AC Hotel by Marriott Cartagena

Hotels
•
AC Hotels by Marriott
8.9 (633 reviews)
Calle Real 2 , Cartagena , es
+57 605 6455050

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Understaffed during peak times
Breakfast issues

Categories

Cleanliness
8.48
Some guests noted issues with cleanliness standards during busy times.
Service
9.45
Overall, the service was reported as friendly and helpful despite being understaffed at times.
Location
9.49
The hotel is excellently located with easy access to city sights.
Room Quality
8.94
Rooms were reported as great and very comfortable.
Amenities
8.97
Amenities were well-received; however, some facilities experienced issues at peak times.
Value for Money
8.93
Good value for the quality of facilities and service offered.
Food and Beverage
7.98
Breakfast quality and availability were below expectations for some guests.
Overall Experience
8.95
Generally positive, with some room for improvement in service and food areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:40

Property Description

Modern and Elegant Rooms with Stunning Views
Hotel Cartagena Puerto offers modern and elegant rooms with views of the city and port. Each room features air conditioning and a pillow menu, ensuring a comfortable stay for all guests.

Delicious Dining Options
Start your day with a varied buffet breakfast at the hotel's café. For lunch or dinner, head to the Cibus gastrobar to savor seasonal cuisine and enjoy a refreshing drink in a cozy setting.

Convenient Location and Nearby Attractions
Located in the historic center of Cartagena, the hotel is a short walk from the port and the Roman Theatre. Situated in a quiet pedestrian area near Cartagena Town Hall, guests can easily explore attractions like Concepción Castle and the beautiful beaches of Costa Calida just 3 km away.

Book your stay at Hotel Cartagena Puerto now and experience the perfect blend of comfort, convenience, and culinary delights.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 633 reviews
Cleanliness: 8.48
Service: 9.45
Location: 9.49
Room Quality: 8.94
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 7.98
Overall Experience: 8.95
A
Ana Belén • couple • es
10
2026-08-15 • via Nuitee
J
Juan Carlos • solo_traveller • es
9
2026-08-15 • via Nuitee
R
Raquel • couple • es
10
Pros:

Ubicación

2026-08-15 • via Nuitee
L
Lucas • couple • de
10
2026-08-14 • via Nuitee
A
Arturo • couple • es
8
2026-08-14 • via Nuitee
P
Patricia • solo_traveller • be
10
Zeer mooie beleving
Pros:

Super lekker ontbijt.

2026-08-14 • via Nuitee
G
Graham • solo_traveller • gb
9
Pleasant
Pros:

Location

Cons:

Nothing

2026-08-13 • via Nuitee
J
Javier • couple • es
7
2026-08-13 • via Nuitee
B
Bilsborough • solo_traveller • es
9
Pros:

Location

2026-08-13 • via Nuitee
A
Adrianus • couple • nl
9
Excellent hotel aan de haven
Pros:

Mooie ligging vlak bij de haven en je loopt zo het centrum in. Verzorgd hotel, uiterst vriendelijke ontvangst en nette kamer. Waterkoker op de kamer. Goede airco. Zeer uitgebreid ontbijt en zeker de moeite waard. Van de kaart ontbijten kan ook. Fitness faciliteiten. Parkeergarage bij hotel, maar via autolift. Wij parkeerde in de openbare parkeergarage met grotere plaatsen bij de Marina tegen dezelfde prijs.

Cons:

Geen dekbedden, alleen lakens. Misschien omdat het buiten 38 graden was :-). Maar misschien lagen ze ergens in een kast. Wij hebben niet gezocht.

2026-08-13 • via Nuitee
T
Theodoor Van Der Laan • couple • es
10
2026-08-12 • via Nuitee
M
Matt • solo_traveller • ie
8
Pros:

Location

Cons:

Nothing in particular

2026-08-12 • via Nuitee
M
Maria Rita • couple • ar
10
Encantador
Pros:

Todo bien, muy agradable y el staff genial!
El hotel es muy lindo y walking distance de todo! Para mí un 10!

2026-08-11 • via Nuitee
M
Margaret • couple • ie
9
Great hotel in central location
Pros:

Modern, comfortable and in a great location

Cons:

Nothing

2026-08-11 • via Nuitee
M
M Paz • couple • es
9
2026-08-11 • via Nuitee
J
JALM1968 • solo_traveller • es
10
Pros:

Hotel muy bien ubicado, moderno y muy limpio. Habitación espaciosa y cómoda con cama amplia y perfecta para un buen descanso. Baño fantástico. Desayuno excepcional con gran variedad y con productos de calidad. Personal muy amable y atento.

Cons:

Todo estuvo perfecto.

2026-08-11 • via Nuitee
M
matthew • solo_traveller • gb
8
City mini break
Pros:

Breakfast was great gor city hotel decor smart, Beds very comfy location great

Cons:

Slight smell
Didn't replenish water and toiletries when room was cleaned would have liked China cups in the room..

2026-08-11 • via Nuitee
L
lenti • couple • nl
9
Zeer verzorgd en mooi hotel. Zeer centraal gelegen tussen de haven en de winkelstraten en pleintjes.
Pros:

Een mooi hotel, zeer centraal gelegen. Als je naar buiten loopt heb je een parkje en haven aan de ene kant en aan de andere kant loop je zo de winkelstraat in.
Parkeren is onder het hotel, waar je met een autolift naar beneden gaat.
Kamer was netjes en schoon en ruim genoeg.

Cons:

Eigenlijk was allees naar wens, het enige minpuntje was de prijs van een drankje in de bar. Een glas wijn voor meer dan 8 euro staat niet in verhouding in een stad als Cartagena. Ik begrijp dat het in een hotel duurder is maar dit was buiten proportie.

2026-08-10 • via Nuitee
J
Johannes • couple • es
8
2026-08-10 • via Nuitee
E
Erin • couple • gb
9
Pros:

Phenomenally friendly staff
Perfect location for exploring the old town and the seafront
Nice included breakfast

2026-08-10 • via Nuitee