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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Parking
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Non-smoking rooms
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Restaurant
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Family rooms
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Non-smoking throughout
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Process in place to check health of guests
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Japanese garden
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Electric bicycle charging station
Review Highlights
Categories
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Property Description
Colonial Charm and Modern Comfort
Set in a listed colonial-style building, Miller & Carter Maidstone by Innkeeper's Collection offers a unique blend of history and modern amenities.
Delicious Dining Experience
Indulge in a delectable experience at the Miller & Carter Steakhouse, serving mouth-watering grills and a variety of 30-day aged English and Irish Steaks. Perfect for steak enthusiasts.
Convenient Location with Nearby Attractions
Located just a short walk from Maidstone city centre, guests can easily explore attractions like Leeds Castle, scenic parklands, golf courses, theatres, bars, and a large shopping centre. Enjoy activities like canoeing on the River Medway during your stay.
Experience colonial elegance, exceptional dining, and convenient location at Miller & Carter Maidstone by Innkeeper's Collection. Book now for a memorable stay!
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
Good location for the town
The room was basic for the money and it was so noisy both with the restaurant downstairs and during the night too as the building only has single glazed windows and it next to to the road where many loony’s with motorbikes like to show off !
Nice room
O
Great location
Super ontbijt. Eten in t restaurant heel goed. Vooraf reserveren is aan te raden, druk bezocht.
Vriendelijk personeel.
Staff were great. Clean tidy an perfect location
No air con. For the price
Eten en staf ergoed en vriendelijk.
Het ziet er buiten en de ramen binnen vreselijk onderkomen en smerig uit. Durf zo het niet aan te raden!
The breakfast was superb. Food excellent at breakfast and dinner. The best thing of all was your staff, each and every one of them was very friendly and polite and so very helpful. We will be back
The lighting in the dining room changed very early to evening romantic lighting which made it difficult to see
Dinner in the restaurant was ok and you can park outside.
The room was really cold and there was a large gap around the curtains which meant daylight flooded into the room from 4.30am. They put me on the second floor and when i told them i was slightly disabled they reluctantly moved me to the first floor. They did not offer to help me with my case.
The hotel is just off a really busy roundabout so there is noise from traffic.
For dinner i chose the set menu option of 3 courses for a set price. I didn't have a dessert so they said i couldn't have the set menu price and tried to charge me a la carte prices. They said i should have ordered a dessert and not eaten it. I pointed out that the menu did not make this clear and they begrudgingly accepted that it was not at all clear on the menu. They reluctantly reduced my bill but then i was bombarded by emails from head office accusing me of leaving without paying all of my bill.
Breakfast was poor. I chose avocado on toast with poached eggs. The avocado was cut into chunks rather than mashed and the eggs were hard.
The staff were excellent, the food was excellent, the location was perfect, nothing was too much bother, the staff were very eager to help
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Our room was large and a reasonable price. The bed was comfortable. The bar member who checked us in was efficient and polite.
The decor was tired and a bit depressing.
Clean, spacious family room above the steakhouse restaurant. Extremely welcoming, helpful staff and it was great to be able to walk down into Maidstone town centre so easily. A stress-free layover on our way to France!
It's an old building, so unfortunately the floor in our room was quite squeaky! Also due to the location, it's hard to avoid the noise of the cars from the main road behind the trees (but I think that was more of an issue as we tried to keep the windows open because of the heatwave).
All easy and lovely
Location
Rooms could have been cleaner
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