Chieftain Hotel

Hotels
8 (1994 reviews)
2, Millburn Road , Inverness , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleaning issues
Room maintenance needed

Categories

Cleanliness
6.5
Several comments highlighted cleaning issues, including dirty areas and stained mattresses.
Service
9
Staff were frequently praised as friendly, helpful, and accommodating.
Location
8.5
Location is appreciated for being walkable and convenient to the city center.
Room Quality
7.5
Rooms were generally comfortable but some needed maintenance and updating.
Amenities
8
Basic amenities were meeting expectations, but some updates needed.
Value for Money
8
Most guests felt they received good value, despite some mentioning overpriced items.
Food and Beverage
8.5
Food was positively reviewed, particularly the dinner options.
Overall Experience
8
Generally a positive experience, with hospitality and location being standout factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:19

Property Description

Luxurious Accommodation
Experience a stay at The Chieftain Hotel where smartly decorated rooms with free Wi-Fi and en suite facilities await you. Enjoy complimentary tea, coffee, and biscuits, along with a flat-screen TV for your entertainment.

Delicious Dining Options
Indulge in a cooked Scottish breakfast each morning and savor a variety of dishes throughout the day, from local specialties like Highland Chicken to international favorites. The extensive bar menu offers light meals and snacks, perfect for any craving.

Convenient Location
Located just a 4-minute drive from Inverness city centre and train station, The Chieftain Hotel is the ideal base for exploring the city's attractions and the surrounding unspoilt countryside. Book now to experience the perfect blend of comfort and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 1994 reviews
Cleanliness: 6.5
Service: 9
Location: 8.5
Room Quality: 7.5
Amenities: 8
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
D
David solo_traveller gb
9
Pros:

8 min walk to town centre

Cons:

The food was first class 😋

2026-07-04 via Nuitee
J
Jack extended_group gb
9
2026-06-29 via Nuitee
C
Caroline solo_traveller gb
8
2026-06-29 via Nuitee
N
Nicholas couple au
9
Great value stay for one night as we headed to northern Scotland.
Pros:

Location wise good, lovely staff and a hearty dinner in the restaurant.

Cons:

We were top floor (level 3) no lift (it’s a heritage building) and the attic bedroom has a very angled and low ceiling (a few head bumps for tall folk) but it all added to the charm.

2026-06-28 via Nuitee
A
archie solo_traveller gb
4
Great staff and dinner was excellent however not a comfortable stay at all
Pros:

lovely friendly and helpful staff and dinner was amazing

Cons:

Unfortunately there was no breakfast included in my price, I incorrectly assumed at £144 for Bed and Breakfast, that breakfast would be included, Also the decor and furniture and fabric of the hotel and rooms is very dated and needs huge investment to completely upgrade the entire building, The shower in my room is dangerous due to where the water can run to ie through badly seal joints and junctions to live electric cables below, The windows were so small I felt closterphobic the entire time I was in the room, (Room 14), the width of glazing in the window was 2 strips at 5 inches wide , It would have been virtually impossible to escape through this window in a fire if the other accesses were blocked, Also cushions on bed were dirty and did not smell fresh, The TV was pointing towards the floor so it was very difficult to view it easily

2026-06-24 via Nuitee
K
Kelsey extended_group au
9
Great overnight stop
Pros:

The property was easy to find and access. The car parking was a plus as we were travelling with a rental car. The staff were fabulous and gave us some great recommendations for the rest of our journey.

Cons:

Nil

2026-06-24 via Nuitee
S
Simon extended_group gb
9
It was exactly as expected. Good location and price.
Pros:

Good basic hotel. Easy to get to and good walking distance in to town

Cons:

Room small, especially being 6 feet tall the eves were an issue. Bathroom tired.

