Lapis Inn Hotel & Spa ( Ex. Ambassador Hotel)

Hotels
8.2 (970 reviews)
Alemdar Mah Ticarethane Çıkmazı SK No:3 , Istanbul , tr

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Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Internet access
Housekeeping on request
Health or beauty spa nearby
Hosted evening meal (reserve)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Nice breakfast
Cons:
Small rooms
Noise issues
Limited amenities

Categories

Cleanliness
7.59
Some reviews indicated issues with cleanliness related to noise and smells.
Service
9.06
Multiple reviews praised the attentive and friendly service from staff.
Location
9.1
The location is highly praised, with easy access to major attractions.
Room Quality
7.05
Complaints about the small size of rooms and air conditioning issues.
Amenities
8.08
Amenities were mentioned, but some were not functional, like the spa.
Value for Money
8.54
Considered good value given the location and breakfast.
Food and Beverage
8.09
Breakfast received positive mentions, but there were some complaints about quality.
Overall Experience
8.06
Overall experience was positive, highlighted by location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:15

Property Description

Central Location near Blue Mosque
Located just 500 meters from the iconic Blue Mosque, Lapis Inn Hotel Old City offers a prime spot in the historical Sultanahmet area.

Luxurious Amenities
Indulge in the hotel's spa center with a traditional Turkish bath, free WiFi, and air-conditioned rooms featuring a cable TV. Each room boasts a private bathroom with amenities, a minibar, and a work desk for your convenience.

Stunning Rooftop Dining
Experience the Grill Restaurant at the rooftop terrace, offering breathtaking views of the Marmara Sea and Sultanahmet Square while savoring traditional Turkish cuisine. Afterward, unwind at the Terrace Bar Pub for a relaxing evening.

Experience the best of Istanbul's attractions within walking distance, and book your stay at Lapis Inn Hotel Old City for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 970 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.05
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.06
Y
Yulia • couple • it
1
Pessima esperienza . Menomale la posizione .
Pros:

La posizione

Cons:

Pulizia e camere

2026-06-10 • via Nuitee
Y
Yulia • couple • it
1
Pessima esperienza
Cons:

Purtroppo la mia esperienza in questo hotel non è stata positiva.

Avevo prenotato una camera Deluxe per 4 notti, ma al mio arrivo mi è stata assegnata una camera situata vicino al ristorante: molto rumorosa, piccola e con evidenti problemi di pulizia. In generale, le camere risultano datate, poco curate e non all’altezza delle aspettative.

Anche la colazione è stata piuttosto deludente, con una scelta limitata e poco varia.

L’episodio più spiacevole è avvenuto l’ultima notte: al nostro rientro ci è stata assegnata una camera molto più grande, confortevole e decisamente migliore rispetto a quella precedente. Tuttavia, dopo circa dieci minuti, siamo stati contattati dal personale che ci ha informati che c’era stato un errore e che quella non era la nostra camera, costringendoci a cambiare nuovamente.

Un vero peccato, perché il personale si è sempre mostrato gentile e disponibile e la posizione dell’hotel è ottima. Tuttavia, la scarsa pulizia, le condizioni delle camere e la gestione poco professionale del soggiorno hanno reso l’esperienza complessivamente deludente. Non tornerei.

2026-06-10 • via Nuitee
Голованчук Дарья • solo_traveller • ua
10
Дякуємо за позитивні емоції під час відпустки!
Pros:

Чудове розташування готелю. Пам'ятки поряд, станція трамваю в 100м, але шум від транспорту не чути. Смачні сніданки- просто, але достатньо, щоб почати активний день. Окремої уваги заслуговує вид з тераси- це фішка готелю. Неймовірний краєвид і вдень і ввечері.
Окрема подяка персоналу готелю- привітні, завжди готові допомогти та відповісти на асі питання.
Номери невеликі, але чисті. Прибирання кожен день.
Готель можу сміливо рекомендувати.

2026-06-09 • via Nuitee
M
mariana azucena • couple • ar
9
Amena y cómoda
Pros:

La mujer ubicación provilegiada, la vista desde el desayunador

2026-06-09 • via Nuitee
L
Luis lagoa • solo_traveller • es
6
Muy muy céntrico, pero no cumplió mis espectativas
Pros:

La situación, en plano sultanhamed a 3 minutos andando de la parada del metro, en plena calle de restaurantes y a 5 min de las grandes mezquitas.

