AC Hotel by Marriott Cartagena

Hotels
•
AC Hotels by Marriott
8.9 (580 reviews)
Calle Real 2 , Cartagena , es
+57 605 6455050

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Understaffed during peak times
Breakfast issues

Categories

Cleanliness
8.48
Some guests noted issues with cleanliness standards during busy times.
Service
9.45
Overall, the service was reported as friendly and helpful despite being understaffed at times.
Location
9.49
The hotel is excellently located with easy access to city sights.
Room Quality
8.94
Rooms were reported as great and very comfortable.
Amenities
8.97
Amenities were well-received; however, some facilities experienced issues at peak times.
Value for Money
8.93
Good value for the quality of facilities and service offered.
Food and Beverage
7.98
Breakfast quality and availability were below expectations for some guests.
Overall Experience
8.95
Generally positive, with some room for improvement in service and food areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:40

Property Description

Modern and Elegant Rooms with Stunning Views
Hotel Cartagena Puerto offers modern and elegant rooms with views of the city and port. Each room features air conditioning and a pillow menu, ensuring a comfortable stay for all guests.

Delicious Dining Options
Start your day with a varied buffet breakfast at the hotel's café. For lunch or dinner, head to the Cibus gastrobar to savor seasonal cuisine and enjoy a refreshing drink in a cozy setting.

Convenient Location and Nearby Attractions
Located in the historic center of Cartagena, the hotel is a short walk from the port and the Roman Theatre. Situated in a quiet pedestrian area near Cartagena Town Hall, guests can easily explore attractions like Concepción Castle and the beautiful beaches of Costa Calida just 3 km away.

Book your stay at Hotel Cartagena Puerto now and experience the perfect blend of comfort, convenience, and culinary delights.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 580 reviews
Cleanliness: 8.48
Service: 9.45
Location: 9.49
Room Quality: 8.94
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 7.98
Overall Experience: 8.95
M
MANUEL • couple • es
8
Pros:

Excelente ubicación. Hotel muy moderno.

2026-07-25 • via Nuitee
S
Steve • solo_traveller • gb
9
Pros:

Great location. Staff were excellent

Cons:

Nothing to dislike

2026-07-25 • via Nuitee
A
ANA • solo_traveller • es
8
Recomendamos revisar el aspirado de los suelos.
Pros:

El desayuno y la amabilidad del personal; la comodidad de las camas y el.diseño y decoración.

Cons:

No me gustó del todo la.limpieza.
Encontramos pelos en el plato de ducha, en los rincones de la habitación y del baño, dentro de una toalla limpia. Polvo (pelusillas) en las lamas del cabecero, un plumero olvidado encima de nuestras cosas después de habernos quejado de la limpieza. En recepción estuvieron muy rápidos y nos cambiaron de habitación y aunque la segunda estaba más limpia, con el paso de los días, el suelo empeoró y nos devolvieron al toallero las toallas que dejamos en el.plato de ducha indicando un cambio.

2026-07-25 • via Nuitee
P
Patrick • couple • ch
8
2026-07-25 • via Nuitee
N
Neus • couple • es
8
2026-07-23 • via Nuitee
J
Jenny • couple • gb
9
2026-07-23 • via Nuitee
M
Mai • couple • no
10
Pros:

Sentralt, service, komfort.

2026-07-23 • via Nuitee
A
Aysel • family_with_children • be
10
Hôtel au top, personnel très à l’écoute et sympathique. Le petit déjeuner était juste excellent, un des meilleurs que j’
Pros:

Comfort et emplacement

2026-07-23 • via Nuitee
A
Alberto • solo_traveller • es
9
2026-07-23 • via Nuitee
O
oskar • couple • no
8
2026-07-23 • via Nuitee
R
Rich • solo_traveller • gb
10
Outstanding staff
Pros:

Excellent staff, lovely hotel in the best location for the city.

2026-07-22 • via Nuitee
L
Louise • couple • se
9
2026-07-22 • via Nuitee
L
Les • solo_traveller • gb
8
2026-07-22 • via Nuitee
M
María isabel • solo_traveller • es
10
Pros:

Ubicación

Cons:

Desayuno no incluido

2026-07-22 • via Nuitee
U
Unnur Agnes • couple • no
10
2026-07-21 • via Nuitee
M
Mario • solo_traveller • es
9
Pros:

La situación
El tamaño y la comodidad de la cama

Cons:

La espera para el check-out

2026-07-21 • via Nuitee
F
Familia Ciclista • solo_traveller • es
8
Pros:

La ubicación, el gimnasio, la cama

Cons:

Las almohadas

2026-07-21 • via Nuitee
S
Sarah • couple • gb
8
2026-07-20 • via Nuitee
P
Peter • solo_traveller • nl
9
Prima
Pros:

Het restaurant met uitzicht op een plaats in de oude kern van de stad. De locatie aan de haven en de mogelijkheid om te parkeren.

2026-07-20 • via Nuitee
V
Valerie • solo_traveller • ie
10
Pros:

Friendly, helpful staff. Beautiful decor. Great location. Good breakfast. Comfortable bed. Cleanliness and air-con. Delicious Margaritas.

Cons:

Drinks a bit expensive

2026-07-19 • via Nuitee