2026-06-24 via Nuitee
M
Michael solo_traveller gb
9
Excellent choice particularly the staff who were always
Pros:

Close to station
Clean comfortable beds
Nice to have it cleaned for second night
Very friendly staff couldn’t do enough for you
Nice touch to able to pre order a snack despite not arriving until 21.00pm
Staff especially Siobhan the breakfast lady who enjoyed the crack especially when I couldn’t see the sugar packets when they were under my eyes as they say and arrange to store my luggage until later in the day
Many thanks

Cons:

For someone of my age not having a lift

2026-06-24 via Nuitee
S
Scott extended_group gb
10
Awesome and highly recommended to anyone looking for a wee break in Inverness.
Pros:

Great hotel just a little outside the city centre. We didn't have breakfast included but we did have lunch on he second day (Saturday) and it was amazing (the burgers were to die for). The staff were every welcoming and were even more understanding, when 2 of our group get themselves into a little bother when getting back into the hotel during the later hours on the night (their fault and nothing to do with the hotel).

This is highly recommended to anyone looking for a long weekend away in Inverness.

Cons:

To be fair, not much as the hotel and staff were right up there. If I am honest, I was a little apprehensive before getting to the hotel but after the first night, we all know this was a great choice for our trip away.

2026-06-22 via Nuitee
R
Robert couple gb
8
The hotel was so close to the city got my car parked in disabled space your staff was excellent
Pros:

Everything went well except the stairs breakfast nice supper was good

Cons:

The stairs up to our room but the staff was very helpful and delivered our cases

2026-06-21 via Nuitee
G
Greg couple gb
5
Adequate but not exceptional
Pros:

Nothing

Cons:

Not a very modern hotel for the cost.

2026-06-21 via Nuitee
K
Karen couple gb
10
Really enjoyed our stay , really friendly and lovely staff !!
Pros:

Dinner was lovely, especially the Cullen Skink soup !!

2026-06-21 via Nuitee
J
jmgoncal family_with_children pt
7
Funcionários muito simpáticos e profissionais.
2026-06-21 via Nuitee
I
Inmaculada family_with_children es
8
2026-06-19 via Nuitee
G
Gail couple gb
8
Lovely few days in Inverness
Pros:

Room was lovely, they upgraded us to a larger room as we were staying for a few days, which was a nice gesture. All of the staff without exception were friendly, helpful and seemed genuinely lovely people. Great location 20 minute walk into centre was ideal for us

Cons:

The garden needed a tidy up, lots of cigarette ends everywhere and a little tired. Otherwise all good

2026-06-18 via Nuitee
M
Marcel extended_group ch
10
Pros:

gemütlich eingerichtet, hauseigene Sportsbar, super nettes und zuvorkommendes Personal, auch immer gesprächig

2026-06-17 via Nuitee
J
José Luis couple es
6
Pros:

El personal fue agradable y el desayuno q cuenta con varias opciones fue excelente

Cons:

Es muy antiguo

2026-06-17 via Nuitee
D
David MacPhee solo_traveller gb
9
Chieftain Hotel y
Pros:

There were signs of improvements since a previous stay, staff seem to be more confident and attentive. From there outside at least the hotel was looking better. There was a lot of flags and bunting around the hotel and inside the sports bar owing to the Football World Cup 2026.
Evening meal was very good. Enjoyed some drinks at the bar. All reasonably priced.
Breakfast was available early and a discount was offered to book the night before.

Cons:

The ensuite needs attention. Peeling paint, dirty silicone/peeling silicone. No safety suction mats in shower over bath. No safety rail/grab rail to prevent slip and fall. Hand soap dispenser was broken. Bath plug chain broken. The bedroom itself was otherwise satisfactory.

2026-06-17 via Nuitee
J
John couple gb
9
Very enjoyable.
Pros:

Centrally located, very clean and welcoming.

Cons:

Nothing.

2026-06-16 via Nuitee
A
ANTONIO couple es
5
Pros:

En realidad no nos gustó.

Cons:

La calefacción no funcionaba. Tomamos prestado un radiador eléctrico. El edificio lo van reparando por partes, al menos da esa impresión. La bañera estaba muy alta y era un poco problemático salir de ella. La ubicación no era buena. Está un poco alejado del centro.

2026-06-16 via Nuitee