Hotel Penzance Promenade

Hotels
7.8 (1176 reviews)
37 Western Promenade Rd , Penzance , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Good location
Cons:
Cleanliness issues
Overpriced
Limited breakfast options

Categories

Cleanliness
7.01
Multiple reviews mention cleanliness issues, including dirty rooms and filth in the bathroom.
Service
8.98
Reviews consistently highlight friendly and helpful staff.
Location
9.52
Many guests praised the location as ideal, with good access to the beach and nearby attractions.
Room Quality
7.47
Rooms varied in quality; some guests found them satisfactory while others noted cleanliness issues.
Amenities
7.5
Basic amenities available; however, some limitations noted.
Value for Money
6.96
Several reviews criticized the cost, stating it's overpriced for the quality received.
Food and Beverage
6.51
Guests reported limited and unsatisfactory breakfast options, impacting perceived value.
Overall Experience
8.48
While there were some issues, positive experiences with staff and location outweigh negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 13:10

Property Description

Luxurious Beachfront Accommodation
Immerse yourself in luxury at The Beach Club in Penzance. Indulge in 4-star accommodation with a shared lounge, terrace, and a delectable restaurant just steps away from the sandy shores.

Modern Amenities and Comfort
Relax in well-appointed rooms equipped with a flat-screen TV, plush bedding, and a private bathroom. Enjoy the convenience of free WiFi, private parking, and the added security of a safety deposit box. Upgrade to a room with mesmerizing sea views for the ultimate coastal experience.

Prime Location and Nearby Attractions
Explore popular landmarks like St Michael's Mount and Minack Theatre located just a short distance away. With Penzance Promenade Beach within walking distance, you can unwind by the sea or take a leisurely stroll along the coast.

Ready to experience seaside luxury? Book your stay at The Beach Club today.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.8
Based on 1176 reviews
Cleanliness: 7.01
Service: 8.98
Location: 9.52
Room Quality: 7.47
Amenities: 7.5
Value for Money: 6.96
Food and Beverage: 6.51
Overall Experience: 8.48
J
Juliet couple gb
9
2026-08-29 via Nuitee
N
Nishani solo_traveller lk
10
Comfortable stay, and I’ll definitely come back soon! 😊
Pros:

I had a lovely one-night stay at this hotel and really enjoyed the welcoming atmosphere. From the moment I arrived, the receptionist greeted me with a big smile and made me feel right at home. She kindly showed me around the restaurant, bar, and breakfast buffet area, which was a really nice touch.

I especially enjoyed the complimentary carrot cake with my favourite tea upon check-in ,such a thoughtful and delicious welcome!

The room was clean, cosy, and comfortable, and the bed was very comfortable, making for a great night’s sleep. Breakfast was another highlight, especially the avocado toast , absolutely delicious!

Overall, I had a wonderful experience and would definitely come back again. Highly recommended!

Cons:

Unfortunately, the weather wasn’t very good on the day I arrived.

2026-08-29 via Nuitee
J
Justin solo_traveller gb
10
Pros:

The location is very good everything is close to hotel.
The hotel is very clean.
All staff are very nice and helpful. The room was perfect 👌 very clean and smelling nice.

2026-08-28 via Nuitee
W
Wioletta couple gb
10
Great place
Pros:

Well managed hotel, beautiful decor, tasty food and comfortable bed. It’s so close to the beach !!

Cons:

Nothing

2026-08-28 via Nuitee
R
Rasa solo_traveller gb
10
Pros:

Amazing stay by the sea.First impression was wow what a beautiful hotel. Receptionist Irosha was very helpful,kind and very polite. She made me so welcome. Room was spacious and very clean. Bed was so comfortable felt like at home. Slept like a baby. Breakfast service was brilliant experience so much to choose from. Grace and Ivy was amazing service 10 out of 10 what you just want. Food amazing and very tasty.Big thank you to shef Shivam. Massive thank you for all housekeeping girls Jovita and Ika aswell helping with my luggage. Definitely gonna come back again but next time with all my family.

