The One Firenze

Hotels
7.7 (2722 reviews)
Borgo Ognissanti 67 , Florence , it

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Luggage storage
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.73
Multiple reviews indicated issues with cleanliness and maintenance in the room.
Service
8.7
Positive comments on the staff's kindness and availability.
Location
8.74
Many reviews praised the location for its accessibility to the city center and main attractions.
Room Quality
6.89
Rooms were noted to be dated and had some maintenance issues.
Amenities
7.22
Some amenities such as cleanliness and proper supplies were lacking.
Value for Money
8.18
Value considered fair given the location, but some expectations were unmet.
Food and Beverage
7.23
Not many comments available; basic amenities missing.
Overall Experience
7.9
Overall experience balances the positives and negatives, warranting an average score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:22

Property Description

City Views and Terrace
Experience breathtaking views of the city from our terrace at The One Firenze. Relax and unwind while taking in the beauty of Florence right at your doorstep.

Modern Amenities
Enjoy the convenience of air-conditioned rooms with free WiFi, private bathrooms, flat-screen TVs, and minibars. Each room is thoughtfully equipped with a desk and a kettle for your comfort.

Prime Location
Situated less than 1 km from Strozzi Palace and the city centre, our 3-star hotel is just a short 10-minute walk from Santa Maria Novella. Explore Florence's iconic landmarks such as Pitti Palace and Piazza del Duomo di Firenze with ease during your stay at The One Firenze.

Book your stay now at The One Firenze to indulge in a perfect blend of comfort and convenience in the heart of Florence.

Important information:

Third bed: EUR 35 per nightPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for € 50 per person per night when using an existing bed.
    People 3 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 2722 reviews
Cleanliness: 6.73
Service: 8.7
Location: 8.74
Room Quality: 6.89
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 7.23
Overall Experience: 7.9
M
Maria Agustina couple ar
9
Pros:

Muy cómodas las habitaciones, y el alojamiento cerca de la estación! Podes llegar a todos lados caminando!

2026-07-25 via Nuitee
M
Majid Hussain1 solo_traveller it
10
2026-07-24 via Nuitee
M
Majid Hussain1 solo_traveller it
10
2026-07-24 via Nuitee
R
Rizzuto solo_traveller it
7
Pros:

Punto strategico, a 10 minuti dalla stazione e a 10 minuti dal centro

Cons:

Bagno fatiscente, tavoletta wc mezza smontata, box doccia con anta che ci è rimasta in mano, carta da parati scollata e rubinetto del lavandino che si spostava, lampade appese al muro vicino al letto entrambe rotte, c'era scritto presenti prodotti da bagno, un unico dosatore in un flacone bianco, niente scritte, se bano doccia shampoo o che, niente ciabatte usa e getta.

2026-07-23 via Nuitee
Денис solo_traveller ee
6
2026-07-23 via Nuitee
D
Dyran Jorge solo_traveller pe
7
Pros:

La ubicación

Cons:

Los baños

2026-07-23 via Nuitee
C
Claudio solo_traveller ar
10
Pros:

La ubicación.
Limpieza.
Calidad de la habitación

2026-07-23 via Nuitee
B
Bianca couple br
9
Pros:

Excelente localização, limpeza, conforto

Cons:

Funcionário da recepção mau humorado

2026-07-23 via Nuitee
I
Ignacio couple mx
9
2026-07-21 via Nuitee
S
Stefano couple it
4
2026-07-21 via Nuitee
Володимир couple ua
7
2026-07-21 via Nuitee
E
Enrique solo_traveller es
1
2026-07-21 via Nuitee
A
Alice couple it
4
Pros:

sono stati gentili con il deposito bagagli

Cons:

La stanza aveva parte delle pareti staccate o con la carta da parati che si stava staccando. La porta del bagno era rotta e anche il rubinetto del bidet. Anche la porta finestra era rotta e difficile da aprire. Il condizionatore faceva molto rumore dunque la notte con il caldo era difficile dormire.

2026-07-19 via Nuitee
B
Bauducco couple it
7
2026-07-17 via Nuitee
F
Francioli couple ro
7
Extremely poor hygiene and safety hazards in the bathroom
Pros:

The room itself is clean and the AC saved us in the heatwave(although its noisy).

Cons:

This bathroom was in a shocking state. The grout around the tub and tiles was black with mold and grime, and the silicone sealant was cracked, moldy, and coming away from the walls. The toilet and bidet fixtures were loose and detaching from their bases, with grime built up around them.

The wallpaper on the lower walls was peeling and bubbling away from the surface, clearly from prior water damage. Behind it, the tiles showed dark mold staining and what looked like signs of previous flooding. The wall tiles near the shower had cracked grout with mold growing along the seams, and rust-colored stains streaked down from the fittings.

Most concerning was the electrical light switch near the shower: it was cracked open with exposed wiring components visible, sitting inches from a wet area. This is a genuine safety hazard, not just a cosmetic issue, and should never have been left in that condition with guests staying there.

2026-07-17 via Nuitee
J
Jinhui extended_group at
9
2026-07-17 via Nuitee
A
ale solo_traveller it
7
2026-07-15 via Nuitee
P
Pascal-Michel couple ch
8
Pros:

La baignoire, dommage que la robinetterie ne soit pas en adéquation (remplissage de la baignoire avec la conduite de la douche

Cons:

La proximité d’un garage (25m)
L’emplacement au centre ville et des restaurants, des cafés …

2026-07-15 via Nuitee
R
Rafael couple es
8
2026-07-15 via Nuitee
L
Laura solo_traveller es
7
2026-07-15 via Nuitee