Abbey Hotel

Hotels
7.5 (1105 reviews)
Abbey Hotel , Leicester , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Family rooms
Express check-in/check-out
Safety deposit box
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cleanliness in some areas
Cons:
Cleanliness issues
Noise at night
Room decor and comfort concerns

Categories

Cleanliness
6.5
Several reviews noted cleanliness issues, such as dirty bathrooms and carpets.
Service
8.5
Many reviews praised the friendly and efficient staff.
Location
8.5
Location was frequently mentioned as excellent, close to city center and tourist attractions.
Room Quality
6.5
Mixed reviews on room quality; many noted tired decor and issues with mattresses.
Amenities
7.5
Some positive remarks on amenities like the fridge, but issues with Wi-Fi and parking.
Value for Money
8
Generally regarded as good value for a city stay, despite some shortcomings.
Food and Beverage
7
Eating establishment on doorstep was highlighted positively.
Overall Experience
7.5
Overall a decent experience with multiple mentions of willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:40

Property Description

Convenient Location
Abbey Hotel, ideally located in Leicester, offers easy access to key attractions like De Montfort University and Leicester Railway Station.

Modern Amenities
Enjoy a comfortable stay with amenities such as express check-in/out, free WiFi, and well-equipped rooms featuring flat-screen TVs and private bathrooms.

Nearby Attractions
Explore nearby landmarks including the University of Leicester, Kelmarsh Hall, and Ricoh Arena, making your stay at Abbey Hotel both convenient and exciting.

Experience the best of Leicester at Abbey Hotel. Book now for a memorable stay!

Important information:

Please note that there is strictly no check-in allowed after 23:00.

Please note any early/late check in and late check out requests are subject to availability and costs an extra GBP 10 per room.

Please be advised that the credit card used for reservations will need to be presented at the time of arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 1105 reviews
Cleanliness: 6.5
Service: 8.5
Location: 8.5
Room Quality: 6.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 7.5
S
SIAN solo_traveller gb
6
2026-08-29 via Nuitee
B
braithwaite solo_traveller gb
1
2026-08-28 via Nuitee
J
Jacob solo_traveller gb
6
2026-08-26 via Nuitee
M
moin naim solo_traveller gb
3
Will do try again
Pros:

Convienent to go places and shopping

Cons:

Locks not working on the door

2026-08-25 via Nuitee
T
Tracey extended_group gb
7
Adequate
Pros:

Staff were nice

Cons:

Fridge didn’t get cold at all and WiFi didn’t work at all which made using the laptop hard

2026-08-23 via Nuitee
K
Kashyap couple gb
10
2026-08-22 via Nuitee
D
Dionne couple gb
10
2026-08-18 via Nuitee
P
Pamela solo_traveller gb
5
Not for me!
Pros:

The lovely lady Hannah on reception. So polite, professional and worthy of a job in a top notch hotel.

Cons:

Small room, lack of facilities, view facing a wall, chiller in room barely chilled anything, bland, total lack of decor. Having said all this, the accommodation was cheap, so I guess you get what you pay for.

2026-08-17 via Nuitee
G
Griffiths solo_traveller gb
7
2026-08-17 via Nuitee
S
Stephanie couple gb
8
2026-08-15 via Nuitee
C
Claire couple gb
8
Nice little hotel, like an oven in the warm temps.
Pros:

Close to the park, reasonable price, clean and comfortable.

Cons:

Very hot, small room and limited hours parking nearby, no onsite parking.

2026-08-11 via Nuitee
H
Hadley solo_traveller gb
6
Pros:

Proximity to the city and Abbey park.

Cons:

Rooms are a little small, but I can't complain for the price.

2026-08-09 via Nuitee
K
Kimberleysue couple gb
10
Comfortable,clean.
Pros:

It was very clean and comfortable staff were friendly.

2026-08-08 via Nuitee
S
sam solo_traveller gb
2
I would never stay here again.
Pros:

The convenience of how far it was to my work

Cons:

The walls were dirty, the carpet was torn, the mattress was non existent, hands down the worst sleep (if you can even call it sleep) I've ever had. Springs broken and it had collapsed. The sink had something splattered up the side of it, one light didn't work, holes in the wall and the most disgusting smell coming from the bathroom. AVOID!!

2026-08-08 via Nuitee
A
Ahmed solo_traveller gb
8
2026-08-07 via Nuitee
J
jonnel solo_traveller gb
7
2026-08-04 via Nuitee
H
Hans solo_traveller gb
10
Pros:

Everything

Cons:

Nothing

2026-08-03 via Nuitee
S
Stanford couple gb
8
Pros:

Comfortable Bed

Cons:

No Breakfast Facilities nearby

2026-08-03 via Nuitee
T
Tony couple gb
1
2026-08-02 via Nuitee
A
Alison couple gb
9
Convenient and good value but could do with me mattresses. Staff are great.
Pros:

Staff are great, location is fab.

Cons:

The beds definitely need new mattresses, have stayed a few times and always have a bad back from the springs in the mattress. Couple of the rooms are fine so I ask for these ones now.

2026-08-02 via Nuitee