Hotel Flex

Hotels
7.8 (1911 reviews)
Naka-ku Kaminobori-cho 7-1 , Hiroshima , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Massage services
Non-smoking throughout
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable stay
Cons:
Cleanliness issues
Small room size
Limited food options

Categories

Cleanliness
7.3
Some reviews mentioned cleanliness issues needing more attention.
Service
8.3
Consistently noted friendly and helpful staff in the reviews.
Location
8.8
Multiple reviews highlighted the excellent central location near transport.
Room Quality
7.3
Comments about small and older rooms but still comfortable.
Amenities
7.8
Good availability of amenities mentioned positively.
Value for Money
7.8
Value seems to align well with the price point according to reviews.
Food and Beverage
7.8
Breakfast received positive mentions, but some reviews noted areas for improvement.
Overall Experience
7.3
Generally positive experiences with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:50

Property Description

Luxurious Riverside Location
Hotel Flex, situated by the Kyobashi Riverside, provides a perfect blend of convenience and comfort for its guests. Enjoy modern air-conditioned rooms with free internet access, TV, and attached bathroom, all within an entirely non-smoking property.

Dining with a View and Relaxation
Indulge in a culinary experience at the hotel's restaurant and cafe that offer stunning views of the river. Unwind with massage services or take care of laundry needs with the convenient coin-operated laundry facility.

Proximity to Key Attractions
With a prime location near JR Hiroshima Station, Hotel Flex offers easy access to popular sites such as Hiroshima Peace Memorial Park, Manga Library-Museum, and Hiroshima Castle. Explore the city with unparalleled ease during your stay.

Ready to experience the perfect blend of comfort and convenience at Hotel Flex? Book now to secure your unforgettable stay.

Important information:

Please contact the property in advance if you intend to send luggage to the hotel before arrival and be aware of the of the following;
-check-in date should be written on the luggage
-specify arrival date of luggage to be within the morning of your check-in date

The below luggage will not be accepted
-arrived 2 days prior to check-in date
-luggage sent as cash on delivery
-refrigerated or frozen products
-oversize baggage that will not fit into the room
-animals
※ the property will not be liable for any damages caused to sent luggage (ie: broken bottles etc)

Please note, the hotel entrance will be closed from 01:00 to 06:00. To enter the hotel during these hours please ring the doorbell, which will notify the staff.

Please note that the property operates a centrally controlled air conditioning system. Guests are not able to control the room temperature of their rooms.

Please note, there are 2 locations for off-site parking. Both off-site parking locations are available on a first-come, first-served basis. Prices and available times vary. The height limit at both off-site parking areas is 6.6 feet. Please contact the property directly regarding parking hours and applicable fees.

Please note halal food is not available at this accommodations.

Please note, this is strictly a nonsmoking property. Cigarets, electronic cigarets and heat-not-burn tobacco products are all strictly prohibited throughout this property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1300 per day.

Location

Guest Reviews

7.8
Based on 1911 reviews
Cleanliness: 7.3
Service: 8.3
Location: 8.8
Room Quality: 7.3
Amenities: 7.8
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 7.3
C
Claudia Eleonora • solo_traveller • it
8
2026-05-23 • via Nuitee
D
Dannis • solo_traveller • nl
10
2026-05-22 • via Nuitee
C
Caroline • solo_traveller • de
8
2026-05-22 • via Nuitee
M
Maddison • couple • au
10
Great stay near Hiroshima station.
Pros:

Great location. Close walk to Hiroshima station. Staff were very friendly. Great amenities, including heated eye mask, slippers and robe, toothbrush, wash cloth, drink service in morning. Rooms were very clean with a nice bathroom, great view, lights and charging outlets next to bed, and a fridge. There is also a cafe in the reception area with really yummy pizzas.

2026-05-22 • via Nuitee
Y
YUHI • solo_traveller • jp
10
コスパ的には最強です。
Pros:

駅近い、スタッフ優しかった

Cons:

清掃が雑かなって思いました。

2026-05-21 • via Nuitee
V
Vincent • couple • fr
8
Pros:

Bon rapport qualité prix, petit déjeuner inclus plutôt bon

2026-05-21 • via Nuitee
Q
Quentin • solo_traveller • fr
8
Bon séjour
Pros:

Confortable personnel irréprochable

Cons:

proximité avec une route principale un peu bruyant

2026-05-20 • via Nuitee
M
Miroslav • solo_traveller • cz
9
2026-05-20 • via Nuitee
生地 • solo_traveller • jp
7
Pros:

広いお部屋でした。朝食付きでしたが、

Cons:

Wi-Fiがいまいち

2026-05-20 • via Nuitee
S
Sylvie • solo_traveller • fr
8
Pros:

Hotel bien situé.
Très bon rapport qualité prix
Terrasse extérieure permettant de prendre le petit déjeuner au bord de l'eau.
Très calme

2026-05-19 • via Nuitee
D
De Carvalho • couple • cl
10
Muy recomendable
Pros:

Muy cercano a la Estación de Trenes de Hiroshima. Lindas vistas. Personal muy amable.

Cons:

-

2026-05-19 • via Nuitee
P
Philipp • solo_traveller • de
9
Pros:

Great service and very friendky staff

2026-05-19 • via Nuitee
Y
YIMING • solo_traveller • tw
10
2026-05-19 • via Nuitee
S
Sujatha • solo_traveller • in
8
2026-05-18 • via Nuitee
Y
Yoshiko • solo_traveller • jp
9
2026-05-17 • via Nuitee
S
Stella Victoria • solo_traveller • nl
10
Pros:

Staff are extra helpful. They helped us well with arranging luggage delivery.

Free morning drinks.

Good location: located near the main Hiroshima station and is along the canal.

2026-05-17 • via Nuitee
Q
Quinn • couple • ca
10
2026-05-17 • via Nuitee
L
Luka • solo_traveller • si
8
2026-05-17 • via Nuitee
J
John • couple • gb
8
Good value and efficient
Pros:

Very good value. Close to station. Helpful staff. Free tea and coffee.

Cons:

Tiny bedroom for the two of us (although normal by Japanese standards!). Next time we would pay a but more and get a bigger room.

2026-05-16 • via Nuitee
K
Krzysztof • solo_traveller • pl
7
2026-05-16 • via Nuitee