Hotel Santa Maria

Hotels
7.6 (776 reviews)
Scheepstimmermanslaan 13 , Rotterdam , NL

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
Bar
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent central location / close to transport
Friendly, helpful and hospitable staff/owners
Suitable for short stays and groups
Quiet in many rooms / little external noise
Elevator and nearby parking available
Cons:
Worn rooms and carpets; occasional cleanliness lapses
Uncomfortable or worn mattresses; some beds not as booked
No A/C and issues with heat / poor ventilation in corridors
Shower problems and noisy boiler/motor sounds
Breakfast sometimes charged extra and considered expensive

Categories

Cleanliness
6
Mixed comments: several guests noted worn carpeting, a found false nail and uneven cleaning standards; some rooms reported as clean, but carpeting and occasional lapses lower the score.
Service
8.8
Consistently praised: multiple reviews describe friendly, helpful and hospitable staff and owners, quick assistance and welcoming service.
Location
9
Very strong: many guests highlight the excellent, central location close to transport and city center; ideal for exploring or port access.
Room Quality
6.5
Mixed to below-average: reports of worn rooms, sagging mattress, small bathrooms, noisy boiler/motor sounds, and sometimes uncomfortable beds or incorrect bed configurations.
Amenities
7
Moderate: basic amenities present (elevator, nearby parking, multiple toilets available in some areas), but lack of A/C, noisy equipment and limited modern upgrades were noted.
Value for Money
7.2
Acceptable overall: several guests called price/performance acceptable for Rotterdam, though some found the rate high especially when breakfast is charged extra.
Food and Beverage
7.5
Generally positive but mixed on price: breakfast described as nice or excellent by some, while others find it overpriced or unexpectedly charged.
Overall Experience
8.8
Generally positive stays: friendly staff and prime location lead to pleasant short stays for many guests despite issues with room condition, noise or heat; suitable for short visits or groups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:29

Property Description

Central Location
Hotel Santa Maria is conveniently situated in Rotterdam, just 500 metres from the iconic Erasmus Bridge and Rotterdam Wereldmuseum. Explore the city with ease as the bustling city centre is within walking distance, offering a plethora of dining options and a nearby supermarket for your convenience.

Comfortable Accommodation
Relax in our cozy rooms equipped with a TV, ensuring entertainment during your stay. Choose from rooms with private bathrooms or shared facilities, catering to your preferences and budget.

Nearby Attractions
Immerse yourself in the vibrant city life with Ahoy Rotterdam, Erasmus University, and Zuidplein in close proximity. With Schiphol Airport 48 km away, Hotel Santa Maria is the perfect base for your Rotterdam adventures.

Book now for an unforgettable stay at Hotel Santa Maria!

Important information:

The prepayment policy is not applicable for reservations up to 3 nights.

Please note that guests can make use of free parking at the West Zeedijk or the Koningin Emmaplein from 18:00 hrs until 09:00 hrs and on Sundays until 12:00 hrs.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 776 reviews
Cleanliness: 6
Service: 8.8
Location: 9
Room Quality: 6.5
Amenities: 7
Value for Money: 7.2
Food and Beverage: 7.5
Overall Experience: 8.8
M
Miglior • couple • gb
2
Avoid. There has to be something better in a similar location for a not much higher fare.
Pros:

The hotel is located close to the centre and very close to some of the city's main museums. It is also only 20 mins away on foot from the city's main train station, and close to many tram lines. It is also close to some very good eateries and very conveniently located for Rotterdam's main hospital.

Cons:

From the pictures, I was expecting something simple and minimalistic, with little in the way of frills, but clean.
Instead, the sink plug was not working and the toilet was filthy, with traces of urine even on the top of the seat. As I got there after a six hour journey that had started early in the morning and I was on a timer, and given that a toilet cleaning product had conveniently been left in the bathroom, right above the toilet (guests are perhaps expected to clean the dirt off the toilet from previous guest as a matter of course??), I proceeded to clean the seat, so that I could use it (although I thought I would nonetheless cover it in toilet paper).
One of the twin room duvet covers was also stained. The duvets, pillows and mattresses had clearly been there a very long time and seen better days, with the mattresses sagging and really unsupportive.
The walls are covered in old-looking, dark wall paper, that serves the purpose showing the dirt less than a light-coloured one, and the same goes for the carpet in the bedroom.
When I approached a member of staff and complained about the filthy toilet and stained bedding, she immediately became defensive and pretended to not understand the word 'stained'. I snapped and referred to the toilet using a word that I now regret saying (but very appropriate!) and the lady told me to go to bed - no interest in understanding what might have gone wrong and why a previously friendly guest might appear to be so displeased!!!
I always prefer to use independent providers rather than large chains, but this time I wished I had booked myself at a Premier Inn or similar!

