrance is located on a slope so just keep that in mind if you have a lot of luggage or travelling with strollers/wheelchairs. You will need more than 1 adult - one to hold everything in place while another person unloads the uber/car.

2026-06-18 • via Nuitee
J
Jodi • solo_traveller • nz
10
Luxurious, peaceful and carefree.
Pros:

The room was beautiful, and so affordable. The staff were absolutely lovely, both at the front desk & restaurant. Will definitely be back to stay :)

2026-06-17 • via Nuitee
A
Alfredo • couple • au
9
2026-06-17 • via Nuitee
P
Prabhu • solo_traveller • in
10
2026-06-17 • via Nuitee
P
Philly • family_with_children • nz
10
Fab
Pros:

Location, friendliness, free breakfast

2026-06-17 • via Nuitee
C
Chote • family_with_children • nz
9
2026-06-17 • via Nuitee
P
Piyali • extended_group • in
10
Comfortable central hotel in Auckland
Pros:

Good central hotel. Close to the quay, 5 minute walk. Comfortable rooms and good spread of breakfast.

Cons:

Nothing

2026-06-17 • via Nuitee
M
Maricel • couple • us
10
Our stay is memorable and the places we visited were awesome and beautiful.
Pros:

It was centrally located and close to all the shops, restaurants and bars.

Cons:

The property is very well maintained and very clean. The staff are all very nice and friendly.

2026-06-16 • via Nuitee
S
Shaheen Abdulla • couple • ae
8
2026-06-16 • via Nuitee