The Z Hotel Liverpool

Hotels
•
Z Hotels
8.8 (8673 reviews)
2 North John Street , Liverpool , gb

listing image 1
Show all photos
Children allowed

Facilities

Parking
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small room
No window

Categories

Cleanliness
8.44
Rooms were clean, but several comments about the cramped spaces and lack of windows affected the perception.
Service
9.41
Guests frequently praised the staff as being very helpful and kind.
Location
9.45
The location was mentioned positively multiple times as being central and convenient.
Room Quality
7.9
Room sizes were often criticized, particularly for being small and lacking windows.
Amenities
8.43
Basic amenities discussed positively, with some mentions of discomfort due to room size.
Value for Money
8.89
Perceived as good value, though some comments about price versus room size were noted.
Food and Beverage
8.94
No specific reviews were provided, defaulting to standard quality for this tier.
Overall Experience
8.91
Most guests expressed a generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:14

Property Description

Luxury Accommodation in the City Centre
Located in the heart of the city, The Z Hotel Liverpool offers compact and luxury accommodation with handcrafted beds and 40-inch Samsung HD TVs. Enjoy city views and easy access to popular attractions like Liverpool ONE Shopping Centre and the port.

Convenient Amenities
Each room at The Z Hotel Liverpool features free WiFi, under-bed storage, and wall-mounted hanging space for clothing. Wheelchair accessible rooms are also available for guests' convenience.

Delicious Dining Options
Start your day with a continental breakfast at The Z Café, offering a variety of fresh pastries, cereals, and bacon rolls. Throughout the day, indulge in salads, sandwiches, and hot savoury dishes.

Ready to experience luxury and convenience in Liverpool? Book your stay at The Z Hotel Liverpool now!

Important information:

Please note that all extra beds and babycots must be guaranteed by a hotel manager, prior to arrival.

Please note that all private and public areas are non-smoking. A fine will apply to anyone who is found to be or has been smoking in any part of the hotel.

Please note, guests are required to present the payment card used to make the booking and photo ID at check-in. The address provided at the time of reservation must match the cardholder's address.

Third-party payment cards or corporate credit cards must be accompanied by an authorization form signed by the cardholder. A copy of the credit card and photo ID must also be provided.

Guests under the age of 18 can be accommodated only if accompanied by a parent or a guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 10.95 per day.

Location

Guest Reviews

8.8
Based on 8673 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 8.91
D
David • couple • gb
9
Nice city centre location.
Pros:

Friendly and helpful staff.

Cons:

Nothing to not like.

2026-06-20 • via Nuitee
N
Nate • family_with_children • za
10
Pros:

Fantastic stay! The staff were incredibly friendly and hospitable, going out of their way to make us feel welcome. The location was perfect - close to everything we needed. Would happily stay again.

Cons:

Only minor downside was limited cupboard space, but for the price, location, and overall experience, it really wasn't an issue.

2026-06-20 • via Nuitee
A
Annmarie • solo_traveller • gb
10
Pros:

Great hotel lovely team

Cons:

Nothing

2026-06-19 • via Nuitee
M
mason • couple • gb
10
2026-06-19 • via Nuitee
J
Jennifer • couple • gb
8
Clean and pleasant stay👍
Pros:

Clean comfy and perfect location for our gig on the Water front 👍

Cons:

Nothing

2026-06-19 • via Nuitee
D
Destiny • solo_traveller • gb
9
Superb 👌
Pros:

Everything, I had a very beautiful stay.

2026-06-19 • via Nuitee
A
Ana • solo_traveller • hr
10
2026-06-19 • via Nuitee
M
matthew • solo_traveller • gb
10
2026-06-19 • via Nuitee
C
currie • solo_traveller • gb
10
Overnight stay
Pros:

Location

Cons:

No window in room

2026-06-19 • via Nuitee
B
Blewett • couple • gb
10
Brilliant. Hotel was great, staff were exceptional
Pros:

Great location, perfect for what we had planned. Small but excellent rooms with a comfy bed and a great shower.

Cons:

N/A

2026-06-19 • via Nuitee
J
Joseph • couple • gb
10
2026-06-19 • via Nuitee
B
Barry • solo_traveller • gb
8
Pros:

Good location, good facilities, great room

Cons:

Nothing

2026-06-19 • via Nuitee
F
Fawaz • solo_traveller • kw
3
2026-06-19 • via Nuitee
M
Michael • solo_traveller • gb
10
Great place to stay.
Pros:

All the staff were very polite and very knowledgeable about the area and more than happy to help. The room was very clean and quiet. The breakfast was fantastic value for money and the morning staff were absolutely fantastic. Excellent choice of hotel.

Cons:

Only problem which won't affect everyone was no decaff tea or coffee in room, but not enough of a problem to make us return.

2026-06-18 • via Nuitee
D
DANNY ❤ KIRSTY • solo_traveller • gb
10
2026-06-18 • via Nuitee
P
Paul • couple • gb
8
2026-06-18 • via Nuitee
K
Kevin • solo_traveller • gb
6
2026-06-18 • via Nuitee
B
Ben • couple • gb
10
Pros:

Good hotel

2026-06-17 • via Nuitee
T
Toby • solo_traveller • gb
10
Pros:

Welcoming staff and brilliant beds

Cons:

Not a lot wrong.

2026-06-17 • via Nuitee
C
Choudhary • solo_traveller • gb
10
2026-06-17 • via Nuitee