Hotel Vitoria

Hotels
7 (1625 reviews)
Rua Segundo Visconde de Santarém 19 - 21 , Santarém , pt

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Outdated facilities

Categories

Cleanliness
4.64
Reviews indicated significant issues with cleanliness, including mold, dirty bedding, and overall poor maintenance.
Service
8.61
Staff was described as friendly and accommodating despite some negative feedback.
Location
9.15
Multiple reviews highlighted the good location of the hotel being near the city center.
Room Quality
5.6
Mixed feedback with many complaints about room conditions, including mold and poor quality bedding.
Amenities
7.63
Basic amenities were noted, but they did not leave a lasting impression on guests.
Value for Money
6.59
Value perceived as limited due to complaints about conditions not meeting guest expectations.
Food and Beverage
7.14
Breakfast was noted as basic, but some guests appreciated it, suggesting room for improvement.
Overall Experience
6.61
Overall experience was described as disappointing, largely due to cleanliness issues and poor room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:56

Property Description

Comfortable Accommodation:
Hotel Vitória, centrally located in Santarém, offers cozy air-conditioned rooms with unique decorations and modern amenities like cable TV and free WiFi. Guests can choose from a variety of room types to suit their needs, ensuring a comfortable stay for individuals, couples, or families.

Convenient Services:
With a 24-hour front desk and a range of services including laundry, ironing, and room service, Hotel Vitória ensures that guests' needs are met promptly and efficiently. The daily breakfast buffet and the option for an airport shuttle add to the convenience and comfort of your stay.

Prime Location:
Situated near traditional Portuguese restaurants and local attractions like the Santarém Bullfight Arena, Hotel Vitória provides easy access to the city's cultural and culinary offerings. With proximity to public transportation and shopping centers, guests can explore the vibrant surroundings effortlessly.

Experience the perfect blend of comfort, convenience, and culture at Hotel Vitória. Book your stay now for a memorable experience in Santarém!

Important information:

Please note that pets are allowed on request and an extra charge of EUR 5 per pet, per night.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7
Based on 1625 reviews
Cleanliness: 4.64
Service: 8.61
Location: 9.15
Room Quality: 5.6
Amenities: 7.63
Value for Money: 6.59
Food and Beverage: 7.14
Overall Experience: 6.61
M
Miguel Milla • couple • pt
10
2026-07-04 • via Nuitee
L
Luis • extended_group • pt
8
Sem ruído e prático
Pros:

Os funcionários boa comunicação e excelentes profissionais

Cons:

Poucas opções no pq almoço mas QB

2026-07-02 • via Nuitee
V
Vera • solo_traveller • pt
10
2026-07-02 • via Nuitee
A
Ana • couple • pt
5
2026-07-01 • via Nuitee
G
gómez martín • solo_traveller • es
3
Pros:

ubicación

Cons:

la habitación y servicios

2026-06-29 • via Nuitee
B
Bruna • family_with_children • pt
3
Se puder , não volto
Pros:

.

Cons:

Cheiro a esgoto na casa de banho , varanda com passarinhos mortos e umas escadas que dava para um sótão com uma porta aberta

2026-06-29 • via Nuitee
M
Maria • solo_traveller • es
2
Al menos desayunamos...
Pros:

Lo positivo es que se aparca delante y el desayuno para el precio que ha costado está bien.

Cons:

La limpieza horrible, en nuestra habitación habia unas vistas del tejado que estaba lleno de toallas que ni se molestaban en recoger, estaba todo lleno de moscas y suciedad acumulada, no quieres ni ducharte en esa ducha....Limpieza, es lo mínimo!

2026-06-29 • via Nuitee
M
Maria • solo_traveller • es
3
2026-06-29 • via Nuitee
U
Ulrike • solo_traveller • de
7
2026-06-28 • via Nuitee
M
Marina C • solo_traveller • pt
7
Pros:

A localização era boa, muito próximo do centro.

Cons:

Pequeno almoço fraco, limpeza dos wc deixa a desejar, quartos pintados de novo mas só para aparência melhor. Estrutura fraca. Mau cheiro no WC e pouco limpo. Vizinhos muito próximos e barulhentos

2026-06-28 • via Nuitee
C
Celia • couple • br
6
Não achei confortavel o quarto, limpeza do banheiro !
2026-06-26 • via Nuitee
R
Ruben • solo_traveller • pt
10
2026-06-25 • via Nuitee
M
Marcelene • solo_traveller • pt
9
2026-06-24 • via Nuitee
J
Jorge • couple • pt
7
2026-06-24 • via Nuitee
A
Aani • family_with_children • pt
7
2026-06-24 • via Nuitee
S
Sabrina • extended_group • pt
7
Estadia suficiente
Pros:

O quarto era fixe. Água da banheira sempre quente.

Cons:

A divisória da banheira desencaixada. O pequeno-almoço muito restrito, sem loiça disponível e sem pão e tivemos de ir à cozinha pedir

2026-06-23 • via Nuitee
F
Francisco • solo_traveller • es
7
Pros:

La tranquilidad

2026-06-23 • via Nuitee
B
Bruno Faria • solo_traveller • pt
6
2026-06-22 • via Nuitee
P
Patrick • couple • pt
2
Funcionários pouco atenciosos que não respeitam o descanso dos hóspedes
Pros:

De ir embora

Cons:

Local barulhento dava para escutar o gás da água sendo ligado,cada porta batendo das pessoas que saiam ou entravam e uma funcionária veio nos acordar às 9:50 perguntando se queríamos limpeza no quarto quando sabiam que havíamos chegando às 4 da manha

2026-06-22 • via Nuitee
F
Ferreira • solo_traveller • pt
7
2026-06-22 • via Nuitee