Palazzo Bianca Cappello Residenza d'Epoca

Hotels
9.4 (156 reviews)
26 Via Maggio , Florence , IT

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Some amenities lacking
Issues with decor and service infrastructure

Categories

Cleanliness
9.55
Clean and well-maintained, as noted in multiple reviews.
Service
10
Staff were attentive and friendly, providing good service.
Location
10
Location was praised as very convenient and in a beautiful area.
Room Quality
9.55
Rooms were spacious, stylish, and comfortable.
Amenities
8.55
Some missing amenities noted, but overall satisfactory.
Value for Money
9.05
Overall good value, though certain aspects could be improved.
Food and Beverage
8.55
No food services mentioned; hotel features limited.
Overall Experience
9.95
The overall experience is highly rated by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:43

Property Description

Luxurious Accommodation in the Heart of Florence

Prime Location: Situated in the center of Florence, Palazzo Bianca Cappello Residenza d'Epoca is a stone's throw away from iconic attractions like Pitti Palace and Strozzi Palace.

Modern Amenities: Enjoy a comfortable stay in air-conditioned rooms equipped with a flat-screen TV, safety deposit box, and a private bathroom stocked with premium toiletries.

Convenience at Your Fingertips: Benefit from free WiFi, on-site parking, and proximity to must-visit spots such as Piazza della Signoria and Uffizi Gallery.

Experience the charm of Florence at Palazzo Bianca Cappello Residenza d'Epoca - book your stay now for an unforgettable Italian getaway.

Important information:

A surcharge of EUR 30 applies for arrivals from 20:00 until 22:00. From 22:00 until 00:00 late check-in costs EUR 50. All requests for late arrival are subject to confirmation by the property.

When booking more than 3 rooms, please note that different conditions may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 156 reviews
Cleanliness: 9.55
Service: 10
Location: 10
Room Quality: 9.55
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 8.55
Overall Experience: 9.95
E
Elin • couple • se
10
Pros:

Fantastiskt rum, rent och vackert inrett. Hjälpsam och trevlig personal . Gångavstånd till det mesta! Mycket prisvärt boende.

Cons:

Lite läskig (och trång) hiss, men det gick alldeles utmärkt att ta trapporna istället.

2026-09-16 • via Nuitee
V
Viatcheslav • couple • nz
9
Stunning hotel room in a heart of Florence
Pros:

Superb location, stunning decor, outstanding customer service,

Cons:

No space at all to store luggage, not much room in a bathroom to place toiletries, feels expensive overall

2026-09-13 • via Nuitee
M
Michel • couple • au
10
Pros:

Everything about this stay was great! The staff were so helpful and kind, taking the time to talk us through a great suggested itinerary and restaurant suggestions. The location was great, just across the bridge from the very busy area so it was easy to walk to without feeling overwhelmed by people and just a short walk from a great little church square with amazing restaurants / bars & cafes. The room itself was also great, it was clean, spacious, had great amenities and comfortable as well as just nice to look at / be in. The valet car service was also very handy if you are driving in - they take your car from the hotel and bring it back as often as you need it. I would definitely come back.

2026-09-01 • via Nuitee
H
Hanane • couple • fr
10
Pros:

Magnifique séjour

2026-08-30 • via Nuitee
V
Vanessa • couple • us
9
2026-08-23 • via Nuitee
M
Maksim • couple • ru
10
2026-07-16 • via Nuitee
S
SMITH • couple • gb
10
2026-06-29 • via Nuitee
S
Svein Kåre • solo_traveller • no
10
Flott opphold i erverdig bygg
Pros:

Store rom. Rent. Behjelpelig personale. Sentralt

2026-06-21 • via Nuitee
P
Preetha • extended_group • us
8
Pros:

Lovely old palace converted to a residence

Cons:

Further away from heart of Florence. The elevator is super tiny can only fit one and luggage, but that is part of the old building charm.

2026-06-14 • via Nuitee
R
ROBERTA • couple • us
10
2026-05-23 • via Nuitee
G
Graziella • couple • it
10
Pros:

Fantastico tutto

2026-05-05 • via Nuitee
E
Eduard • family_with_children • ch
10
Realy nice representative hotel for Florence in a very good location
Pros:

Beautiful room in a very well-positioned location. Good soundproofing. Comfortable beds. Parking is available nearby, managed by the hotel through a 3rd-party garage. Nice, careful and ready to help staff. Definitely recommend!

2026-04-14 • via Nuitee
L
libia • extended_group • mx
4
Malo
Pros:

Las habitaciones son muy amplias y limpias

Cons:

La entrada del hotel parece abandonado, si llegas despues de las 8:00pm no hay recepcionista y tienes que buscar tu como entrar a tu habitacion y la vdd es muy feo el trayecto de la puerta del hotel hasta la puerta de la habitacion

2026-04-11 • via Nuitee
J
JD • solo_traveller • us
10
2026-03-26 • via Nuitee
S
Slavena • couple • bg
7
2026-03-15 • via Nuitee
S
Sabrina • couple • gb
8
Pros:

The location is fantastic. You are in Old Town, across the bridge where everything is at.

I loved the room, very spacious, comfortable bed and shower is amazing. I enjoyed every single shower I had!

The staff are very attentive, friendly and helpful.

I picked this hotel as I got a good Black Friday deal. I would stay again if there was another offer.

Cons:

A few things, this did not impact my stay. I would stay here again -

1. It is not clear when you arrive, you expect to see a hotel entrance (this is an apartment building).

2. No staff on the premises after 8pm. I did not need anyone, it wouldhave been an inconveniencehaving to call a number.

3. No omplimentary water in the room.

4. Safety deposit bix is tiny (I ended up using my rucksack, locked it).

5. lift is very small, tight and I nicknamed a coffin.

2026-02-13 • via Nuitee
M
Meshari • couple • sa
10
2026-02-12 • via Nuitee
R
Rachel • couple • us
10
Gorgeous interiors, wonderful city views, near everything, priced well for the suite we had.
Pros:

The room decor was beautiful, the bed was comfortable and the building was easy to locate. Wonderful staff and great breakfast, too!

2026-02-12 • via Nuitee
M
Mikhail • family_with_children • ru
9
2026-02-12 • via Nuitee
S
Stefan • couple • at
7
2026-02-11 • via Nuitee