Norton House Hotel & Spa, Edinburgh

Hotels
8.9 (1207 reviews)
Ingliston , Ingliston , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent spa facilities
Cons:
Limited restaurant menu
Cleanliness issues
High price expectations

Categories

Cleanliness
7.99
Comments indicated issues with cleanliness, especially in the spa area.
Service
9.46
Staff received high praise for their friendliness and service quality.
Location
9.5
Great location mentioned multiple times, near the airport and park.
Room Quality
8.45
Rooms generally comfortable, but some older buildings show wear.
Amenities
8.98
Strong sentiment regarding spa facilities and pools, but some accessibility concerns.
Value for Money
8.44
Some reviews mentioned the pricing felt high for what was offered.
Food and Beverage
8.99
Food quality was praised, though some menu limitations noted.
Overall Experience
9.36
Despite some negative points, the overall stay was enjoyed by many.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:37

Property Description

Luxurious Victorian Mansion Setting
Norton House Hotel & Spa, Edinburgh, nestled in a Victorian mansion surrounded by 55 acres of lush grounds, offers a serene escape just a short drive from Edinburgh city and the airport.

Pampering Spa and Wellness Facilities
Indulge in the luxury spa with a sauna, steam room, hydrotherapy pool, swimming pool, fully equipped gym, and rejuvenating treatment rooms for the ultimate relaxation experience.

Culinary Delights and Elegant Dining
Savor traditional British cuisine at The Brasserie, and enjoy classic cocktails and afternoon teas at The Glass Lounge, all while immersed in the charm of this historic property.

Book your stay at Norton House Hotel & Spa for a blissful retreat with top-notch amenities and exceptional service.

Important information:

Guests are advised to book restaurant tables and spa treatments in advance, to avoid disappointment.

When booking more than 5 rooms, different policies and/or supplements may apply. The hotel will contact guests regarding this.

The property has a limited number of dog-friendly rooms available, which are offered on a first come, first served basis and are subject to extra fees. Please inform us at the time of booking if you will be staying with a dog. We will confirm the availability of a dog friendly room within 24 hrs of the booking being made. If no dog friendly rooms are available, we will refund your booking. A maximum of 2 dogs per room can be accommodated.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 1207 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 8.99
Overall Experience: 9.36
S
Sylvie couple fr
8
Le personnel du spa bar et restaurant au top
Pros:

Le spa , le dîner le confort de la chambre

Cons:

La qualité de l accueil à la réception a l arrivée et au départ
Aucun effort pour paraître plus claire la personne lors de notre départ était limite « foutage de gueule » parce que l on voulait nous faire payer des
Prestations de massages déjà réglées au spa
Néanmoins bon moment au bar et au restaurant (de qualité )ainsi qu au spa le service était à la hauteur des prétentions de cet établissement ce qui n est pas le cas de la réception ou les gens ne sont ni sympathiques ni explicites et lorsque je lui ai demandé d être un peu plus claire ou de changer de
Mot pour que je puisse comprendre de quoi il s agissait, elle m a répondu qu elle n allait pas en France contrairement à moi qui venait en ecosse donc à moi de me débrouiller
Bravo 🎉 merci 🙏 super service client

2026-08-29 via Nuitee
K
Katie solo_traveller ie
10
2026-08-29 via Nuitee
A
Amy couple us
10
Beautiful, immaculate, relaxing facility near the airport, yet out in the country at the same time.
Pros:

We needed a hotel near the airport for a next-morning flight but this hotel could be a destination in its own right. The facilities are gorgeous, immaculate and spacious. Although we had come from the Highlands, and were not spending time in Edinburgh this time, you could easily stay here as a retreat and take the bus or taxi in to the city for the day. There are walking paths and a pool so we had a wonderful relaxing afternoon before flying out the next day.

Cons:

It was all great.

2026-08-29 via Nuitee
I
Ian couple gb
10
2026-08-29 via Nuitee
J
Jordon family_with_children gb
10
Pros:

Lovely grounds and building.

