EL CAPRICHO DE CLEMENTE

Hotels
7.6 (631 reviews)
Plz. Carlos II 12 Bajo Plz. Carlos II 12 Bajo , Soncillo , ES

Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Laundry
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Cold rooms
Cleanliness issues
Poor food quality

Categories

Cleanliness
6.81
Issues noted with unclean sheets and poor bathroom maintenance.
Service
8.28
Staff is described as friendly and accommodating.
Location
8.82
Central location with easy access to local attractions.
Room Quality
7.27
Rooms are spacious but complaints about cold temperatures.
Amenities
7.8
Basic amenities available, but issues with heating.
Value for Money
7.76
Pricing appears high for the quality received.
Food and Beverage
6.31
Food quality and variety are noted as disappointing.
Overall Experience
7.78
Mixed feelings about the experience due to several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 02:31

Property Description

Terrace, Restaurant, and Bar
Enjoy the beautiful terrace, delicious meals at the restaurant, and refreshing drinks at the bar during your stay at EL CAPRICHO DE CLEMENTE.

Comfortable Rooms with City View
Relax in well-equipped rooms with a wardrobe, private bathroom with free toiletries, and some offering a stunning city view. Each room also features a desk and a flat-screen TV for your convenience.

Family-Friendly Accommodation
With family rooms available, EL CAPRICHO DE CLEMENTE is the perfect choice for a comfortable stay with your loved ones.

Experience all these wonderful features and more at EL CAPRICHO DE CLEMENTE. Book now for an unforgettable stay!

Important information:

Nueva Gerencia y Dirección del Hotel por cambio de propietarios desde el día 06 de Abril.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.6
Based on 631 reviews
Cleanliness: 6.81
Service: 8.28
Location: 8.82
Room Quality: 7.27
Amenities: 7.8
Value for Money: 7.76
Food and Beverage: 6.31
Overall Experience: 7.78
A
Annemie • couple • nl
9
Pros:

Mooie lichte kamer in mooi hotel met beneden een levendig, gezellig café-restaurant.

2026-09-18 • via Nuitee
T
Trifon • solo_traveller • es
7
Perfecto, para ir una noche de paso
Pros:

Un buen Hotel un pueblo pequeñito bien para pasar una noche

Cons:

Todo bien

2026-09-15 • via Nuitee
R
Rafael Antonio • solo_traveller • es
9
2026-09-14 • via Nuitee
F
francisco • solo_traveller • es
7
Pros:

Me gustó el pueblo la estancia bien

Cons:

Pero el hotel , no está mal pero para catalogarse como hotel de dos estrellas no , más bien un hostal ,avitaciones amplias pero sin aire acondicionado, ni un pequeño frigorífico ni nada para refrigerar , por eso digo que hotel le viene grande

2026-09-14 • via Nuitee
M
Marta • solo_traveller • es
6
2026-09-07 • via Nuitee
A
Angel • extended_group • es
6
Pros:

Buen sitio para pasar un noche de paso

Cons:

Los colchones
Incómodos

2026-09-07 • via Nuitee
P
pablo • extended_group • es
7
Pros:

ubicacion

Cons:

No entraba el desayuno.

2026-09-06 • via Nuitee
E
Elena • solo_traveller • es
10
Pros:

Habitación muy amplia y limpia,cama cómoda y el personal muy amable. No se puede pedir más

2026-09-05 • via Nuitee
M
Maria Esther • solo_traveller • es
10
2026-09-02 • via Nuitee
F
Fernando • couple • es
8
Muy recomendable
Pros:

Habitación enorme y muy cómoda. Todo muy limpio. En el centro del pueblo y con bares abajo

2026-09-01 • via Nuitee
H
Hermann • couple • de
9
2026-08-28 • via Nuitee
T
Tabitha • solo_traveller • gg
3
Staff are absolutely dreadful, very mediocre hotel. Do not stay here!!
Pros:

Room was spacious.
Hotel itself was well presented in common areas.

Cons:

There was so much noise in the hotel. Sounded like construction work but it apparently was a domestic - this I understand the hotel cannot help, but their response to me was poor, unprofessional, lazy and overall disregarding.
I tried to contact them for help at 12.30am, they were online on WhatsApp (I took proof of this) and continued to ignore my texts and calls, I went and waited at reception until 1am, they continued to ignore me until I called Booking.com and the lady from there sent an email to the staff as a formal complaint. ONLY when a formal complaint had been filed did they reply to my texts at 1.30am, and even then all they said was “no, there’s no construction work here.” No further help. They were useless throughout the stay.
I ended up getting no sleep, no help, and was absolutely shattered for work and my journey the next day. Requested a refund and they refused.
DO NOT STAY HERE!
Other things:
•Says parking available- it’s just a load of quiet roads behind the hotel; no security or cameras.
•Shower didn’t work properly.
•Staff we not present at all for reception, I had to call them to check in and didn’t see them at all again.
•No air-con.

2026-08-25 • via Nuitee
A
Adrian • solo_traveller • es
7
2026-08-24 • via Nuitee
E
Eugenio • solo_traveller • es
6
2026-08-23 • via Nuitee
F
FERNANDO • couple • es
7
2026-08-21 • via Nuitee
C
CRISTINA • couple • es
7
Pros:

Ubicacion y el tamaño de la habitación.

Cons:

El tener q ir cargando con la llave de la habitación ya está un poco pasado y tener q habrír la puerta de entrada del hotel a todas horas con la llave resulta un poco pesado. No había badie en recepción en todo el día.

2026-08-21 • via Nuitee
F
FERNANDO • couple • es
5
2026-08-21 • via Nuitee
A
Antonio • solo_traveller • es
8
2026-08-17 • via Nuitee
J
John • family_with_children • ie
7
Would love to stay there again and experience more. Will visit the region again.
Pros:

The rooms were very clean, staff were friendly. Loved the town and the authentic vibe.

Cons:

We were left a bit adrift at the beginning and it wasn't clear where we should go to check in. The staff were very busy and we struggled to get their attention. Everything was fine once they knew we were staying and we were guided in the right direction.

2026-08-17 • via Nuitee
S
S.L. • solo_traveller • es
6
Habitación aceptable, buena y sencilla cocina
Pros:

Una parte del personal, la chica que me dio la llave y el camarero del bar, muy amables. La comida sencilla pero buena

Cons:

Otra parte del personal. Salí de la habitación por unas escaleras que me llevaron a un comedor, donde había otra chica que de manera muy agresiva se dirigió a mi por haber bajado por allí, pese a decirle que me había equivocado contestó de muy malas maneras.

2026-08-17 • via Nuitee