Innscape Classic Hotel

Hotels
7.2 (1727 reviews)
9 Ryk Tulbagh, Hans Strydom Avenue , Cape Town , za

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Cons:
Cleanliness issues
Poor quality of food

Categories

Cleanliness
6.03
The room cleanliness was criticized due to reports of bed bugs and cockroaches.
Service
9
The staff received positive feedback for their friendliness and helpfulness.
Location
9.04
Multiple reviews highlighted the central location as a key advantage.
Room Quality
6.49
Guests noted some issues, including missing amenities like a fridge.
Amenities
7.02
Reported lack of a mini fridge and limited parking options decreased the overall score.
Value for Money
7.48
Guests found the pricing reasonable given the overall experience.
Food and Beverage
4.53
The breakfast experience was critically highlighted as poor and unsatisfactory.
Overall Experience
8
Overall, guests expressed a desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:47

Property Description

Modern Rooms and Amenities
The New Tulbagh Hotel in Cape Town offers modern, air-conditioned rooms with elegant decor and essential amenities like flat-screen TVs and work desks.

Dining and Leisure Options
Guests can enjoy a rich breakfast at the on-site à la carte restaurant, which also serves fine dining options. The bar offers a variety of refreshing drinks, and packed lunches are available for a day of exploring.

Convenient Location and Services
Located within walking distance of Victoria and Alfred Waterfront, the hotel provides easy access to activities like diving, fishing, and surfing. With Wi-Fi access, free newspapers, and services like airport shuttle and car rental, guests can enjoy a comfortable and convenient stay at The New Tulbagh Hotel.

Book your stay now at The New Tulbagh Hotel for a memorable Cape Town experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs ZAR 110 per day.

Location

Guest Reviews

7.2
Based on 1727 reviews
Cleanliness: 6.03
Service: 9
Location: 9.04
Room Quality: 6.49
Amenities: 7.02
Value for Money: 7.48
Food and Beverage: 4.53
Overall Experience: 8
M
Masha • solo_traveller • na
10
I recommend this hotel. Anytime any day
Pros:

Excellent everything. Room service. House keeping and administration

Cons:

Everything. Room service. House keeping and administration

2026-05-30 • via Nuitee
M
Mauricio • solo_traveller • ar
10
2026-05-30 • via Nuitee
B
Beebz • solo_traveller • za
10
Pros:

Friendliness of staff and willing to assist

Cons:

Parking and safety of area

2026-05-29 • via Nuitee
F
Frank • solo_traveller • mw
7
Pros:

Design of beds

Cons:

The elevetor set up

2026-05-29 • via Nuitee
M
Monique • solo_traveller • za
7
2026-05-27 • via Nuitee
S
Sherabeen • solo_traveller • za
10
Pros:

Everything

2026-05-27 • via Nuitee
Z
Zaba • couple • za
5
2026-05-27 • via Nuitee
A
Arnold Chimwenje • solo_traveller • mw
7
2026-05-26 • via Nuitee
N
Nyamutswa • solo_traveller • zw
7
Good
Pros:

Close to my conference venue

Cons:

Better breakfast

2026-05-24 • via Nuitee
N
Nash • solo_traveller • za
8
2026-05-24 • via Nuitee
G
Gugulethu • couple • za
9
2026-05-23 • via Nuitee
G
Gozo • solo_traveller • zw
9
Pros:

Cozy beds
Clean linen
Friendly and professional staff

Cons:

It's noisy at night, you hear cars passing by the road.
Bathroom towels need bleaching, not clean enough

2026-05-22 • via Nuitee
D
Dylan • couple • za
10
2026-05-17 • via Nuitee
M
Marvis • family_with_children • za
8
2026-05-16 • via Nuitee
K
Kelly • solo_traveller • za
10
2026-05-16 • via Nuitee
D
Dhlamini • couple • za
9
2026-05-14 • via Nuitee
F
Faseeg • solo_traveller • za
1
Pros:

Nothing

Cons:

Nothing to like

2026-05-14 • via Nuitee
R
Rudolph • solo_traveller • za
6
2026-05-12 • via Nuitee
S
Sifiso • extended_group • za
10
Pros:

It wa good

Cons:

The lift is in fault

2026-05-11 • via Nuitee
S
Smiley • solo_traveller • za
6
Pros:

Amazing staff and an awesome welcome from the security on duty..thank you to management that brought up a glass as requested excellent quick service.

Cons:

Seriously something needs to be done with all the creepy crawling cockroach 🪳in the showers, on the pillows while sleeping, we had to sleep with our light's on in order to kill them everytime..that puts us off completely we actually had no sleep.

2026-05-11 • via Nuitee