Hotel Rafay

Hotels
7.1 (534 reviews)
29 Blakey Moor , Blackburn , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Non-smoking throughout
Private parking
Daily housekeeping
Designated smoking area
See all facilities

Review Highlights

Pros:
Clean
Comfortable
Good location
Cons:
Poor service
Room issues
Unattended reception

Categories

Cleanliness
6.24
Multiple guests noted cleanliness issues, including a dirty room and maintenance problems.
Service
7.71
Some guests found the staff polite, but others experienced significant absence of staff.
Location
8.75
Great location mentioned by multiple guests, close to town and railway station.
Room Quality
5.2
Poor room condition highlighted through numerous issues including extreme heat and bad door function.
Amenities
7.23
Basic amenities provided, but some concerns about the lack of staff assistance.
Value for Money
7.19
Some guests felt the hotel was fairly priced, but others expressed dissatisfaction.
Food and Beverage
7.24
No specific mentions regarding food quality, standard quality for this hotel tier.
Overall Experience
7.21
A mix of positive and negative experiences, with several guests leaving early.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 21:07

Property Description

Luxurious Accommodation
Hotel Rafay offers elegantly designed rooms with modern amenities, including a desk, TV, and private bathroom. Guests can expect comfort with plush bed linens and fluffy towels, ensuring a relaxing stay.

Leisure Facilities
Indulge in relaxation at our indoor pool and well-equipped fitness centre. Whether you prefer a refreshing swim or a rejuvenating workout, our facilities are designed to cater to your leisure needs.

Convenient Location
Located just steps away from King George's Hall and within close proximity to popular attractions like Heaton Park and Manchester Arena, Hotel Rafay provides easy access to the best of Blackburn. Book now and experience a perfect blend of comfort and convenience.

Important information:

Swimming Pool, Fitness Center, Steam & Sauna are not in the property. These are at a Leisure Center next door and is available for the guests free of cost.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.1
Based on 534 reviews
Cleanliness: 6.24
Service: 7.71
Location: 8.75
Room Quality: 5.2
Amenities: 7.23
Value for Money: 7.19
Food and Beverage: 7.24
Overall Experience: 7.21
A
Ali1491 • solo_traveller • gb
9
2026-09-19 • via Nuitee
S
Stuart • solo_traveller • gb
1
Spend a little more
Pros:

I explained i had an bowel operation i bought new towels so I didnt use there towels I also bought my own sleeping bag as to mark theirs .
Horrible individuals felt being in a gangster movie ,which it will be because he stole money because the room had a smell avoid at all costs. Zero damage zero noise just trying to recover. Horrible establishment.

Cons:

Everything felt intimidated from the go . Spend a little more and enjoy horrible people. Kept my deposit because of my stoma smell.
I did not damage a single thing I brought my o2n towels .
They cant even take the plastic trim of the stairs kinda says it all.
Pictures show condiments. Forget it not enough for a brew and only hanwash for showers. Got the pictures to proof it.
Arrogant ignorant individuals.
Lighting a joke might aswel be in a new buuild shocking .
Trust me
Been all over the country in hotels this is one of the worst.
Told me I cant have 50 deposit because of the smell ..
In my book that's not damage. Just had a operation. Absolutely shocking avoid avoid avoid

2026-09-18 • via Nuitee
G
Gareth • solo_traveller • gb
1
I didn’t stay as it was so bad, this should not have hotel in the title
Pros:

This isn’t a hotel it’s a bedsit, horrific! I refused to stay and got a full refund. This shouldn’t be advertised on Booking.com embarrassing

Cons:

Everything, room had a broken window, door kicked, smelt funny, weird entrance system, I could go on (don’t do it)

2026-09-17 • via Nuitee
C
Colin • solo_traveller • gb
7
2026-09-16 • via Nuitee
N
Niel • solo_traveller • gb
10
2026-09-15 • via Nuitee
N
Neil Casey • solo_traveller • gb
1
Hopeless with Customer Services
Pros:

Good location and managed to get a parking space. Room itself wasn't too bad.

Cons:

Nightmare with key card and code trying to get into room. Worked hardly ever and kept having to get Reception to sort it. Decided to stay in that night as didn't think I would get back into the room later. Then just as bad trying to get Wi-Fi code as Receptiontist could not type code properly. Asked for invoice 4 times for work purposes (once before I even arrived) and eventually got one for the WRONG amount! They still haven't sent me one for the correct amount despite repeatedly chasing. Basically, sort your inept staff and door code issues out and might be a decent place to stay.

2026-09-15 • via Nuitee
P
Parveen • solo_traveller • gb
10
Thank you for all your help
Pros:

The hotel staff were helpful

2026-09-13 • via Nuitee
I
Ivan • couple • pt
5
2026-09-13 • via Nuitee
H
Halima • solo_traveller • gb
7
2026-09-11 • via Nuitee
C
Chioma • solo_traveller • gb
9
2026-09-10 • via Nuitee
O
Okoroh • solo_traveller • gb
10
Pros:

The environment, the staff, the room and bathroom all good 👍 👌

2026-09-10 • via Nuitee
A
Aref • solo_traveller • kr
9
2026-09-10 • via Nuitee
A
Asghar • couple • gb
10
2026-09-10 • via Nuitee
T
Talat • couple • gb
9
2026-08-30 • via Nuitee
S
samantha • solo_traveller • gb
9
2026-08-30 • via Nuitee
J
Jevgenijus • solo_traveller • gb
8
2026-08-28 • via Nuitee
V
Vladut • couple • ro
8
2026-08-26 • via Nuitee
P
Paul • solo_traveller • gb
7
2026-08-25 • via Nuitee
S
Salman • couple • gb
10
Room had no lock dammmmn!!!
2026-08-24 • via Nuitee
A
Arbri • solo_traveller • gb
10
2026-08-23 • via Nuitee