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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Restaurant
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Heating
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Terrace
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Family rooms
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Luggage storage
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Bar
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Meeting/banquet facilities
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Packed lunches
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Special diet menus - on request
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Kid meals
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Evening entertainment
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Outdoor furniture
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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24-hour security
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Security alarm
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Breakfast takeaway containers
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Live music/performance
Review Highlights
Categories
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Property Description
Historic 17th-Century Building
Located in the heart of Penzance, The Union Hotel offers a unique stay in a historic 17th-century building. Enjoy traditional style rooms with excellent sea views of Mount's Bay, centrally heated with modern amenities like TV, radio, and tea/coffee facilities.
Dining at Hamilton’s Restaurant and Nelson’s Bar
Indulge in a full English breakfast at the theatre bar, a favorite spot of Charles Dickens. Hamilton’s Restaurant serves homemade dishes with local produce, while Nelson’s Bar offers free WiFi and live music on weekends for a vibrant atmosphere.
Explore Penzance’s Vibrant Scene
Immerse yourself in Penzance's vibrant scene with a variety of restaurants, cinemas, and theatres just minutes away. Experience Cornish cuisine and global menus, all within walking distance from the hotel.
Book your stay at The Union Hotel for a historic and lively Penzance experience.
Live music is played until midnight in the on-site bar every weekend, and occasionally on week days. Guests in the standard rooms or located on the first floor may experience disturbances. All guests are welcome to attend for free.
If you have any questions regarding this, please use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for £10 per person per night when using an existing bed.
Children from 13 years old to 17 years old stay for £15 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
not much
no breakfast hall stairs and landing not very clean
Very good breakfast.
One towel and no bathmat was not enough.
Very nosey location, the hotel is very tried looking and could do with a make over
Hyggelig personale, flott frokostrom
Dårlig seng
It was ideally placed between the railway station and the ferry port
The barman who checked me in was not very helpful
De locatie was mooi, midden in het stadje.
Interieur, was oud en versleten.
Kamer en badkamer zag er niet uit.
Nog steeds dat ene peertje als verlichting. Nog steeds geen afstandbediening.
Vieze verwaarloosde badkamer.
Buiten zitten wasdeprimerend (in een steegje)
Een afknapper!
overall relaxed atmosphere
No bkfst on day of leaving,,Just when needed before a 10hr rail journey !!!!,home (just cereal/toast}
NO proper good real ale,,,,,,,,sorry !
position in penzance
We were on the top floor for three nights, Housekeeping never made it to our room at all.
Location and proximity to town centre
Nothing
We booked a twin sea view room and when we arrived, we were put into a family room with the furthest thing from a sea view! Very disappointing! The TV in room did not work. There was no hairdryer. We didn't even have teaspoons to make our tea and coffee. Breakfast was below average and my mum hadn't even finished her cereal before they brought the hot food out.
Room was comfortable and, while old, the hotel tried to make it as presentable as possible. Water pressure was good too and plenty of power sockets. Love the sea (and St. Michael's Mount) view. The staff was super helpful and informative, very knowledgeable about the places to see and visit, as well as the history of the hotel. We love that it has photos and information about historic events occurring in the hotel. It felt like being in a museum, which is a plus for history and culture lovers. Very good breakfast options and service. And we appreciate the consideration, i.e. late checkout, leaving our luggage at reception while we went around shopping at high street. Great that they have hair dryer, lots of pillows, and really good towels.
Fair warning that, since this is a listed building, please don't expect any lift. Parts of the stairs are quite narrow and carpet needs replacing. At the top of the second floor, the landing was so narrow that it would be best to be careful opening the door at the top. A couple of bedside lamps didn't work.
The old history of the place and it's location right in the heart of Penzance .all the amazing events that had been held there over the years it's historic significance .and the paraphernalia everywhere was fascinating .
It was a little chaotic due to lack of staff but we are very easy going travellers so it amused us rather than put us off .maybe someone else might have been less than impressed but we had Alot of fun there and when we did eventually get our breakfast the next morning it was lovely .well worth the wait ...we were on holiday and had no time table but it could have been a tad stressful if you did .
Lovely hotel ideally situated, very clean throughout would definitely stay there again
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