PICCOLO HOTEL Nel Centro Storico di Firenze

Hotels
6.9 (2085 reviews)
Via San Gallo 51 , Florence , it

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Business center
Heating
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Safe environment
Cons:
Limited room space
Outdated bathrooms
High price for services

Categories

Cleanliness
6.8
Guests appreciated the cleanliness of the hotel, although some mentioned minor issues.
Service
7.7
Service received positive feedback overall, with a few complaints about specific instances.
Location
8.3
The hotel's proximity to tourist attractions was highlighted as a positive aspect, despite some noise and limited space.
Room Quality
6.6
Guests found the rooms to be clean and safe, with minor issues like cold rooms and outdated bathrooms.
Amenities
7
Mixed feedback on amenities, with some guests appreciating the common kitchen while others mentioned slow wifi and lack of enough room for multiple guests.
Value for Money
4.1
Multiple complaints about the cost-quality ratio, with guests feeling the price was high for the service provided.
Food and Beverage
7.3
Breakfast and restaurant services received generally positive feedback, with some guests suggesting more variety.
Overall Experience
7.4
Most guests had a positive overall experience, praising the friendly staff and convenient location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 04:27

Property Description

Centrally Located in Florence
This Small 2-star hotel is just a stone's throw away from the iconic Florence Cathedral and conveniently close to Santa Maria Novella Train Station. With the historic center within a 10-minute walk, immerse yourself in the heart of Florence effortlessly.

Charming Classic-Style Rooms
The PICCOLO HOTEL Con Access ZTL !!! Ɲel Ƈentro Storico di Ƒirenze !!! offers cozy classic-style rooms equipped with a TV and a private bathroom for your comfort. Air conditioning is available upon request, ensuring a pleasant stay.

Personalized Concierge Services
Let Nandu and Tokuta enhance your stay by helping you plan exciting excursions, book tours, or make reservations at top-notch restaurants and museums. With a friendly reception open from 8:00 to 23:00, assistance is always at hand.

Book now to experience the perfect blend of convenience and comfort at the PICCOLO HOTEL in the vibrant San Lorenzo neighborhood of Florence.

Important information:

Please note that all rooms are located on the first and second floor and the property does not have a elevator.

Please note that the property is located in a restricted traffic area.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.9
Based on 2085 reviews
Cleanliness: 6.8
Service: 7.7
Location: 8.3
Room Quality: 6.6
Amenities: 7
Value for Money: 4.1
Food and Beverage: 7.3
Overall Experience: 7.4
M
María solo_traveller es
6
Pros:

La ubicación

Cons:

Las camas eran muy malas.

2026-07-23 via Nuitee
B
Brüser solo_traveller de
1
2026-07-22 via Nuitee
A
ARETI family_with_children gr
7
2026-07-22 via Nuitee
A
Antonio solo_traveller ch
7
2026-07-22 via Nuitee
L
Landulfo Silveira Jr. family_with_children br
4
Hotel ruim
Pros:

Relativamente próximo do centro de Florença.

Cons:

Apesar de ter pago o café da manhã, não nos foi oferecido o café em nenhum dos dias pois o atendente alegou que "a cafeteira estava quebrada". Eu estava de carro e a informação que tinha no Booking era que poderia avisar o recepcionista que estaria de carro e ele notificaria placa do carro na ZTL para poder descarregar as malas. Quando desembarquei, o recepcionista me mandou para o estacionamento público pois não poderia entrar com o carro. Paguei 20 euros de taxi do estacionamento ao hotel. No checkout reclamei sobre isso e outro recepcionista me disse que era só me dar a placa do carro que ele notificaria a ZTL e eu poderia entrar para pegar as malas. Ou seja, informação errada do primeiro recepcionista e desta forma gastei 20 euros sem precisar. Box do banheiro muito apertado.

2026-07-19 via Nuitee
E
Eliska solo_traveller cz
8
2026-07-18 via Nuitee
A
Atienza solo_traveller es
9
2026-07-17 via Nuitee
O
Ozdemir solo_traveller tr
5
Hayal kırıklığı
Pros:

Konum idare eder .

Cons:

Odalar yeterince temiz değildi ve bakımsızdı. Kahvaltı kahve makinesi haricinde çok kötüydü.

2026-07-16 via Nuitee
M
Maite solo_traveller cl
1
Pros:

La ubicación

Cons:

Todo no me gustó el hotel muy feo ,mal mantenido ,cero relación precio y calidad ..la atención pésima , no hubo ,si no hubiera sido por unos pasajeros que nos dijeron que habia que ir a buscar las llaves a otro hotel, nos quedamos en la calle y cuando llegué a buscarlas ,la atención fue pésima . Yo envié mensajes miles a ustedes para cancelar la 2 noche y quedarme en otro lado pero nadie me respondió hasta hoy y tuve que quedarme en ese lugar . Muy mala experiencia

2026-07-14 via Nuitee
L
La Pietra solo_traveller it
10
Pros:

La cordialità e la pulizia

2026-07-13 via Nuitee
G
Gastón couple ar
4
It is too expensive for the services offered.
Pros:

Location

Cons:

Bed, breakfast, wifi

2026-07-12 via Nuitee
S
Sofia family_with_children gr
1
Pros:

Τίποτα

Cons:

Τα πάντα

2026-07-06 via Nuitee
S
Sora solo_traveller jp
7
2026-07-06 via Nuitee
W
WBDz solo_traveller pl
2
Pros:

Blisko centrum

Cons:

Pokoje miniaturowe, jeszcze w dodatku na dwóch poziomach. W łazience wentylator wisiał na słowo honoru i wygląd ogólnie pozostawiał wiele do życzenia.
Hotel w strefie ZTL, gdzie nie można wjechać bez zgłoszenia. A dojazd tragiczny, nawigacja się całkowicie pogubiła.
Parking miejski podziemny 15 euro za dobę oddalony o 1 km od hotelu.
Na śniadanie tylko chleb tostowy (w tosterze działała tylko jedna strona) i kilka plastrów szynki i sera, ewentualnie dżem lub miód.
Klimatyzacja niby była, ale ledwo co działała. Po całej nocy dopiero było trochę wychłodzone.

2026-07-04 via Nuitee
R
Remeň extended_group sk
4
Good for one-night stay
Pros:

proximity, bed linnen and towels were ok also the staff was very nice to us :)

Cons:

the facilities overall were old and obsolete, walls and bathroom was moldy - but that was expected.. as the ratings said

2026-07-04 via Nuitee
H
Haider family_with_children fi
5
no comment
Pros:

I didn't like anything

Cons:

The accommodation is on the second floor and there is no elevator.

2026-07-02 via Nuitee
M
Manukyan extended_group am
5
2026-07-01 via Nuitee
F
Fratoni extended_group it
5
2026-07-01 via Nuitee
A
Andrea extended_group mt
7
Great value for money
Pros:

Room was clean and beds were comfortable. Great value for money.

Cons:

Just two power outlets, breakfast was basic, and the room was a bit tight for 3 people

2026-06-30 via Nuitee
S
Shailesh solo_traveller nl
6
2026-06-30 via Nuitee