Norton House Hotel & Spa, Edinburgh

Hotels
8.9 (975 reviews)
Ingliston , Ingliston , gb

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent spa facilities
Cons:
Limited restaurant menu
Cleanliness issues
High price expectations

Categories

Cleanliness
7.99
Comments indicated issues with cleanliness, especially in the spa area.
Service
9.46
Staff received high praise for their friendliness and service quality.
Location
9.5
Great location mentioned multiple times, near the airport and park.
Room Quality
8.45
Rooms generally comfortable, but some older buildings show wear.
Amenities
8.98
Strong sentiment regarding spa facilities and pools, but some accessibility concerns.
Value for Money
8.44
Some reviews mentioned the pricing felt high for what was offered.
Food and Beverage
8.99
Food quality was praised, though some menu limitations noted.
Overall Experience
9.36
Despite some negative points, the overall stay was enjoyed by many.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:37

Property Description

Luxurious Victorian Mansion Setting
Norton House Hotel & Spa, Edinburgh, nestled in a Victorian mansion surrounded by 55 acres of lush grounds, offers a serene escape just a short drive from Edinburgh city and the airport.

Pampering Spa and Wellness Facilities
Indulge in the luxury spa with a sauna, steam room, hydrotherapy pool, swimming pool, fully equipped gym, and rejuvenating treatment rooms for the ultimate relaxation experience.

Culinary Delights and Elegant Dining
Savor traditional British cuisine at The Brasserie, and enjoy classic cocktails and afternoon teas at The Glass Lounge, all while immersed in the charm of this historic property.

Book your stay at Norton House Hotel & Spa for a blissful retreat with top-notch amenities and exceptional service.

Important information:

Guests are advised to book restaurant tables and spa treatments in advance, to avoid disappointment.

When booking more than 5 rooms, different policies and/or supplements may apply. The hotel will contact guests regarding this.

The property has a limited number of dog-friendly rooms available, which are offered on a first come, first served basis and are subject to extra fees. Please inform us at the time of booking if you will be staying with a dog. We will confirm the availability of a dog friendly room within 24 hrs of the booking being made. If no dog friendly rooms are available, we will refund your booking. A maximum of 2 dogs per room can be accommodated.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 975 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 8.99
Overall Experience: 9.36
K
keren family_with_children it
10
Pros:

מלון כייפי ומפנק מאוד.

2026-05-30 via Nuitee
D
Daniel solo_traveller us
9
Enjoyed the amazing Spa amenities to include the choice of steam or red sauna.
Pros:

Location was key for us as we had to board an early morning plane. less than 10 minutes away from our car return and airport.

Cons:

No doubt the property and Location were ideal. Nature was absolute Scotland, and the staff did their job. What would have made this exceptional property even better would’ve been if the staff enjoyed there job-I felt as if they were a bit annoyed no matter how pleasant we were.

2026-05-29 via Nuitee
S
Shaun solo_traveller hk
9
2026-05-27 via Nuitee
D
Daniel couple ch
8
Très bon séjour
Pros:

Repas excellent merci à la cuisine. Chambre confortable, calme, propre. Emplacement pratique 10min airport, magnifique parc. Personnel serviable. sympathique, compétent.

2026-05-26 via Nuitee
K
Karen family_with_children us
3
Room was dirty.
Pros:

The dining room service was very good.

Cons:

The room was dirty!! The sheets were dirty, the floor was dirty and the upholstery on the room's chair was dirty.

2026-05-26 via Nuitee
G
Gwenaelle family_with_children fr
9
Séjour court mais idyllique
Pros:

Tout
Le cadre, le personnel, les équipements, l’emplacement

Cons:

Rien

2026-05-25 via Nuitee
J
Justine solo_traveller gb
9
Quality spa hotel, easy to access with a sense of being in the country
Pros:

Friendly welcome. Traditional and modern areas to the hotel, both well maintained. We had an accessible room because we wanted a twin rather than a double. This was very spacious with a balcony overlooking a field and a large horse chestnut tree and it was very pleasant to sit in comfy armchairs with the balcony doors open and relax with the view. We enjoyed a half-hour walk through the woods and fields.
Loved the complementary gym and spa facilities and had a fantastic head neck and shoulder massage (additional cost).
Dinner in the restaurant was excellent and we were glad we had booked in advance. Breakfast the next day was one of the best I have experienced in a hotel. We sat outside in the sun with our coffees before checking out which was lovely to be able to do.

Cons:

The location is nice but you are close to the airport.
Something should be done to improve the 'pond' outside the pool area.
We were woken early by a makeup artist coming to the wrong room!

2026-05-25 via Nuitee
M
Meghan couple us
10
We had a great stay and loved the location of the hotel. Staff was super helpful and friendly. Food was great!
2026-05-24 via Nuitee
B
Brandon couple us
9
2026-05-21 via Nuitee
J
John couple gb
10
2026-05-20 via Nuitee
E
Emma couple gb
5
Lovely
Pros:

Location, pleasant and staff

Cons:

The room we got was right beside the laundry storage and we had a dog so our dog was unsettled with the noise so barked. We would have been better at a different room.

2026-05-19 via Nuitee
M
Margaux family_with_children fr
8
Pros:

Très beau bâtiment

Cons:

Ascenseur en panne

2026-05-17 via Nuitee
A
Alistair couple gb
10
Excellent rural location only a short distance from central Edinburgh
Pros:

Excellent breakfast with very good quality of food and service plus choice of venues with central service area

2026-05-16 via Nuitee
C
Constance couple us
10
Great location for an easy trip to car rental and airport
Pros:

Near the airport, but still feels rural. Sheep, trees, grassy hills and pretty views. Rooms were very nice and well equipped.

Cons:

So many things, include an upcharge like use of the pool and spa. Or breakfast.

2026-05-11 via Nuitee
N
Noemie solo_traveller fr
5
Pros:

La piscine, salle de sport

Cons:

Chambre a coté de la porte du couloir, tres bruyant
Organisation de mariage dans l'etablissement ce qui a entrainé du bruit dans le jardin toute la soirée

2026-05-03 via Nuitee
C
Carrie family_with_children us
8
Cute place, nice food, but we had no hot water in the room.
Pros:

The food was excellent, and the pool/hot tub/sauna were nice, and included at no extra charge

Cons:

Our room had no hot water. I showered at the spa, but my daughter took a cold shower in the room. We were only staying the one night. I told the reception desk about the problem in the morning, and only received a 'sorry', but no discount on the stay. Hot water is expected at a fine hotel.

2026-04-30 via Nuitee
couple za
7
2026-04-30 via Nuitee
couple ca
10
2026-04-29 via Nuitee
G
Gilles family_with_children fr
10
2026-04-28 via Nuitee
C
Catherine couple ca
9
Great place to stay. Close to Edinburgh airport
Pros:

Quiet, well appointed hotel. Well above average amenities

2026-04-27 via Nuitee