The Z Hotel Liverpool

Hotels
Z Hotels
8.8 (8613 reviews)
2 North John Street , Liverpool , gb

Children allowed

Facilities

Parking
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small room
No window

Categories

Cleanliness
8.44
Rooms were clean, but several comments about the cramped spaces and lack of windows affected the perception.
Service
9.41
Guests frequently praised the staff as being very helpful and kind.
Location
9.45
The location was mentioned positively multiple times as being central and convenient.
Room Quality
7.9
Room sizes were often criticized, particularly for being small and lacking windows.
Amenities
8.43
Basic amenities discussed positively, with some mentions of discomfort due to room size.
Value for Money
8.89
Perceived as good value, though some comments about price versus room size were noted.
Food and Beverage
8.94
No specific reviews were provided, defaulting to standard quality for this tier.
Overall Experience
8.91
Most guests expressed a generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:14

Property Description

Luxury Accommodation in the City Centre
Located in the heart of the city, The Z Hotel Liverpool offers compact and luxury accommodation with handcrafted beds and 40-inch Samsung HD TVs. Enjoy city views and easy access to popular attractions like Liverpool ONE Shopping Centre and the port.

Convenient Amenities
Each room at The Z Hotel Liverpool features free WiFi, under-bed storage, and wall-mounted hanging space for clothing. Wheelchair accessible rooms are also available for guests' convenience.

Delicious Dining Options
Start your day with a continental breakfast at The Z Café, offering a variety of fresh pastries, cereals, and bacon rolls. Throughout the day, indulge in salads, sandwiches, and hot savoury dishes.

Ready to experience luxury and convenience in Liverpool? Book your stay at The Z Hotel Liverpool now!

Important information:

Please note that all extra beds and babycots must be guaranteed by a hotel manager, prior to arrival.

Please note that all private and public areas are non-smoking. A fine will apply to anyone who is found to be or has been smoking in any part of the hotel.

Please note, guests are required to present the payment card used to make the booking and photo ID at check-in. The address provided at the time of reservation must match the cardholder's address.

Third-party payment cards or corporate credit cards must be accompanied by an authorization form signed by the cardholder. A copy of the credit card and photo ID must also be provided.

Guests under the age of 18 can be accommodated only if accompanied by a parent or a guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 10.95 per day.

Location

Guest Reviews

8.8
Based on 8613 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 8.91
N
Neal solo_traveller gb
10
2026-05-23 via Nuitee
solo_traveller gb
8
Excellent value and minimum fuss
Pros:

Excellent location and vakue for money. Good sky tv witj all channels including sport and movies.

Cons:

Room slightly small

2026-05-23 via Nuitee
I
Ian solo_traveller ie
8
2026-05-23 via Nuitee
D
Davesaint67 solo_traveller gb
9
Pros:

Everything

2026-05-22 via Nuitee
R
Rebecca couple gb
10
Wonderful
Pros:

Location was excellent
Staff were wonderful and extremely helpful
Place was clean and tidy
Rooms were spot on, comfy beds, sky tv, decent showers.

Cons:

Nothing

2026-05-22 via Nuitee
B
Baris solo_traveller tr
10
2026-05-22 via Nuitee
A
Andrew solo_traveller ie
5
Hotel z
Pros:

Location and irish 3 pin plugs didnt have to use pin plugs like in all other uk hotels but had adapter anyway

Cons:

No breakfast option ,no bar , room no window as soon as u put card in to turn on lights aircon comes on at 21 degrees which is cold should be set to 24 and if u forget to turn aircon off its freezing temperature 21 ,its freezing and bad for allergies sneezing etc i had all next day. Looking at 15 degrees in may in liverpool no need for extreme cold aircon but has no window so u need a bit of air sky tv but without sports and room is extremely small

2026-05-22 via Nuitee
L
Liam solo_traveller gb
8
2026-05-22 via Nuitee
S
Sara couple gb
10
2026-05-21 via Nuitee
G
GEORGIOS solo_traveller cy
8
2026-05-21 via Nuitee
D
David couple gb
10
2026-05-21 via Nuitee
S
Sabina solo_traveller it
9
Pros:

La pulizia e la cura

2026-05-20 via Nuitee
S
Sian solo_traveller gb
9
2026-05-20 via Nuitee
N
Nema couple gb
10
Brilliant and enjoyable
Pros:

Nice and quite

Cons:

None

2026-05-20 via Nuitee
V
Vintage solo_traveller gb
10
Clean easy access to where I need to go.
Pros:

Everyone was so helpful and accommodating

Cons:

Notting

2026-05-20 via Nuitee
K
Kevin solo_traveller ie
9
Great location good value
Pros:

Great location responsive management

Cons:

Nothing

2026-05-19 via Nuitee
S
Shaun couple gb
10
2026-05-18 via Nuitee
S
Sheri couple gb
8
2026-05-18 via Nuitee
S
Steve couple gb
7
Pros:

Decent location

Cons:

Starting to feel dated and needs refreshing. Windows don’t open

2026-05-18 via Nuitee
D
Diane couple au
8
Good value, great location.
Pros:

Location fantastic. Comfortable bed (though one side abutted a wall) and great shower

Cons:

Bed abutting the wall, check in person very robotic, very little privacy in the en-suite

2026-05-17 via Nuitee