Cons:

Nothing

2026-08-29 via Nuitee
K
Katie solo_traveller ie
10
2026-08-29 via Nuitee
B
Bryan couple ca
7
Je ne recommande pas
Pros:

Près de l’aeroport

Cons:

Chambre bruillante, température élevée dans la chambre et nous ne pouvions pas ouvrir nos fenêtres sans avoir les odeurs des cheminées des cuisines. Nous avons très mal dormi. Très décevant pour 420 Livres Sterling!

2026-08-29 via Nuitee
B
Bernhard couple de
8
2026-08-28 via Nuitee
D
Debra couple gb
10
Pros:

Loved it so much

2026-08-28 via Nuitee
M
Momofish solo_traveller us
10
Pros:

The grounds are spectacular! The rooms are well appointed.

Cons:

The shower tub combo is quite high to step into and the "non-slip" matt wasn't stuck down making entry and exiting quite dangerous: my husband hurt his ankle and I got a huge bruise near my knee.

2026-08-28 via Nuitee
C
Claire extended_group gb
10
wonderful, relaxing weekend
Pros:

had the best sleep ever!

2026-08-27 via Nuitee
J
Johanna couple se
7
Beautiful place, nice staff, breakfast not so great.
Pros:

Nice pool, beautiful surroundings, dog friendly, nice staff.

Cons:

Not enough breakfast options. Bathroom not great (low water pressure, clogged drain, slippery tub).

2026-08-27 via Nuitee
M
Michael couple gb
8
All in all a very pleasant stay, staff were excellent
Pros:

Location, main hotel facilities, staff were excellent in every respect

Cons:

Room a little tired, could have done with better facilities, better shower (very limited on space) coffee machine

2026-08-27 via Nuitee
P
Patricia solo_traveller de
8
Pros:

Hervorzuheben ist die gute Lage zum Airport. In nur 10 min ist man am Flughafen aber auch bei guten Restaurants in der Umgebung.
Der Wellnessbereich ist definitiv ok und nach einem Trip durch die Highlands ein schönes Ende der Reise, allerdings kommt das Level nicht an deutsche Wellness-Ressorts ran. Das Zimmer und Bett war definitiv das komfortableste auf unserer Reise.

Cons:

Wir haben ein Zimmer mit Bad für Senioren oder Personen mit mobiler Einschränkung erhalten. Nachdem die WC Spülung zu wenig Wasser hatte, ging ich davon aus, dass man die Schnurr neben der Spülung betätigen muss. War aber der Notruf. ;-) Solche Zimmer sollten m.E. nur auf Anfrage vergeben werden. Auch fanden wir das dass Hotel etwas in die Jahre gekommen ist.

2026-08-26 via Nuitee
F
Frederique family_with_children gb
8
Pros:

The building and grounds are beautiful. Our suite was very spacious. Breakfast was good. The location is excellent especially if you are going to an event at the showground-we were able to walk there and back. The spa pool is great and beds very comfortable.

A special mention to Nathan the young man who showed us to our room. He was very helpful and provided top service with a smile.

Cons:

The staff at reception and restaurant were professional but not particularly friendly or smiling.
Our suite overlooked the car park, which perhaps was indicated in the booking and I missed.

2026-08-26 via Nuitee
S
Sarah extended_group gb
8
2026-08-26 via Nuitee
K
Kevin couple gb
9
very nice place to stay in a great location
Pros:

It was clean, the food we had was excellent. Location was great for the gig we were attending

Cons:

Nothing

2026-08-26 via Nuitee
L
Lukasz solo_traveller pl
10
2026-08-25 via Nuitee
I
Iain Burgoyne solo_traveller gb
9
Pros:

Comfortable beautiful room with good facilities, staff are very friendly and helpful. Breakfast was good value with an excellent selection.

2026-08-25 via Nuitee
L
Lorna extended_group gb
9
Was a lovely one-nighter in perfect location for the gig at Ingleston.
Pros:

Great location, lovely breakfast and decent beds.

Cons:

Cleanliness could have been better - few small niggles. A dirty cup and spoon, an unclean toilet. Nothing major. Definitely need proper sockets beside the bed too - we all have things to charge overnight!

2026-08-25 via Nuitee