Hotel New Gaea Nishi Kumamoto Ekimae

Hotels
8.3 (789 reviews)
Minami-ku Karikusa 1-1-75 , Kumamoto , jp

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Spacious rooms
Great location
Cons:
Cleanliness issues
Simple breakfast options

Categories

Cleanliness
7.49
Some reviews mentioned issues with cleanliness, including garbage in the onsen and unwashed slippers.
Service
8.96
Positive sentiment towards staff availability and helpfulness.
Location
9
Many reviews highlight the excellent location near the train station.
Room Quality
8.45
Spacious rooms and comfortable amenities mentioned positively.
Amenities
8.18
Good amenities including free drinks in the evening, though some mentioned issues with laundry.
Value for Money
8.24
General satisfaction considering the price, though some would prefer additional breakfast options.
Food and Beverage
7.79
Breakfast quality received mixed reviews; some found it lacking.
Overall Experience
8.26
Overall satisfaction with the stay, but some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:15

Property Description

Modern Comfort and Convenience

Hotel New Gaea Nishi Kumamoto Ekimae, located just 6.4 km from the historic Kumamoto Castle, offers air-conditioned rooms with free WiFi and private parking. Each room is equipped with a desk, flat-screen TV, and a fridge, ensuring a comfortable stay. Guests can also enjoy the convenience of luggage storage facilities.

Nearby Attractions

Explore the nearby Hosokawa Residence Gyobutei and Suizenji Park, located within 7.7 km of the hotel. Immerse yourself in the local culture and history while staying just a short distance away from these popular landmarks.

Easy Access

With Kumamoto Airport only 19 km away, Hotel New Gaea Nishi Kumamoto Ekimae provides easy access for travelers. Book your stay now and experience modern comfort in the heart of Kumamoto.

Important information:

The Public bath will be under renovation and will be closed from date: 09 September, 2024 to date: 20 September, 2024.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

8.3
Based on 789 reviews
Cleanliness: 7.49
Service: 8.96
Location: 9
Room Quality: 8.45
Amenities: 8.18
Value for Money: 8.24
Food and Beverage: 7.79
Overall Experience: 8.26
K
Kiyoshi solo_traveller jp
6
2026-06-30 via Nuitee
K
Kuwahara couple jp
10
2026-06-29 via Nuitee
皓平 couple jp
10
至福
Pros:

ラウンジのサービスでは、ドリンクバー、スープ、お酒やおつまみまで用意されていて、全部無料!
朝食にはウインナーパン、クロワッサン、アップルパイの3種類もついてきて嬉しかったです。
部屋もとても清潔で、コンセントの数、部屋の広さなどすみずみまでホテル側の思いやりを感じました。
大浴場もゆっくりくつろげてとてもいい時間を過ごせました。

Cons:

強いて言えばお水(ペットボトル)のルームサービスがあれば、さらに嬉しかった。

2026-06-26 via Nuitee
C
Cici Astarina Dewi solo_traveller jp
10
Pros:

jujur hotel ini rekomen bgt luas bgt kamarnya bersih jugaaa aku sukaaa bgttt . aku jadiin hotel favorit aku

2026-06-22 via Nuitee
M
Minoru couple br
10
Pros:

O quarto é muito bom e bem estruturado. O banheiro amplo e tem a opção da casa de banho em comum de águas aquecidas. O hotel disponibiliza bebidas para os hóspedes. O funcionários são bem atenciosos.

Cons:

O café da manhã é uma porção com 3 produtos (1 croissant, pão com linguiça e uma tortinha de maçã). O café e bebidas é disponibilizado independentemente do pagamento do café da manhã.

2026-06-17 via Nuitee
大田 solo_traveller jp
8
Pros:

お風呂大きくて水回りが清潔。部屋の設備充実してるし、一階に無料ドリンクなどあって嬉しかったです。

Cons:

駐車料金が少々お高め。

2026-06-09 via Nuitee
A
Ariel couple ca
7
Good hotel but be ready to drive.
Pros:

Clean, efficient, friendly staff.

Cons:

Not in city. Public transport is not the best in this town, so we drove a lot. And we took the opportunity to go visit the Aso Caldera onsen, which was a great discovery.

2026-05-28 via Nuitee
W
WEI CHUNG extended_group tw
8
Pros:

離車站近,有酒水免費使用

Cons:

冷氣吹風口在床上面的地方,睡覺時會很不舒服

2026-05-20 via Nuitee
A
Ana Luísa couple pt
5
2026-05-19 via Nuitee
V
Vasile couple ca
10
2026-05-16 via Nuitee
Y
YUKIMITSU solo_traveller jp
10
最高でした。
Pros:

とても清潔で、スタッフさんがとても親切で素晴らしいと思いました。

2026-05-11 via Nuitee
たん couple jp
10
2026-05-09 via Nuitee
中村 couple jp
7
2026-05-07 via Nuitee
A
Adriana couple nl
7
Pros:

The hotel is conveniently located next to a train station. However, it's not easy to take a train to where most of the action in happening within Kumamoto there is also a bus that does take you there. The bath was nice and we liked the size of the room.

Cons:

The pillows were very small and thin, I would've liked others. The breakfast is just some breads, that isn't really balanced and I wouldn't really suggest paying for it and just getting some food elsewhere.

2026-05-06 via Nuitee
たらこ solo_traveller jp
6
2026-05-06 via Nuitee
J
Jérôme solo_traveller fr
9
2026-05-05 via Nuitee
L
Linda solo_traveller gb
7
Pros:

Lovely, clean facilities. Excellent idea to have the lounge providing space to eat and drink: generous of the hotel to provide free drinks, impressed.

Cons:

As we are driving daily, we needed to sleep: twin rooms are better for us, but only a small double bed was available. This may be fine for some, but didn't work for us. This is our experience, don't let it deter you from an otherwise excellent hotel.

2026-05-05 via Nuitee
K
KOUKI couple jp
8
2026-05-05 via Nuitee
M
Mie couple dk
4
Pros:

温泉が熱かったけど、ツルツルになる程良い

Cons:

朝食が残念

2026-05-04 via Nuitee
J
Jackie solo_traveller sg
8
2026-05-04 via Nuitee