Hotel Charlotte

Hotels
8.4 (1676 reviews)
Philippine-Welser-Straße 88a , Innsbruck , at

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly service
Good breakfast
Strategic location
Cons:
Value for money
Room condition
Limited amenities

Categories

Cleanliness
8.79
Alles netjes und schoon, generally positive sentiment on cleanliness.
Service
8.76
Very friendly and helpful staff, positive sentiment regarding service.
Location
9.3
Strategic location near tram, positive sentiment on location.
Room Quality
7.75
Some concerns about room condition noted, but overall cleanliness is good.
Amenities
7.78
Expectations for amenities were not fully met based on guest comments.
Value for Money
7.24
Price not justifying the offered service as per some reviews.
Food and Beverage
8.79
Breakfast was noted positively across multiple reviews.
Overall Experience
8.76
General positive sentiment despite some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:57

Property Description

Family-Run Hotel Near Ambras Castle Gardens

Comfortable Dining and Relaxing Terrace
Guests at Hotel Charlotte can savor delicious meals in the cozy dining room or on the sunny terrace with breathtaking mountain views. The bar offers a variety of beverages and snacks for a perfect evening unwind.

Heated Outdoor Pool and Convenient Location
Enjoy a refreshing dip in the heated outdoor pool or bask in the sun on the spacious lawn during the warm season. Located near the A12 Motorway exit and with easy access to public transport, exploring Innsbruck is a breeze.

Bright Rooms with Modern Amenities
Each bright room at Hotel Charlotte features a private bathroom, cable TV, and most include a balcony. Free Wi-Fi in public areas and proximity to a large shopping center add to the convenience.

Book now to experience a delightful stay at Hotel Charlotte!

Important information:

Guests arriving after 18:00 are kindly requested to inform the hotel in advance.

Pets are only accepted on request. Price for dog is 20€ per day.Swimming pool: Closed from Thu, Oct 15, 2026 until Fri, Apr 30, 2027

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1676 reviews
Cleanliness: 8.79
Service: 8.76
Location: 9.3
Room Quality: 7.75
Amenities: 7.78
Value for Money: 7.24
Food and Beverage: 8.79
Overall Experience: 8.76
B
Bernhard Koch • couple • ch
10
2026-05-23 • via Nuitee
P
PAOLO • couple • it
9
2026-05-23 • via Nuitee
M
Martin • solo_traveller • cz
9
A great stopover for me, but this would also be a nice place for a longer stay.
Pros:

A very nice and very clean room with a lovely balcony looking out on the mountains. Breakfast was extensive and tasty. I stayed here on my way to Italy and it was a great choice - easy to find and easy to park. And several nice restaurants in the vicinity.

Cons:

Can't think of anything I didn't like.

2026-05-19 • via Nuitee
B
Bove95 • solo_traveller • it
8
2026-05-19 • via Nuitee
R
Riham • couple • at
8
2026-05-18 • via Nuitee
B
Brianna • solo_traveller • us
10
Pros:

Our stay was great! Location and room was great and we would stay again

2026-05-18 • via Nuitee
G
Galizzi Kroegel • solo_traveller • de
9
2026-05-18 • via Nuitee
F
Florian • solo_traveller • de
8
2026-05-17 • via Nuitee
M
Michaela • couple • at
10
Sehr Empfehlenswert
Pros:

Leckeres Frühstück, Personal besonders Freundlich
Durften sogar ohne Aufpreis das Auto bis 14 Uhr am Abreisetag stehen lassen.

2026-05-14 • via Nuitee
C
Christina • couple • at
9
2026-05-14 • via Nuitee
T
tom • couple • be
9
2026-05-13 • via Nuitee
E
Elke • solo_traveller • nl
8
Pros:

Op doorreis hier 1 nachtje geslapen. Lekker ontbijt, schone kamers, fijne douche en heerlijke bedden. Vriendelijk personeel.

Cons:

Niets

2026-05-12 • via Nuitee
L
Laura • solo_traveller • gb
4
Pros:

The location was great, only a couple of minutes from town. The pool was a nice touch.

Cons:

When we checked in, and paid the city tax, we asked if they preferred cash or card. He said either was good, but worth it being such a small amount, we paid cash. We were told we'd be able to get drinks, and snacks until 11pm at the earliest. Wanted to charge some drinks to our room, told no, it was cash only. We paid cash, but it didn't specify anywhere that we couldn't pay card or charge it to the room. Went in to town for a walk about and got back to the hotel no later than 9. Everything shut up. Couldn't even get a water. Not ideal when it was so hot.

The bathroom was very small, and the door seemed to be incredibly narrow.

2026-05-12 • via Nuitee
M
Maryleen • solo_traveller • nl
8
Prima verblijf en aardige mensen.
Pros:

Prachtig uitzicht op de bergen vanuit mijn kamer.

Cons:

Ik had op de dag van aankomst een extra ontbijt gevraagd wat me €20 kostte; dat vond ik wel een beetje veel voor een boterham en een kopje thee.

2026-05-10 • via Nuitee
R
Robert Walter • solo_traveller • at
10
2026-05-08 • via Nuitee
J
Janin • couple • de
10
2026-05-08 • via Nuitee
H
Hana • couple • cz
10
Doporučuji, rozhodně bychom se zde ubytovali znovu.
Pros:

Vše skvělé, výborná snídaně, hezký světlý pokoj, čistota a klidné okolí s výhledem do zeleně.

Cons:

Hlučnost některých hostů, to ale není chybou hotelu.

2026-05-04 • via Nuitee
M
MCILRATH • couple • us
10
Short stay, breakfast is very good.
Pros:

Location was great and the room had outdoor patio

2026-05-01 • via Nuitee
M
Martin • family_with_children • at
8
Für einen spontanen Kurzaufenthalt sehr gut.
Pros:

Trotz unserer späten Anreise konnten wir auf ganz unkomplizierte Weise selber einchecken (die Schlüssel übernehmen und die Zimmer beziehen).

Cons:

Das Frühstücksbuffet war zum Ende hin (durch die späte Anreise waren wir auch erst später frühstücken) nicht mehr vollständig, aber in Ordnung.

2026-04-30 • via Nuitee
T
talieh • family_with_children • de
8
2026-04-29 • via Nuitee