Hotel Châlet Du Lac

Hotels
8.9 (1408 reviews)
Schoren , Iseltwald , ch

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Cleanliness
Cons:
Limited breakfast options
Small room size

Categories

Cleanliness
8.29
The rooms were reported as very clean, but some comments mention minor issues such as tight spaces and older bathrooms.
Service
9.26
Many reviews highlight the staff as friendly and helpful, contributing positively to the experience.
Location
9.3
Multiple reviews emphasize the incredible location by the lake and beautiful views.
Room Quality
8.75
Rooms were described as cozy with lovely views, although some guests found them small.
Amenities
8.78
Various mentions of amenities like kettle in the room and good breakfast options, although some could use improvement.
Value for Money
8.74
General consensus indicates good value for the price, albeit some reviews wish for more breakfast options.
Food and Beverage
8.79
Breakfast and dinner received positive reviews, but there were suggestions for more variety.
Overall Experience
9.26
The reviews collectively portray a highly positive experience, with minor points for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:24

Property Description

Charming Village Location
Experience the serenity of Istelwald at Hotel Chalet Du Lac, nestled near Interlaken with stunning views of Lake Brienz.

Comfortable Accommodation
Indulge in our well-appointed rooms, enjoy a restful night's sleep, and kickstart your day with a delicious buffet breakfast - all included in your stay.

Scenic Lake Views
Immerse yourself in the tranquility of Lake Brienz, where every moment is a picture-perfect postcard waiting to be captured.

Book your stay at Hotel Chalet Du Lac now and make unforgettable memories in the heart of Istelwald.

Important information:

Please note that the restaurant is closed on Mondays und Tuesdays.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for CHF 25 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.9
Based on 1408 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 9.26
E
Esther • solo_traveller • uy
8
Pros:

Frente al lago una ubicación y vista de postal

Cons:

Teníamos una habitación económica y era efectivamente modesta

2026-07-04 • via Nuitee
O
olivier • extended_group • ch
10
Joli village au bord du lac de Brienz
Pros:

Accueil très sympathique et chaleureux. Excellent repas le soir . Séjour parfait

2026-07-04 • via Nuitee
H
Hussein • extended_group • tr
10
Pros:

Otelin temizliği ve konforu iyiydi. Çalışanları iyi ve ilgiliydi. Göl ve dağ manzaralı sessiz ve huzurlu bir tatil isteyenler için doğru seçim olabilir. Kahvaltısı da iyiydi, doyurucu kahvaltı tabağı hazırlayabiliyorsunuz.

2026-07-04 • via Nuitee
L
Liang • couple • us
10
Pros:

Location is excellent! Balcony facing the lake, restaurant has outdoor seatings, it is very peaceful and therapeutic.

2026-07-03 • via Nuitee
C
catherine • couple • ch
8
Très bon séjour
Pros:

Très bel hôtel, très bon emplacement, et un super petit -déjeuner

Cons:

Une vingtaine d’allemands d’un certain âge, des bikers, qui ont fait beaucoup de bruit sur la terrasse et dans les couloirs quand ils rentraient le soir vers minuit, 1h du matin et de même le matin des 6 h . Les heures de sommeil ont été bien écourtées…Mettre des écriteaux en précisant de ne pas faire de bruit après 23h , de respecter les voisins.

2026-07-02 • via Nuitee
R
romano • couple • br
10
Ótima
Pros:

Adorei tudo! Ótima localização, lugar lindo

Cons:

Estava muito calor, a janela nao dava pra ficar aberta pq tinha um morro atrás e podia entrar bicho, faltou um ventilador, sei que na maioria do tempo é frio, mas tb precisam se preparar pro calor, mal conseguimos dormir

2026-07-01 • via Nuitee
B
Batool • solo_traveller • sa
4
On a positive note, the rest of the staff—especially those in the restaurant—were warm, friendly, and welcoming. I asked
Pros:

The hotel’s location is excellent, and the views are absolutely stunning. The room was clean, comfortable, and well maintained.

Cons:

The front desk staff could benefit from customer service training. Unfortunately, our arrival experience was disappointing. The location shown on Booking.com directed us to the same street but much farther up a steep hill, making it very difficult to reach the hotel. After asking local people for directions, we finally found the correct location.

