Business Hotel First

Hotels
8.3 (182 reviews)
Firststrasse 1 , Feusisberg , ch
+41 44 389 83 83

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Spacious and comfortable rooms
Good location close to city
Cons:
Cleanliness issues in the rooms
Unsatisfactory food options and pricing

Categories

Cleanliness
6.48
Numerous complaints about the cleanliness of the rooms, including dust and dirt.
Service
8.95
Service quality appears to be standard, but issues such as additional charges for coffee lead to dissatisfaction.
Location
8.99
Some positive mentions about being close to the city, but general concerns about distance from transport.
Room Quality
9.64
Overall, rooms are described as spacious and comfortable.
Amenities
7.97
Disappointment regarding available amenities, such as breakfast options and service.
Value for Money
7.43
Several reviews indicate high prices for the quality received.
Food and Beverage
6.98
Breakfast options are criticized for lack of variety and overall cleanliness issues.
Overall Experience
9.95
Some positive experiences balanced against cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:02

Property Description

Luxurious Accommodations
Indulge in the spacious and air-conditioned rooms at Hotel First, equipped with modern amenities like a Nespresso coffee machine and a safe. Some rooms even offer a relaxing spa bath for the ultimate comfort.

Convenient Location
Situated just a short drive from Lake Zurich and Zurich, our hotel is easily accessible from the A3 motorway and Pfäffikon Train Station. Enjoy the tranquility of the village of Feusisberg while being close to major attractions.

Complimentary Services
Stay connected with free Wi-Fi and take advantage of our free parking facilities during your stay. The hotel ensures a hassle-free experience with complimentary services that cater to all your needs.

Experience luxury and convenience at Hotel First. Book now for an unforgettable stay!

Important information:

Guests arriving after 18:00 are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation. Guests who make reservations after 18:00 for the same day, or on the Saturday or Sunday before the day of arrival, are kindly asked to call the hotel to confirm their arrival. For late arrivals, the room key will be deposited in a safe deposit box. Please note that the on-site restaurant Assaggio is open daily from 18:00 to 22:00. Lunch is offered from Tuesday to Friday. Please note that breakfast must be requested on site. Please note that the alternative address for some navigation devices is Pfäffikonerstrasse 85, 8835 Feusisberg.

Please note that the restaurant is closed due to renovation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.3
Based on 182 reviews
Cleanliness: 6.48
Service: 8.95
Location: 8.99
Room Quality: 9.64
Amenities: 7.97
Value for Money: 7.43
Food and Beverage: 6.98
Overall Experience: 9.95
F
Farid • family_with_children • ca
4
Cons:

Disappointed with the rudeness, heavy-handed and unreasonable behavior of staff on duty. Lack of concern demonstrated for customers

2026-07-25 • via Nuitee
M
Mhd Anas • solo_traveller • de
10
2026-07-24 • via Nuitee
C
Claudia • couple • ch
6
Das geht gar nicht!!!
Pros:

Sehr schönes und grosses Zimmer: modern, gemütlich und trotz Strassennähe völlig ruhig (dank der dichten Fenster). Schönes Bad und gutes Frühstück mit frisch zubereiteten Eierspeisen nach Wahl.
Das Hotel hätte 9-10 Punkte bekommen, wenn nicht die Geschichte mit der Anreise war

Cons:

Vom Hotel hatten wir ein Schreiben erhalten, dass man sich melden solle, wenn man nach 18:00 anreisen würde. Wir waren um 16:45 dort. Die Rezeption war geschlossen, aber die Tafel sagte, dass man mit dem 4-stelligen Code, den wir erhalten hätten, den Schlüssel aus der Box nehmen könnten. Wir durchsuchen das Extranet, den Spam Folder, die gelöschten Emails. Nirgends ein 4-stelliger Code! Wir versuchen also, das Hotel telefonisch zu erreichen. Die Festnetznummer klingelt ins Leere. Die Handynummer schaltet nach längerem Klingeln auf eine Standardnachricht (keine persönliche des Hotels) der Swisscom um (Der Teilnehmer ist momentan nicht erreichbar, bitte hinterlassen Sie eine Nachricht.) Das tun wir zweimal. Wir schicken dann eine WhattsApp Nachricht um 18:20, gemäss Anweisung auf der ominösen Tafel. Dort steht auch, uns wird sofort geholfen. Um 21:29 !!!!!! kommt eine Antwort "Vielen Dank für Ihre Nachricht. Wir werden uns schnellstmöglich bei Ihnen zurückmelden." Wir erhalten dann den Code. Keine Entschuldigung! Wir waren Gott sei Dank an einer Party und noch in der Gegend. Mein Mann fuhr also ins Hotel und holt den Schlüssel .... Wir haben schliesslich gut geschlafen und mussten nicht nachhause fahren, aber .... Fazit: Das geht gar nicht!

2026-07-21 • via Nuitee
D
Diedert • couple • be
7
2026-07-17 • via Nuitee
M
Marek • family_with_children • sk
9
2026-07-11 • via Nuitee
O
Oliver • solo_traveller • ch
9
2026-07-11 • via Nuitee
R
Remo • solo_traveller • ch
6
2026-07-06 • via Nuitee
C
Chantal • couple • ch
9
Pros:

Il silenzio e la pulizia.

Cons:

Che non ci fosse nessuno alla reception. Mi sono sentita abbandonata

2026-06-30 • via Nuitee
A
Andreas • solo_traveller • ch
9
2026-06-29 • via Nuitee
A
antonella • solo_traveller • ch
7
Pros:

The bathtub was really great

Cons:

The context. It is in a commercial area. No garden, no trees.

2026-06-28 • via Nuitee
K
Katrin • couple • at
4
2026-06-27 • via Nuitee
O
Oliver James • solo_traveller • ch
10
2026-06-26 • via Nuitee
M
Mariia • couple • ch
9
If I visit that region again, I will definitely stay at this hotel
Pros:

Clean and comfortable hotel, friendly staff, and a great location. Everything was as expected, and I had a very pleasant stay. I would happily stay here again.

Cons:

Communication through Booking.com could have been better.

2026-06-22 • via Nuitee
C
Claudio • couple • it
5
2026-06-21 • via Nuitee
A
Altin • couple • ch
8
2026-06-21 • via Nuitee
U
Urs • solo_traveller • ch
8
2026-06-18 • via Nuitee
M
MONICA • couple • it
8
Per chi ha l'auto la disponibilità di parcheggio è un servizio apprezzabile
Pros:

La disponibilità di parcheggio e la facilità di check in e check out

Cons:

Armadio non comodo.

2026-06-16 • via Nuitee
T
Thomas • couple • ch
5
2026-06-15 • via Nuitee
D
Diedert • couple • be
8
2026-06-14 • via Nuitee
M
Miloň • solo_traveller • cz
10
2026-06-10 • via Nuitee