Hotel Elefant Family Business

The walk up to the room wasn’t easy - two lifts plus dragging luggage up some stairs.

One of the staff is not helpful.
We checked into the hotel around maybe noon. We have 3 rooms for my travel group. It's hot in my room so one of the key cards was left in the slot to let the air conditioner run while we went out exploring the town.
When we came back around 3:00 pm and found out the room was still not cooling down. So I talked to the staff at the front desk about it and he told us to leave the key card in the slot to let the air conditioner keep running. Of course I told him what I did and he said he will check it. At this time I asked him, will he get to the room to check while we're gone. He said yes.
So we left and came back around 8:30 pm or so. The room was still not cooling down. So I stopped by the front desk again. The same staff was still on duty as my first time talking to (I didn't know his name). He said why I let him know this late of the time. I said I told him earlier and followed his instructions and he didn't tell me what's the latest time to tell him. He said I told him too late at the time of the day. He showed that he would not do anything about it. We exchanged the same saying a couple times and then he said I was yelling at him. I said I was not yelling but he needed to do something that he promised he would check if the room was cooling down. And the other 2 rooms were fine and much cooler.
Finally he offered to exchange another room without any additional charges.
In my opinion, this staff was unprofessional.

Nothing- it was perfect.

Muy caro para lo que es el hotel, subimos en ascensor con las valijas pero despues tuvimos que bajar 4 escalones.
La habitacion daba a un aire y luz y no se veia ni el cielo, era bastante chica y el baño aceptable.
El desayuno pobre , muy mala la escasa pastelería.
La entrada al hotel es mínima, casi ni se ve, supongo que la achicaeron a expensas del restaurante, muy

Required two elevators to reach room.

Böden im Zimmer waren nicht absolut sauber.
Dass der hintere Eingang nur einseitig Benutzbar ist

Grotesquely overpriced, only marginally clean, dark room with low ceilings, no streaming services. The floors are NOT hardwood as advertised, they’re vinyl. The kind of hotel where you wear slippers in the room because it feels unclean. Sorry to criticize a family run hotel but it’s like a roadside motel at best with a 4-star price.

Merdiven sistemi çok karışıktı sadece ama yine de tabelalarla bulunabiliyordu

Do acesso pra carro e dentro do hotel muito confuso, pega 2 elevadores, sobe e desce escadas.. denovo quem estiver com malas é complicado .
O estacionamento é super longe.
O banheiro minúsculo

Way too overpriced. €150 mid week for 1 person, before main season and no breakfast and not even a kettle!! Very small room. Quite tricky to find room (involved steps, corridors and two different elevators so definitely not ideal for anyone above 65). No conditioner or moisturiser which one might expect in a 4 star hotel. 25 euros for breakfast also seems steep.

Room key had to be reset twice. Shower head was broken. They offered us another room but we didn't want to be on a different floor from our teens staying in the room next door. We asked to have someone come look at it but they never did. Not a big deal as we were only there for the night.

Would have preferred a larger room for the 4 of us.