When I explained the issue to the receptionist, she was quite rude and insisted that the location was correct. I even opened the Booking.com app in front of her, which showed the hotel as being a 10-minute walk away—even though I was standing inside the hotel. I politely suggested that this should be corrected to prevent future guests from experiencing the same confusion. Instead of acknowledging the issue or showing empathy, she repeatedly denied there was any problem, claimed it was only my device, and insisted that no other guests had ever experienced this. There was no apology or attempt to make us feel welcome, which left a poor first impression.

2026-06-30 • via Nuitee
J
Joachim • solo_traveller • de
10
Pros:

Ganz tolle Lage, sehr freundliches Personal, Zimmer mit Balkon zum See, klasse

Cons:

Fluglärm, eher vormittags.....

2026-06-30 • via Nuitee
D
Dominique • couple • ch
8
Très bien
Pros:

L’emplacement

Cons:

Rien mais un peu cher

2026-06-30 • via Nuitee
A
Audrey • couple • ch
8
Pros:

L’emplacement parfait, lit confortable, chambre spacieuse

2026-06-30 • via Nuitee
R
Radostina • solo_traveller • bg
10
Pros:

Friendly and smiling staff, awesome views and delicious food.

2026-06-29 • via Nuitee
C
Christophe • couple • ch
10
Dépaysement total au bord de l'eau et encadré de parois de montagnes
Pros:

La situation de l'hôtel au bord du lac dans une baie, l'architecture de chalet ancien très bien entretenue, chambre dans les combles très bien équipé et entretenue. Un abri couvert pour la voiture à disposition sans frais. Très belle terrasse qui invite à manger dehors, pour le souper ou le petit déjeuner. Excellent service et cuisine.

Cons:

Tour était bien.

2026-06-29 • via Nuitee
M
Monika • solo_traveller • ch
8
Ich werde wieder kommen
Pros:

Top Lage, wunderbare Terrasse
Herrlicher Balkon und Abende zu geniessen

Cons:

Nichts, alles war wie erwünscht

2026-06-26 • via Nuitee
R
Richard • family_with_children • gb
10
Beautiful Hotel - lovely location and lovely restaurant
Pros:

Room, location, breakfast and meal were all excellent

2026-06-26 • via Nuitee
A
Ana Helena • couple • br
7
Bom, mas se quer vista, pegue de frente pro lago.
Pros:

Localização e café da manhã

Cons:

Muito calor agora no verão e não tem ar condicionado. Quarto extremamente quente. Restaurante fecha muito cedo. Pedi pra usar microondas e riram da minha cara, parecia humilhação. Só por terem o restaurante deles agora sou obrigada a comer no deles? Não ne!

2026-06-26 • via Nuitee
K
Kristoffer • family_with_children • us
9
one of the most beautiful places in earth
Pros:

The location was unbelievable! It's right on the lake. The staff, Roman, was very accommodating and friendly.

Cons:

It was hot even at night and there was no fan or AC.

2026-06-26 • via Nuitee
F
Florian • solo_traveller • ch
9
Hotel in idyllischer Lage am Brienzersee mit sehr freundlichem Personal und sehr gutem Restaurant
Pros:

idyllische Lage direkt am Brienzersee mit einer hervorragenden Aussicht, sehr schön eingerichtete Zimmer, mit dem Zug sehr gut erreichbar (gute Anbindung an Interlaken mit Schiff & Bus nur wenige Minuten zu Fuss vom Hotel), sehr freundliches Personal im ganzen Hotel, sehr gutes Essen im Restaurant, sehr gutes Preis-Leistungs-Verhältnis

Cons:

Restaurant ist montags und dienstags geschlossen (wurde aber vorab so kommuniziert), Zimmerservice klopfte an die Tür trotz „Bitte nicht stören“ Schild

2026-06-26 • via Nuitee
S
Silvia • family_with_children • us
5
Good location but needs AC and Ice machine accesible to guests.
Pros:

Breakfast was good and location excellent.

Cons:

No AC or Ice machine.

2026-06-25 • via Nuitee
Y
Yuen Ting Jacky • couple • hk
1
2026-06-23 • via Nuitee
A
Anne Marie • solo_traveller • fr
10
Pros:

Magnifique endroit

2026-06-23 • via Nuitee