Boutique Hotel Zach

Hotels
8.7 (5460 reviews)
Wilhelm-Greil-Straße 11 , Innsbruck , at

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Children allowed

Facilities

Ski storage
Television in common areas
Express check-in
Free wired internet
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Japanese garden
Garage
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Great location
Cons:
High room prices
Inconsistent room quality

Categories

Cleanliness
8.91
Rooms were described as clean in several reviews.
Service
9.38
Multiple comments on friendly and helpful staff.
Location
9.42
Excellent location with proximity to city centers and attractions.
Room Quality
7.87
Mixed sentiments; some rooms described as dated and uncomfortable.
Amenities
8.4
Basic amenities noted, with some absence of items like a mini bar.
Value for Money
7.36
Many found the room prices high compared to the quality.
Food and Beverage
9.41
Breakfast praised highly for variety and quality.
Overall Experience
8.88
Mostly positive with some aspects needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:01

Property Description

Convenient Location

Hotel Zach, renovated in 2016, is nestled in a quiet side street just a short stroll away from Innsbruck’s Old Town and the Main Train Station, offering easy access to the city's attractions.

Comfortable Accommodation

Each room at Zach Hotel boasts bright wooden furniture, cable TV, work desk, and a private bathroom, ensuring a cozy and relaxing stay for every guest.

Delightful Amenities

Guests can start their day with a delicious breakfast buffet featuring fresh fruits and traditional Tyrolean bacon. The hotel also provides a fitness room, a charming courtyard with a seating area, and a smoking corner for relaxation.

Experience comfort and convenience at Hotel Zach - book your stay now for an unforgettable Innsbruck getaway.

Important information:

Guests arriving after 08:00pm are kindly requested to inform the hotel in advance. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found in the booking confirmation. The hotel will then provide guests an access code to enter the building, and the key will be deposited in a safe in an envelope at the reception. Check-in will be done the next day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 16 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for € 25 per person per night when using an existing bed.
    People 4 years old and over stay for € 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 5460 reviews
Cleanliness: 8.91
Service: 9.38
Location: 9.42
Room Quality: 7.87
Amenities: 8.4
Value for Money: 7.36
Food and Beverage: 9.41
Overall Experience: 8.88
E
Elizabeth • couple • gb
10
Very enjoyable stay
Pros:

The property was clean comfortable and well cared for. Well located in terms of a short walk from the station and to the old town. The staff were friendly and helpful and breakfast was very good with a wide selection of options (both hot and cold)

Cons:

Nothing

2026-06-20 • via Nuitee
J
julie • couple • au
10
Great hotel with great staff! Would definitely stay again
Pros:

Loved everything about Hotel Zach

Cons:

There was nothing we didn’t like

2026-06-20 • via Nuitee
J
Jocelyn • solo_traveller • au
7
Pros:

Location

Cons:

Flimsy curtains, lots of light coming through

2026-06-20 • via Nuitee
I
Inés • couple • es
9
Pros:

Hotel limpio, bien situado, personal muy amable.

Cons:

No hay grandes lujos pero todo limpio y cuidado. Buen desayuno.

2026-06-18 • via Nuitee
D
David • extended_group • us
8
Overall a pleasant place to stay and very convenient location
Pros:

Great location. Excellent breakfast. Friendly staff.

Cons:

We were put in a room on the side of the building which is small and inconvenient to get to

2026-06-18 • via Nuitee
R
Renate • solo_traveller • at
9
2026-06-18 • via Nuitee
G
George • couple • gr
8
2026-06-17 • via Nuitee
B
Birgit • solo_traveller • at
9
2026-06-16 • via Nuitee
H
Harsh • family_with_children • in
9
It’s was a short and good stay
Pros:

Great location and very good staff

2026-06-16 • via Nuitee
J
Jackie • couple • nz
10
Great location and Hotel
Pros:

Really good location and nice hotel
Enjoyed our stay

Cons:

Nothing

2026-06-16 • via Nuitee
N
Norris • couple • us
10
Excellent room for reasonable price - highly recommend.
Pros:

Staff was extremely helpful - even tried to help us with our train booking when it wasn't working on the app on our phones. Room was really nice and even had a small kitchen and deck. Location was very handy.

Cons:

Only issue was elevator stopped working for a day of our stay. It took a while for the repairman to fix it, but we were lucky, it was working when we took our bags up! And by the time we took them back down!

2026-06-16 • via Nuitee
A
Alain • couple • fr
9
Excellent choix pour quelques jours à Innsbruck
Pros:

Excellent emplacement pour visiter -à pied- Innsbruck. Chambre confortable et très propre. Personnel très sympathique

Cons:

Rien

2026-06-16 • via Nuitee
C
CORALIE • extended_group • re
10
Superbe ⭐️⭐️⭐️⭐️
Pros:

Idéalement situé
Le personnel était super accueillant, disponible et ultra professionnel… vraiment top que ce soit à l’accueil ou au petit déjeuner
La chambre était grande et confortable et le petit déjeuner très copieux avec un énorme choix
Franchement cet hôtel mérite 4 étoiles

Cons:

RAS

2026-06-16 • via Nuitee
G
Gerti • solo_traveller • at
8
Angenehmer Aufenthalt, auch guter Tipp für den Besuch des Audioversums wegen des schlechten Wetters.
Pros:

Nähe zum Bahnhof
Freundliches Check in Personal

2026-06-15 • via Nuitee
C
Chris • couple • au
10
The staff here are amazing from the front best to the breakfast area fantastic.
Pros:

Fantastic hotel, staff here were amazing so friendly and welcoming. The girls in the breakfast room were amazing. Just a wonderful experience.

Cons:

Nil

2026-06-15 • via Nuitee
S
Sibylle • solo_traveller • ch
9
Pros:

Super Lage,sehr freundliches Personal, gutes Frühstück

Cons:

Der Wasserdruck in der Dusche

2026-06-15 • via Nuitee
A
Antonia • extended_group • de
8
Pros:

Frühstück war gut und die Zimmer schön. Die Lage perfekt, der Parkplatz war auch um die Ecke und das Personal sehr hilfsbereit. Auch die Erklärungen sehr hilfreich

Cons:

nichts

2026-06-15 • via Nuitee
A
Anna • couple • at
8
2026-06-14 • via Nuitee
S
Sabine • solo_traveller • de
10
Pros:

Wir wurden sehr nett empfangen. Das Hotel liegt total zentral. Unser Zimmer war gerade neu renoviert. Alles hatte einen Flair und war vor allem sehr ruhig. Das Frühstücksbuffet ließ keine wünsche offen und war sehr schön hergerichtet und vor allem das Personal war sehr nett und sehr zuvorkommend. Wir können es nur empfehlen.

2026-06-14 • via Nuitee
B
Brian • couple • gb
9
Excellent place for a stopover in Innsbruck.
Pros:

Very convenient location. Modern very comfortable room. Very friendly and efficient staff.

Cons:

Nothing.

2026-06-14 • via Nuitee