PICCOLO HOTEL Nel Centro Storico di Firenze

Hotels
6.9 (2046 reviews)
Via San Gallo 51 , Florence , it

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Safe environment
Cons:
Limited room space
Outdated bathrooms
High price for services

Categories

Cleanliness
6.8
Guests appreciated the cleanliness of the hotel, although some mentioned minor issues.
Service
7.7
Service received positive feedback overall, with a few complaints about specific instances.
Location
8.3
The hotel's proximity to tourist attractions was highlighted as a positive aspect, despite some noise and limited space.
Room Quality
6.6
Guests found the rooms to be clean and safe, with minor issues like cold rooms and outdated bathrooms.
Amenities
7
Mixed feedback on amenities, with some guests appreciating the common kitchen while others mentioned slow wifi and lack of enough room for multiple guests.
Value for Money
4.1
Multiple complaints about the cost-quality ratio, with guests feeling the price was high for the service provided.
Food and Beverage
7.3
Breakfast and restaurant services received generally positive feedback, with some guests suggesting more variety.
Overall Experience
7.4
Most guests had a positive overall experience, praising the friendly staff and convenient location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 04:27

Property Description

Centrally Located in Florence
This Small 2-star hotel is just a stone's throw away from the iconic Florence Cathedral and conveniently close to Santa Maria Novella Train Station. With the historic center within a 10-minute walk, immerse yourself in the heart of Florence effortlessly.

Charming Classic-Style Rooms
The PICCOLO HOTEL Con Access ZTL !!! Ɲel Ƈentro Storico di Ƒirenze !!! offers cozy classic-style rooms equipped with a TV and a private bathroom for your comfort. Air conditioning is available upon request, ensuring a pleasant stay.

Personalized Concierge Services
Let Nandu and Tokuta enhance your stay by helping you plan exciting excursions, book tours, or make reservations at top-notch restaurants and museums. With a friendly reception open from 8:00 to 23:00, assistance is always at hand.

Book now to experience the perfect blend of convenience and comfort at the PICCOLO HOTEL in the vibrant San Lorenzo neighborhood of Florence.

Important information:

Please note that all rooms are located on the first and second floor and the property does not have a elevator.

Please note that the property is located in a restricted traffic area.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.9
Based on 2046 reviews
Cleanliness: 6.8
Service: 7.7
Location: 8.3
Room Quality: 6.6
Amenities: 7
Value for Money: 4.1
Food and Beverage: 7.3
Overall Experience: 7.4
C
Christoph • solo_traveller • de
1
2026-06-05 • via Nuitee
A
Anna • extended_group • it
1
Cons:

le prese della camera non funzionavano, il wi fi era scarso difficile connettersi anche alla mail, la stanza piccola (abbiamo preso una quadrupla che praticamente era una doppia con 4 letti), la manutenzione generale scarsa come anche la pulizia. Non lo consiglio

2026-06-05 • via Nuitee
A
Antonella • couple • it
6
Piacevole per il prezzo è quello che offrono da tornarci
Pros:

La struttura è davvero a due passi dal centro di Firenze

Cons:

Non mi è poaciuta molto la colazione da migliorare ma capisco che col prezzo pagato non si può richiedere chissà quante cose

2026-06-04 • via Nuitee
B
Barbara • solo_traveller • it
7
Pros:

In generale l'hotel è comodo per soggiornare un paio di notti, la stanza si presenta in ordine e abbastanza pulita.
La posizione è ottima, molto vicina sia alla stazione centrale che al centro della città. Di sera può risultare un po' spettrale, ma può essere che nel fine settimana sia più rassicurante (ho soggiornato durante la settimana).
Ti permettono di lasciare i bagagli in sosta senza problemi.

Cons:

La sala in cui è sita la reception e in generale la struttura in cui è situato l'hotel puzzano di fogna. Il portone del palazzo è rotto e non si chiude. La camera è PIENA di zanzare e, infine, la doccia ci è apparsa un po' sporca.

2026-06-04 • via Nuitee
J
Jevgenijs • solo_traveller • lv
6
Pros:

Отличное место в самом центре.

