Chieftain Hotel

Hotels
8 (1976 reviews)
2, Millburn Road , Inverness , gb

Free
Children allowed
Pets allowed

Facilities

Television in common areas
Billiards or pool table
Free wired internet
Offsite parking discounted rates available
Internet access
Housekeeping on request
Wine release events
Reception hall
Japanese garden
Secured parking
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleaning issues
Room maintenance needed

Categories

Cleanliness
6.5
Several comments highlighted cleaning issues, including dirty areas and stained mattresses.
Service
9
Staff were frequently praised as friendly, helpful, and accommodating.
Location
8.5
Location is appreciated for being walkable and convenient to the city center.
Room Quality
7.5
Rooms were generally comfortable but some needed maintenance and updating.
Amenities
8
Basic amenities were meeting expectations, but some updates needed.
Value for Money
8
Most guests felt they received good value, despite some mentioning overpriced items.
Food and Beverage
8.5
Food was positively reviewed, particularly the dinner options.
Overall Experience
8
Generally a positive experience, with hospitality and location being standout factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:19

Property Description

Luxurious Accommodation
Experience a stay at The Chieftain Hotel where smartly decorated rooms with free Wi-Fi and en suite facilities await you. Enjoy complimentary tea, coffee, and biscuits, along with a flat-screen TV for your entertainment.

Delicious Dining Options
Indulge in a cooked Scottish breakfast each morning and savor a variety of dishes throughout the day, from local specialties like Highland Chicken to international favorites. The extensive bar menu offers light meals and snacks, perfect for any craving.

Convenient Location
Located just a 4-minute drive from Inverness city centre and train station, The Chieftain Hotel is the ideal base for exploring the city's attractions and the surrounding unspoilt countryside. Book now to experience the perfect blend of comfort and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 1976 reviews
Cleanliness: 6.5
Service: 9
Location: 8.5
Room Quality: 7.5
Amenities: 8
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
I
Inmaculada family_with_children es
8
2026-06-19 via Nuitee
G
Gail couple gb
8
Lovely few days in Inverness
Pros:

Room was lovely, they upgraded us to a larger room as we were staying for a few days, which was a nice gesture. All of the staff without exception were friendly, helpful and seemed genuinely lovely people. Great location 20 minute walk into centre was ideal for us

Cons:

The garden needed a tidy up, lots of cigarette ends everywhere and a little tired. Otherwise all good

2026-06-18 via Nuitee
D
David MacPhee solo_traveller gb
9
Chieftain Hotel y
Pros:

There were signs of improvements since a previous stay, staff seem to be more confident and attentive. From there outside at least the hotel was looking better. There was a lot of flags and bunting around the hotel and inside the sports bar owing to the Football World Cup 2026.
Evening meal was very good. Enjoyed some drinks at the bar. All reasonably priced.
Breakfast was available early and a discount was offered to book the night before.

Cons:

The ensuite needs attention. Peeling paint, dirty silicone/peeling silicone. No safety suction mats in shower over bath. No safety rail/grab rail to prevent slip and fall. Hand soap dispenser was broken. Bath plug chain broken. The bedroom itself was otherwise satisfactory.

2026-06-17 via Nuitee
M
Marcel extended_group ch
10
Pros:

gemütlich eingerichtet, hauseigene Sportsbar, super nettes und zuvorkommendes Personal, auch immer gesprächig

2026-06-17 via Nuitee
J
José Luis couple es
6
Pros:

El personal fue agradable y el desayuno q cuenta con varias opciones fue excelente

Cons:

Es muy antiguo

2026-06-17 via Nuitee
J
John couple gb
9
Very enjoyable.
Pros:

Centrally located, very clean and welcoming.

Cons:

Nothing.

2026-06-16 via Nuitee
A
ANTONIO couple es
5
Pros:

En realidad no nos gustó.

Cons:

La calefacción no funcionaba. Tomamos prestado un radiador eléctrico. El edificio lo van reparando por partes, al menos da esa impresión. La bañera estaba muy alta y era un poco problemático salir de ella. La ubicación no era buena. Está un poco alejado del centro.

2026-06-16 via Nuitee
G
Gould couple gb
8
Enjoyable stay in pleasant location
Pros:

Handy location great staff

Cons:

Nothing

2026-06-15 via Nuitee
E
Edmund solo_traveller gb
10
Pros:

Was amazing staff were fantastic and went out there way to help with anything we asked for fantastic hotel would recommend visiting

Cons:

Breakfast not realy worth money tasted lovely just the portions was all halfed but excellent

2026-06-14 via Nuitee
K
Kalina couple pl
8
Pros:

Bardzo dobra lokalizacja. Podobało nam się, że na miejscu można zjeść śniadanie jak i obiad (smacznie!) i jest też pub. Mimo takiego sąsiedztwa w pokoju bardzo cicho. Przyjechaliśmy samochodem więc doceniliśmy spory darmowy parking dla gości. Personel niezwykle pomocny, uprzejmy, potrafią też świetnie doradzić w sprawie wyboru whisky :D pokój był duży i wygodny. Wyposażenie nie najnowsze, ale nie oczekiwaliśmy Wersalu. Darmowe wifi działa sprawnie.

Cons:

Jedyny mały minus to łazienka i system grzania wody - trzeba włączyć odpowiedni sprzęt, ale też nie jest to szczególnie trudne.

2026-06-13 via Nuitee
L
LUCIA solo_traveller it
7
Buon rapporto qualità prezzo
2026-06-12 via Nuitee
C
Cesar couple uy
3
Pros:

Solo se salva la amabilidad y gentileza de las personas que te atienden
Hotel muy antiguo, sin estado de conservación, la peor instalación de ducha que he conocido
No vayan

Cons:

Lo único que me gustó fue la amabilidad de los trabajadores del hotel

2026-06-12 via Nuitee
P
Paul extended_group gb
8
2026-06-12 via Nuitee
S
Sarah family_with_children de
7
2026-06-12 via Nuitee
J
Johanna couple de
8
2026-06-11 via Nuitee
M
matkaleena solo_traveller fi
8
Pros:

Perhehuoneessa oli hyvin tilaa liikkumiseen ja tavaroille. Rakennus on hauskan mallinen. Henkilökunta auttoi meidät huoneeseen asti ja kantoi matkalaukkunikin.

Cons:

Suihkun vesi oli jääkylmää, arktinen kokemus. Liikenne häiritsi.

2026-06-11 via Nuitee
M
Margaret couple gb
2
Easy access to the town
Pros:

Distance from the town.A very tired hotel which was difficult to find.The roommwas small.Very overpriced.

Cons:

Painted the place and replaced the carpets they did not look clean.It didn’t look like the hotel we saw on the site easy access

2026-06-10 via Nuitee
B
Barbara solo_traveller gb
9
2026-06-10 via Nuitee
V
Valerie family_with_children fr
9
Très bon séjour à Inverness
Pros:

Nous avons eu une chambre très confortable, les petits déjeuners sont très bons, les repas aussi et l'accueil est formidable.
On nous a offert une boisson à notre arrivée ce qui est très agréable. Nous avons choisi de l'Iron Bru, boisson typiquement écossaise.
Merci beaucoup à toute l'équipe et j'espère à bientôt.

2026-06-09 via Nuitee
P
PENELOPE couple gb
8
Staff very friendly and it was comfortable.
Cons:

Road and rail noise.

2026-06-08 via Nuitee