SSAW Boutique Hotel Hangzhou East Railway Station - Close to West Lake - Free East Railway Station shuttle service

Hotels
8.3 (63 reviews)
No.589 Xinfeng Road,Shangcheng District , Hangzhou , CN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean room
Good location
Value for money
Cons:
Staff not knowledgeable

Categories

Cleanliness
8.9
The room was described as very clean.
Service
7.4
Staff was noted as not knowledgeable and unable to provide tourist information.
Location
8.4
Convenient location near supermarkets and dining options, within walking distance to train station.
Room Quality
8.4
Room was large and well-maintained.
Amenities
8.4
Standard quality for this hotel tier.
Value for Money
8.4
Considered to be very worthwhile for the price.
Food and Beverage
8.4
Standard quality for this hotel tier.
Overall Experience
8.1
Overall good experience, glad to have booked this.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:16

Property Description

Convenient Location
Narada Boutique Hotel•Hangzhou East is just a short walk from the railway station and Huihe Shopping Mall, making it an ideal choice for travelers looking for a central location in Hangzhou.

Comfortable Rooms with Modern Amenities
The hotel offers well-equipped rooms and suites with air conditioning, flat-screen TVs, and coffee machines. The private bathrooms feature luxurious bathrobes and a hairdryer for added comfort.

Convenient Facilities and Services
Guests can enjoy the convenience of a 24-hour front desk, tour desk, ticketing service, and luggage storage. Additionally, the hotel features a mini-market and a business center for added convenience during your stay.

Book your stay at Narada Boutique Hotel•Hangzhou East for a seamless and comfortable experience in Hangzhou.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 63 reviews
Cleanliness: 8.9
Service: 7.4
Location: 8.4
Room Quality: 8.4
Amenities: 8.4
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 8.1
A
Alan • solo_traveller • au
10
Pros:

The room was very modern, clean and spacious. We also booked king beds but wanted to change to 2 singles. The front staff was very accommodating and changed our booking at our request free of charge!

Cons:

Nothing

2026-09-17 • via Nuitee
B
Bee Bee • extended_group • sg
8
2026-09-16 • via Nuitee
E
Elena • extended_group • us
3
Pros:

Nothing

Cons:

No breakfast for such a big cost,they didn’t let us to the Chess room instead escort back to our room which was very stupid of them. Don’t understand basic English or sign language

2026-09-03 • via Nuitee
N
Nagima • solo_traveller • kg
10
Pros:

Номер чистый, очень уютный, довольно просторный для 3 человек.

Cons:

У регистрации долго держали, почему-то спрашивали про визу, долго копались с документами, мы были очень усталые после 2 перелётов, на ресепшн сотрудники не разговаривают на английском, и чуть грубые.

2026-08-08 • via Nuitee
T
TuongQuyen • solo_traveller • vn
10
2026-07-03 • via Nuitee
A
Atajanov • couple • uz
10
Ok
Pros:

Ok

Cons:

Ok

2026-06-29 • via Nuitee
C
Carey Teoh • couple • my
9
2026-04-21 • via Nuitee
J
José Carlos • solo_traveller • cn
9
2026-04-18 • via Nuitee
K
Kyy • couple • tw
8
2026-04-17 • via Nuitee
W
WEN CHIEN • solo_traveller • tw
9
浴缸很大舒服 房間有設計感
Pros:

浴缸很大舒服 房間有設計感

Cons:

NO

2026-04-13 • via Nuitee
Z
Zhou • couple • sg
9
Room very clean
Pros:

Very clean

Cons:

Will visit again

2025-11-02 • via Nuitee
C
Choong Peng • couple • sg
3
Not so helpful
Pros:

Good value

Cons:

Staff not knowledgeable. Not able to provide info for tourists.

2025-10-30 • via Nuitee
L
Lawrence • couple • us
10
I am glad I booked this for my partner and me.
Pros:

I found it to be just as good as I expected.

2025-10-01 • via Nuitee
B
Bo-Ru • solo_traveller • tw
9
Pros:

房間大且非常整潔，對面及樓下就有超市及餐飲街，距離杭州火車東站走路約900公尺；離地鐵站 駅城路 站約1.4公里，都是直線走路可到達。
整體來說以訂房的價格真的很值得推薦

2025-09-04 • via Nuitee
陳 • family_with_children • tw
8
2025-08-17 • via Nuitee
T
Tuan • young couple • vn
10
Amazing short stay !
Pros:

Excellent hotel, quite close to the Hangzhou Railway Station, has a lot of restaurants nearby. The room was very large, clean and comfortable. We had a great night staying there. Highly recommended, next time in China I'll look into SSAW hotels for staying!

Cons:

A bit far from any metro stations (15mn of walk)

2025-05-04 • via Nuitee
G
Gunars • review category business travellers • lv
7
Good
Pros:

Breakfast was good and many options offered

Cons:

The location on the map is not correct, we spent 45 minutes locating the hotel

2025-04-25 • via Nuitee
I
Ivy • young couple • sg
8
Very good
Pros:

We arrived hotel at midnight and depart to train station early in the morning, didn't have much time to explore around the hotel, the overall environment is serene and clean. Bed very comfortable and breakfast are delicious. This will be my first choice hotel if i wanted to stay near the train station (Hangzhou East Station).

2025-04-24 • via Nuitee
L
Louis • family with young children • sg
8
Very good
2025-04-06 • via Nuitee
P
Philippe • group • ca
8
Very good
Pros:

Staff were very friendly and helpful. Breakfast was great. It had a pretty big assortment from Asian to western cuisine.

Cons:

My only comment which is not really related to the hotel itself is that it’s a bit far from the metro station. There is a bus station right in front of the hotel though.

2025-03-26 • via Nuitee