Smart Hotel Monterrey

Hotels
8.7 (246 reviews)
Calle Carlos Salazar #2420, Colonia Obrera Fierro Monterrey , Monterrey , mx

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Business center
Tour desk
Non-smoking throughout
Private check-in/check-out
Daily housekeeping
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Noise disturbances
Small room sizes

Categories

Cleanliness
7.95
Some guests reported issues with odors and cleanliness, affecting their comfort.
Service
9.45
The staff received positive mentions for being friendly and accommodating.
Location
9.45
Multiple reviews highlight the excellent location for events and proximity to city attractions.
Room Quality
7.95
Comments noted small room sizes and noise issues, impacting the sleeping experience.
Amenities
8.45
Basic amenities appreciated, though some guests indicated room for improvement in bedding.
Value for Money
8.95
Fairly priced for the location and the basic services offered.
Food and Beverage
8.45
Breakfast and food were mentioned positively, although some improvements noted.
Overall Experience
8.95
Overall satisfaction reported, despite certain drawbacks affecting individual experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:12

Property Description

Luxurious Accommodation
Smart Hotel Cintermex offers 4-star air-conditioned rooms with modern amenities and free WiFi. Each room features a flat-screen TV and comfortable bedding, ensuring a relaxing stay for guests.

Convenient Facilities
Guests can enjoy the convenience of a 24-hour front desk, a business centre, and tour assistance at Smart Hotel Cintermex. The hotel's attentive staff is dedicated to providing a seamless and enjoyable experience for all visitors.

Ideal Location
Situated near popular attractions like Fundidora Park and Macroplaza, Smart Hotel Cintermex is the perfect choice for travelers looking to explore Monterrey. With MARCO Museum and Estadio Tecnológico just a few kilometers away, guests can easily immerse themselves in the city's vibrant culture.

Experience luxury and convenience at Smart Hotel Cintermex - book your stay now for an unforgettable Monterrey getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 246 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 7.95
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 8.95
M
Montoya • solo_traveller • mx
8
Pros:

Clean and beautiful

Cons:

Too small, more than expected

2026-07-21 • via Nuitee
M
Monserrat Gonzalez • solo_traveller • mx
10
2026-07-19 • via Nuitee
C
Chalochapin • solo_traveller • mx
9
Excelente ubicación, buenas instalaciones
Pros:

La Ubicación está a una cuadra y media del parque fundidora, frente a la arena Monterrey

Cons:

No tiene amenidades, agua o alguna máquina expendedora de bebidas o entremeses

2026-07-18 • via Nuitee
J
José Antonio • solo_traveller • mx
10
2026-07-17 • via Nuitee
J
Juan Roberto • solo_traveller • us
9
Pros:

La atención del personal y la excelente ubicación que tiene respecto a la Arena Monterrey.

Cons:

Qué no tengan suficiente estacionamiento y desayunos.

2026-07-14 • via Nuitee
L
Luis Fernando • solo_traveller • mx
3
2026-07-14 • via Nuitee
J
Jocelyn • solo_traveller • mx
10
Excelente y súper limpio
Pros:

La limpieza

Cons:

Me gustaría que las camas fueran un poco más cómodas y que hubiera una botella de agua de cortesía

2026-07-11 • via Nuitee
S
Sarreola • solo_traveller • mx
7
No breakfast included and price too high for staying there.
Pros:

I like the location and the cleanliness of the hotel disregarding the outside view which resembles like a simple Motel

Cons:

The price was not good. The toilet was having an issue so the water was flowing and I needed to stop it manually. Besides, the grip for the shower was loose and I needed to handle it carefully for getting hot water.
Besides, there was no breakfast included as Booking showed me in the filters.

2026-07-10 • via Nuitee
C
Claudia Gabriela • solo_traveller • mx
8
2026-07-08 • via Nuitee
O
OmarAvilaArr • solo_traveller • mx
8
Buen lugar para estancias de trabajo.
Pros:

Las habitaciones son un poco reducidas, pero cumplen con todo, el agua caliente es muy poca o al menos en mi estancia, la ubicacion esta perfecta ya que cuenta con restaurantes (para facturar) y puestos. la velocidad del internet es buena y al parecer no se cae. En general bien.

Cons:

Me quisieron hacer unos cargos extras

2026-07-07 • via Nuitee
A
Ana Karen • family_with_children • mx
10
muy buena
Pros:

la ubicacion

Cons:

solo no me gusto que el clima de mi habitación hacía mucho ruido. el primer día estaba muy frio y el segundo sentimos calor. pero de ahí en fuera todo estuvo perfecto.

2026-07-07 • via Nuitee
B
Brenda • couple • us
6
It’s worth the price !
Pros:

Cold AC

Cons:

I did not like the charge my child as an adult extra $400 good way to lose customers I was going to stay and extra night but no if you book a room with two bed 4 guest should be expected.

2026-07-05 • via Nuitee
R
Roberto Mendez • solo_traveller • mx
10
Pros:

La ubicación. Cerca del acceso 2 y a pocas esquinas del acceso 1 de fundidora. Excelente para eventos ahi. Cuarto silencioso, aislado de ruido y zona alta para caminar.

Cons:

No dejan ni un solo agua pequeña de cortesía, llegamos de un vuelo largo y no habia agua, tampoco hay tiendas cercas, por lo qje tuvimos que caminar largas calles al oxxo. De ahi en mas... todo excelente

2026-07-03 • via Nuitee
L
Lujan-Vega • solo_traveller • mx
10
Excelente hotel para ir MTY !!
Pros:

Muy limpio y cerca de arena monterrey, y nada complicado llegar.

2026-07-02 • via Nuitee
S
SALVADORCDMX • solo_traveller • mx
6
HABITACIÓN CON CHINCHES OJO
Pros:

Check in sencillo y personal amable, la ubicación es muy buena

Cons:

Habitación sin bote de basura sin cobijas, muy sencilla y CON CHINCHES, para mi eso hace que jamás regrese

2026-07-01 • via Nuitee
A
andres • solo_traveller • mx
10
2026-06-30 • via Nuitee
C
Clara • couple • mx
9
Básico
Pros:

Muy servicial los empleados

Cons:

En la calle donde estaba

2026-06-29 • via Nuitee
I
Iris • solo_traveller • mx
10
2026-06-26 • via Nuitee
J
Julio C • extended_group • mx
7
muy sencillo
Pros:

la ubicacion

Cons:

comodidad

2026-06-26 • via Nuitee
K
KAZUHITO • solo_traveller • jp
4
2026-06-25 • via Nuitee