Hotel Ciudadela Pamplona

Hotels
9 (2863 reviews)
13 Calle Ciudadela , Pamplona , es
+34 848 46 31 11

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and attentive staff
Cons:
Noise from outside due to central location
Some concerns about room size

Categories

Cleanliness
9.39
There are multiple mentions of cleanliness and rooms being very clean and well-kept.
Service
9.36
Consistently mentioned as excellent, with numerous positive comments about staff attentiveness and kindness.
Location
9.4
Frequent comments highlight the excellent and convenient location of the hotel.
Room Quality
8.35
Comments mention room size and some issues with natural light; however, overall comfort is noted.
Amenities
8.88
Amenities received mixed feedback, but overall were acceptable for the hotel tier.
Value for Money
8.84
Generally seen as good value, with some concerns about certain costs and policies, but mainly favorable.
Food and Beverage
8.39
Some complaints about the breakfast quality, but overall seen as adequate for the hotel's standard.
Overall Experience
9.36
The general sentiment is highly positive, with guests expressing satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 19:55

Property Description

Convenient Location in Pamplona
Hotel Ciudadela Pamplona is centrally located, offering comfortable air-conditioned rooms with a terrace, free WiFi, and a bar for guests to unwind.

Cozy Rooms with Essential Amenities
Each room is equipped with a desk, flat-screen TV, private bathroom, and safety deposit box. Guests can enjoy a buffet or continental breakfast during their stay.

Explore Nearby Attractions
Located close to Pamplona Catedral, Town Hall, and Ciudadela Park, guests can easily visit popular points of interest. Additionally, the hotel provides a tour desk for further exploration.

Experience the best of Pamplona at Hotel Ciudadela Pamplona. Book your stay now for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2863 reviews
Cleanliness: 9.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
E
Eberto • couple • us
10
2026-07-25 • via Nuitee
J
Joanne • family_with_children • ie
9
A very pleasent stay, wonderful staff!
Pros:

The food and coffee was very good. Very helpful and friendly staff.

Cons:

All was good.

2026-07-25 • via Nuitee
F
Francisco Javier • family_with_children • es
9
2026-07-25 • via Nuitee
M
María • couple • es
6
2026-07-25 • via Nuitee
J
Joan Mateu Tort • solo_traveller • es
6
Típic hotel mitjà de ciutat.
Pros:

La seva situació.

Cons:

Habitacions petites.

2026-07-25 • via Nuitee
M
Maria Sole • solo_traveller • it
8
Ottimo hotel centrale
Pros:

La posizione, la dimensione della camera e la colazione

Cons:

Comodità del letto, poca insonorizzazione

2026-07-24 • via Nuitee
P
Peter • couple • be
10
2026-07-24 • via Nuitee
昱丞 • couple • tw
10
2026-07-22 • via Nuitee
J
JORGE • solo_traveller • sx
10
Pros:

Perfect for the price. Perfect location.

Cons:

Just the door next door when the slam it.

2026-07-22 • via Nuitee
S
Scotty • solo_traveller • us
10
2026-07-21 • via Nuitee
I
Isabel • couple • es
8
2026-07-20 • via Nuitee
D
Doris • couple • at
10
Perfekt für einen Kurzaufenthalt in Pamplona
Pros:

Zentrale Lage, tipptopp sauber, freundliche
Rezeption, eigener Balkon

2026-07-19 • via Nuitee
O
Ouardas • couple • es
10
2026-07-19 • via Nuitee
T
Togna67 • solo_traveller • it
10
2026-07-18 • via Nuitee
M
Maria José Sanz Goya • solo_traveller • es
9
2026-07-15 • via Nuitee
R
Rhonda • family_with_children • us
9
Safe, clean and good location w cafe downstairs. Al
Pros:

The facility was clean. The room was extra tiny but had a balcony. It was quite soundproof considering I was there for San Fermin. Cafe/bar downstairs was great and breakfast seemed to be included on a couple of the days (but not all)

Cons:

The room was itty bitty w bed against the wall which was a bit claustrophobic however I felt safe. (My family was in an Airbnb nearby)
Also the hallway light didn’t come on till I reached the elevator each time so pitch black hall.

2026-07-15 • via Nuitee
R
Ricardo • solo_traveller • pe
10
2026-07-15 • via Nuitee
R
RUY • couple • pt
9
Confortável e muito central.
Pros:

Localização muito boa, perto de tudo e da zona histórica. Um distancia a pé dos principais pontos da cidade.
Pessoal muito simpático, facilitou-nos um local para guardar as nossas bicicletas em segurança, apesar de eu não ter mencionado isso durante a reserva.

Cons:

Nada a assinalar

2026-07-13 • via Nuitee
A
André • solo_traveller • ch
9
Pros:

Ideale Lage am Rande der Altstadt. Die Fahrräder konnten wir im Zimmer abstellen, es war genug Platz. Das Personal war freundlich.

2026-07-13 • via Nuitee
C
Chris • couple • us
10
Can’t wait for 2027❤️
Pros:

Literally everything about it. 3rd year staying there and once again a 10/10

Cons:

Leaving 😔

2026-07-13 • via Nuitee