Shymkent Grand Hotel

Hotels
9 (3242 reviews)
Prospekt Respubliki 6A , Shymkent , KZ
+7 7252 56 05 60

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Variety in amenities
Good food quality
Cons:
Inconsistent service
Noise issues
Some rooms outdated

Categories

Cleanliness
8.46
Cleanliness was generally satisfactory, though a few mentions of unclean items were noted.
Service
9.43
Service received praise for friendliness, despite some inconsistency.
Location
9.47
Location was highlighted as a strong point.
Room Quality
8.42
Room quality varied, with some comments about outdated decor.
Amenities
9.45
Amenities were well received, with specific compliments on breakfast offerings.
Value for Money
8.91
Good perceived value based on overall experience.
Food and Beverage
8.46
Food quality was good, but variety at breakfast could be improved.
Overall Experience
9.43
Overall experience was positive despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:30

Property Description

Luxurious Accommodations
Indulge in comfort and style with our well-appointed rooms featuring balconies, TVs, and minibars. Enjoy modern conveniences like air conditioning and private bathrooms for a relaxing stay.

Dining and Entertainment
Start your day with a delicious breakfast at our restaurant or explore the nearby dining options. Unwind at the lobby bar or order room service for a cozy night in. Experience a range of activities from cycling to karaoke, and even a thrilling on-site water park.

Prime Location
Conveniently situated near Mir Fantaziy Park, our hotel offers easy access to Abay Park, shopping areas, and transportation hubs. Whether you're here for leisure or business, Shymkent Hotel is your perfect choice.

Ready to experience luxury and convenience? Book your stay at Shymkent Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 3242 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
R
Roman • solo_traveller • ru
10
Pros:

Отличная гостиница. Останавливаюсь каждый год с 2021 по 2026 г. Завтраки прекрасные. Уборка своевременно. Обязательно Приеду на следующий год.

2026-09-18 • via Nuitee
Асхат Кажеков • solo_traveller • kz
10
2026-09-17 • via Nuitee
R
Rinat • couple • kz
10
2026-09-16 • via Nuitee
S
Sergey • couple • kz
10
2026-09-16 • via Nuitee
N
Natalja • family_with_children • ee
10
Было очень комфортно, вкусные завтраки и дружелюбный персонал
Pros:

Понравилось всё

Cons:

У меня нет никаких претензий

2026-09-16 • via Nuitee
Енлик • couple • kz
2
Pros:

Произошла неприятная ситуация с администратором ресторана, она нагрубила, говорила очень нагло и с презрением, что является нарушением прав клиента. Коммуникация абсолютно противоречивая клиентоориентированности и толерантности к гостям отеля. Мне было очень неприятно, я больше не остановлюсь в этом отеле и никому не порекомендую.

2026-09-14 • via Nuitee
V
Vladislav • couple • kz
10
2026-09-14 • via Nuitee
J
Julia • solo_traveller • ee
10
2026-09-13 • via Nuitee
G
Gyula JOZSEF • family_with_children • hu
8
Központi helyen, tiszta, nagy hotel. A reggelinél kevés a meleg étel, de azért mindig jóllaktunk.
Pros:

Központi helyen van, több étterem a közelben.

Cons:

Sajnos a standard szoba foglalásánál nem látszik a képeken, hogy a fürdőszobába a mosdókagyló egyes szobákban nagyon kicsi.
4 éjszakát voltunk a hotelben és az első reggel a recepción kértünk egy szobacserét emiatt.
Készségesen megmutattak 3 hasonló kategóriáju szobát, ahogy más elrendezésű volt a fürdőszoba, igy
találtunk egy kedvünkrevalóbbat.

2026-09-13 • via Nuitee
S
Sholpan • family_with_children • kz
10
Өте керемет, ұнады, жол түссе сіздерге барамын
Pros:

Қонақүй өте жақсы жерде орналасқан екен, жоспар бойынша баратын жерлер қолжетіиді жерде екен, таксилер 550 - 1200 тг аралығында апарды , өте тамаша, мұндай баға Алматыда жоқ , таңқаларлық, қаланың біраз жерін көрдік, этно ауыл, жапон саябағы, кафелері, магазиндері өте жақсы екен, Алтын тапшан қатты ұнады, әуежай үлкен , керемғт жарқырап тұр, Шымкентте 1 рет болуымыз, өте жақсы әсерде қайттық, жол түссе осы қонақүйге міндетті түрде барамын! Рахмет🌹

Cons:

Бәрі ұнады!

2026-09-13 • via Nuitee
A
Adem • solo_traveller • kz
5
2026-09-13 • via Nuitee
A
Assyl • family_with_children • kz
9
Pros:

Breakfast is rich. The location is great. Good value for money

2026-09-12 • via Nuitee
N
Natalya Petrova • solo_traveller • kz
10
Очень понравилось, гостиница большая и просторная. Вкусный завтрак, чистота.
Pros:

Удобное расположение отеля в центре города, номер который я взяла с двумя балконами. Завтрак был очень вкусный и разнообразный, понравился кофе и чистота в отеле.

2026-09-09 • via Nuitee
A
Alena • family_with_children • de
9
2026-09-08 • via Nuitee
Абдыкаликова • solo_traveller • kz
10
2026-09-04 • via Nuitee
V
Venera • family_with_children • kz
10
2026-09-03 • via Nuitee
Асылжан • family_with_children • kz
10
2026-09-01 • via Nuitee
R
Rano • couple • uz
10
2026-08-31 • via Nuitee
K
Karel • solo_traveller • cz
9
2026-08-30 • via Nuitee
W
Waldemar • couple • de
8
Pros:

Das Frühstück gut, das Personal und die Lage ist super. Alles in einem sehr gut!

2026-08-30 • via Nuitee