Hotel Flex

Hotels
7.8 (2067 reviews)
Naka-ku Kaminobori-cho 7-1 , Hiroshima , JP
+81 82-223-1000

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable stay
Cons:
Cleanliness issues
Small room size
Limited food options

Categories

Cleanliness
7.3
Some reviews mentioned cleanliness issues needing more attention.
Service
8.3
Consistently noted friendly and helpful staff in the reviews.
Location
8.8
Multiple reviews highlighted the excellent central location near transport.
Room Quality
7.3
Comments about small and older rooms but still comfortable.
Amenities
7.8
Good availability of amenities mentioned positively.
Value for Money
7.8
Value seems to align well with the price point according to reviews.
Food and Beverage
7.8
Breakfast received positive mentions, but some reviews noted areas for improvement.
Overall Experience
7.3
Generally positive experiences with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:50

Property Description

Luxurious Riverside Location
Hotel Flex, situated by the Kyobashi Riverside, provides a perfect blend of convenience and comfort for its guests. Enjoy modern air-conditioned rooms with free internet access, TV, and attached bathroom, all within an entirely non-smoking property.

Dining with a View and Relaxation
Indulge in a culinary experience at the hotel's restaurant and cafe that offer stunning views of the river. Unwind with massage services or take care of laundry needs with the convenient coin-operated laundry facility.

Proximity to Key Attractions
With a prime location near JR Hiroshima Station, Hotel Flex offers easy access to popular sites such as Hiroshima Peace Memorial Park, Manga Library-Museum, and Hiroshima Castle. Explore the city with unparalleled ease during your stay.

Ready to experience the perfect blend of comfort and convenience at Hotel Flex? Book now to secure your unforgettable stay.

Important information:

Please contact the property in advance if you intend to send luggage to the hotel before arrival and be aware of the of the following;
-check-in date should be written on the luggage
-specify arrival date of luggage to be within the morning of your check-in date

The below luggage will not be accepted
-arrived 2 days prior to check-in date
-luggage sent as cash on delivery
-refrigerated or frozen products
-oversize baggage that will not fit into the room
-animals
※ the property will not be liable for any damages caused to sent luggage (ie: broken bottles etc)

Please note, the hotel entrance will be closed from 01:00 to 06:00. To enter the hotel during these hours please ring the doorbell, which will notify the staff.

Please note that the property operates a centrally controlled air conditioning system. Guests are not able to control the room temperature of their rooms.

Please note, there are 2 locations for off-site parking. Both off-site parking locations are available on a first-come, first-served basis. Prices and available times vary. The height limit at both off-site parking areas is 6.6 feet. Please contact the property directly regarding parking hours and applicable fees.

Please note halal food is not available at this accommodations.

Please note, this is strictly a nonsmoking property. Cigarets, electronic cigarets and heat-not-burn tobacco products are all strictly prohibited throughout this property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 2067 reviews
Cleanliness: 7.3
Service: 8.3
Location: 8.8
Room Quality: 7.3
Amenities: 7.8
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 7.3
H
hijikawa • solo_traveller • jp
7
Pros:

静かなこと

Cons:

枕や寝具が残念

2026-09-19 • via Nuitee
Y
yoshihiro • solo_traveller • jp
7
全体的には良い印象です。
Pros:

川沿いテラス席での朝食が大変快適でした。

Cons:

空調のスイッチを切ってもなんとなく部屋が寒く、辛かったです。お腹を壊しました。

2026-09-19 • via Nuitee
I
IlariaA • solo_traveller • it
9
Expectations exceeded
Pros:

Even thought the room was very small, it was well organized and I could move freely and open my luggage without problems. Everything was well cleaned and every morning they would make my bed without me asking. Check-in was effortless and the staff helpful.
I loved the mattress and sheets. I would never leave my bed, so confortable it was! 😂
Every morning they had free drinks for everyone, and I could just fill my cup and drink it on the go. Soooo appreciated!!

Cons:

Nothing I guess.