2026-11-04 • via Nuitee
A
Antonio • solo_traveller • nl
9
2026-10-26 • via Nuitee
Z
Zedadka • extended_group • be
7
2026-10-25 • via Nuitee
S
Simões • couple • pt
7
2026-10-24 • via Nuitee
M
Manfred • family_with_children • de
5
Gute Lage, Zimmer ausreichend, Frühstück ok, Preis/Leistung für Rotterdam akzeptabel.
Pros:

Die Lage ist gut, öffentliche Verkehrsmittel sind in unmittelbarer Nähe, ebenso ein gepflegtes Parkhaus.

Cons:

Das Zimmer war in die Jahre gekommen, Matratze war durch, ich mag Teppichböden, allerdings nur wenn er gepflegt ist. Das war leider nicht der Fall. Für 2 Nächte ok, mehr aber auch nicht.

2026-10-24 • via Nuitee
H
Heseni • extended_group • nl
7
2026-10-22 • via Nuitee
P
Patricia Duarte • family_with_children • br
7
Para quem quer proximidade do Porto
Pros:

Como eu só passei uma noite porque ia pegar um cruzeiro no porto, a localização era perto. Mas para quem quer descobrir a cidade, não achei tão perto.

Cons:

O valor da diária não era barata visto que o café da manhã é cobrado à parte. Reservei um quarto com cama de casal e me foi oferecido um quarto com duas camas de solteiro. Banheiro um pouco apertado. Achei uma unha postiça caída na cadeira do quarto, entre o encosto e o assento, o que me diz que a limpeza não foi tão boa.

2026-10-19 • via Nuitee
J
JAMES • couple • us
8
If the opportunity arises, we would stay there again.
Pros:

Location, location. The staff was very good. The breakfast was nice and the eara for having the breakfast was neat , clean, and inviting.

2026-10-19 • via Nuitee
K
Kenneth • solo_traveller • be
5
Pros:

Location was fine

Cons:

The price for the breakfast is outrageously expensive for what it is

2026-10-17 • via Nuitee
W
Wieske • extended_group • nl
9
Toplocatie en fijne groepskamer
Pros:

Toplocatie en met een vriendengroep een perfecte plek om de stad vanuit te verkennen. Heel vriendelijke eigenaresse en prima kamer en bedden. Rustig en weinig geluid.

Cons:

Niets

2026-10-16 • via Nuitee
A
alexandre • solo_traveller • fr
6
2026-10-12 • via Nuitee
Y
Yolanda • couple • nl
10
Top!
Pros:

Super goed geholpen. Prachtige locatie. Behulpzame, lieve en belangstellenden eigenaar.

2026-10-12 • via Nuitee
E
Elena Grazia • solo_traveller • it
8
Ci tornerò alla mia prossima visita a Rotterdam
2026-10-08 • via Nuitee
O
Oludolapo • solo_traveller • ng
2
2026-09-16 • via Nuitee
A
Alex • solo_traveller • nl
10
2026-09-13 • via Nuitee
S
Steins • couple • lv
6
2026-09-12 • via Nuitee
J
jo • solo_traveller • nl
8
prima
Pros:

alles goedverzorgd

Cons:

niets

2026-09-06 • via Nuitee
Y
yosief • solo_traveller • nl
10
Pros:

Goede locatie en vriendelijk personeel. De kamer was netjes en het verblijf was prettig.

Cons:

Ni
ets, alles was goed. Ik heb een fijn verblijf gehad.

2026-09-03 • via Nuitee
K
Koyama • solo_traveller • jp
5
Pros:

バストイレが部屋の近くにいくつかあったので
混雑することもなく
利用できてよかった

Cons:

低音のノイズ(ボイラーかモーターの音)が一日中ずっと聞こえてうるさかった。他の部屋はどうなのか知らないが。

2026-09-03 • via Nuitee
R
Rocheda • solo_traveller • nl
9
2026-08-30 • via Nuitee