The oaklands hotel

I booked for wedding guests I arrived with my niece paid our room later that day the other guests arrived but nobody was there to welcome them one being a 92 year old lady for her grandsons wedding had to freshen up in my room and head to the wedding they came in later that night and was refused entry to there room because they hadn’t paid to receive there key.
There was upset my granny paid her room another question was told not to come back to the hotel after midnight as no one would there to give him the key he then at midnight. In his wedding suit had to go bk to the weddings and stay with a friend . We got up the next day told breakfast was 8.30 4 of us waiting in the front area UNTILL 9.20am to then be told breakfast was on its way no choice of what would we like just brought us the break fast that was not eaten very upset as this upset 7 guests at our wedding

Needs a really good renovation job on the inside. Just looking so tired. Furniture in our bedroom looks shabby, looks like it should be in a junk shop. Bathroom door once shut was hard to open, toilet seat loose. With the right amount of money spent on the inside, could be a good place to stay. Sorry about these comments but could be a better Hotel.

breakfast could have been better,not enough choice ,cooked came all on plate,without asking what you like or dislike, cereals were limited,no fruit options.

Just bit tired could be really good

The whole place is very tired and could do with a revamp. Parts of our bathroom seemed to be falling apart.

Cannot think of anything that was an issue.

Dirty, very noisy, closed restaurant

All good

First impressions on seeing the staircase carpets not clean I was apprehensive

Very noisy group below bedroom til early hours

It requires a huge amount of money spent on a lovely old building to a today’s standard

They hold parties in the same area around the bar as residents , we weren’t told the restaurant was not open the second night we believe due to a party , also they woke us at 1.30 am banging on adjacent doors and shouting at the top of their voices . Be careful of the solid wood bed frame which is easy to stub your foot on

The room wasn’t very clean, had cobwebs in multiple places, bathroom had mould around the bath so didn’t use. Bed wasn’t very comfy, mattress seemed old and had dents in so you’d roll to the middle. Wouldn’t say it was worth £100 a night given location and room.

It was very warm.

Better mattress