PARKROYAL Melbourne Airport

Hotels
Parkroyal Hotels & Resorts
8.5 (8491 reviews)
Arrivals Drive, Tullamarine , Melbourne , au

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Outstanding breakfast
Cons:
Cleanliness issues
Noise from airport
Value for food options

Categories

Cleanliness
7.83
Mixed reviews about cleanliness; issues mentioned with stains and lack of stocked bar.
Service
9.3
Friendly staff and prompt service reported in multiple reviews.
Location
9.34
Proximity to the airport is a major positive factor, highly rated by guests.
Room Quality
8.29
Comfortable beds mentioned; some issues with noise and maintenance.
Amenities
8.32
Amenities generally good, with a noted variety for breakfast.
Value for Money
7.78
Concerns about food prices and serving sizes noted, may not represent value.
Food and Beverage
8.33
Breakfast was outstanding according to some guests; however, limited options mentioned.
Overall Experience
8.8
Overall good experience but with some noted drawbacks and service delays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:48

Property Description

Luxurious Amenities
Indulge in the indoor heated pool, spa, sauna, and steam room for a truly relaxing experience. Re-energize at the 24-hour fitness center with top-of-the-line equipment.

Gourmet Dining
Satisfy your cravings at the onsite restaurant, bar, or café. Opt for in-room dining with a well-stocked mini fridge and 24-hour room service for ultimate convenience.

Stunning Views and Comfort
Experience comfort in every detail with pillow menus, bathrobes, and slippers in every room. Enjoy scenic views of the runway, city skyline, or the Macedon Ranges for a memorable stay.

Book now for an unforgettable stay at PARKROYAL Melbourne Airport.

Important information:

Please note that there is a 1.25% charge when you pay with a Visa, Mastercard or American Express credit card.

Please note that there is a 3% charge when you pay with JCB.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Wed, Jul 22, 2026 until Tue, Aug 4, 2026
Hot tub/jacuzzi is closed from 2026-08-04 until 2026-07-22

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs AUD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for AUD 70 per person per night when using an existing bed.
    People 2 years old and over stay for AUD 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 8491 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.32
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 8.8
P
Paul solo_traveller ae
6
2026-05-30 via Nuitee
J
Joanna couple au
8
2026-05-30 via Nuitee
S
Susan couple au
7
Overall pleasant and would stay again
Pros:

The location was the key for the stay, as this was not my first stay I noticed things are showing their age. But overall still pleasant. Did notice more outside noise, but you are staying next too the airport.

Cons:

The construction works and the price of the restaurant

2026-05-30 via Nuitee
R
Rob couple au
8
2026-05-30 via Nuitee
P
Peter solo_traveller au
10
Staff are a credit to your business
Pros:

Location and the room to have peace and quiet to get some critical work done.

Cons:

Was glad I booked for dinner; I did notice other guesses that didnt get turned away from the restaurant

2026-05-29 via Nuitee
F
Fiona solo_traveller au
7
Pros:

Location to the international airport

Cons:

I wasn't a fan of the custom service. Especially at the Airo restaurant. Food was delicious, but I found the customer service to be lacking.

2026-05-29 via Nuitee
C
Charles family_with_children au
10
2026-05-29 via Nuitee
J
jan solo_traveller au
6
It was ok but unremarkable
Pros:

It was convenient

Cons:

Really difficult to get to because of building works at airport and no signage to help. Bathroom was tired despite main room being updated

2026-05-29 via Nuitee
N
nicole solo_traveller au
10
Location great
Pros:

Location

Cons:

The price. Sauna not hot enough, outdated.

2026-05-29 via Nuitee
D
Debra solo_traveller au
9
Overall very good
Pros:

Breakfast was good.

Cons:

Dining room had a function so I had to eat in the bar

2026-05-29 via Nuitee
C
Chamberlain couple au
8
Great breakfast and comfortable bed
Pros:

Great breakfast, comfy bed, great staff

Cons:

It’s quite pricey for a few hours but I enjoyed my stay

2026-05-29 via Nuitee
L
Lorraine couple au
7
2026-05-29 via Nuitee
K
Kerri couple au
9
Great option for a late arrival or early departure.
Pros:

Perfect location, staff were excellent.

Cons:

Nothing

2026-05-29 via Nuitee
D
Danielle solo_traveller au
9
2026-05-28 via Nuitee
C
Caroline couple au
10
2026-05-28 via Nuitee
G
Gomersall solo_traveller au
8
2026-05-28 via Nuitee
D
Debbie couple us
5
Convenient location to terminals but not worth the price.
Pros:

Proximity to terminals; Spacious room; onsite restaurant

Cons:

Poor signage and access to hotel; inattentive staff at reception and bar; additional charges post departure that were not explained.

2026-05-28 via Nuitee
K
Karen solo_traveller au
10
Pros:

Always clean, comfortable and great location

2026-05-28 via Nuitee
K
Karen family_with_children au
9
Perfect accomodation for an early flight.
Pros:

Runway views! Location is perfect and a short walk into the terminal.

Cons:

Expensive. You are paying for the location and convenience being so close to the airport.

2026-05-28 via Nuitee
S
Sharon solo_traveller au
8
If it wasn't for the unfortunate delay with in room service it would have been amazing.
Pros:

Friendliness of staff

Cons:

I ordered dinner at 5pm. Was told there would be 40 minute wait which was fine however did not arrive for nearly 70 mins. I understand problems could occur but perhaps a phone call to let me know delay would be longer than expected. Glad I did not have young children with me

2026-05-27 via Nuitee