Hotel Rafay

Hotels
7.1 (521 reviews)
29 Blakey Moor , Blackburn , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Non-smoking throughout
Private parking
Daily housekeeping
Designated smoking area
See all facilities

Review Highlights

Pros:
Clean
Comfortable
Good location
Cons:
Poor service
Room issues
Unattended reception

Categories

Cleanliness
6.24
Multiple guests noted cleanliness issues, including a dirty room and maintenance problems.
Service
7.71
Some guests found the staff polite, but others experienced significant absence of staff.
Location
8.75
Great location mentioned by multiple guests, close to town and railway station.
Room Quality
5.2
Poor room condition highlighted through numerous issues including extreme heat and bad door function.
Amenities
7.23
Basic amenities provided, but some concerns about the lack of staff assistance.
Value for Money
7.19
Some guests felt the hotel was fairly priced, but others expressed dissatisfaction.
Food and Beverage
7.24
No specific mentions regarding food quality, standard quality for this hotel tier.
Overall Experience
7.21
A mix of positive and negative experiences, with several guests leaving early.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 21:07

Property Description

Luxurious Accommodation
Hotel Rafay offers elegantly designed rooms with modern amenities, including a desk, TV, and private bathroom. Guests can expect comfort with plush bed linens and fluffy towels, ensuring a relaxing stay.

Leisure Facilities
Indulge in relaxation at our indoor pool and well-equipped fitness centre. Whether you prefer a refreshing swim or a rejuvenating workout, our facilities are designed to cater to your leisure needs.

Convenient Location
Located just steps away from King George's Hall and within close proximity to popular attractions like Heaton Park and Manchester Arena, Hotel Rafay provides easy access to the best of Blackburn. Book now and experience a perfect blend of comfort and convenience.

Important information:

Swimming Pool, Fitness Center, Steam & Sauna are not in the property. These are at a Leisure Center next door and is available for the guests free of cost.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.1
Based on 521 reviews
Cleanliness: 6.24
Service: 7.71
Location: 8.75
Room Quality: 5.2
Amenities: 7.23
Value for Money: 7.19
Food and Beverage: 7.24
Overall Experience: 7.21
D
Dinara solo_traveller gb
1
2026-08-06 via Nuitee
B
Brown couple gb
9
2026-08-05 via Nuitee
C
Colin solo_traveller gb
6
Good value
Pros:

Central

2026-08-03 via Nuitee
D
Deborah extended_group gb
10
2026-08-03 via Nuitee
R
Rafiq couple gb
6
2026-08-02 via Nuitee
Z
Zulfikar Giga solo_traveller gb
1
Very uncomfortable noisy and the smell of drugs
Cons:

The hotel is mainly used by people who are rehabilitating off drug use or have been released from prison seem this hotel has a contract with local authorities to provide this service

2026-08-02 via Nuitee
A
Arslan couple pk
1
2026-07-25 via Nuitee
S
Sean couple gb
8
Was pleasantly surprised with the room and how comfy the bed was, don’t expect small talk from the receptionist and be p
Pros:

The rooms were surprisingly spacious and very clean and modern. Fan was provided, great blackout blinds to help keep out the summer sun.

Cons:

The car park was extremely tight so I opted to park at a nearby pay and display outwith charging hours. The staff although were friendly were slightly standoffish and difficult to understand sometimes, not their fault but not quite top class customer service. Also room service wasn’t available every day and you had to restock your own tea and coffee

2026-07-24 via Nuitee
S
Steven solo_traveller gb
6
What
Pros:

The price

Cons:

Waiting for my deposit , they said between 4 to 6 o clock , then said I d a few days ?

2026-07-23 via Nuitee
D
Dale solo_traveller gb
4
2026-07-18 via Nuitee
C
Chloe couple gb
9
Worth the stay. Fantastic price and location.
Pros:

Comforting, standard but cosy.

Cons:

Nothing. The gentleman on the front desk was lovely too explained everything :)

2026-07-17 via Nuitee
L
Lalini solo_traveller ie
8
2026-07-15 via Nuitee
K
Kulwant solo_traveller gb
9
2026-07-09 via Nuitee
G
Gabriella extended_group gb
8
Good place and good value for the money.
Pros:

The location and cleanliness

Cons:

The noise of other guests at the hotel especially at night

2026-07-07 via Nuitee
J
Joanna couple gb
6
Not great glad only a one night stay.
Pros:

I liked the bed and pillows

Cons:

I was in room 10 upstairs, it smelled really bad from the drain in the bathroom, unbearable smell helped when I plugged the sink hole shut. I told the staff he came and flushed toilet, but the smell was not from toilet, also really dirty wall and around skirting boards there but carpet very clean. Tea and coffee facility but I had no spoon to use it.

2026-07-06 via Nuitee
D
Dawn solo_traveller gb
9
The place was clean and very quiet, didn’t hear anyone making any noise
Pros:

Was able to park in the hotel car park, the staff member on duty was very friendly and helpful, explained the door code, and how it also opened my room door,

Cons:

Unfortunately there wasn’t a fridge,

2026-07-05 via Nuitee
A
Aneta solo_traveller gb
10
Pros:

Room was nice ,staff pleasant.

Cons:

Not enough toilet paper .

2026-07-03 via Nuitee
C
Crosbie solo_traveller ie
3
Pros:

Room was clean

Cons:

Having to wait in a thunder storm with no shelter for reception to come back from school run absolute joke

2026-07-03 via Nuitee
A
Audrey couple gb
8
Very happy with the stay
Pros:

Accommodating staff. Large comfortable room. Great value.

2026-06-28 via Nuitee
M
Metallicum solo_traveller gb
10
2026-06-27 via Nuitee