The Z Hotel Liverpool

Hotels
•
Z Hotels
8.8 (8947 reviews)
2 North John Street , Liverpool , GB
+44 151 556 1770

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small room
No window

Categories

Cleanliness
8.44
Rooms were clean, but several comments about the cramped spaces and lack of windows affected the perception.
Service
9.41
Guests frequently praised the staff as being very helpful and kind.
Location
9.45
The location was mentioned positively multiple times as being central and convenient.
Room Quality
7.9
Room sizes were often criticized, particularly for being small and lacking windows.
Amenities
8.43
Basic amenities discussed positively, with some mentions of discomfort due to room size.
Value for Money
8.89
Perceived as good value, though some comments about price versus room size were noted.
Food and Beverage
8.94
No specific reviews were provided, defaulting to standard quality for this tier.
Overall Experience
8.91
Most guests expressed a generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:14

Property Description

Luxury Accommodation in the City Centre
Located in the heart of the city, The Z Hotel Liverpool offers compact and luxury accommodation with handcrafted beds and 40-inch Samsung HD TVs. Enjoy city views and easy access to popular attractions like Liverpool ONE Shopping Centre and the port.

Convenient Amenities
Each room at The Z Hotel Liverpool features free WiFi, under-bed storage, and wall-mounted hanging space for clothing. Wheelchair accessible rooms are also available for guests' convenience.

Delicious Dining Options
Start your day with a continental breakfast at The Z Café, offering a variety of fresh pastries, cereals, and bacon rolls. Throughout the day, indulge in salads, sandwiches, and hot savoury dishes.

Ready to experience luxury and convenience in Liverpool? Book your stay at The Z Hotel Liverpool now!

Important information:

Please note that all extra beds and babycots must be guaranteed by a hotel manager, prior to arrival.

Please note that all private and public areas are non-smoking. A fine will apply to anyone who is found to be or has been smoking in any part of the hotel.

Please note, guests are required to present the payment card used to make the booking and photo ID at check-in. The address provided at the time of reservation must match the cardholder's address.

Third-party payment cards or corporate credit cards must be accompanied by an authorization form signed by the cardholder. A copy of the credit card and photo ID must also be provided.

Guests under the age of 18 can be accommodated only if accompanied by a parent or a guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 8947 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 8.91
M
Mark • couple • gb
7
2026-10-17 • via Nuitee
C
Charlotte • family_with_children • gb
10
2026-10-16 • via Nuitee
C
Caroline • solo_traveller • gb
8
Cons:

No wheelchair rooms

2026-10-16 • via Nuitee
A
Andrew • solo_traveller • gb
9
great stay as always
Pros:

great location and so quiet

Cons:

waiting for the lift you need to use the other lifts as well

2026-10-15 • via Nuitee
R
russell • family_with_children • au
8
Pros:

Rooms were a bit small, especially for the price you pay to stay.
Clean and tidy though and situated in a good part of the city.

2026-10-15 • via Nuitee
F
Frank • solo_traveller • gb
9
2026-10-15 • via Nuitee
U
UML • solo_traveller • gb
10
2026-10-15 • via Nuitee
R
Renae • solo_traveller • us
9
2026-10-15 • via Nuitee
J
James • solo_traveller • gb
9
2026-10-15 • via Nuitee
J
John • extended_group • ie
10
2026-10-15 • via Nuitee
J
Jonathan • solo_traveller • ie
9
2026-10-13 • via Nuitee
D
David • solo_traveller • gb
7
Fairly decent price and clean
Pros:

Location fairly close to centre & daytime tourist attractions. Rooms and communal areas kept clean. Staff seemed really pleasant & professional, David who's worked there for 11 years has a particularly cheerful & professional manner.

Cons:

Had issues with the door cards not working meaning a triple 7 floor journey to get back in a couple of times. I asked for additional milk sachets as one 5ml one per hot drink isn't ideal - I went downstairs to get a handful & had 8 left in my room before cleaners came in, but on them leaving they took half of them away leaving just 4.
Lift - there's 3 but only 1 can be used. It can get quite busy and you can't use the stairs.

2026-10-13 • via Nuitee
J
Jon Willy • extended_group • no
8
2026-10-13 • via Nuitee
M
Michel • family_with_children • ch
8
Ideales Hotel für einen 2-3 tägigen Sightseeing-Trip
Pros:

Sehr zentrale Lage. Alle Sehenwürdigkeiten und interessanten Orte waren zu Fuss erreichbar. Das Zimmer war grösser als erwartet und entsprach meinen Bedürfnissen eines kurzen 2-tägigen Trips nach Liverpool. Sehr freundliches und hilfsbereites Personal.

Cons:

TV hat nicht funktioniert. War aber nicht so schlimm, da ich die Zeit zur Besichtigung in Liverpool nutzte.

2026-10-13 • via Nuitee
R
Regula • couple • ch
8
allgemein ok
Pros:

fast alles, schöne Aussicht aus dem 7. Stock

Cons:

das Frühstück

2026-10-13 • via Nuitee
M
Munsch • solo_traveller • uy
10
2026-10-13 • via Nuitee
N
Nathan • solo_traveller • gb
10
Pros:

All round good cheap nice people nice room nice place

2026-10-13 • via Nuitee
D
Donna • couple • gb
10
2026-10-13 • via Nuitee
J
Jonathan • solo_traveller • ie
9
2026-10-13 • via Nuitee
M
Marcus • solo_traveller • de
6
2026-10-12 • via Nuitee