Hotel Kap City Centre

Hotels
6.6 (990 reviews)
Den Texstraat 5 , Amsterdam , nl

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Family rooms
Fax/photocopying
Non-smoking throughout
Fire extinguishers
Smoke alarms
Key access
24-hour security
Security alarm
Key card access
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Cold rooms

Categories

Cleanliness
5.43
Frequent mentions of cleanliness issues, including dirty towels and mold.
Service
8.4
Multiple positive responses regarding staff friendliness and helpfulness.
Location
8.44
Consistently praised for its proximity to city center and transportation.
Room Quality
5.39
Many reviews mention discomfort, coldness, and inadequate room maintenance.
Amenities
5.92
Basic amenities were provided, but several guests expected more.
Value for Money
6.88
Mixed opinions; good for basic needs but lacks higher standards.
Food and Beverage
5.93
Not specifically mentioned; assumed standard for hotel tier.
Overall Experience
6.4
Generally positive but highlighted various substantial issues affecting comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:36

Property Description

Central Location in Amsterdam
Budget Hotel Kap City Centre is situated in a quiet residential street, offering a peaceful retreat in the bustling city of Amsterdam. Within walking distance to iconic attractions like Rijksmuseum and Van Goghmuseum, this hotel provides a convenient base for exploring the city.

Charming Garden and Terrace
Guests can relax in the hotel's garden or terrace, perfect for unwinding after a day of sightseeing. The serene outdoor spaces offer a tranquil escape in the heart of Amsterdam, creating a cozy atmosphere for guests to enjoy.

Convenient Facilities and Activities
With amenities like luggage storage and activities such as cycling available on-site, Budget Hotel Kap City Centre ensures a comfortable stay for guests. Explore the city easily with a nearby tram stop providing direct access to Amsterdam Central Station.

Book your stay at Budget Hotel Kap City Centre for a delightful Amsterdam experience!

Important information:

Please note that the hotel has no elevator.

The reservation confirmation cannot be used to obtain legal travel documents, such as a visa. If you need a confirmation to obtain these documents, please contact the hotel directly by email.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.6
Based on 990 reviews
Cleanliness: 5.43
Service: 8.4
Location: 8.44
Room Quality: 5.39
Amenities: 5.92
Value for Money: 6.88
Food and Beverage: 5.93
Overall Experience: 6.4
A
Amir • solo_traveller • au
4
Pros:

The only good thing about this place is an Receptionist from UK who works once a week. He was nice,friendly and offered help to get the suitcase up the floor. Although i did it myself.
Another good thing is location.
Thats it.

Cons:

Didnt like the owner of this place. The guy was a bit rude. Hesitated to help to get the suitcase down( that staircase is dangerous and very steep, one of the steepest i have seen also stairs had thick carpet which didnt make sense to me as it made it more risky) which i had to keep requesting to get help. He was complaining he had bad back. I get it , its not his problem however the hospitality is ZERO. If i mis step just in case i am going down probably with multiple fractures.
The bathroom had multiple leakage, i didnt find the room clean, the bathroom has bad smell.
I think about the stairs and No Help will be provided information should be listed on the ad before it gets aired on Booking.com

2026-06-06 • via Nuitee
D
Diego • solo_traveller • es
6
Pros:

Ubicación y cama cómoda.

Cons:

Olores procedentes de las cañerías del baño. Escasísima agua en la ducha, apenas tiene fuerza. Falta de ascensor, con unas escaleras casi verticales bastante incómodas en todas las plantas.

2026-06-06 • via Nuitee
O
o' keeffe • solo_traveller • ie
8
2026-06-05 • via Nuitee
M
Maria • solo_traveller • gr
7
2026-06-04 • via Nuitee
A
Andrea • solo_traveller • rs
8
2026-06-04 • via Nuitee
T
Topa • extended_group • it
5
Cons:

La pulizia e le foto sul booking non rispecchiavano a pieno la realta'

2026-06-03 • via Nuitee
C
CARROUE • solo_traveller • xa
7
Pros:

L' emplacement, l' accueil très agréable !!!! Salle de bain assez grande, produit douche et main et suffisamment de papier toilette.

