Portobello Hotel Orla

Hotels
7 (2190 reviews)
Av. Tapajós, 2215 , Santarém , br

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Luggage storage
Fax/photocopying
Non-smoking throughout
Sun terrace
See all facilities

Review Highlights

Pros:
Good service
Pleasant location
Quality breakfast
Cons:
Poor cleanliness
Room quality issues
Accessibility concerns

Categories

Cleanliness
4.39
Numerous mentions of poor cleanliness and maintenance in the reviews.
Service
8.36
Good service was highlighted in multiple reviews despite some dissatisfaction.
Location
8.9
Frequent praise for the location being advantageous.
Room Quality
5.35
Some separate mentions of poor room quality and complaints about facilities.
Amenities
7.38
Basic amenities mentioned, with some issues like lack of a minibar.
Value for Money
6.84
Mixed reviews on value due to quality vs. price concerns.
Food and Beverage
8.39
Positive comments regarding the breakfast quality but some issues were noted.
Overall Experience
6.36
A mix of positive experiences overshadowed by major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:55

Property Description

Luxurious Accommodations
Experience comfort and style at Portobello Hotel Orla, where each room comes with a private bathroom, flat-screen TV, and air conditioning. Upgrade to a room with a balcony for stunning views of Santarém.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, free WiFi, and a sun terrace during your stay. Wake up to a delicious continental breakfast to start your day off right.

Prime Location
Located near popular attractions such as Santarem's Harbor and Nossa Senhora da Conceição Diocesan Cathedral, Portobello Hotel Orla is the perfect choice for travelers seeking both leisure and exploration.

Book your stay at Portobello Hotel Orla now for a memorable experience in Santarém!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 6 and older are allowed.
    People 6 years old and over stay for R$ 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7
Based on 2190 reviews
Cleanliness: 4.39
Service: 8.36
Location: 8.9
Room Quality: 5.35
Amenities: 7.38
Value for Money: 6.84
Food and Beverage: 8.39
Overall Experience: 6.36
D
Danilo • solo_traveller • br
1
2026-07-25 • via Nuitee
A
Amanda • solo_traveller • br
8
2026-07-24 • via Nuitee
A
Amanda • solo_traveller • br
8
2026-07-24 • via Nuitee
B
Bhuno • solo_traveller • br
6
2026-07-24 • via Nuitee
N
Norberta • extended_group • br
6
2026-07-22 • via Nuitee
H
Herlano • couple • br
10
Excelente
Pros:

Não merendei no local

Cons:

Mais opção de cerveja

2026-07-22 • via Nuitee
W
Wagno • family_with_children • br
8
2026-07-21 • via Nuitee
M
Matthias • solo_traveller • fr
7
Cons:

Attention, le port des bateaux en provenance de Manaus se trouve à 6km.
Ensemble à rafraichir.

2026-07-20 • via Nuitee
M
Madson Igor • solo_traveller • br
7
para dormir e pernoitar e ótimo
Pros:

ótimo para dormir e descançar

Cons:

quarto sem decoração,

2026-07-20 • via Nuitee
A
Amanda • solo_traveller • br
8
2026-07-20 • via Nuitee
A
Aline • family_with_children • br
4
Decepcionante
Pros:

A estrutura é péssima. Os quartos tem cheio de mofo, um dos colchões era horrível, banheiro sem tapete, molha tudo, a limpeza é muito ruim. Não recomendo.

Cons:

Da localização apenas

2026-07-20 • via Nuitee
C
Carla • extended_group • br
1
Pros:

De nada!!!

Cons:

Quarto com muitos problemas de instalação, colchão com buraco, acessibilidade pessima e dificuldade em resolver situações que se apresentaram.

2026-07-20 • via Nuitee
L
Leonardo • solo_traveller • br
5
2026-07-19 • via Nuitee
F
Francisco • couple • br
10
2026-07-19 • via Nuitee
J
Joe • solo_traveller • br
8
2026-07-18 • via Nuitee
L
Laïta • solo_traveller • fr
8
Pros:

Accueil très bien et prix intéressant.

Cons:

La chambre n'a pas de fenêtre et donne sur un couloir où se trouve des blocs de climatisation qui font du bruit la nuit.

2026-07-18 • via Nuitee
L
Luciana • solo_traveller • br
1
Pros:

Nada

Cons:

Tudo, hotel velho,mal cuidado, sujo e desconfortável, lençóis manchados, limpeza péssima, chuveiro frio, atendimento ruim

2026-07-18 • via Nuitee
N
Nathália • solo_traveller • br
6
Cons:

Esteticamente mal conservado

2026-07-17 • via Nuitee
A
Ana Patricia • family_with_children • br
10
2026-07-17 • via Nuitee
L
Lorena • solo_traveller • br
10
2026-07-16 • via Nuitee