Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Cons:
Small rooms
Issues with amenities

Categories

Cleanliness
7.29
Some guests found the rooms clean, but others noted issues with the size and amenities.
Service
8.76
Staff were frequently described as friendly and helpful.
Location
8.8
Many reviews highlighted the great location of the hotel.
Room Quality
6.75
Rooms were often noted as small, with some guests expressing disappointment.
Amenities
7.78
Facilities were varied; some guests appreciated the choices, while others noted deficiencies.
Value for Money
7.24
Some reviews indicated concerns over pricing relative to room size and amenities.
Food and Beverage
7.79
Dining options received mixed reviews; some enjoyed the food while others had issues.
Overall Experience
8.76
Overall, many guests enjoyed their stay despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:49

Property Description

Luxurious Accommodation and Dining Experience

Variety of Room Options
Choose from single, double, twin, or triple rooms, all equipped with modern amenities and comfortable bedding for a restful stay.

Convenient Location and Nearby Attractions
Situated just off Newmarket High Street, indulge in the vibrant local scene with easy access to shops, restaurants, and the renowned Newmarket Racecourse.

Exclusive Amenities and Services
Enjoy complimentary WiFi, on-site parking, and a high-quality restaurant and cocktail bar, perfect for unwinding after a day of exploring.

Book your stay at Kings Hotel now for an unforgettable experience in Newmarket!

Important information:

Please note that any smoking or excessive damage will be subject to a £100 fine.
• Children under 18 years old must be supervised at all times.
• Please note that there is no elevator access to rooms located on the first floor or higher. If you require a ground floor room due to mobility needs, please contact us in advance to make arrangements.
• Please be aware that the property has a busy restaurant, bar & venue in the center of Newmarket, and as such you may experience some noise disturbance from the venue or from neighboring public houses.
Please note that the property does not accept cash payments.
• Small-Medium pets are allowed in two of Superior Rooms only. Pets must be supervised at all times. Please contact the property before booking if you are traveling with pets in order to ensure the correct room is allocated, subject to availability and a charge of £20.00 per pet, per nightGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.9
Based on 846 reviews
Cleanliness: 7.29
Service: 8.76
Location: 8.8
Room Quality: 6.75
Amenities: 7.78
Value for Money: 7.24
Food and Beverage: 7.79
Overall Experience: 8.76
M
Matt solo_traveller gb
6
2026-08-22 via Nuitee
J
Johanna solo_traveller nl
7
Pros:

Triple room is large and AC is good.

Cons:

Bathroom is very small and beds are too soft. Most of the time no staff available.
We were looking forward to a Sri Lankan meal, as promoted, with 8 people but most of the options were not available.

2026-08-20 via Nuitee
R
Reece couple ie
1
Terrible
Pros:

Nothing

Cons:

Sewage coming up into the room, smell was terrible. Stayed in room 8 … bed was terrible!
Shower was in a slanted part of the room. Couldn’t stand upright.

2026-08-19 via Nuitee
W
walker solo_traveller gb
10
2026-08-19 via Nuitee
K
Kay & Bill solo_traveller gb
6
Pros:

Close proximity to the complimentary bus service to the race course.

Small car park but arrived early enough to secure a space.

Really comfortable bed but unable to sleep due to reasons below.

Cons:

When booking we weren't aware of the 12 x DJ night with loud music until 01:30 which meant difficulty sleeping.

Felt uncomfortable eating at the hotel due to the loud music and had to find alternative food venue.

No cooked breakfast option available.

2026-08-16 via Nuitee
T
Tom couple gb
8
2026-08-15 via Nuitee
W
Wota-Bartyzel couple pl
10
2026-08-10 via Nuitee
D
Danny couple gb
8
2026-08-10 via Nuitee
G
Gillian couple gb
4
Over priced and not as good as previously stated.
Pros:

The location was great for what we needed

Cons:

Room was very small for the price we paid to stay there, it was very noisy with doors banging all through the night and morning. Didn’t offer cooked breakfast. Stay was disappointing compared to last time and it was so much more money this time to stay.

2026-08-10 via Nuitee
R
Richard couple gb
5
2026-08-09 via Nuitee
M
Margaret solo_traveller gb
7
Interesting historical building on the site of King James 1 palace. Very close to the High Street.
Pros:

The room was spacious and clean. Bed linen and towels were excellent. Facilities: , kitchen area with crockery and cutlery, decent size kettle and microwave. TV on wall.
The staff were very friendly and helpful
If you prefer a character hotel, this will suit you.

Cons:

The beat from music in the garden went on late into the night. On the second night someone kept knocking on a bedroom door near me - obviously their partner had gone to sleep and they couldn’t get in .As it is an old building there wasn’t a lift and the stairs would not be suitable for older people or with mobility problems .

2026-08-09 via Nuitee
P
peter solo_traveller gb
4
2026-08-09 via Nuitee
H
HEWLETT solo_traveller gb
5
Ok
Pros:

Nothing

Cons:

Small car park on a first come basis

2026-08-09 via Nuitee
S
Shaun couple gb
10
Friendly staff with good atmosphere with clean quiet comfortable roomsand quality clea
Pros:

Great location for the races highly recommended

Cons:

Great late night party to finish off a great visit

2026-08-08 via Nuitee
R
Robert couple gb
7
2026-08-07 via Nuitee
S
Stafford solo_traveller gb
1
2026-08-06 via Nuitee
L
Laurence solo_traveller gb
7
Pros:

Beer Garden and friendly staff.

Cons:

Very, very noisy disco on until 2am!!

2026-08-03 via Nuitee
M
Matt solo_traveller gb
6
Good location
Pros:

Great value and location

Cons:

The rooms are very basic but functional.

2026-08-02 via Nuitee
M
Martin couple gb
8
Decent hotel in good location with obliging staff
Pros:

Bar and bar food, air con (but note its not in all rooms), tea coffee etc provided, fridge in room, Lovely garden for an evening drink

Cons:

Nothing really

2026-07-25 via Nuitee
A
Andrew extended_group gb
9
Unique, fun and friendly
Pros:

Lovely hotel with amazing garden and great staff. Food also excellent

Cons:

No issues.

2026-07-24 via Nuitee