Boutique Hotel Zach

Hotels
8.7 (5563 reviews)
Wilhelm-Greil-Straße 11 , Innsbruck , at
+43 512 589667

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Great location
Cons:
High room prices
Inconsistent room quality

Categories

Cleanliness
8.91
Rooms were described as clean in several reviews.
Service
9.38
Multiple comments on friendly and helpful staff.
Location
9.42
Excellent location with proximity to city centers and attractions.
Room Quality
7.87
Mixed sentiments; some rooms described as dated and uncomfortable.
Amenities
8.4
Basic amenities noted, with some absence of items like a mini bar.
Value for Money
7.36
Many found the room prices high compared to the quality.
Food and Beverage
9.41
Breakfast praised highly for variety and quality.
Overall Experience
8.88
Mostly positive with some aspects needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:01

Property Description

Convenient Location

Hotel Zach, renovated in 2016, is nestled in a quiet side street just a short stroll away from Innsbruck’s Old Town and the Main Train Station, offering easy access to the city's attractions.

Comfortable Accommodation

Each room at Zach Hotel boasts bright wooden furniture, cable TV, work desk, and a private bathroom, ensuring a cozy and relaxing stay for every guest.

Delightful Amenities

Guests can start their day with a delicious breakfast buffet featuring fresh fruits and traditional Tyrolean bacon. The hotel also provides a fitness room, a charming courtyard with a seating area, and a smoking corner for relaxation.

Experience comfort and convenience at Hotel Zach - book your stay now for an unforgettable Innsbruck getaway.

Important information:

Guests arriving after 08:00pm are kindly requested to inform the hotel in advance. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found in the booking confirmation. The hotel will then provide guests an access code to enter the building, and the key will be deposited in a safe in an envelope at the reception. Check-in will be done the next day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 16 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for € 25 per person per night when using an existing bed.
    People 4 years old and over stay for € 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 5563 reviews
Cleanliness: 8.91
Service: 9.38
Location: 9.42
Room Quality: 7.87
Amenities: 8.4
Value for Money: 7.36
Food and Beverage: 9.41
Overall Experience: 8.88
J
Jasmin • couple • at
8
2026-07-25 • via Nuitee
J
Jeanine • solo_traveller • ch
9
Sehr angenehmer Aufenthalt. Komme gerne wieder.
Pros:

Zentral gelegenes Hotel. Das Personal war sehr nett. Die Zimmer ruhig und gemütlich. Frühstücksbuffet lässt keine Wünsche offen.

2026-07-23 • via Nuitee
S
Shenhui • extended_group • cn
10
完美的酒店
Pros:

位置好，离火车站和老城都很近。
房间很新，全景套房设施齐全，空调非常给力，面积应该不止标的20平米，三个人还挺宽松的。厨房消耗品也很全，连百洁布，洗洁精，抹布都有。
工作人员都很友好热情。
早饭丰盛。

2026-07-23 • via Nuitee
B
Bregje • solo_traveller • nl
8
2026-07-22 • via Nuitee
H
Hilde • couple • be
8
2026-07-22 • via Nuitee
D
Danielle • solo_traveller • us
4
2026-07-22 • via Nuitee
M
Maria • couple • us
9
We had a good time and enjoyed our stay.
Pros:

Great location, friendly staff, good breakfast.

Cons:

Bed was a little hard, shade didn’t work in one of our rooms. It was difficult to get into the parking spot because of another car not related to the hotel. Shower was a bit small.

2026-07-22 • via Nuitee
L
Lenka • extended_group • cz
7
2026-07-22 • via Nuitee
K
Klarissa • couple • at
9
2026-07-22 • via Nuitee
K
Kamil • solo_traveller • pl
9
Udany pobyt
Pros:

Bliskość hotelu do atrakcji oraz centrum miasta
Pokój z widokiem na Alpy
Bardzo miła i pomocna obsługa
Smaczne i różnorodne śniadania
Bliska odległość do parkingu
Czystość w pokoju

2026-07-20 • via Nuitee
J
Julie • solo_traveller • us
10
Pros:

The location was close to the bus and train stops and also a short distance from shopping and restaurants. The rooms.were spacious and quiet. I really liked the after hours door to enter which was a great safety feature. The breakfast was delicious as well!

2026-07-20 • via Nuitee
T
Tesař • solo_traveller • cz
9
Hotel na úrovni.
Pros:

Snídaně vynikající, personál velmi ochotný a příjemný. Hotel je na úrovni. Příjemný, čistý pokoj se vším k práci i odpočinku.

Cons:

Klimatizace nedostatečně reagovala na okolní teplotu a v noci bylo opravdu teplo, musel jsem nakonec větrat oknem.

2026-07-20 • via Nuitee
B
Birgitte • family_with_children • dk
8
Pros:

Rigtig god betjening i receptionen. Virkelig god betjening i restauranten. Vi blev glædelig overrasket over, at hotellet havde reserveret i bord til os 4, da vi kom ned til morgenmaden. Meget opmærksomt personale.

2026-07-20 • via Nuitee
P
PIETRO • family_with_children • it
8
2026-07-20 • via Nuitee
A
Arbab • solo_traveller • us
9
Excellent location, responsive front desk staff, very clean.
Pros:

Great location. A few minutes walk from the train station. Very central.

Cons:

Without air conditioning, in hot summer nights it can become uncomfortable. But, I can also understand why the might not want to have it and make matters worse.

2026-07-19 • via Nuitee
R
Roman • solo_traveller • ch
5
2026-07-19 • via Nuitee
S
Sandra • couple • at
10
2026-07-18 • via Nuitee
I
Iwo Los • solo_traveller • pl
9
Pros:

Perfect location. Friendly and supportive staff. Room with balcony - the view to mountains.

2026-07-18 • via Nuitee
H
Heather • couple • gb
9
Great location, clean and comfortable stay
Pros:

Clean, well located, great staff

Cons:

First floor apartment so quite noisy from street below

2026-07-18 • via Nuitee
J
Jimena • couple • us
10
Pros:

Location room breakfast and reception people

2026-07-17 • via Nuitee