Boutique Hotel Zach

Hotels
8.7 (5386 reviews)
Wilhelm-Greil-Straße 11 , Innsbruck , at

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Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Great location
Cons:
High room prices
Inconsistent room quality

Categories

Cleanliness
8.91
Rooms were described as clean in several reviews.
Service
9.38
Multiple comments on friendly and helpful staff.
Location
9.42
Excellent location with proximity to city centers and attractions.
Room Quality
7.87
Mixed sentiments; some rooms described as dated and uncomfortable.
Amenities
8.4
Basic amenities noted, with some absence of items like a mini bar.
Value for Money
7.36
Many found the room prices high compared to the quality.
Food and Beverage
9.41
Breakfast praised highly for variety and quality.
Overall Experience
8.88
Mostly positive with some aspects needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:01

Property Description

Convenient Location

Hotel Zach, renovated in 2016, is nestled in a quiet side street just a short stroll away from Innsbruck’s Old Town and the Main Train Station, offering easy access to the city's attractions.

Comfortable Accommodation

Each room at Zach Hotel boasts bright wooden furniture, cable TV, work desk, and a private bathroom, ensuring a cozy and relaxing stay for every guest.

Delightful Amenities

Guests can start their day with a delicious breakfast buffet featuring fresh fruits and traditional Tyrolean bacon. The hotel also provides a fitness room, a charming courtyard with a seating area, and a smoking corner for relaxation.

Experience comfort and convenience at Hotel Zach - book your stay now for an unforgettable Innsbruck getaway.

Important information:

Guests arriving after 08:00pm are kindly requested to inform the hotel in advance. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found in the booking confirmation. The hotel will then provide guests an access code to enter the building, and the key will be deposited in a safe in an envelope at the reception. Check-in will be done the next day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 16 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for € 25 per person per night when using an existing bed.
    People 4 years old and over stay for € 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 5386 reviews
Cleanliness: 8.91
Service: 9.38
Location: 9.42
Room Quality: 7.87
Amenities: 8.4
Value for Money: 7.36
Food and Beverage: 9.41
Overall Experience: 8.88
C
Camila Azul • couple • ar
10
Pros:

La habitación era preciosa y la terraza con las vistas eran increíbles

2026-05-21 • via Nuitee
J
Jan • couple • de
8
Pros:

Die Lage ist super. Alles ist sehr sauber.

2026-05-21 • via Nuitee
H
Hsuan-ping • solo_traveller • tw
10
2026-05-20 • via Nuitee
D
Davidbraun7676 • family_with_children • it
10
OTTIMO
Pros:

Camera pulita e confortevole, ottima posizione, 5 minuti a piedi sia dal centro che dalla stazione, Buona colazione, Staff molto cordiale e disponibile.

2026-05-19 • via Nuitee
O
Oliver • solo_traveller • de
8
2026-05-19 • via Nuitee
D
Daniel • couple • es
8
2026-05-18 • via Nuitee
I
Ionut • solo_traveller • at
10
2026-05-18 • via Nuitee
C
Christian • family_with_children • ke
9
Pros:

Very friendly and helpful reception staff.

2026-05-18 • via Nuitee
L
Leanne • extended_group • au
10
Fantastic hotel that were very welcoming and helpful in a great location.
Pros:

This hotel was fantastic. Staff were very attentive and friendly. Great location within walking to station and also the old town. Also great breakfast.

Cons:

Nothing.

2026-05-18 • via Nuitee
A
Aline • couple • de
10
Tolles Stadthotel
Pros:

Sie lag zentral. Frühstück war super

2026-05-18 • via Nuitee
A
Aarón • solo_traveller • es
10
Pros:

Todo perfecto

2026-05-18 • via Nuitee
K
Karen • couple • us
10
Wonderful stay
Pros:

Location

Cons:

Lock down of reception at night-but workable

2026-05-18 • via Nuitee
A
Asma • family_with_children • sa
4
لن اكررها
Pros:

الموقع

Cons:

الفندق قديم ومبالغ بالسعر بالنسبه لكل شي به

2026-05-18 • via Nuitee
Y
Yvonne • solo_traveller • ca
10
Pros:

Hannah checked us in and was so kind and helpful. Everything about this hotel was superb.

Cons:

No mini fridge in room

2026-05-17 • via Nuitee
B
Bo • couple • se
10
2026-05-17 • via Nuitee
I
Ivett Zsófia • couple • hu
8
2026-05-17 • via Nuitee
C
Cristian • extended_group • it
10
Hotel ideale per una visita alla meravigliosa Innsbruck!
Pros:

Ottima posizione, personale cordiale e molto professionale, colazione abbondante e curata. Apprezzatissimo il garage convenzionato a disposizione a pochissimi metri di distanza, in pieno centro!

Cons:

Nulla

2026-05-17 • via Nuitee
P
Petra • couple • at
9
2026-05-17 • via Nuitee
J
Julia • couple • de
9
2026-05-16 • via Nuitee
J
Jennie • couple • se
8
Rekommenderas. Trevligt och prisvärt. Vi bodde på våning 6 och hade balkong och pentry.
Pros:

Trevlig personal. Mycket bra läge, nära tågstationen. Välstädadt. Bra frukost.

2026-05-15 • via Nuitee