Cons:

Mi habitación 105, daba a un patio muy estrecho, sin luz donde había máquinas de aire acondicionado y la cocina de otro hotel, mucho ruido .
He tenido q ir la ultima noche al hospital por una indigestión alimentaria, les he pedido si podía abandonar la habitación en vez de a las 12.00 ( horario habitual) , a las 15.00 y me quisieron cobrar 50 euros.

2026-06-09 • via Nuitee
G
Galina • couple • fi
7
2026-06-07 • via Nuitee
A
Abdesselam • solo_traveller • ma
9
Pros:

Hôtel propre et bien situé à Sultanhamet. Le personnel est disponible et réceptif aux demandes des clients.

Cons:

RAS

2026-06-07 • via Nuitee
L
Leni25 • solo_traveller • de
5
Pros:

Great location. Good value for money. Good breakfast with a nice terrace view.

Cons:

The size of the room. Also it gives a vibe of two star hotel.

2026-06-04 • via Nuitee
O
orsola • solo_traveller • it
8
2026-06-04 • via Nuitee
R
Roberto Carlos • solo_traveller • ec
10
Recomendable 100%
Pros:

Ubicación y servicio

Cons:

Todo estuvo bien

2026-05-31 • via Nuitee
D
Delphine • solo_traveller • fr
7
2026-05-29 • via Nuitee
T
Tenisa • couple • my
10
Pros:

Breakfast, room very clean

2026-05-28 • via Nuitee
P
Paul • solo_traveller • es
9
Excellent hotel in great location
Pros:

Superb location, close to the blue mosque, bars and restaurants, but very quiet for sleeping. Excellent, friendly and helpful staff.

Cons:

Nothing, except price maybe a little high.

2026-05-27 • via Nuitee
S
Snyehola • solo_traveller • hu
9
Pros:

Megfelelő ár-érték arány. Étkező teraszról csodálatos kilátás. Kedves , segítőkész személyzet. Központi helyen,Isztambul történelmi városrészében A Hagia Sophia, a Kék Mecset és a Topkapi palota közvetlen közelében.
Villamos megálló is kb 50-100 m

Cons:

Talán az hogy a szobából a kilátás egy sikátorra nézett, de tapasztalat alapján Istambulban ez általában így van
, csak magasabb kategóriás hotelekben, szállodákban van másképp. Így ez sem mondható igazi negatívumnak.

2026-05-26 • via Nuitee
E
Enijad • solo_traveller • ba
6
Pros:

Pogled sa tarase

Cons:

Nisam dobio racun za poslovno putovanje

2026-05-26 • via Nuitee
J
Judith • couple • gb
10
Superb
Pros:

Amazing location. View from terrace of Blue Mosque and also the sea. Breakfast simple but authentically Turkish with a wide choice of cheeses, meats, egg dishes (omelette made to order), fresh cucumber and tomatoes and cakes. Served on terrace.
Spotlessly clean, very helpful staff. Terrace open 24 hours and there was a small restaurant there as well. In the heart of the old town and easy walk to palace, cisterns and main mosques.

2026-05-25 • via Nuitee
M
MorganeC • solo_traveller • fr
10
Parfait
Pros:

Ça fait 4 ans que je viens dans cet hôtel tout est parfait

Cons:

Avoir la machine à café et thé disponible 24/24h serait un plus

2026-05-25 • via Nuitee
R
Rafał • solo_traveller • pl
10
Pros:

Widok z tarasu że śniadaniami niesamowity. Śniadanie bardzo dobre. Dostępność atrakcji super. Blisko wszędzie. Wiele restauracji i atrakcji turystycznych w zasięgu ręki.

Cons:

Nie ma takich rzeczy.

2026-05-25 • via Nuitee
A
Andreas • solo_traveller • de
10
Pros:

Nähe zur Blauen Moschee, direkt am Sultanahmet Platz. Haltestelle Sultanahmet wenige Meter neben dem Hotel. Dachterasse mit Ausblick über die Stadt.

2026-05-24 • via Nuitee
R
Roberto • couple • ec
10
Ubicación excepcional!
Pros:

Ubicación excepcional y amabilidad del personal

Cons:

El único detalle: hubiera valorado una habitación más amplia

2026-05-23 • via Nuitee