Hotel Vitoria

Hotels
7 (1690 reviews)
Rua Segundo Visconde de Santarém 19 - 21 , Santarém , PT

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Outdated facilities

Categories

Cleanliness
4.64
Reviews indicated significant issues with cleanliness, including mold, dirty bedding, and overall poor maintenance.
Service
8.61
Staff was described as friendly and accommodating despite some negative feedback.
Location
9.15
Multiple reviews highlighted the good location of the hotel being near the city center.
Room Quality
5.6
Mixed feedback with many complaints about room conditions, including mold and poor quality bedding.
Amenities
7.63
Basic amenities were noted, but they did not leave a lasting impression on guests.
Value for Money
6.59
Value perceived as limited due to complaints about conditions not meeting guest expectations.
Food and Beverage
7.14
Breakfast was noted as basic, but some guests appreciated it, suggesting room for improvement.
Overall Experience
6.61
Overall experience was described as disappointing, largely due to cleanliness issues and poor room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:56

Property Description

Comfortable Accommodation:
Hotel Vitória, centrally located in Santarém, offers cozy air-conditioned rooms with unique decorations and modern amenities like cable TV and free WiFi. Guests can choose from a variety of room types to suit their needs, ensuring a comfortable stay for individuals, couples, or families.

Convenient Services:
With a 24-hour front desk and a range of services including laundry, ironing, and room service, Hotel Vitória ensures that guests' needs are met promptly and efficiently. The daily breakfast buffet and the option for an airport shuttle add to the convenience and comfort of your stay.

Prime Location:
Situated near traditional Portuguese restaurants and local attractions like the Santarém Bullfight Arena, Hotel Vitória provides easy access to the city's cultural and culinary offerings. With proximity to public transportation and shopping centers, guests can explore the vibrant surroundings effortlessly.

Experience the perfect blend of comfort, convenience, and culture at Hotel Vitória. Book your stay now for a memorable experience in Santarém!

Important information:

Please note that pets are allowed on request and an extra charge of EUR 5 per pet, per night.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7
Based on 1690 reviews
Cleanliness: 4.64
Service: 8.61
Location: 9.15
Room Quality: 5.6
Amenities: 7.63
Value for Money: 6.59
Food and Beverage: 7.14
Overall Experience: 6.61
C
corinne • couple • fr
6
Pour un séjour de passage
Pros:

Emplacement non loin du centre ville et des commerces. Possibilité de se garer gratuitement dans la rue

Cons:

Hôtel en travaux. Petit déjeuner minimaliste

2026-10-17 • via Nuitee
L
Luis • solo_traveller • pt
5
2026-10-16 • via Nuitee
J
Joao • solo_traveller • pt
9
2026-10-15 • via Nuitee
C
Christophe • couple • it
7
2026-10-15 • via Nuitee
M
Maria • extended_group • pt
8
2026-10-14 • via Nuitee
L
Lurdes • extended_group • pt
6
Pros:

Pequeno almoço razoável. Boa localização.

2026-10-14 • via Nuitee
C
Cláudia • couple • pt
3
Foi mau e tive receio pela minha saúde
Cons:

O quarto estava velho e com coisas desmontadas. O leitor de cartão e o comando do ar condicionado, com fios a mostra. O lixo no ecrã n tinha sido mudado. O chuveiro estava preto com tanto bolor e ainda o vidro e paredes todas sujas de calcário. Não havia comando da tb e depois verificou se que não tinha sinal. Fomos mudados para outro quarto que era apenas um pouco melhor.

2026-10-14 • via Nuitee
P
Princesa • couple • pt
8
Foi boa , mas pode melhorar
Pros:

O quarto

Cons:

Éramos duas pessoas e só havia toalhas para uma pessoa

2026-10-13 • via Nuitee
A
Apolonio • solo_traveller • pt
10
2026-10-13 • via Nuitee
N
Nuno • solo_traveller • pt
1
A pior estadia
Pros:

Não gostei de nada péssimo atendimento,fiz reserva com pequeno almoço mas como peregrinos saíamos cedo pedi se era possível arranjar qualquer coisa para comer responderam que não so serviam após as 7 horas enfim com uam arrogancia!

Cons:

De tudo quarto de banho sem asseio nehum,camas mal feitas o chão a soltar e cheiro a mofo

2026-10-11 • via Nuitee
L
Lúcia • solo_traveller • pt
5
Pros:

Da localização e profissionalismo

Cons:

A limpeza e comodidades
E o pequeno almoço

2026-10-10 • via Nuitee
S
Sohaiba • solo_traveller • pt
1
2026-10-10 • via Nuitee
J
José • solo_traveller • pt
7
2026-10-10 • via Nuitee
S
Siggi "Chiara" • solo_traveller • de
9
2026-10-10 • via Nuitee
S
Sujita • solo_traveller • pt
1
2026-10-08 • via Nuitee
S
Stefano • solo_traveller • it
8
Riposo tranquillo
Pros:

Posizione vicina al centro con parcheggio gratuito in strada o in prossimità, camera dotata di letto comodo, pulita, non molto grande ma essenziale. Il bagno piccolo ma con tutto il necessario. Tutto molto pulito. Colazione semplice, con scelte dolci e salate. Consigliato

Cons:

Nulla

2026-10-08 • via Nuitee
M
Maria de Lurdes Silva Simões • solo_traveller • pt
10
2026-10-07 • via Nuitee
M
Magno • solo_traveller • br
10
2026-10-07 • via Nuitee
D
Dragan • solo_traveller • hr
5
2026-09-18 • via Nuitee
C
Céu • solo_traveller • pt
1
2026-09-18 • via Nuitee