Cons:

Очень маленький номер, очень скромный завтрак.

2026-06-01 • via Nuitee
F
Francioli • family_with_children • it
8
Ci tornerei subito!
2026-05-31 • via Nuitee
B
BELGEN • solo_traveller • tr
1
2026-05-30 • via Nuitee
M
Milena • couple • bg
10
Very nice staff, perfect location.
Pros:

Very nice staff, perfect location.

2026-05-29 • via Nuitee
V
Victoria • family_with_children • ar
5
2026-05-29 • via Nuitee
F
Faruk • couple • tr
5
It's possible to book a short stay, but I wouldn't want to stay again.
Pros:

The hotel's location was very central. We could walk to historical sites. We reached it from the central train station in 10 minutes on foot. They allowed us to leave our bags until the room was ready, and even though we saw the message they sent when the room was ready, the receptionist waited for us until we arrived back at the hotel. Since we needed to catch the train before breakfast time, they served us breakfast early. It was a very kind gesture.

Cons:

The hotel does not have a full-time receptionist. You can only reach them via message if you need anything. There was a strange smell when you first entered the hotel. If you are sensitive to smells like me, you might be bothered by it. We requested room slippers but they weren't available. Unfortunately, the curtain in the bathroom is not hygienic.

2026-05-28 • via Nuitee
F
Fernanda • family_with_children • br
4
2026-05-27 • via Nuitee
K
KENNETH • solo_traveller • us
7
Good breakfast but not a great value proposition
Pros:

good breakfast (not typical Italian “coffee and a croissant) with meats/cheese/cereal/pastries/juice and great coffee machine. Airconditioning in room was amazing! Friendly staff

Cons:

Rooms are well worn (but tidy) no inroom safe, entrance is not appealing from street (and the fromt door was broken) then have to go up a flight of stairs to ‘lobby’ (only manned from 08:00-20:00 else have to check in at ‘sister’ hotel veneto (which was in much better condition)

2026-05-27 • via Nuitee
M
Manganelli • family_with_children • it
7
Pros:

Lo staff è accogliente e disponibile.
L’hotel ha una posizione eccellente, è situato nel Centro di Firenze.

2026-05-27 • via Nuitee
A
Astaes • solo_traveller • fr
7
Pros:

l'emplacement
petit déjeuner correct

Cons:

salle de bain vieillissante

2026-05-25 • via Nuitee
N
Nicolas • solo_traveller • fr
7
Pros:

A proximité du centre ville historique, au calme

Cons:

Le manque de rangements, la mauvaise isolation phonique du plancher supérieur

2026-05-22 • via Nuitee
G
Gabriel • extended_group • es
4
Decepcionante por mala gestión de la infraestructura y la atención al cliente
Pros:

Buena ubicación

Cons:

Una d las habitaciones, la 8, en el baño no tenía presión el agua de la ducha, ni la cisterna del water, la cama con colchón incómodo y antiguo,
el sobrecito de gel/champú no se repongan, tuvimos que pedirlo. El primer día, las camas no las hicieron, estimaron por encima la colcha.

2026-05-22 • via Nuitee
A
Apolline • solo_traveller • fr
6
2026-05-21 • via Nuitee
K
karin • solo_traveller • pe
10
Pros:

La ubicación muy cerca a los lugares turísticos pude ir caminando, el personal que atiende muy amables.

2026-05-21 • via Nuitee
M
Mercedes • solo_traveller • es
8
Pros:

El desayuno estaba bien

Cons:

Los colchones muy desgastados y el baño regular

2026-05-20 • via Nuitee
S
Silvio Ignacio • extended_group • es
5
Lo único bueno es la ubicación.
Pros:

La ubicación es excelente. El staff es muy amable y atento.

Cons:

Está muy venido abajo. Es viejo, el baño tenéis el lavabo trancado. Una de las sábanas estaba rota. Había mosquitos y moscas. Es un hotel MUY viejo y sin mantenimiento.

2026-05-19 • via Nuitee