Abbey Hotel

Hotels
7.5 (1013 reviews)
Abbey Hotel , Leicester , gb

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Express check-in/check-out
Safety deposit box
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cleanliness in some areas
Cons:
Cleanliness issues
Noise at night
Room decor and comfort concerns

Categories

Cleanliness
6.5
Several reviews noted cleanliness issues, such as dirty bathrooms and carpets.
Service
8.5
Many reviews praised the friendly and efficient staff.
Location
8.5
Location was frequently mentioned as excellent, close to city center and tourist attractions.
Room Quality
6.5
Mixed reviews on room quality; many noted tired decor and issues with mattresses.
Amenities
7.5
Some positive remarks on amenities like the fridge, but issues with Wi-Fi and parking.
Value for Money
8
Generally regarded as good value for a city stay, despite some shortcomings.
Food and Beverage
7
Eating establishment on doorstep was highlighted positively.
Overall Experience
7.5
Overall a decent experience with multiple mentions of willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:40

Property Description

Convenient Location
Abbey Hotel, ideally located in Leicester, offers easy access to key attractions like De Montfort University and Leicester Railway Station.

Modern Amenities
Enjoy a comfortable stay with amenities such as express check-in/out, free WiFi, and well-equipped rooms featuring flat-screen TVs and private bathrooms.

Nearby Attractions
Explore nearby landmarks including the University of Leicester, Kelmarsh Hall, and Ricoh Arena, making your stay at Abbey Hotel both convenient and exciting.

Experience the best of Leicester at Abbey Hotel. Book now for a memorable stay!

Important information:

Please note that there is strictly no check-in allowed after 23:00.

Please note any early/late check in and late check out requests are subject to availability and costs an extra GBP 10 per room.

Please be advised that the credit card used for reservations will need to be presented at the time of arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 1013 reviews
Cleanliness: 6.5
Service: 8.5
Location: 8.5
Room Quality: 6.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 7.5
J
JOAN • solo_traveller • gb
8
pleasant
Pros:

Single room quite adequate. Staff very helpful
The e-mail keeps going back to start. 3 times. I will not complete again

2026-05-29 • via Nuitee
S
singh • couple • gb
6
2026-05-26 • via Nuitee
J
J5jimbo • solo_traveller • gb
7
Pros:

Microwave and fridge in family room.
Hair & body wash provided.
Fan provided in hot weather.

Cons:

Hard, poor quality mattress.

2026-05-26 • via Nuitee
S
Scott • solo_traveller • gb
8
Pros:

Great stay only issue was I wish I’d of booked a room with a window due to feeling a bit trapped

Cons:

The television isn’t the easiest to use

2026-05-25 • via Nuitee
M
Michael • couple • gb
10
Perfect
Pros:

Everything

2026-05-25 • via Nuitee
S
Sarah • couple • gb
7
2026-05-24 • via Nuitee
B
Bradley • solo_traveller • gb
8
2026-05-23 • via Nuitee
A
Adrian • solo_traveller • gb
10
Pros:

The staff were super friendly and welcoming, was having a laugh and joke with both the receptionist and the cook in the joined cafe, the room was amazing, with a seperate living space to bedroom and everything was to a high standard. 10/10 would stay again!

Cons:

Nothing

2026-05-22 • via Nuitee
D
Denislav • solo_traveller • bg
8
2026-05-22 • via Nuitee
A
Artur • solo_traveller • pl
7
Pros:

Lokalizacja i cena

Cons:

Pęknięty brodzik pod prysznicem,uszkodzona podstawa wentylatora,wielkość pokoju(bardzo mały)

2026-05-21 • via Nuitee
O
Olena • solo_traveller • gb
4
terrible terrible bed
Pros:

The girl at reception was nice and helpful

Cons:

The mattress was extremely stiff and sagging terribly, stay here only if you're ready to have back ache next day

2026-05-20 • via Nuitee
A
Alison • couple • gb
10
Great exactly what I needed.
Pros:

Location is good, staff very friendly, rooms have what you need (budget ones are ok for one night)

Cons:

This stay was great

2026-05-20 • via Nuitee
S
Saravanan • couple • gb
7
Pleasent stay
Pros:

Decent stay

Cons:

Wifi was bad like last time . Please fix it . Other than that rest was good.

2026-05-20 • via Nuitee
H
Hans • solo_traveller • gb
10
Pros:

Everything

Cons:

Nothing

2026-05-19 • via Nuitee
J
Jitu • couple • gb
10
2026-05-19 • via Nuitee
H
Honest • solo_traveller • gb
8
2026-05-18 • via Nuitee
M
Mark • solo_traveller • us
1
2026-05-16 • via Nuitee
M
Muhammad Rizwan • couple • pk
9
2026-05-14 • via Nuitee
H
Hollie • solo_traveller • gb
3
Cons:

Mould in the shower

2026-05-13 • via Nuitee
R
Renata • solo_traveller • gb
10
Pros:

Super

2026-05-12 • via Nuitee