Hotel Kap City Centre

Hotels
6.6 (1053 reviews)
Den Texstraat 5 , Amsterdam , NL

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Fax/photocopying
Non-smoking throughout
Daily housekeeping
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Cold rooms

Categories

Cleanliness
5.43
Frequent mentions of cleanliness issues, including dirty towels and mold.
Service
8.4
Multiple positive responses regarding staff friendliness and helpfulness.
Location
8.44
Consistently praised for its proximity to city center and transportation.
Room Quality
5.39
Many reviews mention discomfort, coldness, and inadequate room maintenance.
Amenities
5.92
Basic amenities were provided, but several guests expected more.
Value for Money
6.88
Mixed opinions; good for basic needs but lacks higher standards.
Food and Beverage
5.93
Not specifically mentioned; assumed standard for hotel tier.
Overall Experience
6.4
Generally positive but highlighted various substantial issues affecting comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:36

Property Description

Central Location in Amsterdam
Budget Hotel Kap City Centre is situated in a quiet residential street, offering a peaceful retreat in the bustling city of Amsterdam. Within walking distance to iconic attractions like Rijksmuseum and Van Goghmuseum, this hotel provides a convenient base for exploring the city.

Charming Garden and Terrace
Guests can relax in the hotel's garden or terrace, perfect for unwinding after a day of sightseeing. The serene outdoor spaces offer a tranquil escape in the heart of Amsterdam, creating a cozy atmosphere for guests to enjoy.

Convenient Facilities and Activities
With amenities like luggage storage and activities such as cycling available on-site, Budget Hotel Kap City Centre ensures a comfortable stay for guests. Explore the city easily with a nearby tram stop providing direct access to Amsterdam Central Station.

Book your stay at Budget Hotel Kap City Centre for a delightful Amsterdam experience!

Important information:

Please note that the hotel has no elevator.

The reservation confirmation cannot be used to obtain legal travel documents, such as a visa. If you need a confirmation to obtain these documents, please contact the hotel directly by email.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.6
Based on 1053 reviews
Cleanliness: 5.43
Service: 8.4
Location: 8.44
Room Quality: 5.39
Amenities: 5.92
Value for Money: 6.88
Food and Beverage: 5.93
Overall Experience: 6.4
G
Ghoreishi • solo_traveller • sk
6
2026-09-18 • via Nuitee
R
Robert • solo_traveller • au
8
Pros:

Location was excellent

2026-09-17 • via Nuitee
J
Jovana • couple • rs
8
2026-09-14 • via Nuitee
C
Claudia • solo_traveller • de
1
2026-09-12 • via Nuitee
A
Alexandru Ion • couple • ro
3
2026-09-11 • via Nuitee
C
Celine • extended_group • at
5
Pros:

The price was good and the staff were really friendly

Cons:

The apartment wasn‘t really clean especially the toilet

2026-09-07 • via Nuitee
X
XYSXAYASONE • family_with_children • fr
5
2026-09-05 • via Nuitee
A
Alexander • extended_group • gb
9
2026-09-02 • via Nuitee
C
Carmen • extended_group • es
10
Pros:

Muy buena habitación

2026-09-01 • via Nuitee
J
John • family_with_children • ie
8
2026-08-31 • via Nuitee
A
Alda • solo_traveller • it
7
Pros:

Pulizia, posizione centrale.

Cons:

Accesso: le scale sono ripide, le tre rampe poco sicure, con gradini molto stretti, una rampa senza mancorrente e soprattutto non sono segnalate nella descrizione dell'hotel

2026-08-31 • via Nuitee
J
Jamie • solo_traveller • gb
8
Pros:

Location and staff

Cons:

Nothing

2026-08-30 • via Nuitee
B
Bratyshkina • solo_traveller • de
6
2026-08-28 • via Nuitee
C
Claudio • extended_group • it
7
2026-08-28 • via Nuitee
D
Daniele • couple • it
9
Ottimo soggiorno
Pros:

La posizione è molto vicina al centro e in una zona tranquilla, il ragazzo alla reception era molto amichevole e gentile.
La stanza era pulita ed anche abbastanza grande. Nel complesso ci siamo trovati molto bene e pensiamo che il rapporto qualità prezzo sia più che buono! Ci torneremmo volentieri

2026-08-27 • via Nuitee
M
Max • solo_traveller • de
3
I have regrets
Pros:

The location was excellent, the bed linens were clean, and there was always warm water and good water pressure in the shower.

Cons:

I woke up my second to last night to mice on the bed and rummaging through my bag. I told the man at the desk the next day and, to be fair, I didn't ask for any kind of compensation, but he didn't offer anything apart from shock and an apology, either. There was a lot of grime along the edges of the shower floor and dark spots on the grout that I imagine was mold. All of the flooring seemed to be laid rather poorly- a piece in the room was constantly sliding out from its spot, there was no edging beween it and the bathroom so you could see the subfloor, and the tiling in the bathroom wasn't angled toward the shower drain so I had to shuffle it with my feet to avoid flooding the whole room (I wasn't given a squeegie or anything).

Smaller issues I wouldn't normally complain about, but considering the rest, they really compounded my discomfort: There were open holes in the walls and the white paint was all marked up from previous guests. There was a very small rod with like four hangers but no hooks anywhere for bags or wet towels. The only mirror was the small one in the bathroom, and the ceiling lights there were extremely harsh and arranged in such a way that I was convinced I looked hideous every time I walked outside. The bathroom sink was very small and drained so slowly that I could only turn the water on for around 10 seconds before it was nearly full.

I've stayed in so many budget hotels and hostels and honestly I can think of only one other time I felt so uncomfortable. It really impacted my stay in Amsterdam and I really wish I'd spent a bit more money to stay elsewhere.

2026-08-26 • via Nuitee
S
Silvana779 • solo_traveller • es
7
2026-08-26 • via Nuitee
L
Laguerre • couple • fr
6
2026-08-26 • via Nuitee
F
Francis • family_with_children • fr
8
Excellent séjour.
Pros:

Chambre grande et propre. Centre d'Amsterdam à proximité. Bon accueil.

Cons:

/

2026-08-24 • via Nuitee
C
Chloé • extended_group • fr
10
Séjour parfait, nous n’avions à pensé à rien
Pros:

Personnel adorable, chaleureux et aimable. Très belle localisation au centre d’Amsterdam. Tout est accessible à pied.

2026-08-23 • via Nuitee