AC Hotel by Marriott Cartagena

Hotels
•
AC Hotels by Marriott
8.9 (426 reviews)
Calle Real 2 , Cartagena , es

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Understaffed during peak times
Breakfast issues

Categories

Cleanliness
8.48
Some guests noted issues with cleanliness standards during busy times.
Service
9.45
Overall, the service was reported as friendly and helpful despite being understaffed at times.
Location
9.49
The hotel is excellently located with easy access to city sights.
Room Quality
8.94
Rooms were reported as great and very comfortable.
Amenities
8.97
Amenities were well-received; however, some facilities experienced issues at peak times.
Value for Money
8.93
Good value for the quality of facilities and service offered.
Food and Beverage
7.98
Breakfast quality and availability were below expectations for some guests.
Overall Experience
8.95
Generally positive, with some room for improvement in service and food areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:40

Property Description

Modern and Elegant Rooms with Stunning Views
Hotel Cartagena Puerto offers modern and elegant rooms with views of the city and port. Each room features air conditioning and a pillow menu, ensuring a comfortable stay for all guests.

Delicious Dining Options
Start your day with a varied buffet breakfast at the hotel's café. For lunch or dinner, head to the Cibus gastrobar to savor seasonal cuisine and enjoy a refreshing drink in a cozy setting.

Convenient Location and Nearby Attractions
Located in the historic center of Cartagena, the hotel is a short walk from the port and the Roman Theatre. Situated in a quiet pedestrian area near Cartagena Town Hall, guests can easily explore attractions like Concepción Castle and the beautiful beaches of Costa Calida just 3 km away.

Book your stay at Hotel Cartagena Puerto now and experience the perfect blend of comfort, convenience, and culinary delights.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 426 reviews
Cleanliness: 8.48
Service: 9.45
Location: 9.49
Room Quality: 8.94
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 7.98
Overall Experience: 8.95
J
James • extended_group • gb
9
The only place to stay if you are visiting Cartagena
Pros:

Fantastic location and super kind and helpful staff

2026-05-30 • via Nuitee
L
Leanne • solo_traveller • gb
10
2026-05-30 • via Nuitee
N
Nina • solo_traveller • th
8
Pros:

Modern and comfortable hotel
Great location for exploring Cartagena
Very nice bar area and lovely tapas served in the evening

Cons:

Cardboard cups in room with tea/coffee maker, more suited to 'budget' hotel
Breakfast was a little disappointing, not a massive selection considering price.

2026-05-29 • via Nuitee
D
David • couple • cl
9
2026-05-29 • via Nuitee
J
Jacques léon • solo_traveller • ch
10
Pros:

L'emplacement, le confort, pt dejeuner

Cons:

Rien

2026-05-28 • via Nuitee
A
Amy • solo_traveller • us
9
Pros:

Beautiful town, beautiful space-

2026-05-28 • via Nuitee
R
Robert • couple • gb
10
Great place to explore Cartagena from
Pros:

Great central spot

Cons:

Nothing

2026-05-27 • via Nuitee
J
Jolien • couple • nl
9
Schoon, centraal, mooi ingericht, lekker ontbijt. Zouden zeker terugkomen!
2026-05-27 • via Nuitee
P
Philip • couple • gb
10
Pros:

Was in a great location, everything within a short distance, we had view of the port was amazing very convenient ,also the parking underneath was a bonus just bear in mind it’s very tight

2026-05-26 • via Nuitee
M
maria isabel • solo_traveller • es
10
Pros:

Amplitud y limpieza

Cons:

Nada

2026-05-26 • via Nuitee
A
Ana Belen • couple • es
10
Pros:

En general todo

2026-05-25 • via Nuitee
M
murat • solo_traveller • tr
8
Pros:

Konumu, konforu

Cons:

Otopark için para talep ediliyor

2026-05-25 • via Nuitee
M
Miguel Angel • couple • es
8
Pros:

La ubicación

2026-05-25 • via Nuitee
C
Carlos • couple • us
10
2026-05-25 • via Nuitee
F
Ferre Gonzalez • couple • es
9
2026-05-24 • via Nuitee
F
FRANCISCO JAVIER • couple • es
7
Cons:

La ropa de cama no era la adecuada para la temperatura. No se puede mantener un edredón de invierno sin sábana con temperaturas de 20 grados por la noche. Noche nada confortable.

2026-05-24 • via Nuitee
J
Jeffrey • solo_traveller • es
9
Pros:

The location of the hotel was perfect. We shared a meal in the evening, which was very good and the breakfast the following was beautifully laid out which an excellent choice of food and beverages

Cons:

There was nothing to dislike

2026-05-24 • via Nuitee
T
Thorsten • couple • de
7
2026-05-23 • via Nuitee
M
Marta • solo_traveller • es
10
2026-05-23 • via Nuitee
A
Amanda • solo_traveller • es
10
2026-05-23 • via Nuitee