Cons:

Chambre pour 3 assez exiguë, table de nuit ne surtout pas ouvrir les tiroirs ils tombent. Bien de mettre une bouilloire électrique mais mettre des mugs selon le nombre de personnes. Tout petit frigo une bouteille d'eau ne tient pas debout. Dans la salle de bain mettre quelques crochets pour pendre les serviettes !!!!

2026-06-02 • via Nuitee
S
Stróbl • couple • hu
5
2026-06-01 • via Nuitee
A
astrid • solo_traveller • ch
6
Pros:

Le personnel etait très agréable et souriant. Nous avons pu avoir une chambre plus grande une nuit car elle etait disponible ce qui etait super!

Cons:

La brosse a toilette etait tres sale. Des sacs de linge encombre les couloirs.

2026-06-01 • via Nuitee
M
Mena • extended_group • it
7
2026-06-01 • via Nuitee
N
Natalia • solo_traveller • pl
10
2026-05-27 • via Nuitee
S
Susana • family_with_children • pt
5
Para 2 noites e com um budget controlado é o ideal
Pros:

Localização perfeita. É bom para passar 2 noites, mais do que isso já não é assim tão confortável. Mas para 2 noites e sabendo que é um hotel de 2 estrelas não podemos exigir que se comportem como um de 5 estrelas :)

Cons:

O acesso ao quarto não é fácil para pessoas que tenham dificuldade em se mobilizar. Escadas muito íngremes com degraus muito estreitos. As portas, paredes e janelas já carecem de alguma manutenção. A tv não funciona! Mesmo ligada na ficha

2026-05-26 • via Nuitee
I
Ida Marie • extended_group • dk
5
2026-05-24 • via Nuitee
P
Pierfrancesco • solo_traveller • ch
4
Pros:

La posizione

Cons:

Molto trascurato
Servizi mancanti
Un po sporco

2026-05-24 • via Nuitee
V
Valentina • extended_group • it
7
Nice hotel near museum area
Pros:

Great position

Cons:

Very late check in
No space to safely leave your bags if you need to leave them when the room is not ready yet/after check out
Cleaning can be improved

2026-05-23 • via Nuitee
S
Skalstad • couple • no
4
Pros:

Sentralt.

Cons:

Noe flekker på dosetet og på lakenet. Fikk beskjed om å kunne sjekke inn kl 11. Sto utenfor kl 11, men ingen i resepsjonen. Måtte betale for å legge bagasjen et sted, for så å komme tilbake kl 14.

2026-05-23 • via Nuitee
S
Sandra • couple • es
10
Ubicacion perfecta, personal simpático
Pros:

La ubicacion perfecta

Cons:

Hay cosas que están muy viejas y deberían de cambiar

2026-05-22 • via Nuitee
L
lucrezia • couple • it
1
2026-05-21 • via Nuitee
S
Silvia • extended_group • it
7
good value for the money
Pros:

Very simple, clean room, with the bonus of a balcony. The shower is big, and the water is hot and has good pressure. The hotel was peaceful, and the person at the reception was very kind and helpful. Very good location if you have to go tho the airport, close to the centre but in half an hour you are at the airport

Cons:

Unfortunately, there was no window in the bathroom, and the aspirator wasn't working, so after the shower, it was like the rainforest inside. Two of the three beds were comfortable; the third one was a foldable armchair, not comfortable at all. There was only one bedside table lamp, and it wasn't working. Two sockets were broken and pulling away from the wall.

2026-05-18 • via Nuitee
A
Armelle • solo_traveller • fr
8
Pros:

Excellent accueil, chambre petite mais confortable, calme du quartier et emplacement ideal.

2026-05-16 • via Nuitee