Serways Hotel Heiligenroth

Hotels
7.3 (184 reviews)
An der Autobahn A3 /Köln Richtung Frankfurt , Montabaur , de

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Convenient location
Easy check-in
Cons:
Limited breakfast
Unfriendly staff

Categories

Cleanliness
7.19
Mixed reviews on cleanliness, with some comments about room being unclean.
Service
7.66
Service varied, with some comments on staff being not particularly friendly.
Location
8.7
Convenient location near the highway mentioned positively in multiple reviews.
Room Quality
7.15
Rooms were described as comfortable but some complaints about the old-fashioned amenities.
Amenities
6.68
Limited amenities, with comments on the lack of coffee facilities and outdated services.
Value for Money
7.14
Some reviews pointed out the price might be high compared to the offerings.
Food and Beverage
6.19
Very limited breakfast options mentioned; overall not satisfactory.
Overall Experience
7.66
Generally positive experience with emphasis on convenience for travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:28

Property Description

Convenient Location:
Located just off the A3 motorway, the Serways Hotel Heiligenroth is easily accessible for travelers heading towards Frankfurt.

Modern Amenities:
The hotel offers air-conditioned rooms with satellite TV and private bathrooms, ensuring a comfortable stay for guests.

24-Hour Services:
With a round-the-clock reception, a 24-hour shop, café, and fast-food restaurant, guests can enjoy convenience and flexibility during their stay.

Experience convenience, comfort, and excellent service at Serways Hotel Heiligenroth. Book now for a memorable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.3
Based on 184 reviews
Cleanliness: 7.19
Service: 7.66
Location: 8.7
Room Quality: 7.15
Amenities: 6.68
Value for Money: 7.14
Food and Beverage: 6.19
Overall Experience: 7.66
H
Hasan • couple • de
10
Повече от добро
Pros:

Персоналът е на космическо високо ниво. Нас ни прие едно момиче, искам да ѝ благодаря и да ѝ кажа, че тя е най-готиният и най-добрият човек, който може да срещнете някъде в Германия.Благодаря

2026-05-30 • via Nuitee
N
Nuray • family_with_children • de
7
2026-05-28 • via Nuitee
R
Rabie Ben Meftah • solo_traveller • de
4
2026-05-27 • via Nuitee
R
Rabie Ben Meftah • solo_traveller • de
3
2026-05-27 • via Nuitee
U
U.Martin • solo_traveller • de
8
Pros:

Gut wie immer.

Cons:

WLan z.Z nicht verfügbar.

2026-05-16 • via Nuitee
I
Ivan • solo_traveller • gb
1
2026-05-13 • via Nuitee
R
Rudolf • solo_traveller • de
9
2026-05-12 • via Nuitee
P
PAOLO • solo_traveller • it
3
Cons:

Abbiamo pernottato il giorno 6 e la reception era aperta h24. Infatti il giorno dopo abbiamo fatto colazione.
Il giorno 11 mattina era chiusa senza preavviso e siamo inoltre dovuti uscire dalla struttura dalle scale di servizio.
Non ci è stato consentito l'accesso per la
Colazione.

2026-05-12 • via Nuitee
S
Sikor2020 • solo_traveller • pl
6
Pros:

Czystość ok

Cons:

Brak wifi

2026-05-10 • via Nuitee
R
Robert • couple • at
6
2026-05-08 • via Nuitee
L
Lisette • solo_traveller • be
6
Beetje teleurstellend
Pros:

Makkelijk bereikbaar, aan de snelweg

Cons:

Water uit de kraan van de wasbak was bruin. De thermostaat van de douchekraan was kapot waardoor er alleen zeer heet water uit kwam. Niet zo aangenaam.
Heel klein en dun hoofdkussen.

2026-05-01 • via Nuitee
L
Lars • solo_traveller • de
10
2026-04-25 • via Nuitee
P
Paul • couple • gb
10
Fantastic hotel, well placed on the A3. Friendly staff and hotel spotlessly clean.
Pros:

Very clean

Cons:

Nothing

2026-04-23 • via Nuitee
W
Walter • solo_traveller • uy
8
Parada en ruta
Pros:

Habitación cómoda y buen baño.

Cons:

La habitación tenía feo olor a cigarro por más que estaba prohibido fumar en la habitación.
Cómo es un hotel de carretera, los empleados del Raststätte no din nada amables.
El desayuno es muy pobre y el café muy caro.

2026-04-19 • via Nuitee
D
Derentinos • solo_traveller • it
10
2026-04-15 • via Nuitee
A
August • solo_traveller • at
7
2026-04-02 • via Nuitee
Юрій Даценко • solo_traveller • ua
9
Pros:

Супер
При автостраді

2026-03-22 • via Nuitee
J
John • couple • nl
5
Pros:

Aan snelsweg, maar als je vanaf Oostenrijk naar Nederland rijdt, is het net aan de andere kant van de weg, maar op zich wel redelijk makkelijk bereikbaar.

Cons:

In het donker voelt het een beetje “creepy” buiten.

2026-02-27 • via Nuitee
T
Thomas • solo_traveller • de
5
2026-02-10 • via Nuitee
B
Bernd • couple • de
7
2026-01-21 • via Nuitee