Boutique Hotel Zach

Hotels
8.7 (5619 reviews)
Wilhelm-Greil-Straße 11 , Innsbruck , at

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Great location
Cons:
High room prices
Inconsistent room quality

Categories

Cleanliness
8.91
Rooms were described as clean in several reviews.
Service
9.38
Multiple comments on friendly and helpful staff.
Location
9.42
Excellent location with proximity to city centers and attractions.
Room Quality
7.87
Mixed sentiments; some rooms described as dated and uncomfortable.
Amenities
8.4
Basic amenities noted, with some absence of items like a mini bar.
Value for Money
7.36
Many found the room prices high compared to the quality.
Food and Beverage
9.41
Breakfast praised highly for variety and quality.
Overall Experience
8.88
Mostly positive with some aspects needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:01

Property Description

Convenient Location

Hotel Zach, renovated in 2016, is nestled in a quiet side street just a short stroll away from Innsbruck’s Old Town and the Main Train Station, offering easy access to the city's attractions.

Comfortable Accommodation

Each room at Zach Hotel boasts bright wooden furniture, cable TV, work desk, and a private bathroom, ensuring a cozy and relaxing stay for every guest.

Delightful Amenities

Guests can start their day with a delicious breakfast buffet featuring fresh fruits and traditional Tyrolean bacon. The hotel also provides a fitness room, a charming courtyard with a seating area, and a smoking corner for relaxation.

Experience comfort and convenience at Hotel Zach - book your stay now for an unforgettable Innsbruck getaway.

Important information:

Guests arriving after 08:00pm are kindly requested to inform the hotel in advance. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found in the booking confirmation. The hotel will then provide guests an access code to enter the building, and the key will be deposited in a safe in an envelope at the reception. Check-in will be done the next day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 5619 reviews
Cleanliness: 8.91
Service: 9.38
Location: 9.42
Room Quality: 7.87
Amenities: 8.4
Value for Money: 7.36
Food and Beverage: 9.41
Overall Experience: 8.88
A
Alex solo_traveller it
9
Pros:

Ottima posizione, vicina alla stazione centrale e a pochi passi dal centro della città. Lo staff è molto disponibile e nel complesso la struttura è pulita e ordinata. La camera è spaziosa e confortevole; la colazione è eccellente per varietà e qualità.

2026-09-12 via Nuitee
D
David solo_traveller at
10
2026-09-11 via Nuitee
J
József couple hu
9
2026-09-11 via Nuitee
D
Dr. Jakob solo_traveller de
10
Pros:

Wunderschönes Interieur, überall Freundlichkeit

Cons:

Mir und uns hat alles gefallen... gibt's auch sowas

2026-09-11 via Nuitee
M
Maryna couple ua
10
2026-09-11 via Nuitee
M
MSX84 solo_traveller ch
9
Pros:

Super Lage und gutes Frühstück

Cons:

Angebot für Parking. Evtl. Zusammenarbeit mit anliegenden Parkhäusern. Aber ist nörgeln auf hohem Niveau

2026-09-10 via Nuitee
J
Jürgen solo_traveller at
9
2026-09-10 via Nuitee
I
Irina family_with_children ro
10
2026-09-10 via Nuitee
A
Anusche couple de
9
2026-09-10 via Nuitee
A
Andrea couple it
9
Eccellente scelta
Pros:

MI è piaciuto tutto. La posizione è comodissima anche a piedi dalla stazione e con un trolley al seguito. La camera era grande e ariosa. La pulizia ineccepibile ed anche il bagno era grande e confortevole. La colazione merita 10 e lode con ogni delikatessen disponibile per un perfetto inizio di giornata.

Cons:

Al primo piano la camera è risultata un pò rumorosa la notte per via dell'esposizione sulla via pedonale.

2026-09-10 via Nuitee
P
phillip couple au
9
Great 2 nights in Innsbruck
Pros:

Lovely staff and room, location was perfect
It was special to be greeted by the owner at breakfast

Cons:

Nil

2026-09-10 via Nuitee
S
Safiyeh solo_traveller at
9
Pros:

Mein Aufenthalt im Hotel Zach war insgesamt sehr angenehm. Das Personal war ausgesprochen freundlich und höflich. Das gesamte Hotel war sehr sauber und gepflegt, insbesondere das Badezimmer und die Toilette waren in einem sehr guten und sauberen Zustand.

Auch das Frühstück war ausreichend und sehr gut. Die Auswahl war für einen angenehmen Start in den Tag vollkommen zufriedenstellend.

Einige kleine Verbesserungsmöglichkeiten gibt es dennoch: Im Zimmer hat mir ein Kühlschrank gefehlt. Eine kleine Zahnpasta sowie eine Flasche Wasser als Willkommensgruß wären ebenfalls eine nette Aufmerksamkeit gewesen. Außerdem hatte das Zimmer in der ersten Nacht leider einen etwas unangenehmen Geruch.

Insgesamt habe ich mich jedoch wohlgefühlt und möchte besonders die Freundlichkeit des Personals sowie die Sauberkeit des Hotels positiv hervorheben.

2026-09-10 via Nuitee
P
Paul couple au
10
Pros:

Close to city centre. Staff were friendly and knowledgeable about the town and activities. Car parking was easy. Would definitely stay here again.

2026-09-09 via Nuitee
V
Vesna K. solo_traveller mk
10
2026-09-09 via Nuitee
D
Detlef Engel solo_traveller de
9
2026-09-09 via Nuitee
G
Gloria family_with_children it
9
Pros:

Posizione ottima e centralissima, accoglienza cordiale e preparata anche su consigli turistici. Zone comuni molto curate ed ottima colazione, varia e con servizio efficiente e non invadente.

Cons:

Una sola pecca, forse anche loro non erano pronti a questo caldo e la camera non aveva aria condizionata ma solo un ventilatore, risultava quindi un filo calda di giorno, mentre alla sera con la finestra aperta si stava benissimo.

2026-09-08 via Nuitee
V
Vernon couple gb
10
2026-09-08 via Nuitee
F
Filiz solo_traveller at
9
2026-09-08 via Nuitee
E
Eleftheria couple gr
9
2026-09-08 via Nuitee
A
Andrej solo_traveller si
10
2026-09-07 via Nuitee