Santé SPA Hotel

Hotels
9.3 (1662 reviews)
ulitsa "Lenishta" 1 , Velingrad , BG
+359 89 308 0666

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Spacious rooms
Delicious food
Cons:
Cleanliness issues
Inadequate spa facilities

Categories

Cleanliness
8.04
There were issues with cleanliness, as noted by the presence of hair in the room.
Service
9.99
Excellent service was consistently praised across the reviews.
Location
9.55
Convenient location with pleasant views and access.
Room Quality
9
Rooms were described as spacious and comfortable.
Amenities
9.03
There were some complaints about the spa facilities being insufficient.
Value for Money
9.29
Perceived as good value but some guests felt let down by the overall package.
Food and Beverage
10
Food quality was highly praised, with many guests enjoying their dining experiences.
Overall Experience
9.52
Overall, guests enjoyed their stay but highlighted some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:41

Property Description

Luxurious Amenities
Santé SPA Hotel in Velingrad boasts a garden, terrace, and a restaurant and bar. Enjoy the convenience of free WiFi, a kids' club, and room service. Indulge in the spa and wellness centre featuring an indoor pool, fitness centre, sauna, and an outdoor swimming pool.

Elegant Rooms
Experience comfort in every corner with rooms equipped with a coffee machine, air conditioning, and a flat-screen TV. Some units offer stunning city views, while all rooms provide plush bed linen and towels for a cozy stay.

Exceptional Services
Unwind in the hot tub or seek travel tips from the bilingual staff fluent in Bulgarian and English. Explore nearby attractions like Park Kleptuza and Historical Museum Velingrad, with Plovdiv International Airport just 108 km away.

Book your stay at Santé SPA Hotel now for a truly rejuvenating experience.

Important information:

Тhe complex has a charging station for electric cars.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 1662 reviews
Cleanliness: 8.04
Service: 9.99
Location: 9.55
Room Quality: 9
Amenities: 9.03
Value for Money: 9.29
Food and Beverage: 10
Overall Experience: 9.52
S
Silvia • solo_traveller • bg
9
2026-09-19 • via Nuitee
E
Emiliya • couple • bg
10
2026-09-18 • via Nuitee
Петя • couple • bg
10
Невероятно
Pros:

Чудесен хотел!

2026-09-16 • via Nuitee
S
Sonya • solo_traveller • bg
10
Pros:

Всичко беше на ниво. Персонала усмихнат и услужлив, храната е с високо качество и в изобилие, чистота навсякъде. Останахме очаровани.

2026-09-14 • via Nuitee
H
Hyusein • family_with_children • bg
8
Pros:

Yemekler cok iyi

Cons:

Restoranda oğle ve akşam yemeklerinde su dahil hiçbir ucretsiz içecek bulunmuyor. Odadaki televizyonda Netflix ve Youtube izlenemiyor.

2026-09-13 • via Nuitee
Z
ZARA_2 • couple • bg
8
Pros:

Басейните и спа комплекса са много добри, личи си , че са нови.

Cons:

Разположението в града е по-скоро минус, защото се чува трафик, камиони, имаше сновящи бетоновози по улицата, която виждахме от терасата. Храната е доста много, но е доста еднообразна с желание да изглежда разнообразна. За 5 звезден хотел се очаква да има по- интересни продукти и деликатеси. Хигиената в стаите не беше на нужното ниво - по гладките повърхности имаше прах и прозорците бяха мръсни. По отношение на обслужването нямям забележки.

2026-09-09 • via Nuitee
Счетоводител • couple • bg
10
2026-09-08 • via Nuitee
Кристиан • couple • bg
10
2026-09-06 • via Nuitee
L
Luiz Felipe • solo_traveller • es
9
2026-09-05 • via Nuitee
S
Sonq • couple • bg
10
2026-09-02 • via Nuitee
V
Vladimir • couple • il
10
Pros:

все было замечательно

2026-09-01 • via Nuitee
S
Simona • couple • ro
9
Perfect pentru un sejur de 2 nopti
Pros:

Spa-ul.

Cons:

Comunicarea cu pesonalul si informatiile in limba engleza(inclusiv pe tv)

2026-09-01 • via Nuitee
T
Tenko • couple • bg
10
2026-08-31 • via Nuitee
D
Denis • couple • bg
10
2026-08-30 • via Nuitee
Чапкънов • couple • bg
9
Спокойствие, почивка, релакс.
Pros:

Местоположението е много добро. Тихо и спокойно. Точно каквото търсихме. Лично аз можех с часове да стоя на терасата и да се наслаждавам на спокойствието и хубавата гледка.

Cons:

По принцип нямам никакви оплаквания. Само една малка забележка : моля ви , не слагайте хавлиени кърпи с дупки. Не че е кой знае какво, но не прави добро впечатление. Иначе хигиената е безупречна.

2026-08-29 • via Nuitee
T
Tatyana • solo_traveller • bg
9
Pros:

Изненада и комплимент при настаняване и напускане на хотела! Чисти стаи, достъпно СПА и зона за хранене!

2026-08-28 • via Nuitee
A
Anna • couple • bg
9
2026-08-25 • via Nuitee
B
Burchin • couple • be
10
2026-08-24 • via Nuitee
T
Tihomir • couple • bg
10
Pros:

+

Cons:

-

2026-08-21 • via Nuitee
Владимир • couple • bg
6
Pros:

The staff was very polite and interested in how our stay was going. The SPA was nice and some of the food was very good. The room was spacious.

Cons:

Just when we entered the bathroom, we noticed one of the towels had a big stain, which we don’t expect from a 5-star hotel (it was right after changed by the staff after we called reception). Also the TV in the room was restricted to only be able to watch TV channels, although it was a smart TV, we couldn’t watch for example youtube. One of the saunas wasn’t working and judging by the comments it is not a one-day thing. Some of the food was very cold and dry - very large quantity of food but the quality is mediocre. Overall value for money - definitely not worth it, there are other hotels in Velingrad for less money and better experience.

2026-08-20 • via Nuitee