Union Hotel

The building badly needs a decorative update, particularly in the public areas. Carpets are stained, the walls need a paint and the artwork is faded. This needn't be expensive, even a paint would help.

On arrival I would have expected the young guy to help me upstairs with my suitcase and bags as it was on top floor I really struggled. Last morning my breakfast was cold as he had forgotten about me so must have been lying in the kitchen, hence I couldn't eat it all.

Hotel antigo a precisar de remodelações.
O quarto no 3°andar sem elevador.
Sem ar condicionado e janela que só abria 20cm.
Cama de roupa branca e muito limpa e confortável mas colchão de molas duras.
A mini TV  sem controlo remoto, não funcionou e mais parecia um monitor de PC.

An old hotel in need of renovation.
The room was on the 3rd floor with no elevator.
No air conditioning, and the window only opens 20 cm.
The bed linen was white, very clean, and comfortable, but the mattress had hard springs.
The tiny TV, without control, didn't work and looked more like a PC monitor.
The bathroom was decent, but there wasn't a single hook or rack to hang towels.
The mirrors—both in the bathroom and the bedroom—were positioned awkwardly; they were either too high or too low
The breakfasts were very good.
Among the staff, Mr. Laurent stands out—always attentive, discreet, and polite.

Car parking is first come first served, we were fortunate to get a space. The bedroom was small but had the basics. The building and decor is a little run down in places, but being old it must take some maintenace.

Very outdated shabby door lock very loose. Waited very long time for breakfast, server was busy clearing but meant by the time she served breakfast eggs hot but rest was cold! No toast no beans as requested but could not eat it so left! Obviously been cooked and left just us to serve. Other guest arriving after us not pre booked got served before us seemed there’s was served hot.

The room had a musty smell, there was also a strong smell of detergent or cleaning products which didn't help. The building has a lot of history it is just such a shame the hotel is in such a state of disrepair. It needs some major investment- new carpets, beds, furnishings, paints etc. The breakfast room was small and there was not enough tables for eveyone. The breakfast was small and average at best. I stayed in the family room, I would not bring my child here again

its not clean

Our room (10) was not good, the window was broken and could not be closed which we reported but nothing was done about it. The bed was far too low and was difficult to get in and out of. The bathroom was nice and clean but did not have any towel rails or toilet roll holders and there was no mirror.
The cooked breakfast was awful so we only had cereal each morning and there was never enough tables in the dining area

Needs a refurbishment and tv in room didn’t work

Looked like it needed decorating

Nothing really

Quite a lot...

Electricity failed one niight and next mornng lights went out and were restored inetrmittently.
My room was not checked, nor bed made up without my asking someone in the bar to alert staff