Balneo & SPA Hotel Aura

Hotels
8.7 (801 reviews)
25 Tsar Ivan Asen Str. , Velingrad , bg

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean spa and pool areas
Cons:
Room size issues
Limited food variety

Categories

Cleanliness
8.45
There were mixed reviews about cleanliness; some areas were noted to be satisfactory, but issues in room hygiene were mentioned.
Service
9.45
The staff were described as extremely friendly and attentive to guest needs.
Location
8.95
The location is convenient and quiet, providing a good environment for relaxation.
Room Quality
7.95
Some rooms were considered too small, and there were mentions of unpleasant odors.
Amenities
8.45
The spa and pool amenities received positive remarks, but complaints about the food variety were noted.
Value for Money
8.95
Overall value is perceived to be fair, though some items like drinks are considered overpriced.
Food and Beverage
8.45
The food was described as tasty and varied, but the breakfast offerings lacked sufficient variety.
Overall Experience
8.95
Despite some cons, the overall experience was rated positively with intentions to recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:01

Property Description

Luxurious Spa Centre: Indulge in relaxation at our spa centre offering a hot tub, sauna, and hot spring bath. Whether you prefer the indoor pool or the year-round outdoor pool, rejuvenation awaits at Balneo Hotel Aura.

Scenic Views: Wake up to breathtaking views of the mountains or the pool from select rooms. Each room is equipped with modern amenities including a flat-screen TV and a private bathroom for your comfort.

Convenient Amenities: Enjoy the convenience of free WiFi, 24-hour front desk service, and complimentary public parking. For recreation, engage in a game of table tennis or explore the area with bike rentals.

Experience serenity and comfort at Balneo Hotel Aura. Book your stay now for an unforgettable retreat.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for BGN 30 per person per night when using an existing bed.
    Children up to and including 3 years old stay for free when using an available extra bed.
    Children from 4 years old to 11 years old stay for BGN 30 per person per night when using an available extra bed.
    People 12 years old and over stay for BGN 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 801 reviews
Cleanliness: 8.45
Service: 9.45
Location: 8.95
Room Quality: 7.95
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 8.95
S
stamov • solo_traveller • bg
10
Pros:

Прекрасно място за почивка. Препоръчвам на всички.

2026-06-19 • via Nuitee
Десислава Т. • solo_traveller • bg
9
2026-06-17 • via Nuitee
D
Dincher • couple • bg
8
2026-06-15 • via Nuitee
Мария • couple • bg
9
Pros:

Голямо разнообразие от възможности за релакс.

Cons:

Неприятна миризма от канала на моменти.

2026-06-14 • via Nuitee
I
Iliana • couple • bg
10
Pros:

Всичко е прекрасно! Това ни е хотела фаворит във Велинград!

2026-06-14 • via Nuitee
G
Gospodin • solo_traveller • bg
8
2026-06-14 • via Nuitee
Кьосева • solo_traveller • bg
10
Pros:

Много чисто в стаи помещения, басейни, ресторанти постоянно се подържат хигиена.Басеините са топли вън и вътре ,във спа център беше топъл и всичко работи.Персонала е усмихнат и вежлив.Ресторанта храната богат избор.Паркинк има.Беше м
ного хубав престой в този хотел пак ще го посетим . Благодаря ви за топлото посрещане.

Cons:

Няма.

2026-06-07 • via Nuitee
Игнатова • couple • bg
9
2026-06-07 • via Nuitee
D
Duncheva • couple • bg
7
Хубав уикенд!
Pros:

Закуската беше много добра. Като цяло храната беше вкусна, голямо разнообразие. Местоположение - ако не бяхме с кола щеше да ни е трудно да стигнем. Хареса ми наличието на 4 басейна. СПА центъра също.

Cons:

Бих се радвала на малко по-любезен персонал:)

2026-06-07 • via Nuitee
D
Danova • couple • bg
10
2026-06-07 • via Nuitee
Цветанка Башова • couple • bg
6
2026-06-04 • via Nuitee
Тодорова • couple • bg
10
2026-06-02 • via Nuitee
D
Dimitar • solo_traveller • bg
10
2026-06-02 • via Nuitee
Силвия Младенова • solo_traveller • bg
10
2026-06-01 • via Nuitee
попова • solo_traveller • bg
9
2026-06-01 • via Nuitee
D
Dragomlr • solo_traveller • bg
8
Идеално като цена.
Pros:

Базата

Cons:

Храната беше много разнообразна. Но някои от ястията/много малко/ бяха просто безвкусни. Като цяло препоръчвам на 100%.

2026-05-28 • via Nuitee
V
Viktoria • solo_traveller • bg
7
Pros:

Хотелът е в близост до центъра (на около 10 минути пеша). Басейните са топли (33°-38°). Храната в ресторанта е разнообразна.

Cons:

Детето пипна под леглото и там беше изключително прашно.

2026-05-28 • via Nuitee
Ива • solo_traveller • bg
10
2026-05-28 • via Nuitee
Йовев • solo_traveller • bg
10
Pros:

Всичко беше на ниво

2026-05-26 • via Nuitee
Паулина • solo_traveller • bg
9
Pros:

-

Cons:

-

2026-05-26 • via Nuitee