Chalet-Hôtel Neige et Roc, The Originals Relais

Hotels
•
The Originals Relais
9.1 (441 reviews)
Route de Taninges , Samoëns , fr

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service and friendly staff
Delicious food and a cozy atmosphere
Well-maintained facilities
Cons:
Some noise from outside due to lack of double glazing
A bit far from town for some guests

Categories

Cleanliness
9.04
The facilities are well maintained and clean.
Service
9.51
Service is highly praised, with friendly and attentive staff.
Location
9.05
The location is perfect for accessing the village and surrounding areas.
Room Quality
9
Rooms are spacious, well-decorated, and comfortable.
Amenities
9.03
Excellent amenities, including pools and spa facilities.
Value for Money
8.49
Great value considering the quality of service and experience.
Food and Beverage
9.54
Food quality is consistently praised, with delicious meals.
Overall Experience
9.11
Overall experience highly rated with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:35

Property Description

Charming Alpine Chalet Atmosphere
Immerse yourself in the traditional Alpine charm of Chalet-Hôtel Neige et Roc, where exposed timber and bright pinewood create a cozy and inviting ambiance.

Modern Comforts and Amenities
Experience the perfect blend of authentic style and modern comfort, from refined Savoyard cuisine to comfortable rooms with balconies offering stunning valley and mountain views. Indulge in leisure facilities including an indoor pool, sauna, hot tub, and more.

Extensive Leisure Facilities
From a games room and billiard room to a landscaped garden with heated pool, tennis courts, and a children's play area, there's something for everyone at Chalet-Hôtel Neige et Roc.

Book now for an unforgettable stay at our family-run mountain retreat!

Important information:

Please note that pets are not allowed in the restaurant.

In order to access the restaurant, breakfast area and bar (indoor or outdoor) as well as the Spa, gym, swimming pool area and conference rooms (indoor or outdoor) you will need to provide a completed vaccination form of at least 7-14 days or a negative PCR test of 72 hours.

Pets are allowed at the property, charges may apply 20€ per night per pet.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 441 reviews
Cleanliness: 9.04
Service: 9.51
Location: 9.05
Room Quality: 9
Amenities: 9.03
Value for Money: 8.49
Food and Beverage: 9.54
Overall Experience: 9.11
A
agathe • couple • fr
8
Pros:

très bien

Cons:

la clé de la chambre trop lourde à porter dans la poche

2026-07-25 • via Nuitee
E
Ebner • solo_traveller • at
8
2026-07-24 • via Nuitee
Øyjordsbakken • solo_traveller • no
9
Pros:

Rent rom, veldig hyggelig personale og nydelig mat.
Bassenget var kjempe fint.

2026-07-21 • via Nuitee
J
Jill • family_with_children • gb
8
We were very comfortable and hope to return
Pros:

Breakfast and dinner were excellent.
Dietary needs taken care of willingly
Great efforts were made to accommodate our massage request and excellent massage
Very comfortable bedroom, clean, modern bathroom with good shower
Room had balcony with two aspects so we could sit out of the wind and sun

Cons:

no air conditioning however the windows and door onto balcony provided enough air during very hot weather
no fridge but ice bucket provided when requested
bathroom window very stiff to open and close
no table on balcony but not important

2026-07-20 • via Nuitee
A
audrey • solo_traveller • fr
9
Pros:

Les équipements, la propreté et l'amabilité du personnel

Cons:

Rien

2026-07-19 • via Nuitee
M
Michael • couple • gb
9
Great value , location and staff
Pros:

Lovely hotel, lots of character and very clean. Great breakfast and the staff were very friendly - highly recommended

Cons:

Only because it was so hot, it would benefit from aircon in the bedrooms

2026-07-19 • via Nuitee
P
patricia • couple • fr
8
déconnection
Pros:

emplacement idéal , un peu à l'écart mais silencieux !!
piscines parfaites et propres
cocooning au restaurant juste fantastique

Cons:

il manquait la climatisation vraiment, très peu dormi ..
et le transat miséreux sur la terrasse , serait à changer et à améliorer ...

2026-07-18 • via Nuitee
S
Sandra • couple • fr
8
Très bien
Pros:

Superbe établissement

Cons:

Le prix du petit déjeuner 19euros

2026-07-18 • via Nuitee
S
Sébastien • solo_traveller • fr
9
Pros:

La deco
le calme
L'emplacement

Cons:

Rien

2026-07-16 • via Nuitee
D
Deblonde • solo_traveller • be
10
Pros:

Chambre super avec terrasse et très propre et convivial

2026-07-16 • via Nuitee
S
Sébastien • solo_traveller • fr
9
Pros:

Le confort et le calme et la deco

Cons:

Rien

2026-07-16 • via Nuitee
I
Ian • couple • gb
10
2026-07-16 • via Nuitee
M
Michel • solo_traveller • fr
10
Super établissement
Pros:

En résumé : tout !
L'hôtel est bien situé.
Les chambres et tout les espaces sont décorés avec goût.
Les repas sont à la hauteur de l'hébergement. Il y a tout ce qu'il faut à L'hôtel pour y passer un séjour de rêve.
J'y retournerai sans aucune hésitation.

Cons:

Rien.

2026-07-14 • via Nuitee
L
Laurence • solo_traveller • ch
8
2026-07-12 • via Nuitee
P
Philippe • couple • fr
9
Très belle prestation
Pros:

Accueil, très propre, repas très bon

2026-07-12 • via Nuitee
N
NingNing • extended_group • tw
10
Pros:

We were traveling with my son, and the hotel provided us a connecting room, one of the bathroom has a shower and the other has a big tub, Super nice!!

2026-07-11 • via Nuitee
N
Nicolas • extended_group • fr
9
Bonne soirée étape et très bon dîner sur la route des grandes Alpes
Pros:

Personnel accueillant et aimable, surtout au restaurant.

Cons:

I

2026-07-08 • via Nuitee
P
Pia • solo_traveller • ch
9
2026-07-07 • via Nuitee
J
Jacqueline • solo_traveller • ch
8
Cons:

Le bruit de la cuisine dessous notre chambre Vaisselle casserole ! Difficile de dormir jusqu'a minuit ! On ne s'attendait pas a çà pour un 4 etoiles

2026-07-06 • via Nuitee
M
Marie • solo_traveller • ch
10
2026-07-05 • via Nuitee