Family Hotel Pautalia

Hotels
8.7 (621 reviews)
ул. "Кръстьо Хаджииванов" №9 , Sandanski , bg

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly hosts
Clean and spacious rooms
Great food quality
Good location
Cons:
No swimming pool
Spa charges extra
Aging furniture

Categories

Cleanliness
8.78
Multiple reviews noted cleanliness as a strong point.
Service
9.25
Hosts are described as very nice and attentive, showcasing high service quality.
Location
9.09
Well-located near bus station and sports centre, but some notes on noise.
Room Quality
8.44
Rooms are spacious and clean, but concerns about aging furniture were mentioned.
Amenities
7.77
Limited amenities observed, no pool, and spa at extra charge.
Value for Money
9.23
Good value highlighted frequently in reviews.
Food and Beverage
8.78
Highly positive feedback on food quality in the restaurant.
Overall Experience
8.25
Positive overall experiences but some concerns about specific amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:38

Property Description

Luxurious Accommodations
Experience comfort and convenience at Family Hotel Pautalia in Sandanski. Enjoy air-conditioned rooms with cable TV, free Wi-Fi, and a private bathroom. Most rooms even have a balcony for a stunning view.

Relaxation and Wellness
Indulge in relaxation at our spa and wellness center, offering a sauna, hot tub, and rejuvenating massage services. Unwind after a day of exploring the spa town of Sandanski.

Convenient Location
Located just 500 meters from the town center, with complimentary parking and a 24-hour front desk, Family Hotel Pautalia ensures a hassle-free stay. Explore nearby attractions like Melnik and Rupite easily from our hotel.

Book your stay at Family Hotel Pautalia now for a memorable and rejuvenating experience.

Important information:

If you expect to arrive outside reception opening hours, please inform Family Hotel Pautalia in advance. Contact details are stated in the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 3 years old to 6 years old stay for BGN 6 per person per night when using an available extra bed.
    Children from 7 years old to 12 years old stay for BGN 10 per person per night when using an available extra bed.
    Adults stay for BGN 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 621 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.09
Room Quality: 8.44
Amenities: 7.77
Value for Money: 9.23
Food and Beverage: 8.78
Overall Experience: 8.25
N
Naila • couple • ro
10
Pros:

The owner was very friendly, amazing dinner and the sound of the river provided good nights sleep. Would definetly stay again!

2026-06-20 • via Nuitee
T
Tatiana • family_with_children • md
8
Pros:

Удобное расположение для остановки на одну ночь. Очень отзывчивый персонал, все объяснили и показали. Опыт позитивный, рекомендую

2026-06-20 • via Nuitee
Z
Zsuzsanna • family_with_children • hu
10
2026-06-20 • via Nuitee
J
Jovana • family_with_children • rs
10
Great for sleapover, excelent host
Pros:

Hotel is great, easy to find near river and very hospitable. We stayed for one nihgt and it has all you need.

2026-06-19 • via Nuitee
A
Alejandro • solo_traveller • ro
9
2026-06-15 • via Nuitee
T
Tanya • solo_traveller • bg
7
2026-06-10 • via Nuitee
I
Igor • solo_traveller • md
9
2026-06-10 • via Nuitee
Ольга • solo_traveller • md
10
Pros:

Всё

Cons:

-

2026-06-10 • via Nuitee
A
Atanasiu • couple • ro
9
Very clean rooms, near crossing border to greece, nice stuff
Pros:

Very clean rooms, near crossing border to greece, nice stuff

Cons:

-

2026-06-07 • via Nuitee
A
Atanasiu • couple • ro
9
Very nice stuff, clean rooms, near crossing border to greece
Pros:

Near vama kulata greece

Cons:

-

2026-06-07 • via Nuitee
Стела • couple • bg
8
2026-06-02 • via Nuitee
.
.. mario • family_with_children • bg
10
Ще го посетим отново шефа е топ
Pros:

Всичко беше супер

2026-06-01 • via Nuitee
N
Natalia • solo_traveller • be
4
Pros:

Дружелюбный персонал

Cons:

Комнаты были на 4 этаже и было ощущение что там давно не ступала нога человека. Ковролин забит пылью настолько что видно визуально. Зеркало в ванной комнате покрыто вековым слоем пыли. Апартаменты не оборудованны,посуда грязная к ней можно было прилипнуть. Сняли этот Отель по отзывам,но к сожалению отзывы не соответствуют действительности. Запах канализации,окно открыть не возможно летит тополиный пух,сеток нет. С открытым окном шум реки,реально шум.

2026-05-30 • via Nuitee
S
Stanimira • family_with_children • bg
10
2026-05-29 • via Nuitee
K
krumova • solo_traveller • bg
6
2026-05-26 • via Nuitee
Надя • solo_traveller • bg
6
2026-05-24 • via Nuitee
T
Tetiana • solo_traveller • dk
9
Pros:

Номер великий, ванна кімната теж велика, інтернет, ресторан. Якщо просто переночувати то ідеальний варіант.

Cons:

Трохи було пелюки на полу.

2026-05-14 • via Nuitee
E
Elena • solo_traveller • ro
10
2026-05-12 • via Nuitee
M
Maria • family_with_children • bg
9
Pros:

Отношението на домакините чудесно. Направиха всичко възможно да се чувстваме добре. Погрижиха се да ни осигурят вечеря, въпреки късното ни настаняване.

Cons:

Има леки забележки за състоянието на стаята, които са си в следствие от използването от посетители.

2026-05-06 • via Nuitee
G
George • solo_traveller • ro
9
Perfect pentru tranzit
Pros:

Gazda foarte amabilă. Liniște. Parcare pe strada fără probleme . La mers pe jos de centru. Camera și micul dejun au fost bune.

Cons:

Baia mică și cu dusul fără separare, se uda totul imediat.

2026-04-26 • via Nuitee