2026-09-18 • via Nuitee
R
Robinson • solo_traveller • es
10
2026-09-18 • via Nuitee
R
Ruubino • extended_group • in
9
2026-09-17 • via Nuitee
S
Sayaka • solo_traveller • jp
8
とてもよかったです！また利用したいです。
Pros:

部屋がきれいでタオルも替えの分を用意してもらえてよかった。

Cons:

ベッドが少し寒かった。ベッドと机の間が狭かった。

2026-09-17 • via Nuitee
B
Blanca • family_with_children • es
9
Recomendada
Pros:

Muy buena ubicación, céntrico y con una relación calidad-precio excelente. Habitaciones pequeñas pero bien equipadas. ¡Muy recomendable!

Cons:

Las habitaciones son pequeñas y el desayuno tiene poca variedad, ya que siempre es prácticamente lo mismo.

2026-09-17 • via Nuitee
P
Paulo Miguel • family_with_children • pt
10
hotel muito simpático com uma excelente esplanada e uma excelente vista
Pros:

hotel muito simpático com uma excelente esplanada e uma excelente vista

Cons:

quarto um pouco pequeno

2026-09-15 • via Nuitee
M
masayuki • solo_traveller • jp
9
2026-09-14 • via Nuitee
M
Marie Noelle • solo_traveller • fr
8
Pros:

La grande chambre, le lit confortable et la bonne situation

Cons:

Rien

2026-09-14 • via Nuitee
A
Antonio • couple • be
8
Pros:

El hotel está a unos minutos a pie o en taxi de la estación de Hiroshima y situado a orillas de uno de los brazos del río que pasa por la ciudad, con buenas vistas desde la habitación o desde la terrazad del desayuno. Como en todos los hoteles japoneses en que nos alojamos las camas en las habitaciones con 2 camas separadas eran muy anchas, a diferencia de lo que ocurre en otros países dondes las camas en ese tipo de habitaciones suelen ser muy estrechas. El precio fue muy razonable.

Cons:

El desayuno era bastante mediocre, solo te daban un gran trozo de pan y solo podías elegir entre "mantequilla" y "mermelada", tuve que comprar mermelada para poder tomar al menos tostadas con mantequilla y mermelada. El wifi no funcionaba casi en ningún sitio, ni en las habitaciones ni en la sala de desayunos. Por otro lado, pedí poder hacer el check-in un poco más tarde la temprana hora de 10h00 y me dijeron que tendría que pagar un suplemento incluso por salir media hora más tarde. Me pareció todo muy rígido.

2026-09-14 • via Nuitee
銘光 Ming-Kuang • couple • tw
9
床墊徧軟，但睡得還不錯。個人希望床墊支撐性再強一點會更好。 入住的雙床房，有大片的落地窗，早晨起床後可以看到街道上趕著上班，上學的人們。晚上回到飯店，坐在窗前，吃水果，零食，看著河景也很放鬆。
Pros:

地點離廣島車站，走路約7～8分鐘，Hotel樓下10公尺內就有Family Mart，距離200～300公尺有Wants超市，非常便利。

Cons:

衞浴設備空間略小，但算是日本常見規格，正常使用沒有問題。

2026-09-13 • via Nuitee
M
Mark Julius • solo_traveller • es
8
Pros:

Ubicación y trato del personal

Cons:

Un poco viejo las habitaciones

2026-09-12 • via Nuitee
H
hiroki • solo_traveller • jp
7
　まずまず
Pros:

　室内の　照明が　もっと明るければ………
川べりカフェは、良いと思います。

2026-09-11 • via Nuitee
F
Fromont 06 • solo_traveller • fr
10
2026-09-11 • via Nuitee
K
KK008 • solo_traveller • hk
8
Pros:

Delicious breakfast, comfortable outdoor environment

2026-09-10 • via Nuitee
U
ulises • solo_traveller • de
10
Cons:

Frühstück relativ mager.

2026-09-09 • via Nuitee
M
Marc • solo_traveller • es
10
Pros:

Todo

2026-09-07 • via Nuitee
田川 • solo_traveller • jp
7
2026-09-06 • via Nuitee
Y
YOHEI • extended_group • jp
8
良し
Pros:

朝食のロケーションが良かった

2026-09-06 • via Nuitee