Hotel Vitoria

Hotels
7 (1690 reviews)
Rua Segundo Visconde de Santarém 19 - 21 , Santarém , pt

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Outdated facilities

Categories

Cleanliness
4.64
Reviews indicated significant issues with cleanliness, including mold, dirty bedding, and overall poor maintenance.
Service
8.61
Staff was described as friendly and accommodating despite some negative feedback.
Location
9.15
Multiple reviews highlighted the good location of the hotel being near the city center.
Room Quality
5.6
Mixed feedback with many complaints about room conditions, including mold and poor quality bedding.
Amenities
7.63
Basic amenities were noted, but they did not leave a lasting impression on guests.
Value for Money
6.59
Value perceived as limited due to complaints about conditions not meeting guest expectations.
Food and Beverage
7.14
Breakfast was noted as basic, but some guests appreciated it, suggesting room for improvement.
Overall Experience
6.61
Overall experience was described as disappointing, largely due to cleanliness issues and poor room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:56

Property Description

Comfortable Accommodation:
Hotel Vitória, centrally located in Santarém, offers cozy air-conditioned rooms with unique decorations and modern amenities like cable TV and free WiFi. Guests can choose from a variety of room types to suit their needs, ensuring a comfortable stay for individuals, couples, or families.

Convenient Services:
With a 24-hour front desk and a range of services including laundry, ironing, and room service, Hotel Vitória ensures that guests' needs are met promptly and efficiently. The daily breakfast buffet and the option for an airport shuttle add to the convenience and comfort of your stay.

Prime Location:
Situated near traditional Portuguese restaurants and local attractions like the Santarém Bullfight Arena, Hotel Vitória provides easy access to the city's cultural and culinary offerings. With proximity to public transportation and shopping centers, guests can explore the vibrant surroundings effortlessly.

Experience the perfect blend of comfort, convenience, and culture at Hotel Vitória. Book your stay now for a memorable experience in Santarém!

Important information:

Please note that pets are allowed on request and an extra charge of EUR 5 per pet, per night.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7
Based on 1690 reviews
Cleanliness: 4.64
Service: 8.61
Location: 9.15
Room Quality: 5.6
Amenities: 7.63
Value for Money: 6.59
Food and Beverage: 7.14
Overall Experience: 6.61
B
Bruno • family_with_children • pt
2
Não voltamos
Cons:

Limpeza péssima, wc entupido, percevejos na cama.

2026-08-08 • via Nuitee
L
Luis • couple • us
8
Good for the money.
Pros:

The breakfast was basically and the location was good!

Cons:

A litle more clean, be better!

2026-08-06 • via Nuitee
F
Faiga • family_with_children • pt
9
2026-08-06 • via Nuitee
R
Ramires • solo_traveller • pt
8
2026-08-04 • via Nuitee
M
mjoao • solo_traveller • pt
7
Pros:

O quarto tinha boas áreas.
A cama super confortável.
A pressao do chuveiro excelente.
Os funcionários muito simpáticos.
O pão do pequeno almoço era super apetitoso.
A localização excelente para a minha pretensão.
A decoração muito original e diferente.
Estadia adequada a 1hotel de **

Cons:

O wc necessita de algumas reparações:
. A torneira do lavatorio tinha pouca pressão e o lavatorio escoava a agua muito lentamente.
. O autoclismo deixava pingar agua para a sanita.
. As portas da base de duche não deslizavam corretamente.

Para quem não bebe café ou leite quente, o pequeno almoço poderia ter disponível pó achocolatado para misturar com o leite ou iogurte

2026-08-04 • via Nuitee
L
Luis • solo_traveller • pt
7
2026-08-02 • via Nuitee
R
Rocha • solo_traveller • pt
9
2026-07-25 • via Nuitee
M
Magdo Carvalho • family_with_children • pt
8
Bem localizado com preço justo.
Pros:

Localização, limpeza e funcionarios prestativos e atenciosos.

2026-07-23 • via Nuitee
D
Daniel • extended_group • pt
8
Para descansar foi ótimo
Pros:

Localização muito boa hotel já com alguns anos remodelado mas não muito cuidado. Pequeno almoço simples mas bom.
No geral nota positiva

Cons:

Alguma falta de limpeza
Wc já com muitos anos e pouco cuidados

2026-07-22 • via Nuitee
S
Sandra • solo_traveller • ch
8
2026-07-21 • via Nuitee
B
bruno • family_with_children • pt
6
Quick easy and out
Pros:

Staff

Cons:

Not very clean

2026-07-21 • via Nuitee
C
Carmen Belén • solo_traveller • es
9
Pros:

Este hotel está muy bien situado en la ciudad de Santarém, a un paso del centro comercial.
Se llega al centro con un agradable paseo.
La habitación era para dos adultos y dos niños, con lo cual me pareció de un tamaño perfecto (cama grande y dos camas individuales), con televisor, armario, baño completo y una amplia terraza (que aunque estaba un poco deteriorada, era muy importante para que todo resultara más grande).
El desayuno era completo, sencillo, pero totalmente correcto: café, leche, zumo de naranja, cereales, pan, mantequilla, mermelada, galletas...
La persona que nos atendió en recepción, además de agradable, hablaba un efecto español.

Cons:

Era una primera planta sin ascensor.
Faltaba un poquito de mantenimiento.

2026-07-20 • via Nuitee
M
MATOS • solo_traveller • pt
6
2026-07-20 • via Nuitee
G
Gerald • solo_traveller • at
8
2026-07-19 • via Nuitee
I
Ian • couple • pt
8
Pleasantly as expected
Pros:

Everything was fine, we we welcomed and treated well, breakfast fine too.

2026-07-19 • via Nuitee
F
Francisco • solo_traveller • es
8
Pros:

Muy bien, siempre que voy a esa ciudad procuro este alojamiento

2026-07-19 • via Nuitee
J
Jorge • couple • pt
9
2026-07-18 • via Nuitee
C
Catarina • solo_traveller • pt
5
2026-07-18 • via Nuitee
D
Daniel • solo_traveller • pt
5
Pros:

Gostei do quarto e o atendimento em geral.

Cons:

Casa de banho os vidros do polibanho não estavam limpos e nitido e deve - se ter também atenção com as paredes do banheiro,, estes são aspectos muito importantes que marcam toda diferença..
Qto ao restante tudo óptimo.
Obrigado.

2026-07-17 • via Nuitee
G
Gael • solo_traveller • pt
1
Pros:

Da funcionária, foi amigável e honesta.

Cons:

Limpeza da cama, casa de banho etc

2026-07-16 • via Nuitee