Smart Hotel Monterrey

Hotels
8.7 (252 reviews)
Calle Carlos Salazar #2420, Colonia Obrera Fierro Monterrey , Monterrey , MX

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Business center
Tour desk
Non-smoking throughout
Private check-in/check-out
Daily housekeeping
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Noise disturbances
Small room sizes

Categories

Cleanliness
7.95
Some guests reported issues with odors and cleanliness, affecting their comfort.
Service
9.45
The staff received positive mentions for being friendly and accommodating.
Location
9.45
Multiple reviews highlight the excellent location for events and proximity to city attractions.
Room Quality
7.95
Comments noted small room sizes and noise issues, impacting the sleeping experience.
Amenities
8.45
Basic amenities appreciated, though some guests indicated room for improvement in bedding.
Value for Money
8.95
Fairly priced for the location and the basic services offered.
Food and Beverage
8.45
Breakfast and food were mentioned positively, although some improvements noted.
Overall Experience
8.95
Overall satisfaction reported, despite certain drawbacks affecting individual experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:12

Property Description

Luxurious Accommodation
Smart Hotel Cintermex offers 4-star air-conditioned rooms with modern amenities and free WiFi. Each room features a flat-screen TV and comfortable bedding, ensuring a relaxing stay for guests.

Convenient Facilities
Guests can enjoy the convenience of a 24-hour front desk, a business centre, and tour assistance at Smart Hotel Cintermex. The hotel's attentive staff is dedicated to providing a seamless and enjoyable experience for all visitors.

Ideal Location
Situated near popular attractions like Fundidora Park and Macroplaza, Smart Hotel Cintermex is the perfect choice for travelers looking to explore Monterrey. With MARCO Museum and Estadio Tecnológico just a few kilometers away, guests can easily immerse themselves in the city's vibrant culture.

Experience luxury and convenience at Smart Hotel Cintermex - book your stay now for an unforgettable Monterrey getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 252 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 7.95
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 8.95
J
Juan Jose • family_with_children • mx
10
2026-10-21 • via Nuitee
L
Leticia Cristina • solo_traveller • mx
10
excelente
Pros:

la atención del chico de recepción muy amable

2026-10-16 • via Nuitee
S
Sherley • family_with_children • mx
10
Cómodo para descansar después de andar todo el día en la calle paseando
Pros:

Cerca de fundidora

Cons:

Todo estuvo bien

2026-10-15 • via Nuitee
M
marc • solo_traveller • us
8
2026-10-14 • via Nuitee
L
Laura Iveth • solo_traveller • mx
8
Pros:

Todo bien gracias

Cons:

El estacionamiento

2026-10-12 • via Nuitee
H
Heriberto • solo_traveller • mx
8
Pros:

Ubicación excelente

2026-10-09 • via Nuitee
F
Flor de María • solo_traveller • mx
7
Pros:

La ubicación

Cons:

Que solo hay un bote de basura ,solo en el baño ,y huele mucho a humedad aunque este limpio

2026-10-08 • via Nuitee
U
Uresti • solo_traveller • mx
10
Pros:

Todo bien

2026-09-17 • via Nuitee
J
Joel Lopez Blando • solo_traveller • mx
8
Pros:

Ubicación y precio

Cons:

No tiene estacionamiento, solamente la entrada, Pero solo son 4 cajones y amontonan los autos en ese espacio, Pero es muy chico, y alrededor no hay donde estacionar

2026-09-16 • via Nuitee
M
Milagros Guadalupe • solo_traveller • mx
10
2026-09-14 • via Nuitee
B
Brisa Coral • solo_traveller • mx
10
El mejor hotel
Pros:

Que está sercas todo

2026-09-07 • via Nuitee
E
Elsie • solo_traveller • bz
9
2026-09-03 • via Nuitee
C
Casiano • couple • mx
5
Ok
Pros:

La ubicación

Cons:

No había botellas de agua, sábanas y el baño desprendía un olor, la puerta se bloqueo

2026-08-27 • via Nuitee
D
delgado • solo_traveller • mx
10
Buen lugar cerca de la arena Mty.
Pros:

La ubicación muy cerca del lugar que fui.

2026-08-25 • via Nuitee
G
Gonzalez • extended_group • mx
9
2026-08-17 • via Nuitee
B
Brenda Lizbeth • extended_group • mx
10
Bueno
Pros:

El resguardo de equipaje y el servicio del personal

Cons:

La TV

2026-08-17 • via Nuitee
M
Montoya • solo_traveller • mx
8
Pros:

Clean and beautiful

Cons:

Too small, more than expected

2026-07-21 • via Nuitee
M
Monserrat Gonzalez • solo_traveller • mx
10
2026-07-19 • via Nuitee
C
Chalochapin • solo_traveller • mx
9
Excelente ubicación, buenas instalaciones
Pros:

La Ubicación está a una cuadra y media del parque fundidora, frente a la arena Monterrey

Cons:

No tiene amenidades, agua o alguna máquina expendedora de bebidas o entremeses

2026-07-18 • via Nuitee
J
José Antonio • solo_traveller • mx
10
2026-07-17 • via Nuitee