Miller & Carter Maidstone by Innkeeper's Collection

Hotels
8.1 (1671 reviews)
Miller & Carter Maidstone , Maidstone , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Bar
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Dust in rooms
Uncomfortable mattress

Categories

Cleanliness
7.46
Several reviews mention cleanliness positively, but dust issues were pointed out.
Service
8.93
Multiple reviews noted friendly and helpful staff.
Location
8.47
The hotel is well-located near town and transport links.
Room Quality
7.42
Rooms were mentioned as comfortable, but issues with dust and mattress quality were noted.
Amenities
8.05
Amenities were satisfactory but could use some improvements.
Value for Money
8.41
The hotel offers good value based on cleanliness and service.
Food and Beverage
8.06
Food quality was positively mentioned, enhancing the overall experience.
Overall Experience
8.03
Overall satisfaction is noted, but some areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:26

Property Description

Colonial Charm and Modern Comfort
Set in a listed colonial-style building, Miller & Carter Maidstone by Innkeeper's Collection offers a unique blend of history and modern amenities.

Delicious Dining Experience
Indulge in a delectable experience at the Miller & Carter Steakhouse, serving mouth-watering grills and a variety of 30-day aged English and Irish Steaks. Perfect for steak enthusiasts.

Convenient Location with Nearby Attractions
Located just a short walk from Maidstone city centre, guests can easily explore attractions like Leeds Castle, scenic parklands, golf courses, theatres, bars, and a large shopping centre. Enjoy activities like canoeing on the River Medway during your stay.

Experience colonial elegance, exceptional dining, and convenient location at Miller & Carter Maidstone by Innkeeper's Collection. Book now for a memorable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 1671 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.47
Room Quality: 7.42
Amenities: 8.05
Value for Money: 8.41
Food and Beverage: 8.06
Overall Experience: 8.03
A
Andy solo_traveller gb
9
2026-07-25 via Nuitee
W
william solo_traveller gb
10
Pros:

Easy access, parking plentiful

Cons:

Stairs. Was there a lift ?

2026-07-25 via Nuitee
B
BoydL couple gb
9
Very decent hotel with loads of car parking and nice breakfast.
Pros:

Location was good for the festival at Mote Park. Breakfast was very good and there was loads of it. Staff were very pleasant.

Cons:

Wine was on the pricey side £13 for a 250ml Shiraz.

2026-07-24 via Nuitee
M
Mrs janet Anne couple gb
10
Exceptional inside and out
Pros:

Staff very friendly and helpful they helped us get an uber for our wedding destination, couldn’t fault any thing about miller and carter would stay there again food was exceptional

2026-07-24 via Nuitee
B
BOB couple gb
8
Great location
Pros:

Great location

Cons:

Windows need a paint and clean

2026-07-23 via Nuitee
E
Emma couple gb
8
2026-07-22 via Nuitee
H
Halsall solo_traveller gb
5
2026-07-22 via Nuitee
H
Hughes extended_group gb
10
Very enjoyable.
Pros:

We did not stay for breakfast as we had to leave early.

Cons:

We liked everything about our stay.

2026-07-21 via Nuitee
S
Steve Kail solo_traveller gg
7
Pros:

Room size

Cons:

Lack of air-conditioning on a hot weekend. There was a fan provided but it didn't help much.

2026-07-20 via Nuitee
M
Mohsin solo_traveller gb
8
2026-07-19 via Nuitee
B
Bridghe solo_traveller gb
10
Pros:

Staff are wonderful apleasure even housekeeping so helpful i hope use appreciate them

Cons:

Bathroom was tiny but spotless more hangin space maybe chest drawers room 10 food excellent thank you

2026-07-19 via Nuitee
L
lisa solo_traveller gb
10
2026-07-18 via Nuitee
S
Sinead extended_group gb
5
Ok
Pros:

Good location

Cons:

No air con. Double booked so man kept ringing me

2026-07-18 via Nuitee
M
Martin solo_traveller gb
6
2026-07-18 via Nuitee
O
Onyebuchi couple gb
8
2026-07-17 via Nuitee
D
Dorothy solo_traveller gb
10
Enjoyable stay
Pros:

The room was very spacious which ensured we felt comfortable during our stay. The 2 fans in thr room were a great additiom during the heatwave wjen we stayed.

Cons:

No negatives really enjoyed our stay.

2026-07-14 via Nuitee
A
Anne couple gb
7
Pros:

No breakfast.

Cons:

No air-conditioning

2026-07-14 via Nuitee
P
peggy solo_traveller gb
10
Pros:

Every thing lovely staff lovely food lovely outdoor seating

Cons:

Didn't like that there was no air-conditioning in bedrooms even though I requested a room with air-conditioning

2026-07-14 via Nuitee
A
Alistair couple gb
8
Pros:

The food in the restaurant was great, staff were friendly, and the room was comfortable.

2026-07-12 via Nuitee
C
Craig solo_traveller gb
6
Pros:

Convenient location, good food

Cons:

Lack of air conditioning in rooms. Generally rooms etc need some tlc e.g. carpets worn, paint work needs refreshing

2026-07-10 via Nuitee