Hotel Riviera

Hotels
9.2 (736 reviews)
The Esplanade , Sidmouth , GB

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Quality food
Cons:
Inconsistent WiFi
Old-fashioned room decor
Issues with bar management

Categories

Cleanliness
9.28
Several reviews mentioned cleanliness positively, stating 'exceptionally clean' and 'immaculate'.
Service
9.75
Staff are consistently described as friendly, helpful, and accommodating.
Location
9.79
Multiple reviews praise the prime location, stating it is 'right on the Esplanade' and 'excellent'.
Room Quality
8.74
Rooms were generally noted as comfortable; however, some described them as 'old fashioned'.
Amenities
8.27
Mixed reviews regarding amenities; some mentioned issues with WiFi and heating.
Value for Money
9.23
Guests feel the hotel offers good value for the location and services provided.
Food and Beverage
9.28
Food quality was frequently highlighted as excellent, especially during dinner and breakfast.
Overall Experience
9.25
Overall sentiments were positive with guests expressing satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:09

Property Description

Stunning Sea Views
Indulge in the breathtaking sea views offered by many of our classically furnished rooms. Relax and unwind while taking in the beauty of the ocean right from your window.

Award-Winning Dining Experience
Treat your taste buds to AA rosette-awarded cuisine in our air-conditioned dining room with bay views. Savor the freshness of local produce and the delectable seafood dishes prepared by our talented chefs.

Convenient Amenities and Activities
Enjoy complimentary Wi-Fi internet access and parking during your stay. Explore the local area with ease, as the hotel can help organize activities such as golf, riding, and shooting. Don't miss out on the Heritage Coast Trail and other nearby attractions.

Book your stay at Hotel Riviera today for a luxurious seaside getaway!

Important information:

Please note that only small dogs are allowed on request, and charges are applicable.
Dogs are not allowed in any of the public areas.
Parking spaces are available at an additional charge at the rear of the Hotel, please reserve with booking.
Please note that when requesting extra cots or beds, please advise of the ages of the children for an accurate quotation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 736 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.79
Room Quality: 8.74
Amenities: 8.27
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.25
N
Nicola • extended_group • gb
8
New Hotel for us this year & we will be back 👍🏻
Pros:

The staff were very helpful. Took luggage from the car to the rooms. Parked the car(£12) per day. The location was great..
single deluxe at front hotel with sea view.. which was a stretch.. you see the roof of the reception more than the sea.

Cons:

I think the way you have to give room number for incidentals could be improved.. we had things on our bill,we didn’t have. It was all sorted but very easy for anyone to give wrong room number. It relies on honesty..

2026-09-18 • via Nuitee
B
Barbara • couple • gb
10
Excellent
Pros:

Central location

2026-09-18 • via Nuitee
D
Denise • family_with_children • gb
10
Our stay was very enjoyable and would definitely stay again
Pros:

The location is very central and easy walking distance to the shops and the beach is directly opposite. The hotel is very clean any the staff are helpful and friendly. Breakfast and evening meals are delicious.

Cons:

Nothing to dislike

2026-09-17 • via Nuitee
C
Carol • extended_group • gb
9
2026-09-15 • via Nuitee
A
Ann • family_with_children • gb
8
Lovely hotel, staff very welcoming. Let down by a few things that could be dealt with easily.
Pros:

Staff, great and friendly. Very helpful. Food excellent.

Cons:

Single rooms for the money, the rooms could be a lot better. One room, television in the wrong place and dangerous. Plugs too low and only one with an adapter, dangerous. one chair could do with a new cover, worn. Chair also stained.
Cup and saucer badly stained, outdated buy new doesn’t cost a lot
Shower room lovely but need just a couple more hand rails especially if you are getting elderly customers. Other room again the plugs in the wrong place and dangerous. Ok, room had fire escape but the lights were distracting and I couldn’t sleep.

2026-09-15 • via Nuitee
D
Debbie • couple • gb
10
Very comfortable hotel. Lovely food, fantastic service from very friendly staff.
Pros:

Lovely, comfortable hotel and not too big.

Cons:

There was nothing I would change about The Riviera.

2026-09-15 • via Nuitee
E
Elaine • solo_traveller • gb
10
Pros:

Friendly efficient staff, excellent food, and pleasant surroundings. Loved all of the chandeliers.

2026-09-14 • via Nuitee
B
Barbara • couple • gb
8
2026-09-12 • via Nuitee
K
Kathryn • solo_traveller • gb
8
2026-09-12 • via Nuitee
J
Jill • solo_traveller • gb
10
Perfect location.. traditional and unspoiled hotel
Pros:

Lovely hotel, always wanted to stay there. Staff accommodating and friendly

Cons:

The black and yellow tape on the entrance looked messy.. not sure it was necessary

2026-09-12 • via Nuitee
C
CLAYTON • solo_traveller • gb
10
2026-09-10 • via Nuitee
C
Carol • solo_traveller • gb
7
Location perfect
Pros:

Ate out
Cleanliness excellent

Cons:

Waiting for staff to request food and drinklocation

2026-09-09 • via Nuitee
W
wendy • couple • gb
8
2026-09-09 • via Nuitee
J
john • solo_traveller • gb
10
Pros:

The riviera was a real treat. Everyone was attentive and smiling. The food was excellent and table service was prompt and so polite.

Cons:

Nothing. Anybody who could complain would be nit pickers.

2026-09-07 • via Nuitee
A
Alan • couple • gb
9
2026-09-07 • via Nuitee
J
Jenna • family_with_children • gb
8
Fantastic location.
Pros:

Great location and charming hotel.

Cons:

Clearly in need of
renovation/updating.

2026-09-06 • via Nuitee
N
Nicola • solo_traveller • gb
10
2026-09-04 • via Nuitee
C
Chris • couple • gb
7
Expensive, not good value.
Pros:

Location.

Cons:

Price, trying to be something it is not. Dinner costs way too high.

2026-09-03 • via Nuitee
A
angel • solo_traveller • gb
9
2026-09-03 • via Nuitee
K
k • family_with_children • gb
10
First class food and service, highy recommended
Pros:

Excellent location, food was first class and staff very freindly, a credit to the owner.

Cons:

Bed was a bit soft for me, but thats a personal preference.

2026-09-03 • via Nuitee