Smart Hotel Monterrey

Hotels
8.7 (224 reviews)
Calle Carlos Salazar #2420, Colonia Obrera Fierro Monterrey , Monterrey , mx

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Children allowed

Facilities

Air conditioning
Tour desk
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Noise disturbances
Small room sizes

Categories

Cleanliness
7.95
Some guests reported issues with odors and cleanliness, affecting their comfort.
Service
9.45
The staff received positive mentions for being friendly and accommodating.
Location
9.45
Multiple reviews highlight the excellent location for events and proximity to city attractions.
Room Quality
7.95
Comments noted small room sizes and noise issues, impacting the sleeping experience.
Amenities
8.45
Basic amenities appreciated, though some guests indicated room for improvement in bedding.
Value for Money
8.95
Fairly priced for the location and the basic services offered.
Food and Beverage
8.45
Breakfast and food were mentioned positively, although some improvements noted.
Overall Experience
8.95
Overall satisfaction reported, despite certain drawbacks affecting individual experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:12

Property Description

Luxurious Accommodation
Smart Hotel Cintermex offers 4-star air-conditioned rooms with modern amenities and free WiFi. Each room features a flat-screen TV and comfortable bedding, ensuring a relaxing stay for guests.

Convenient Facilities
Guests can enjoy the convenience of a 24-hour front desk, a business centre, and tour assistance at Smart Hotel Cintermex. The hotel's attentive staff is dedicated to providing a seamless and enjoyable experience for all visitors.

Ideal Location
Situated near popular attractions like Fundidora Park and Macroplaza, Smart Hotel Cintermex is the perfect choice for travelers looking to explore Monterrey. With MARCO Museum and Estadio Tecnológico just a few kilometers away, guests can easily immerse themselves in the city's vibrant culture.

Experience luxury and convenience at Smart Hotel Cintermex - book your stay now for an unforgettable Monterrey getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 224 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 7.95
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 8.95
I
Iliana María • solo_traveller • mx
10
2026-05-22 • via Nuitee
A
Adrian • family_with_children • mx
6
Pros:

la ubicacion cerca al Parque.

Cons:

cigarrillos apagados sin limpiar en la ventana del baño..

2026-05-19 • via Nuitee
I
Ivan Alejandro • family_with_children • mx
9
Excelente relación calidad precio
Pros:

La ubicación es muy buena, a solo 2 cuadras de Parque Fundidora y La Arena Monterrey. Es algo pequeña la habitación pero cómoda, funcional y limpia

Cons:

Que fuera chica y sobre todo que al baño le hace falta un poco de mantenimiento

2026-05-17 • via Nuitee
L
Lozano Cervantes • solo_traveller • mx
10
2026-05-16 • via Nuitee
C
Carlos • solo_traveller • mx
3
Cons:

De 3 dias que estuve no pasaron hacer el aseo

2026-05-14 • via Nuitee
P
Perla Cecilia • solo_traveller • mx
8
2026-05-14 • via Nuitee
M
MARTHA ADRIANA • family_with_children • mx
9
Pros:

La cercanía al evento al que íbamos

2026-05-13 • via Nuitee
D
Diana Paola • solo_traveller • mx
9
Pros:

La ubicación y la comodidad del lugar

Cons:

Que no tenía cobijas la habitación, pero fuera de ahí todo bien

2026-05-11 • via Nuitee
C
chiligrin • solo_traveller • mx
10
2026-05-11 • via Nuitee
T
Tomas • solo_traveller • mx
10
Buenas estancia
Pros:

Limpieza y ubicación

2026-05-10 • via Nuitee
J
Joaquin • solo_traveller • mx
1
pesimo lugar, no lo recomiendo, hay cucarachos, falta de limpieza, el clima no funciona bien
Pros:

no me gusto nada

Cons:

habia cucarachos, el clima no funciona bien, huele a drenaje dentro de la habitacion

2026-05-08 • via Nuitee
C
Carlos Daniel • solo_traveller • mx
9
Pros:

La ubicación, el servicio, que cuenta con un refrigerador para guardar algún alimento

Cons:

No cuenta con colcha (cobija) en las habitaciones

2026-05-06 • via Nuitee
K
Kimberly Marisol • family_with_children • mx
10
Relajante
Pros:

Ubicación cerca de donde la necesitaba

Cons:

Todo muy bien

2026-05-06 • via Nuitee
A
Arnoldo • solo_traveller • mx
7
Fue algo de una noche y no me volvería a quedar ahí
Pros:

La locación está buena muy cerca del parque fundidora y muchos lugares para comer

Cons:

Les falta limpieza y ahí una secretaria gordita muy malmodosa te contesta mal y no tiene estilo

2026-05-05 • via Nuitee
F
Francisco • solo_traveller • us
10
Pros:

great

Cons:

location and sing needed improvement

2026-05-03 • via Nuitee
K
Karina • solo_traveller • mx
10
Excelente ubicación y servicio
Pros:

La distancia a muchas cosas, muy bueno.

Cons:

Probablemente que está un poco escondido

2026-05-02 • via Nuitee
L
Lazaro • solo_traveller • mx
9
Pros:

Limpieza,servicio

2026-04-28 • via Nuitee
M
Mariana • solo_traveller • mx
10
Pros:

Ubicación, y limpieza.

2026-04-28 • via Nuitee
A
Aida Morales • solo_traveller • mx
10
Excelente ubicación a unos pasos de Parque Fundidora, limpio y cómodo.
Pros:

Limpieza, ubicación,

2026-04-27 • via Nuitee
M
Muñoz • solo_traveller • mx
10
2026-04-26 • via Nuitee