The Z Hotel Liverpool

Hotels
•
Z Hotels
8.8 (8947 reviews)
2 North John Street , Liverpool , GB
+44 151 556 1770

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small room
No window

Categories

Cleanliness
8.44
Rooms were clean, but several comments about the cramped spaces and lack of windows affected the perception.
Service
9.41
Guests frequently praised the staff as being very helpful and kind.
Location
9.45
The location was mentioned positively multiple times as being central and convenient.
Room Quality
7.9
Room sizes were often criticized, particularly for being small and lacking windows.
Amenities
8.43
Basic amenities discussed positively, with some mentions of discomfort due to room size.
Value for Money
8.89
Perceived as good value, though some comments about price versus room size were noted.
Food and Beverage
8.94
No specific reviews were provided, defaulting to standard quality for this tier.
Overall Experience
8.91
Most guests expressed a generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:14

Property Description

Luxury Accommodation in the City Centre
Located in the heart of the city, The Z Hotel Liverpool offers compact and luxury accommodation with handcrafted beds and 40-inch Samsung HD TVs. Enjoy city views and easy access to popular attractions like Liverpool ONE Shopping Centre and the port.

Convenient Amenities
Each room at The Z Hotel Liverpool features free WiFi, under-bed storage, and wall-mounted hanging space for clothing. Wheelchair accessible rooms are also available for guests' convenience.

Delicious Dining Options
Start your day with a continental breakfast at The Z Café, offering a variety of fresh pastries, cereals, and bacon rolls. Throughout the day, indulge in salads, sandwiches, and hot savoury dishes.

Ready to experience luxury and convenience in Liverpool? Book your stay at The Z Hotel Liverpool now!

Important information:

Please note that all extra beds and babycots must be guaranteed by a hotel manager, prior to arrival.

Please note that all private and public areas are non-smoking. A fine will apply to anyone who is found to be or has been smoking in any part of the hotel.

Please note, guests are required to present the payment card used to make the booking and photo ID at check-in. The address provided at the time of reservation must match the cardholder's address.

Third-party payment cards or corporate credit cards must be accompanied by an authorization form signed by the cardholder. A copy of the credit card and photo ID must also be provided.

Guests under the age of 18 can be accommodated only if accompanied by a parent or a guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 8947 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 8.91
N
Nonso • solo_traveller • gb
9
Pros:

The cleanliness and the facilities.

Cons:

The Internet wasn't perfect, was slow.

2026-09-19 • via Nuitee
A
Alan • solo_traveller • gb
10
Great value for money
Pros:

Just perfect for a one night stay

Cons:

Has everything you need, also supplies a iron and ironing board

2026-09-19 • via Nuitee
M
Millie • solo_traveller • gb
6
It was a good loaction but expensive for the room size and wifi not working.
Pros:

Its location

Cons:

The room needed a window and the door didn’t feel secure being a lone women traveller. The wifi didn’t work either.

2026-09-19 • via Nuitee
A
Andrew • solo_traveller • gb
8
Clean, comfortable bed, good location, and value for money.
2026-09-19 • via Nuitee
M
Maria • solo_traveller • gb
7
2026-09-18 • via Nuitee
D
Darren Daz Kelly 2022 • solo_traveller • gb
7
D.k vlogsyoutuber review
Pros:

Review Nice place and staff

Cons:

Should have baths swimming pool steam room shaun jacuzzi gym more food items should be able to open window as can get hot

2026-09-18 • via Nuitee
J
Jamila • solo_traveller • gb
8
2026-09-18 • via Nuitee
D
Dylan • solo_traveller • gb
5
Pros:

I liked where the hotel was lovely staff

Cons:

The bed was so hard could not sleep at my back was in bits

2026-09-18 • via Nuitee
D
DIANE • solo_traveller • gb
9
Very pleased. Would stay again
Pros:

staff were very efficient, friendly and helpful. Leaving my bag when i was early and after check out was so helpful. It was affordable and I felt looked after. It's nice to go somewhere they put the effort in to help you. Makes such a difference

Cons:

The shower within the bedroom was unusual, and I was terrified the shower steam would trigger the fire alarm (it happened once in a hotel). But it was absolutely fine. I had a room without a window. It was a really good option to save money. Although it felt weird initially, it was very comfortable and well planned- with enough space, I had a good stay.

2026-09-17 • via Nuitee
R
Ryan • couple • mt
6
Cons:

The room didn’t have any windows and the towels weren’t changed

2026-09-17 • via Nuitee
T
Thea • couple • se
4
2026-09-17 • via Nuitee
M
Margaret • couple • gb
10
We had a good stay and a good time in Liverpool.
Pros:

It was a comfortable bed and the shower facilities good.

Cons:

Nothing.

2026-09-17 • via Nuitee
L
Luigi • solo_traveller • ch
8
2026-09-16 • via Nuitee
D
Dylan • couple • gb
8
2026-09-16 • via Nuitee
P
Philip • solo_traveller • gb
8
Very relaxed and easy going feel to the hotel, with easy access to all amenities!
Pros:

Excellent location for Moorfields train station,the waterfront and town centre shopping. Comfortable rooms and beds, very clean.

Cons:

Nothing

2026-09-16 • via Nuitee
M
Michael • solo_traveller • gb
8
Cheap and cheerful
Pros:

Cheap and good location. I liked that water was provided in the room, as well as tea and coffee making facilities. The shower was very good.

Cons:

Strange layout for a room. The toilet/shower were practically next to the bed. Not much privacy if you're sharing a room with someone.

2026-09-16 • via Nuitee
P
Patrick • couple • gb
6
Handy location and spoke with staff about air conditioning unit but the two of them were absolutely useless. Think they
Pros:

Location was excellent

Cons:

Air conditioning unit located in the wrong area of room and partially worked however it did require a full service.

2026-09-15 • via Nuitee
B
Ben • solo_traveller • gb
9
2026-09-15 • via Nuitee
D
Domjan • solo_traveller • hr
7
2026-09-15 • via Nuitee
T
Tadhg • solo_traveller • ie
6
Excellent location . Standard fallen consi since previous visit. Staff not very interested in roles.
Pros:

View from room excellnt.
Windows warrant a clean .
Compact room very good.

Cons:

Room not cleaned over 4 days,
Had to ask for clean towels.

2026-09-14 • via Nuitee