Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Clean and well-located
Exceptional staff service
Cons:
Limited breakfast variety
Small gym facilities

Categories

Cleanliness
9.4
Overall cleanliness praised across multiple reviews.
Service
9.9
Exceptional service noted especially by front desk and housekeeping.
Location
9.4
Convenient and safe location with good access to amenities.
Room Quality
8.9
Rooms described as comfortable but occasionally small.
Amenities
8.4
Some amenities reported as lacking, such as a small gym.
Value for Money
9.4
Guests felt they received a good experience for the price.
Food and Beverage
9.4
Food quality praised, though variety noted as lacking in breakfast.
Overall Experience
9.6
Positive overall experiences recorded with minor noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:52

Property Description

Luxurious Amenities

Landmark Hotel in Medellín offers a lavish experience with an outdoor swimming pool, fitness centre, terrace, and a restaurant. Guests can also unwind in the hot tub and enjoy the 24-hour front desk service.

Prime Location

Situated near popular attractions like El Poblado Park, Lleras Park, and The Dancer's Park, this hotel provides easy access to the city's vibrant spots.

Comfortable Accommodation

The air-conditioned rooms at Landmark Hotel are equipped with modern amenities including a flat-screen TV, safety deposit box, and a private bathroom. The daily breakfast options cater to various preferences, ensuring a delightful stay for every guest.

Book your stay at Landmark Hotel now for a truly unforgettable experience in Medellín!

Important information:

Please note that construction work is taking place nearby from 2025-07-20 to 2026-07-21 and some rooms may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
The property will be undergoing renovations from 2025-07-20 until 2026-07-21. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 4944 reviews
Cleanliness: 9.4
Service: 9.9
Location: 9.4
Room Quality: 8.9
Amenities: 8.4
Value for Money: 9.4
Food and Beverage: 9.4
Overall Experience: 9.6
R
RAINER solo_traveller de
10
Pros:

Unser Zimmer hat unsere Erwartungen weit übertroffen. Sehr zentral gelegen

2026-06-20 via Nuitee
L
Lars solo_traveller de
6
2026-06-19 via Nuitee
A
Andy solo_traveller gb
10
Pros:

Superb location. Fantastic onsite restaurants. Amazing rooftop pool with incredible views of Medellin, complimented by a rooftop bar. If you have the chance to stay in the King Deluxe Suites - DO IT! You won't regret it.

Cons:

Drinks & coctials a little pricey for Colombia

2026-06-19 via Nuitee
L
Lewis couple gb
10
2026-06-18 via Nuitee
A
Angelika solo_traveller gb
9
Great stay at a beautiful boutique hotel
Pros:

Great design hotel in a nice part of poblado with all the amenities you could wish for

Cons:

Gym was a bit disappointing vs the pictures but everything else was great

2026-06-16 via Nuitee
K
kyung hwa solo_traveller gt
3
Pros:

식사 서비스 없음
방음 전혀 안됨
마실 생수 없음

Cons:

안좋아서 할말 없음

2026-06-16 via Nuitee
D
Diego solo_traveller es
8
Pros:

Las instalaciones y el personal

Cons:

Precio un poco elevado

2026-06-16 via Nuitee
A
Abdallah solo_traveller at
9
2026-06-16 via Nuitee
R
Rebecca couple gb
9
A fantastic hotel in Medellin!
Pros:

Handy location, comfortable and modern room and super helpful staff! Loved the pool and the gym in the hotel too!

Cons:

Both treadmills were broken during our stay but otherwise was fantastic!

2026-06-16 via Nuitee
E
Edward couple us
10
2026-06-16 via Nuitee
T
Thomas couple gb
7
Pros:

Nice hotel however the rooms are pretty small. Not enough space to open a suitcase without putting it on the bed.

2026-06-15 via Nuitee
S
Stewart couple us
9
Overall, an excellent hotel and would re-book.
Pros:

Overall. Excellent from top to bottom. From the security guy who ran out to our uber with an umbrella when it was raining, to the excellent housekeeping staff, to the friendly front desk, everyone made us feel welcome. They also serve free coffee and flavored water in the lobby and there’s a free washer/dryer in the basement!

Cons:

It wasn’t a major concern, but the walls seemed thin- we could hear our neighbors conversations, and people in the hallways.

2026-06-14 via Nuitee
G
German couple co
9
Pros:

Muy cómodo, bonito y nos gustó mucho la decoración. El grifo de agua en la habitación muy buen detalle.

Cons:

Hay obras alrededor

2026-06-14 via Nuitee
A
Alejandro extended_group es
10
2026-06-12 via Nuitee
R
Robinson couple fr
1
Badly managed
Cons:

The Landmark is, in many ways, a very good hotel. The rooms are comfortable, the location is excellent, and there are useful facilities such as guest laundry. The staff members I dealt with, particularly Edwin and Freddy, were outstanding. Both spoke excellent English, were professional, friendly, and genuinely helpful throughout my stay.

Unfortunately, I am leaving a one-star review because of a serious issue with transparency and management.

The hotel operates a restrictive guest policy which was not made clear at the time of booking through Booking.com. There was no prominent warning during the booking process, nor was the policy brought to my attention when I checked in. Had it been clearly disclosed, I could have made an informed decision before choosing the hotel.

When I later raised the issue with management, I was told that I should have read the terms and conditions. The manager then produced a lengthy document and suggested the information was contained there. I found this response dismissive, sarcastic, and entirely unhelpful. Important restrictions that materially affect a guest’s stay should be clearly communicated, not hidden in pages of legal terms.

What concerned me even more was being told that Booking.com does not allow them to display additional information prominently. This suggests the hotel is fully aware that many guests will not see these restrictions before booking, yet continues to rely on internal rules that are only revealed later.

The most disappointing aspect of my stay was the attitude of the manager. Hospitality is ultimately about solving problems and exercising sensible judgment. Instead of listening to the facts or attempting to find a practical solution, the response was simply to point me towards lengthy terms and conditions and suggest that the issue was entirely my responsibility.

2026-06-11 via Nuitee
O
Oscar solo_traveller pe
10
2026-06-11 via Nuitee
D
David couple es
10
¡ Fantástico !
Pros:

El personal increíble, siempre a tu disposición. La responsable maravillosa, gran profesional.

Cons:

Nada

2026-06-10 via Nuitee
S
Sam ho solo_traveller au
10
2026-06-10 via Nuitee
D
David couple co
10
Espectacular
Pros:

Todo hermoso!

Cons:

Todo full

2026-06-10 via Nuitee
P
Peder family_with_children us
9
2026-06-09 via Nuitee