Hotel Neue Post I self check-in

Hotels
8 (2078 reviews)
Maximilianstraße 15 , Innsbruck , AT

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Hiking
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Room heating issues
Small bathrooms
Aging facilities

Categories

Cleanliness
7.96
Guests reported good cleanliness overall, although some mentioned issues with heating.
Service
8.43
Guests praised the friendliness and helpfulness of the staff.
Location
8.47
Multiple reviews highlight the excellent location of the hotel.
Room Quality
7.42
Several comments on room size and comfort, deemed average with some issues noted.
Amenities
7.95
Amenities like breakfast and self-check-in were positively noted.
Value for Money
7.91
The perceived value was good considering location and services offered.
Food and Beverage
7.96
Breakfast received positive feedback, though some guests noted areas for improvement.
Overall Experience
7.93
Mixed reviews overall but generally positive experiences reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:49

Property Description

Historic Art Nouveau Charm
Hotel Neue Post, a gem in Innsbruck, boasts Art Nouveau architecture and a prime location near key attractions like the Golden Roof and Bergisel Ski Jump.

Luxurious Room Features
Indulge in modern comfort with flat-screen TVs, elegant marble bathrooms, and picturesque mountain views from upper floor rooms.

Convenient Amenities
Stay connected with complimentary WiFi and explore the city effortlessly with the hotel's proximity to Innsbruck Main Train Station and other popular landmarks.

Experience the perfect blend of history and luxury at Hotel Neue Post. Book your stay now for an unforgettable Innsbruck getaway.

Important information:

If invalid means of payment are specified, or means of payment without sufficient funds, processing fees of min. € 10,- will be charged

Smoking on site will incur an additional charge of EUR 250.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 2078 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
B
Bernhard • solo_traveller • ch
8
2026-10-31 • via Nuitee
V
Vanghetti • couple • it
8
2026-10-30 • via Nuitee
W
Walter • couple • ch
9
2 Nächte und 3 Tage in Innsbruck, Super Lage, Parkhaus ganz nah, ideal um zu Fuss oder mit Bus/Tram die Stadt zu erk
Pros:

Gutes Hotel an perfekter Lage.

Cons:

Nichts

2026-10-27 • via Nuitee
A
Arne • family_with_children • de
7
2026-10-26 • via Nuitee
A
Andrea • couple • at
8
Pros:

Die Lage war super. Ideal für ein Kurzurlaub!

2026-10-25 • via Nuitee
A
Andres • couple • us
10
Pros:

Patricia was extremely friendly and welcoming!!!
She make our state more then pleasant we recommend 100 %!!

2026-10-23 • via Nuitee
W
Wolfgang • couple • at
8
2026-10-22 • via Nuitee
U
Ursula • couple • de
9
Empfehlenswert
Pros:

Sehr nettes Personal, leckeres Frühstück im Wintergarten mit Blick auf die Berge, kurze Wege zu allen Sehenswürdigkeiten.

2026-10-19 • via Nuitee
M
Martin • couple • us
10
Innsbrook comfortable place in a beautiful environment!
Pros:

We loved innsbrook, and our room was great, beautiful place.

2026-10-18 • via Nuitee
J
Juergen • solo_traveller • de
9
2026-10-16 • via Nuitee
D
Deborah • solo_traveller • us
10
Pros:

My husband & I were on a tour when he got sick & had to be hospitalized. I am a stranger to Austria & stayed at the hotel alone for 8 days while my husband was in the hospital being treated for a blood infection. The hotel staff was very accomodating, helpful and compassionate. They assisted & helped guide me with my reservations. I highly recommend this hotel.

2026-10-16 • via Nuitee
S
Simone • couple • at
5
2026-10-15 • via Nuitee
U
Ubaldo • couple • us
7
Economic place to stay.
Pros:

The location is good, you can walk to the center and to the main train station.

Cons:

The wifi was really bad. No fridge or minibar in the room. The hotel needs remodeling , it looks old

2026-10-13 • via Nuitee
S
Stefan • solo_traveller • ch
8
2026-10-11 • via Nuitee
M
Marianne • couple • se
7
2026-10-11 • via Nuitee
G
Gerald • couple • at
8
Sehr schönes und gut gelegenes Stadthotel
Pros:

Die Lage zur Innsbrucker ist sehr gut und beträgt maximal 10 Gehminuten.
Das Frühstücksbuffet ist sehr gut, der Frühstücksraum ist zum Teil eine Art Wintergarten, der sehr gemütlich ist.
Das Hotel selbst ist ein wunderschöner Altbau, jedoch in moderner Form.

Cons:

Unser Zimmer war ein geräumiges Eckzimmer, direkt an einer Kreuzung gelegen. In dieser Nacht war offensichtlich ein Bike- und Tuningtreffen. Es war lange ein Höllenlärm. Die direkt gegenüber situierte Polizeiinspektion hat dieses Ereignis ignoriert.
Es war wahrscheinlich nur ein temporäres Ereignis, wir würden aber trotzdem nur mehr ein Zimmer in der Nebenstraße nehmen.

2026-10-11 • via Nuitee
H
Hee Jeong • couple • at
5
2026-10-11 • via Nuitee
F
FU • extended_group • cn
8
2026-10-10 • via Nuitee
M
Melanie • couple • ch
9
2026-10-10 • via Nuitee
A
Anne • solo_traveller • de
9
Pros:

Self-CheckIn möglich, zentral aber ruhig gelegen, Universität fußläufig erreichbar. Sehr leckeres nepalesisches Restaurant in der Nachbarschaft.

Cons:

-

2026-10-08 • via Nuitee