Balneocomplex Kamena

Hotels
8 (2009 reviews)
4 Edelweiss tr. , Velingrad , BG

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Beautiful location
Cons:
Room furniture quality
Food and beverage issues
Cleanliness concerns

Categories

Cleanliness
7.33
Mixed sentiments regarding cleanliness; some reviews mention cleanliness while others note issues with the state of the furniture and towels.
Service
9.3
General positive feedback on staff friendliness and responsiveness.
Location
8.34
Positive remarks about beautiful views and surrounding nature.
Room Quality
7.79
Some comfort issues noted with furniture quality, but spacious apartments mentioned.
Amenities
8.82
Good variety of amenities including pools, saunas, and a fitness center.
Value for Money
7.28
Concerns regarding add-on costs and food quality relative to price.
Food and Beverage
6.83
Food quality received some negative feedback, particularly about breakfast and restaurant service.
Overall Experience
8.3
Overall enjoyed stay with a few notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 13:28

Property Description

Luxurious Amenities

Balneocomplex Kamena offers a range of luxurious amenities including a spa, sauna, hammam, and hot tub. Guests can also enjoy massage services and recreational activities like tennis, billiards, and table tennis.

Family-Friendly Environment

With a children's playground and a garden, the hotel provides a family-friendly environment for guests of all ages. Special diet menus are also available upon request, ensuring a comfortable stay for everyone.

Convenient Location

Located just a 3-minute walk from Kleptuza lake and a 9-minute drive from Velingrad train station, Balneocomplex Kamena offers a convenient and accessible location for guests to explore the area.

Experience luxury, comfort, and convenience at Balneocomplex Kamena. Book your stay now for an unforgettable experience.

Important information:

Please note that there is Easter lunch included on 8.4.2018.

Please note that the half board rates include a set menu and do not include beverages.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 2009 reviews
Cleanliness: 7.33
Service: 9.3
Location: 8.34
Room Quality: 7.79
Amenities: 8.82
Value for Money: 7.28
Food and Beverage: 6.83
Overall Experience: 8.3
V
Viktor • solo_traveller • bg
4
2026-09-19 • via Nuitee
Катя • couple • bg
8
2026-09-18 • via Nuitee
B
Banchev • solo_traveller • fr
7
2026-09-18 • via Nuitee
P
Peter • couple • be
5
Pros:

zwembad wellness

Cons:

kleine kamer, Oost Europese stijl: ruime gangen en inkom en kleine kamers.

Heel veel trappen en beperkte parking

2026-09-18 • via Nuitee
K
kosta • solo_traveller • rs
9
Pros:

Voda je prelepa.
Solidno za novac.
Predivna priroda.

2026-09-16 • via Nuitee
V
Valentin • couple • bg
9
2026-09-16 • via Nuitee
G
Galya • solo_traveller • bg
6
2026-09-16 • via Nuitee
Севдалина • solo_traveller • bg
7
2026-09-16 • via Nuitee
Йорданова • solo_traveller • bg
7
2026-09-14 • via Nuitee
I
Ian Hamilton • couple • za
9
We enjoyed the facilities such as the swimming pools gym and evening dances . the gym and the
Pros:

Excellent breakfast
Juices tea coffee all good 👍

Cons:

It would have been useful if Kamena had an ATM nearby .

2026-09-14 • via Nuitee
D
Daniela • solo_traveller • bg
10
2026-09-14 • via Nuitee
A
Adi • solo_traveller • bg
6
2026-09-13 • via Nuitee
D
Donka • couple • bg
8
2026-09-12 • via Nuitee
Соня • solo_traveller • bg
10
Pros:

Усмихнатият персонал и хубавата вода

2026-09-11 • via Nuitee
Дафар • solo_traveller • bg
1
Pros:

Местоположението

Cons:

Снимките не отговарят на истината, мръсни чаршафи и стаята много мръсна.

2026-09-11 • via Nuitee
Димитър • family_with_children • bg
9
Димитър С.
Pros:

Добре подържана база на МЗ , водата е вълшебна, ресторанта е с добро меню на добри цени.. Стаите чисти и удобни , имащи необходимите консумативи.

Cons:

Възможност за паркиране в двора на комплекса ! Имаше служебни автомобили на почиващи в базата , без видимо основание и обозначение. Аз с документи за предстоящо ендопротезиране на лява тазобедрена става , бях допуснат с колата само да разтоваря и при тръгване да натоваря багаж. През останалото време придвижване по стъпалата , които не са малко за човек в описаното състояние .

2026-09-11 • via Nuitee
Соня • solo_traveller • bg
10
Pros:

Усмихнатият персонал и добрата почивка

2026-09-11 • via Nuitee
Стефка • solo_traveller • bg
8
Доволни сме от престоя в хотела.
Pros:

СПА услугите и процедурите, храната в ресторанта.

Cons:

В стаята има разлепени тапети и следи от мухъл.

2026-09-10 • via Nuitee
Тончо занешев • solo_traveller • bg
10
Pros:

Всичко ми харесва от десет години само там ходя чудно е

2026-09-10 • via Nuitee
Владимир • family_with_children • ru
10
Все было очень хорошо.
Pros:

Нам понравился номер, большой и уютный, состоящий из спальни и гостинной, с балконом с видом на горы. Чистота в номере, уборка каждый день. Прекрасные бассейны, сауна и баня. Хорошее медицинское обслуживание, прекрасный доброжелательный персонвл. Хороший завтрак, хорошпя пицерия рядом с бассейном.

Cons:

Не понравилось качество обеда и ужина.

2026-09-08 • via Nuitee