Miller & Carter Maidstone by Innkeeper's Collection

Hotels
8.1 (1698 reviews)
Miller & Carter Maidstone , Maidstone , gb
+44 1622 692212

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Bar
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Dust in rooms
Uncomfortable mattress

Categories

Cleanliness
7.46
Several reviews mention cleanliness positively, but dust issues were pointed out.
Service
8.93
Multiple reviews noted friendly and helpful staff.
Location
8.47
The hotel is well-located near town and transport links.
Room Quality
7.42
Rooms were mentioned as comfortable, but issues with dust and mattress quality were noted.
Amenities
8.05
Amenities were satisfactory but could use some improvements.
Value for Money
8.41
The hotel offers good value based on cleanliness and service.
Food and Beverage
8.06
Food quality was positively mentioned, enhancing the overall experience.
Overall Experience
8.03
Overall satisfaction is noted, but some areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:26

Property Description

Colonial Charm and Modern Comfort
Set in a listed colonial-style building, Miller & Carter Maidstone by Innkeeper's Collection offers a unique blend of history and modern amenities.

Delicious Dining Experience
Indulge in a delectable experience at the Miller & Carter Steakhouse, serving mouth-watering grills and a variety of 30-day aged English and Irish Steaks. Perfect for steak enthusiasts.

Convenient Location with Nearby Attractions
Located just a short walk from Maidstone city centre, guests can easily explore attractions like Leeds Castle, scenic parklands, golf courses, theatres, bars, and a large shopping centre. Enjoy activities like canoeing on the River Medway during your stay.

Experience colonial elegance, exceptional dining, and convenient location at Miller & Carter Maidstone by Innkeeper's Collection. Book now for a memorable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 1698 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.47
Room Quality: 7.42
Amenities: 8.05
Value for Money: 8.41
Food and Beverage: 8.06
Overall Experience: 8.03
K
Kemi • solo_traveller • gb
10
2026-08-18 • via Nuitee
K
Karel • couple • nl
7
Pros:

eten was prima

Cons:

geen airco op de kamer.
aan de buitenkant was het gebouw slecht onderhouden

2026-08-18 • via Nuitee
L
Lynda • couple • gb
8
Good hotel and excellent staff.
2026-08-17 • via Nuitee
D
Dirk • family_with_children • de
9
2026-08-17 • via Nuitee
C
Christopher • couple • gb
8
2026-08-16 • via Nuitee
J
Judith • family_with_children • de
8
Gute Unterkunft auf der Durchreise
Pros:

Nah am Bahnhof (500m)
Gute Anbindung an London
Sehr gutes Frühstück
Großes Zimmer

Cons:

Keine Klimaanlage
Viel Umgebungslärm

2026-08-15 • via Nuitee
S
Seamus • solo_traveller • ie
9
2026-08-14 • via Nuitee
R
Richard • solo_traveller • at
7
2026-08-14 • via Nuitee
O
Olivier • solo_traveller • fr
7
Pas mal...
Pros:

Localisation,

Cons:

L'hôtel n'est pas prêt à affronter les fortes chaleurs (38 degré qd nous y étions... Pas de climatisation ni de ventilateur efficace), l'absence de buffet au petit déjeuner (besoin d'attendre)

2026-08-14 • via Nuitee
A
Amanda • solo_traveller • gb
8
Pros:

Great location for walking in to town & staff were lovely

Cons:

The fans in room didn't really do much in hot weather unfortunately

2026-08-14 • via Nuitee
P
Philippe • solo_traveller • be
5
Pros:

L'emplacement tout près des rues commerciales et le petit-déjeuner très copieux.

Cons:

Extérieur de l'hotel décrépi, moquette de la chambre sale, bord de fenêtres en ruine et bruyant en soirée car beaucoup de traffic.

2026-08-13 • via Nuitee
G
Gertjan • solo_traveller • nl
9
Pros:

Locatie

2026-08-13 • via Nuitee
C
Curon • family_with_children • gb
6
Pleasant enough for what we needed for a night’s stay before leaving for Dover in the early hours.
Pros:

Easy access. Big family room. What we needed for a night stay

Cons:

Room directly above restaurant. Quite noisy with 2 kids to put to bed (at 9pm). We phoned down at 11pm to ask reception to turn music down. Sounded as if it was coming from the kitchen.

2026-08-11 • via Nuitee
L
Luc • family_with_children • nl
7
2026-08-11 • via Nuitee
G
Grant • couple • gb
10
Excellent.
Pros:

Evening Meal Fantastic.

2026-08-11 • via Nuitee
P
PETER • solo_traveller • gb
8
Pros:

Spacious room with two comfortable chairs. Within walking distance of the railway station. Delicious breakfast.

Cons:

Check in process was slow waiting for someone to check me in. No air conditioning.

2026-08-10 • via Nuitee
A
ADE • family_with_children • lu
8
Cons:

No air condotionning

2026-08-10 • via Nuitee
G
Greenan • family_with_children • uy
10
It was brilliant noth bad to say I'd love to go back
Pros:

The food was beautiful

Cons:

Everything for good from the word go

2026-08-10 • via Nuitee
B
Barry • couple • gb
10
2026-08-09 • via Nuitee
J
Jonathan • extended_group • gb
7
Pros:

Lovely friendly staff. Nice bar and restaurant area. Perfectly located in the centre.

Cons:

I thought the rooms were a little tired and required some love. There didn’t seem to be a bar person if you walked up and stood at the bar. There’s were lot of staff everywhere but strangely took some time to be noticed and then served.

2026-08-09 • via Nuitee