2026-08-27 via Nuitee
S
Susanne Klages solo_traveller de
5
Mittelmässiger Aufenthalt zu überhöhtem Preis
Pros:

Die allgenein zugänglichen Bereiche waren hell, luftig und trendig eingerichtet. Die Lage wat schlechter als erhofft, da zwischen Promenafe und Hotel noch eine Strasse verlief.

Cons:

Unser Zimmer war extrem klein, mit Fenster zur Feuerleiter. Es fab nicht einmal eine Nachttischlampe.

2026-08-24 via Nuitee
N
north couple gb
7
It was a great stay in a very nice town with all facilities nearby.
Pros:

Location was great . Good views from the room. Supermarket nearby.

Cons:

Parking area was too small for the vehicles parked there. The booked room was very small and we needed to upgrade and pay a lot more for a good room.

2026-08-23 via Nuitee
M
Michał Jarnecki couple pl
1
I’m deeply disappointed.
Pros:

I do'nt used

Cons:

The room we were given was tiny; it wasn’t even easy to open our suitcases. The receptionist promised to find us something else – and we were given permission to move to the neighbouring Queens Hotel. We were also promised a refund – I understand this would involve a certain deduction. Unfortunately, the management refused to take any responsibility, even though I had paid for everything in advance. They then ignored my requests and reminders. I’m sorry to say I received nothing, not even a symbolic refund – some sort of percentage. I suppose that’s just bad faith.
I also rang Booking.com’s head office – to no avail

Translated with DeepL.com (free version)

2026-08-22 via Nuitee
J
Julie couple gb
4
Pros:

Ok

2026-08-20 via Nuitee
D
Denise solo_traveller gb
9
Pros:

The view from my room.
The food for breakfast.
The position of the hotel.
The most helpful staff, especially Dahgam ( apologies for the spelling).
Very dog friendly.

Cons:

I know the weather was very hot, but a decent fan in the room would of been lovely.

2026-08-18 via Nuitee
D
DAvid solo_traveller gb
1
Cruel to a young lady in distress.
Cons:

My daughter arrived late at night. We paid for the room online for her. She was being chased by a dangerous man and we were desperate to get her into safe accommodation. She had no ID so they wouldn’t let her stay even though we had paid for her a room and we could vouch for her and sent our own ID. They then refused to return our money. We were deeply saddened by this hotel.

2026-08-17 via Nuitee
D
Douglas Allen solo_traveller gb
7
Pros:

Really lovely rooms. Really nice stuff. Absolutely beautiful place

2026-08-16 via Nuitee
K
Kate solo_traveller gb
7
2026-08-16 via Nuitee
S
Sharon solo_traveller us
8
Pros:

Lovely hotel

Cons:

Stairs :)

2026-08-15 via Nuitee
P
Piretf solo_traveller ee
9
2026-08-15 via Nuitee
W
Wioletta couple gb
10
Comfortable, affordable with great food
Pros:

Nice and clean , great decor, close to the beach. Best waffles I’ve ever tasted

Cons:

Nothing

2026-08-13 via Nuitee
R
Roberta family_with_children it
6
2026-08-12 via Nuitee
J
John solo_traveller ie
6
Pros:

The room was clean and the bed was very comfortable.

Cons:

We had booked a standard double room and the room we got was tiny, we were really disappointed with this, we did ask for an upgrade but all that was available was one room one night and another a different night which was just to much hassle at that point. There was nowhere to store luggage. There literally is only several inches between bed and walls which resulted in a lot of banging toes on the bed., It would be more suited as a single room. The hotel itself is dated but we realise it is an old building. The shower was humoursome and ran hot and cold as well as on and off during the process which was a pain at times.

2026-08-12 via Nuitee
S
Suzanne extended_group gb
7
Location was amazing 😃
Pros:

Property was in a great location

Cons:

Bedrooms look a bit run down and we had a tv on the window so we couldn’t shut the curtains without covering the tv

2026-08-11 via Nuitee
F
Fabio solo_traveller it
7
Pros:

Su tutto, la vista diretta sul mare.

Cons:

Gli spazi comuni poco curati, le minime dimensioni della camera ed il rapporto qualità prezzo, anche considerato che la colazione non era inclusa.
Letti con materassi vecchi e scomodi

2026-08-08 via Nuitee