Hotel Ciudadela Pamplona

Hotels
9 (2936 reviews)
13 Calle Ciudadela , Pamplona , es
+34 848 46 31 11

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and attentive staff
Cons:
Noise from outside due to central location
Some concerns about room size

Categories

Cleanliness
9.39
There are multiple mentions of cleanliness and rooms being very clean and well-kept.
Service
9.36
Consistently mentioned as excellent, with numerous positive comments about staff attentiveness and kindness.
Location
9.4
Frequent comments highlight the excellent and convenient location of the hotel.
Room Quality
8.35
Comments mention room size and some issues with natural light; however, overall comfort is noted.
Amenities
8.88
Amenities received mixed feedback, but overall were acceptable for the hotel tier.
Value for Money
8.84
Generally seen as good value, with some concerns about certain costs and policies, but mainly favorable.
Food and Beverage
8.39
Some complaints about the breakfast quality, but overall seen as adequate for the hotel's standard.
Overall Experience
9.36
The general sentiment is highly positive, with guests expressing satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 19:55

Property Description

Convenient Location in Pamplona
Hotel Ciudadela Pamplona is centrally located, offering comfortable air-conditioned rooms with a terrace, free WiFi, and a bar for guests to unwind.

Cozy Rooms with Essential Amenities
Each room is equipped with a desk, flat-screen TV, private bathroom, and safety deposit box. Guests can enjoy a buffet or continental breakfast during their stay.

Explore Nearby Attractions
Located close to Pamplona Catedral, Town Hall, and Ciudadela Park, guests can easily visit popular points of interest. Additionally, the hotel provides a tour desk for further exploration.

Experience the best of Pamplona at Hotel Ciudadela Pamplona. Book your stay now for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 2936 reviews
Cleanliness: 9.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
N
Noemí • family_with_children • es
10
Estupendo para visitar pamplona
Pros:

Muy centrico, personal muy amable. Para repetir si volvemos a pamplona

2026-08-15 • via Nuitee
C
cristina • couple • it
10
2026-08-15 • via Nuitee
C
cristian • solo_traveller • es
6
Relación calidad precio regular
Pros:

Ubicación,

Cons:

LA habitación de 120€, eran apenas 2 metros cuadrados, sin enchufes accesibles, ruidos de abajo y del pasillo.
El personal de la cafeteria poco empático, y la calidad del buffet regular.

2026-08-15 • via Nuitee
C
Christine • couple • fr
8
Très bien!
Pros:

Emplacement, propreté et accueil

Cons:

Un peu froid en termes de décoration

2026-08-15 • via Nuitee
T
Tabita • solo_traveller • es
10
Pros:

Net, còmode i cèntric. Va ser una reserva pels pares. A l'arribada els havien assignat una habitació interior, però al dia següent molt amablement els van oferir una amb vistes. Gràcies!

2026-08-15 • via Nuitee
N
Núria • solo_traveller • es
9
2026-08-15 • via Nuitee
C
Cruz • solo_traveller • es
9
Pros:

La ubicación

Cons:

Todo genial

2026-08-15 • via Nuitee
O
Olga • couple • es
10
2026-08-14 • via Nuitee
Z
ZendayaL • solo_traveller • it
8
1 notte a Pamplona
Pros:

La posizione dell'albergo è ottima, a 5 minuti dalla piazzs principale. La camera dava sulla scala di sicurezza quindi molto silenziosa (ovviamente questo la rende molto scura e non si vede l'esterno). Letto comodo. Armadio molto funzionale con spazio per l'apertura di un trolley da cabina in posizione comoda.

Cons:

Il phon era praticamente inutile (fortunatamente la ragazza della reception è riuscita a recuperarne uno di fortuna, in prestito da una collega ma altrimenti sarebbe stato un problema). Il bagnoschiuma non si riusciva a prelevare dal dispenser a muro. Pulizia base della camera (ma con lenzuola e asciugamani puliti).

2026-08-14 • via Nuitee
G
Gregg • family_with_children • ie
10
Superb
Pros:

Location was excellent as we were attending a concert at the Ciudadela, but it is also close and easily walkable to the main tourist areas in the city.
The rooms were great - spacious, immaculately clean and well equipped.
The reception staff were friendly and helpful. The food in the onsite restaurant/tapas bar was superb and the staff there were great too.
I would highly recommend this hotel for a city break.

Cons:

The showers could be equipped with better quality shampoo/shower gel - this is a minor point - I loved this hotel.

2026-08-14 • via Nuitee
F
FERNANDO • couple • es
9
2026-08-14 • via Nuitee
P
Pintor • couple • es
9
2026-08-14 • via Nuitee
M
MARIA DOLORES • solo_traveller • es
9
Excelente precio- calidad
Pros:

Alojamiento moderno y muy bien ubicado. Ideal para ver Pamplona todo andando

Cons:

Todo está muy bien

2026-08-14 • via Nuitee
F
Francisco • solo_traveller • es
10
Excelente
Pros:

La atención de la chica que nos atendió y la amabilidad que tuvo,en todo momento muy atenta y en si necesitábamos algo

Cons:

Nada

2026-08-14 • via Nuitee
A
Ana • couple • gb
7
Bien
Pros:

Personal, ubicación y comodidad genial

Cons:

El ascensor no funcionó varias veces y la tv no tenía plataformas salvo youtube y los canales de antena.

2026-08-14 • via Nuitee
T
Toñi • extended_group • es
5
2026-08-13 • via Nuitee
M
MARIA DOLORES • family_with_children • es
9
2026-08-13 • via Nuitee
L
Laura • solo_traveller • es
10
2026-08-12 • via Nuitee
N
NALKIRAN • couple • tr
10
Pros:

Tesis son derece temiz ve rahattı. Personal oldukça ilgiliydi. Motorum için kapalı park alanı vardı. Çevredeki tapas barlar oldukça iyiydi.

Cons:

Motosikletim için otopark ücreti talep edilmese şık olurdu :)

2026-08-11 • via Nuitee
A
Axel • solo_traveller • fr
7
Cons:

Les chambres en rez de chaussée étaient aveugles. Mais l accueil etait tres symmatvique et l'emplacement parfait pour mrofiter de la vieille ville.

2026-08-11 • via Nuitee