Balneocomplex Kamena

Hotels
8 (1929 reviews)
4 Edelweiss tr. , Velingrad , bg

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Beautiful location
Cons:
Room furniture quality
Food and beverage issues
Cleanliness concerns

Categories

Cleanliness
7.33
Mixed sentiments regarding cleanliness; some reviews mention cleanliness while others note issues with the state of the furniture and towels.
Service
9.3
General positive feedback on staff friendliness and responsiveness.
Location
8.34
Positive remarks about beautiful views and surrounding nature.
Room Quality
7.79
Some comfort issues noted with furniture quality, but spacious apartments mentioned.
Amenities
8.82
Good variety of amenities including pools, saunas, and a fitness center.
Value for Money
7.28
Concerns regarding add-on costs and food quality relative to price.
Food and Beverage
6.83
Food quality received some negative feedback, particularly about breakfast and restaurant service.
Overall Experience
8.3
Overall enjoyed stay with a few notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 13:28

Property Description

Luxurious Amenities

Balneocomplex Kamena offers a range of luxurious amenities including a spa, sauna, hammam, and hot tub. Guests can also enjoy massage services and recreational activities like tennis, billiards, and table tennis.

Family-Friendly Environment

With a children's playground and a garden, the hotel provides a family-friendly environment for guests of all ages. Special diet menus are also available upon request, ensuring a comfortable stay for everyone.

Convenient Location

Located just a 3-minute walk from Kleptuza lake and a 9-minute drive from Velingrad train station, Balneocomplex Kamena offers a convenient and accessible location for guests to explore the area.

Experience luxury, comfort, and convenience at Balneocomplex Kamena. Book your stay now for an unforgettable experience.

Important information:

Please note that there is Easter lunch included on 8.4.2018.

Please note that the half board rates include a set menu and do not include beverages.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 1929 reviews
Cleanliness: 7.33
Service: 9.3
Location: 8.34
Room Quality: 7.79
Amenities: 8.82
Value for Money: 7.28
Food and Beverage: 6.83
Overall Experience: 8.3
Деница • couple • bg
9
Чисто, приветливо, хубав спа център.
Pros:

Спа центъра е хубав и цената е задоволителна. Чисто е и персоналът е приветлив.

Cons:

Имаше много груба сервитьорка в ресторанта.

2026-06-20 • via Nuitee
D
Dzhelepova • solo_traveller • bg
8
2026-06-18 • via Nuitee
Елена • solo_traveller • bg
8
2026-06-18 • via Nuitee
Росица • couple • bg
9
Росица Петрова
Pros:

Беше много хубаво гледка страхотна обслужването много добро хотела добър
Храната макар че ползвахме само закуска беше много добра
Ползвах масаж много доволна останах
Водата супер

Cons:

Бяхме на 4 етаж аз не обичам високо но не знаех за следващ път вече ще знам как да запазвам стая директно в хотела и да държа на по нисък етаж

2026-06-18 • via Nuitee
S
Sultana • couple • bg
9
2026-06-15 • via Nuitee
I
Ivan • solo_traveller • bg
10
2026-06-14 • via Nuitee
Д. • solo_traveller • bg
10
2026-06-11 • via Nuitee
A
ALYOSHA • couple • bg
10
Отлично!
Pros:

Отлична!

2026-06-10 • via Nuitee
E
Emilia • solo_traveller • bg
10
2026-06-07 • via Nuitee
E
Emilia • solo_traveller • bg
10
2026-06-07 • via Nuitee
Радослав • couple • bg
7
2026-06-07 • via Nuitee
H
Haki • solo_traveller • bg
10
Pros:

Всичко беше супер за което благодарим❤️дано да го посетим скоро време пак

2026-06-07 • via Nuitee
E
Emilia • solo_traveller • bg
10
2026-06-07 • via Nuitee
Румен • solo_traveller • bg
7
2026-06-06 • via Nuitee
W
Wolf-Dieter • solo_traveller • bg
10
Bellstedt
2026-06-06 • via Nuitee
Али • solo_traveller • bg
10
Pros:

Everything

2026-06-04 • via Nuitee
R
Rositsa • solo_traveller • bg
8
Pros:

Good varieties of food , good value
Nice spa area 👌

Cons:

Could do with some renovation. The sofa bed was very uncomfortable despite the additional mattress

2026-06-03 • via Nuitee
Данаил • couple • bg
8
Почивка
Pros:

Приятно и чисто място, хубаво спа, вкусна храна.

Cons:

Нищо

2026-06-03 • via Nuitee
P
Petar • couple • gb
9
2026-06-02 • via Nuitee
Веселка • solo_traveller • bg
10
Pros:

Отношението на персонала,любезни учтиви,чистотата е на ниво,вода в басейните топла,чиста общите части и ресторанта също.

Cons:

Някои мебели в хола на апартамента не бяха удобни и леко захабени.

2026-06-02 • via Nuitee